I was trying to upgrade to OSX 10.9 but during the upgrade when the download got to 2.6gb /5.29gb message "an error occurred" appeared and since then i have been un able to upgrade, what can i do.

If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

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I have recently installed Mavericks and since then I have been unable to shut down or log out of my mac. I work with two screens and now I seem to have programmes at the top of both screens which I didn't before. any advice?

I have recently installed Mavericks on my desk top and since then I have been unable to switch off my computer without crashing it. I work with two screen and now I seem to have the menu bar on the second screen as well which I did not have before. Can you please help me?

Dr Bettina, I had similar problems with Mavericks. I installed it on a Mini and a 13" MacBook Pro. I can't speak to your disdplay issues, but I can confirm the inability to logout, shut down, or restarft without a forced, power button shut down. I can also report frequent System Prefs freezes and finder issues, like folder contents taking half a minuite or more to render, or not appearing at all. And while a few Adobe CC apps actually ran faster, InDesign ran like molasses uphill in Decemner.
I tried uninstalling or disabling numerous 3rd party apps and pref panes. I unplugged everything but the keyboard, ran DiskWarrier, repaired permissions, did fsck -f, trashed various preference files, reinstalled the OS... You name it, and I tried it — short of a potion using eye of newt.
After two days of totally hosed productivity, I restored OS 10.8.5 on the Mini so I could actually get some work done. However, I've decided to leave Mavericks on the MBP as a sort of crash dummy, and will install and thoroughly test all updates until stability has been achieved. Then — and only then — will I upgrade the Mini to Mavericks, even if it means waiting 'til a .2 or even .3 update.
Good luck to you...

I was watching a youtube video this morning and my phone froze, but the song kept playing. And since then I have been trying to get my phone to come back on for over an hour now.

I can get it on to the screen but then it freezes again. Sometimes it goes through the start up on repeat. I got it on once to the point where I could unlock it and attempt to use it and it froze again

thank you. i tried that and now i have a black screen with a phone picture and a red triangle with an exclamation mark inside it

Sir, i upgraded my iphone 3gs to os 5.1 and since then i have not been able to register it in order to use it, anytime i try to activate it a notification that "the activation server is temporarily unavailable".can any one help me out?

sir,
i upgraded my iphone 3gs to os 5.1 and since then i have not been able to register it in order to use it, anytime i try to activate it a notification that "the activation server is temporarily unavailable".if i connect it to itunes too, the system tells me to insert SIM card meanwhile, i already have inserted a SIM.
CAN ANYONE HELP ME OUT?

Try,,,
I deleted EVERYTHING under
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes
or YourUserName\AppData\Roaming\Apple Computer\iTunes
Some people have had success only deleting everything in the cookies folder
C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies
Thank you LadyBytes

When did Apple turn into piece of ****? It prompted me to update itunes and install icloud. I did. It crashed saying it was not properly installed and reinstall it. Since then I have been trying. I worry if my thousands of dollars worth of music is lost

When did Apple turn into piece of ****? It prompted me to update itunes and install icloud. I did. It crashed saying it was not properly installed and reinstall it. Since then I have been trying. I worry if my thousands of dollars worth of music is lost

I had a very similar problem, error 4251. (look in your log you will see that error) Since I finally fixed my problem, I thought I would see if I can help someone else.
What I found is that I lost burn ability in both iTunes AND Windows. Like you did. I did some digging and found that this wasn't hardware related at all. In fact, this boils down to a registry key getting messed up. (sigh) Yeah. It causes the system to get a bad 'handle'.
OK, here's what to try. Go to this Microsoft KB article. Scroll down and find the *manual* instructions for Vista. Delete the registry key that it specifies. Reboot. Now verify that you can burn in Windows. (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.) If that is working now, you're on the right track.
Now the issue is that iTunes will still be broken. Go and install the latest Gear driver. (I know you may have done it, but do it again.) Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry. Now reboot. Try and burn in iTunes.
I hope this helps.

I upgraded my iphone 4s to ios 6.0.1 2 days ago and since then it has been overheated! is ios 6.0.1 not meant for iphone 4s? how can i solve the isssue?

I upgraded my iphone 4s to ios 6.0.1 2 days ago and since then it has been overheated! is ios 6.0.1 not meant for iphone 4s? how can i solve the isssue?

Hi Dan,
I tried to reset settings but it didn't seem to help much. Then I read a few posts about deleting my email accounts and recreating them, and that actually seemed to help a bit. Now the only time I notice it gets heated up is when I am either on whatsapp or Instagram...that's it!

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

HT4436 when i want to set up icloud on my iphone, it tells "can not sign in maximum number of free acounts have been activated on this iphone" what can i do now?!

when i want to set up icloud on my iphone, it tells "can not sign in maximum number of free acounts have been activated on this iphone" what can i do now?!

You won't be able to create a new iCloud account on your phone as the maximum number of accouts have already been created. Your only options are to either re-use one of the accounts previously created or create a new account to use on a different iOS device or Mac (running OS X 10.7.2 or higher), if you have one.

I'm trying to convert a pdf file to word and I continue to get the message "An error occured while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

Hi tkam,
I think I may have just the answer you're looking for. If you're converting from within Adobe Reader, please choose Help > Check for Updates and install any available updates. This error was resolved in the most recent Reader update. (You can also try signing in directly via the ExportPDF website at https://cloud.acrobat.com/exportpdf.)
Please let us know how it goes.
Best,
Sara

HT4623 can someone assist me with a solution to the problem with my iphone 5. I upgraded to IOS 6.1.4 and since then i have had the problem of No Sim. I restored to the factory settings using i tunes as i have my back up on my pc but still the same proble

can someone assist me with a solution to the problem with my iphone 5. I upgraded to IOS 6.1.4 and since then i have had the problem of No Sim. I restored to the factory settings using i tunes as i have my back up on my pc but still the same problem. I have swapped sim and my Sim is working on other iphone with ios 6.1.3

Try a new SIM from your carrier. If that doesn't work, make a Genius Bar appointment and get your phone evaluated.

HT4759 I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

Did you try turning off iTunes Match (Store>Turn off iTunes Match), then turning it back on?

I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?

Hi tkam,
It sounds as though you just need to install the latest Reader update. Please choose Help > Check for Updates in Reader and install the latest update. An update to Reader 11.0.07 resolves this sign-in issue.
Let us know how it goes!
Best,
Sara

Hello, where i can spend $0.04? I want to change the country, but i can't. I am not live in the U.S. and I don't have U.S. credit card. What can I do to have a zero balance?

Hello, where i can spend $0.04? I want to change the country, but i can't. I am not live in the U.S. and I don't have U.S. credit card. What can I do to have a zero balance?

lukse093 wrote:
Hello, where i can spend $0.04? I want to change the country, but i can't.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have an iPhone 4, upgraded to the latest iOS software. Now, cannot send messages to non-iPhone users. No other settings have been changed. Thoughts?

I have an iPhone 4, upgraded to the latest iOS software. Now, cannot send messages to non-iPhone users. No other settings have been changed. Thoughts?

Hello wbaker252,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario

My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu

My iphone3gs has died, it just started to vibrate and carried on for several minutes, then just stopped . Now I cant switch it on or off I just have a black screen It was fully charged when it happened and since then I have tried holding down the sleep bu

iOS: Unable to update or restore

I was trying to upgrade to OSX 10.9 but during the upgrade when the download got to 2.6gb /5.29gb message "an error occurred" appeared and since then i have been un able to upgrade, what can i do.

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