I was using Numbers '08 and just upgraded to 3.5.2 but now can't open any of my '08 files. Message says save to '09 first to open. Well, I don't have '09 so what do I do?

Or you may obtain iWork '09 DVD package from Amazon online et al. Sold at very low price now. It is really worth it. Don't forget to apply the iWork 9.0.3 updater after intalling it.
iWork 9.3
http://support.apple.com/kb/DL1563
Regards,
H

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CS6 Just upgraded my mac to Yosemite but now can't import graphics from photoshop to illustrator. Does anyone know a solution

CS6 Just upgraded my mac to Yosemite but now can't import graphics from photoshop to illustrator. Does anyone have a solution?

My advice to you is, if you can, drop back to Mavericks. You will have better luck since CS4 is not supported (nor are CS5 or CS5.5) on Yosemite. The other alternative is to uninstall the entire suite, run the cleaner tool and reinstall completely from the original discs or a new download. Be prepared for other fun stuff as well.

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

I'm using 3G3 16gb and just upgraded to 4.3.3. Tried activating bluetooth to use Personal Hotspot for my laptop. But the iphone keep searching for devices thou my laptop can detect the phone. Does anyone know how to solve this?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

My Macbook air keeps getting a message saying that the startup disk is full. I don't have picture, music, or movies on it. Im not sure whats wrong with it.

My Macbook air keeps getting a message saying that the startup disk is full. I don't have picture, music, or movies on it. Im not sure whats wrong with it.

The first step is to check and see how much space really is there. From the desktop right click on the drive in the upper right corner (at least it's there by default) and select "Get Info" to see how much space it reports as free.
It's not just media files that eat up disk space, though they are often a major contributor. Do you happen to be running one of the virtual machine programs (Parallels or VMWare Fusion)? When you create a guest drive there you normally have a fairly decent amount of disk space dedicated to it and that can fill the drive.
As well, a quick fix that may buy you some time is to empty the trash if you've not done so recently. Click on the trash folder in your dock and then in the window that comes up select the option to empty the trash.
If you can free up some space, there are programs that will help you find what files and directories are using disk space. I've used Space Gremlin (in the App store) for that sort of thing, though there others. If you run that sort of utlity you'll get some idea about what is really eating up the drive space.

Itunes STILL charged my card, but then told me the computer I was using couldn't be authorized. OK, fine...but, now, how and where do I go to get my downloaded music?

itunes STILL charged my card, but then told me the computer I was using couldn't be authorized. OK, fine...but, now, how and where do I go to get my downloaded music?

I'm sorry, but your data is gone & there is no way to get it back.

I just upgraded my 3gs to OS5 but now my computer cannot coonect via usb. Computer says windows does not rconize it ... any help please

I just upgraded my 3gs to OS5 but now my computer cannot coonect via usb. Computer says windows does not rconize it ... any help please

I am assuming you updated to version 5.1.1, not 5.0.1 since no legitimate version of 5.0.1 is available.
Where is this iPhone from and what means did you use to unlock it?

Word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

Hi Rachel,
Have you tried reinstalling Microsoft Word? Have you tried reinstalling Office? Have you run any updates recently for Microsoft Office? There was one that came out this week. You may wish to ask this question over at the Microsoft Word forums, there's a good chance you'll get a better answer as well. This forum is primarily designed for the MacBook Air hardware and interoperability with OS X on a MacBook Air.
http://support.microsoft.com/gp/cp_macoffice2008_master

I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards.

I forgot my iPod at a bomb fire at school and it was on the field and water got on it everything works but you can tell that theirs water inside how much would it cost to replace the screen at apple

I forgot my iPod at a bomb fire at school and it was on the field and water got on it everything works but you can tell that theirs water inside how much would it cost to replace the screen at apple

Place the iPod in a sealed container with a desiccant for a week. Uncooked rice works. Change the desiccant every day or so for a week.
Do not charge or turn on the iPod until dry. Then try:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for
$199 for a 64 GB 4g
$99 for the other 4G iPod
$149 for 5G iPod.
They do not fix yours.
Apple - iPod Repair price

