I was using elements 12 fine yesterday on my 64 bit Win 8 machine yesterday, now it won't even launch.
Yesterday I was fully functional and working fine. Now this AM I can not open the application or any of the projects. I have not changed any settings or installed anything else. All other programs appear to function perfectly.
elements 12....
Premiere Elements 12
Windows 8 64 bit
Yesterday, how far did you get using the program? Did you update 12 to the 12.1 Update using an opened project's Help Menu/Update? If not, please do so when the present issue is resolved.
Does this problem exist if the antivirus and firewall(s) are disabled?
What happens if you right click the Premiere Elements 12 desktop icon, select and apply Run As Administrator?
What happens if you double click the Adobe Premiere Elements 12.exe? Does the program open?
See :Local Disk C\Program Files\Adobe\Adobe Premiere Elements 12\ .
What was your last activity in the program before you closed it yesterday?
A few preliminary things to consider...
1. Delete the Adobe Premiere Elements Prefs file and, if necessary, the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Let us start here and then decide based on your answers what to do next.
Thank you.
ATR
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