I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!
I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!
Hello 74birdy
The article below will assist with troubleshooting your iPhone not responding.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
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Please help:(((
Hi there Karissalachance,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
-Griff W. -
My Mac was updated to Ÿosemite OS and since then the PS5 software doesn't open. I need help on this subject please.
They error message I get is "An unexpected and unrecoverable problem has occurred. Photoshop will now exit."
This only started after I upgraded my OS to Yosemite.The upgrade has been know to break Photoshop CS5 installs. An Uninstall/Reinstall may be necessary.
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just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now
I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
I hope this helps you my friend! -
I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!
An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I tried replacing the screen with no luck. The same thing happened with the new screen. I replaced the backlight coil and the backlight ic and still have the issue. I don't know what else could be the problem. If the battery is completely dead and I plug it in the "charging battery" symbol shows just fine during the entire time it is charging, but as soon as it starts to boot up the apple logo shows for a split second then the screen goes black. The rest of the phone still boots up just fine. I can use SIRI, press the lock button like I'm about to use my phone and slide my thumb across where the "slide to unlock" would normally be and it will make the unlock noise just no picture display. I am pretty tech savvy when it comes to repairs and all of the connections look fine, replaced backlight coil and ic, replaced LCD/digitizer, tried a restore, tried a DFU restore, multiple hard resets, but I am at a loss as to where to go from here. I had dropped the phone and put a minor crack in the screen but the phone worked just fine for a couple months after before this started to happen. The phone is still under apple warranty but apple won't cover it because Apple is stating that it is "caused by the crack in the screen." But being a repair technician I know that is not the case... Good one apple. So I took it upon myself to try to determine the REAL problem. Anyone with a little more knowledge have any ideas? Any suggestions are appreciated!!
Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.
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while updating 4.0 version to 5 version system shows sim card is not valid. My iphone is not working .Please help me
I would imagine your iPhone was hacked to make it work on your local carrier.
Updating the iOs to 5.xx will lock it back to the original carrier .The carrier holding the lock are the only
entity able to authorise the unlock .You will have to contact them and see if they unlock and the terms the apply -
it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.
Assuming you are not manually managing your music, verify the following:
You are using the latest version of iTunes
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone. -
How come when I try to open an app on my phone does the screen just blink and the app not open?
How come when I try to open an app on my phone does the screen just blink and the app not open?
Some apps crash. If they do, try this, in order.
1. Double click your home button and put your finger on any app and hold for a second. Then delete that app. You're not deleting the app from your phone, so don't worry. Then try opening the app again.
2. If that doesn't work, hold your sleep+home buttons for 10 seconds and don't let go. Ignore the power off message. Then try again.
3. If that doesn't work, delete the app and re-download it. (This will work most of the time)
4. If that doesn't work, download the app on iTunes on your computer and sync it from there.
5. If that doesn't work, wait for an update by the developers. -
I have updated my iPhone to iOS6.1.3 today and lost all my photos and some data(messageies) I have tried iTunes back up but still not success, please help.
If your messages and photos weren't part of your backup, then they're gone.
Certainly you weren't foolish enough to update the iOS on your phone before importing your photos off your phone for safe keeping on your computer like you would do with any digital camera, were you? -
I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4
I have unabled 5 fingure gesture now not able to perform any task,also my power button is not working,please help me in removing this gesture,using I phone 4
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hi
i tried to update to ios 8.2 on my iphone 5s when message popup to me now my iphone not working, please help i dont want to lose my dataWhat is the exact text of the message you got? And did you not back up before you updated?
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After I updated my new Ipad with IOS 6, now Map& Dictation icon are not working. please help me
Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?
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Since my last software update, my iphoto 11 will not import any photos from any source. The circle just spins...when I go to force quit, it says iphoto not responding. Backed up iphoto library, uninstalled and reinstalled iphoto. Still not working. Help!
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
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