I was wondering if someone could tell me how to start the installation for CS5.5 when downloaded no disk?
I have lost my Adobe disk and have followed the instructions to download the file now from the Adobe website. I now have the download but it is doing nothing to start the install process. I was wondering if someone may be able to help me with where I go from here?
I have the icon on the desktop and when I double click it it just opens up to all the files. There is a Install folder I click on it and nothing happens. I keep getting errors and have no idea what to do now. Help please?
Thanks!
Hi Kglad
what's your os?
Yosemite 10.10.2
what file (name and extension) did you download?
Downloaded from here:
Download CS5.5 products
Used the English Mac OS X file 1 of 1
what program/suite are you trying to install?
CS5.5 Master Suite
The file downloaded file. Asked me to click complete (or something like that ) I did. It then added the icon to my desk top. Now it just seems like it needs to start the install but it never launches. I double click on the file and it opens up the folders in Finder. I then have options of Deploy, Install, Payload and Packages. I double click on Install and nothing happens.
I have no idea where to go from here. The error that keeps telling me to reinstall Indesign etc (what ever Adobe program I click on I get the same) keeps happening.
We have this problem now because we had to replace the harddrive on the Mac to and upgraded to Yosemite to get some other issues sorted. Since then we can't do anything with the Adobe programs.
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