I would like some Help please!

Hey everyone. I bought a new Ipod 30Gb Black Video yesterday which i recieved at about 11am. I turned it on and it got stalled on hold. I couldnt turn the ipod off or nothing at around 3 the Ipod was dead so I installed all the programs and plugged it into the computer at around 3.45. It has been on all night and now at almost 1 the next day it is still saying Do Not Disconnect. I have been into Itunes many times and cannot see that in anyway being in contact with the ipod. What should I do. I am planning to leave it on till about 7.30 tonight but thats the latest I can really do.
Also When I open up itunes and go into Prefrences and click Ipod it says that there is no Ipod Connected.

Report it here:
iTunes Store Support

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