I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product.  My product is not on the drop down list offered.  hat do I d

I wish to reinstall Adobe Creative Suite 6 Design Standard on a replacement PC using the original box CD and Serial Number. Website says SN is valid but cannot find corresponding Adobe product.  My product is not on the drop down list offered.  What do I do next?

Contact support by web chat.
Mylenium

Similar Messages

  • Reinstall Adobe Creative Suite Design Standard

    I purchased a new computer and am trying to reinstall Adobe Creative Suite Design Standard which i purchased as a download last year, when i login to my account there is not option to download the software.

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

  • Download Adobe Creative Suite Design Standard

    Hello do somebody know where to download Adobe Creative Suite Design Standard
    I did a reinstall of osx and off course everything is deleted

    Nobody can tell you anything without proper system info or other technical details.
    Mylenium

  • Should I update to adobe creative suite design standard cs6?

    I currently have creative suite design standard cs5.5. I have the cs5.1 of both indesign and photoshop. Currently I can purchase the upgrade for $275. I would like to know if it is worth the money or not?

    may i ask, why i cannot select upgrade from cs5 design standard in german adobe store anymore (only cs5.5), when i want to buy a download of cs6 design standard?
    3 month ago, it was possible for example.
    http://www.adobe.com/de/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_s l_creativesuite6.html
    i have design standard cs5 and want to buy design standard cs6
    ah sorry, i have to scroll down in the little blue box of products!!!
    solved
    thanks

  • How do I redownload adobe creative suite design standard

    I purchased Adobe Creative suite CS6 from the apple store in 2012. Came in a box with a disc and a card with the series number. However recently my macbook had a fault and had to be wiped and restored to factory settings meaning my programmes were uninstalled.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • When trying to open any of the 4 apps in  Adobe Creative Suite Design Standard I own outright, , I am unable to use the software and instead am being prompted to "Renew your Subscription to Creative Cloud".  Please help me

    I have purchased and used Adobe Products for 25+ years and I own CS6 Design Standard outright. 
    I  had previously  subscribed to Adobe Creative Cloud  but did not renew the annual subscription. 
    The CS6 Design Standard serial number is listed in my Adobe user account.    I have run the the Adobe Creative Cloud Cleaning tool, uninstalled  the Adobe Creative Cloud App and all other CC apps from my iMac.  I reinstalled  fresh copies of the CS6 software two different times, first from  my CS6 DVD disk and then from the  Adobe Download page.  During each installation of CS6, all seemed to run normally and I was prompted to enter the license number and it was accepted.  However, when trying to open the software after completing the installation, I am being prevented from doing so without renewing the Creative Cloud  subscription. 
    Who knows of a solution to this problem? 
    Contacting Adobe’s Chat support and Customer Support portal has not resulted in a solution, even though they have confirmed the license number as being accurate and linked to my account.  After weeks of waiting on their responses, yesterday I was told to go to the Forums to find a solution….Please Help Me….Thanks

    I am not familiar with the process involved with the link I am providing so please accept my apology if it is a repeat of something you have already tried...
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • How do I update Adobe Creative Suite Design Standard from CS5.0 to CS5.5?

    How do I upgrade CS Design Standard from 5.0 to 5.5?

    You don't. CS5.5 was a paid upgrade which adobe no longer offer.
    Mylenium

  • How do I reinstall adobe creative suite design & web premium CS6

    Computer was recently wiped, how do I reinstall adobe creative suite design & web premium CS6

    Hi Haydee,
    You can download the installer for Creative suite design & web premium CS6 from the link below:
    https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Regards,
    Sheena

  • I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

    I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

    It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.

  • Hi, i have installed a creative suite design standard few weeks ago but adobe Acrobat not run. When i launch it, Acrobat always ask me to accept "license agreement". Thanks for help

    Hi, i have installed a creative suite design standard few weeks ago but adobe Acrobat not run. When i launch it, Acrobat always ask me to accept "license agreement". Thanks for help

    http://www.interworks.com/blogs/rclapp/2011/07/20/adobe-acrobat-asking-accept-eula-after-u pdating-1010

  • I have purchased adobe creative suite design Premium and it will not properly load onto my other laptop because my ist laptop crashed.