I have purchased an audiobook on my iPad but now can't play any of my audiobooks and can't transfer to my computer

I have purchased an audiobook on my iPad but now can't play any of my audiobooks and can't transfer to my computer

does it play on your computer?
If not you cannot redownload audiobooks from the itunes store. So report it as a corrupted file to itunes store support
http://www.apple.com/emea/support/itunes/contact.html

I was able to print with my acrobat before, but I can no longer do it. the error message says "adobe creation cannot continue because acrobat is not activated" How do I activate it?

i was able to print with my acrobat before, but I can no longer do it. the error message says "adobe creation cannot continue because acrobat is not activated" How do I activate it?

I have the exact same issue. I can print one document and then I get the error mentionned above ("adobe creation cannot continue because acrobat is not activated"). Then I need to reboot in order to be able to print a new document.
I have suite and went to Photoshop as suggested, but this program is already activated. I tried to launch Acrobat Pro but it won't.
I'm using the Design and Web Premium CS6 Suite on Windows Vista.
Thank you so much for your help.

Hi, I have recently got myself a second hand computer MAC OS X Version 10.4.11,Processor 800 MHz PowerPC G4. Have only used windows before. Unfortunately I managed to uninstall Adobe but now can't seem to reinstall as this an older computer

Hi, I have recently got myself a second hand computer MAC OS X Version 10.4.11,Processor 800 MHz PowerPC G4. Have only used windows before. Unfortunately I managed to uninstall Adobe but now can't seem to reinstall as this an older computer and is not compatible with the new versions. Sorry to sound thick but really have never used Apple before. Would really appreciate any help at all. Thanks..

Windows or apple it makes no difference, if you don't have the install discs you can't install.
Did you buy the machine with Adobe (you don't say what adobe program you're talking about) installed? If so the vendor should have given you the discs or else it's technically a pirated copy. If you're talking about acrobat (which is free) then you should be able to find older versions on the adobe site.

How can I delete mail when I get an error message saying "195247.emix" couldn't be copied because you don't have permission to access "Messages"?

We have received messages that we cannot open and cannot delete, when we try to delete the messages we get an error message. One of the messages reads, "195427.emix" couldn't be copied because yolu don't have permission to access "Messages". How can we delete these?

Hi Sandy,
Get Find Any File...
http://apps.tempel.org/FindAnyFile/
Hold Option or alt key when selecting Find to Find All.
Search for Name contains...
195427.emix
Choose reveal in Finder, do a Get info on it & the Folder that contains it... what rights & privileges does it show?
Is the folder called Messages?

HT1222 My iPhone 5 keeps saying I don't have enough storage to update software even though I just purchased 15GB of storage. Can anybody please explain this to me? I'm really not tech savvy AT ALL so I don't have a clue what to do :(

My iPhone keeps telling me I don't have enough space to update my software. But I just bought 15GB of storage, of which 11.7GB is free! So I don't understand. Can anybody please help me? I'm really bad with technology so I don't have a clue.

Hi Caroline,
The storage issue you are having is not related to iCloud. The error is telling you that you do not have enough room on your device itself. You need to go to Settings>General>Usage, and under the Storage section at the top, it lists all of your apps and other things taking up room on your device.
You will have to delete or reduce the size of items on this list in order to free up some room for your update.
Also, you may want to try the update by hooking up your device to iTunes on the computer you sync with. It does not require as much free memory to update via iTunes as it does OTA.
Cheers,
GB

I have just upgraded my imac to osxyosemite but now cannot upload my photos from camera to iphotos

I HAVE JUST UPGRADED MY IMAC TO YOSEMITE AND CAN NO LONGER UPLOAD PHOTOS FROM MY SONY CAMERA TO IPHOTOS

To do this your device should be firstly connected to computer and iTunes is open. Put your device into dfu mode: 1.turn off your device 2.press and hold power and home button simultaneously for 10 seconds and release power and keep holding home until iTunes says a device in recovery mode. now should be able to restore.

I was using Numbers '08 and just upgraded to 3.5.2 but now can't open any of my '08 files. Message says save to '09 first to open. Well, I don't have '09 so what do I do?

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