    I purchased adobe creative suite design premium as a student and was supposed to be able to download it onto one more computer if needed and now because my other laptop has crashed I still need to use the software on my new laptop. the files load and I get the read only files but it won't set up like the original installation. What kind of company doesn't have customer phone representative service on software we pay big money for?         

    Since you say you are having a problem with files not downloading properly, below is an alternate site where you can download the trial version of the software thru the page linked below and then use your current serial number to activate it.  If you are not able to find your version, if you identify it then a more direct link might be available.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    http://prodesigntools.com/tag/ddl

  • Creative Suite: Design Standard CS 6 will not sign in and activate

    Creative Suite: Design Standard  will not activate. I have registered the product and have an Adobe ID.  This is a reinstall since I have got a new compute and trashed my old one.
    It just says I have no internet connection which is untrue - any help???

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Is there a possibility to download Adobe Creative Suit Design Standart, Education Edition?

    I lost the second CD of my Adobe Creative Suit Design Standart, Education Edition. Is there a possibility to download the Education Editon? I downloaded the regular Creative Suit Design Standart Version but the serial number is not matching.
    Thank you
    Simon

    Simon what specific version of Creative Suite are you wishing to download?  The retail installation files for most of Adobe Creative software titles can be found at Other downloads.

  • Adobe Creative Suite Design CS6 - PhotoShop, InDesign and Illustrator immediately shuts down after startup

    I'm troubleshooting for a customer who have Adobe Creative Suite Design CS6.
    His programs suddenly wont start, they launches and starts to read plug-ins and open up a workspace, but then without warning/error it shuts down. no log, error message or anything...
    It's the same for PhotoShop, InDesign and Illustrator both in 32 bit and 64.
    He is running the suit on a Hp EliteBook 8560p with Windows 7 Pro x64 sp1.
    He also have had a Wacom Bamboo CTE 650 penpad installed before.
    This is what I've done so far:
    * Uninstall the whole suit and reinstalled it again (Done this 3-4 times, manually deleted regestry-files, used CClean and other cleaning tools)
    * Deleted the wacom-drivers with controlpanel tool, Windows driver Clean tool, CClean and manually deleted registry-keys and files.
    * Uninstall Anti-Virus software and replaced it with another, inactivated AV and Windows Firewall.
    * Deleted register-files for the suits and "reregister" them again.
    * Full patch both for windows and adobe softwares.
    * Reboot between each step
    Any suggestions?
    I have to add that adobe support for this $2000 software really sucks...
    Thanks!
    // Rikard

    Problem solved!
    I went through all the folders associated with adobe cs6 and renamed them (one by one) so they would be recreated.
    I did this before but seems like I missed this specific one.
    Anyway, when I renamed the folder "SLCache" in C:\Program Files (x86)\Common Files\Adobe\ and then ran the applications one by one as administrator I was prompted to enter a serial-key again and log in to my Adobe-ID.

  • Adobe Creative Suite Design and Web Premium CS6 package

    Trying to install Adobe Creative Suite Design and Web Premium CS6 package. When I run the install I keep getting the error message: "A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder".  HOW DO I FIX THIS?

    Hey John,
    That sounds like a tough one. I searched around a little and found a few other reports of this error but saw no definitive solutions.
    This would be what I would recommend you try:
    - Be sure you're using the default installation option if you are not already, install to the boot drive, typically C: (you're probably already doing this)
    - The amount of free space is really only relevant for the OS drive. I'd try using Disk Cleanup and remove all temporary files
    This doc is for Windows 7 but should work for 8.1 too - Delete files using Disk Cleanup - Windows Help
    - Boot up in a Selective Startup and attempt the installation again from there. These instructions are the steps I would try - How to perform a clean boot of Windows 8 and Windows 8.1 to diagnose issues
    Note: You'll want to re-enable the normal startup afterwards regardless
    - Finally, attempt the installation from the Windows built in Administrative account and see if you get the same result, here are the instructions I would follow - Windows 8.1 Tip: How To Enable and Disable Hidden Administrator Account | Next of Windows
    Like before, you'll want to disable it and revert back to your normal user afterwards
    I'd recommend testing the installation after completing each of these steps I described above. I've seen cases similar to this before, where other software was interfering with the installation, the OS was not reporting accurate free space to the installer, or something is restricting necessary rights to the installer for access to directories needed for the installation. I suspect some similar is happening to you as well.
    Please give these a go and let me know if you get it installed.
    Best,
    - Dave

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