I would like to buy an app but when I do it says there is an account billing problem and it brings me to my billing account but I want to use my iTunes card, how do I fix that

I can't buy or install any apps because it says that I need to fix my billing information but instead I want to use an iTunes card to buy the item I want but it wont let me

If you have a credit card on your account then it has to be a valid card - do you get the 'none' option on your account so that you can remove the card, or is there an error show anywhere on the card payment details screen so that you can correc it ?
As long as you are buying content for yourself and not trying to gift, then your balance should be automatically used for its purchase.

Similar Messages

  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • But I would like to buy an app

    I would like to buy an app.Can I do that with an iTunes gift card?

    Yes, if you are buying them for yourself then you can use iTunes gift cards to buy apps and other content from iTunes, ibooks from the ibookstore, and Mac apps from the Mac App store (you can't gift content to another account via gift cards)

  • TS3297 I would like to buy an app for someone, but can not us my money in the account.

    would like to buy an app for someone, but it will not let me use the money in my account just credit cards

    That is correct, you can't use an account's balance to buy gifts or gift certificates, you can currently only buy them with a credit card.

  • I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

    I have gotten a giftcard for iTunes and I want to spend it but before I had a credit card giftcard and I spent it all and now I don't have a credit card and I just want to use thee iTunes one how do I delete the card on my iPhone

    Hello Clancbelle,
    It sounds like you have a credit card saved to your Apple ID payment information and you would like it to be removed from the account and set the payment method to None. You should be able to do this with the following article:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Changing your payment information using an iOS device
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap your Apple ID. (If you aren't signed in, enter your Apple ID and password and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when you're finished.
    Thank you for using Apple Support Communities.
    Cheers,
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  • My itunes account wont recognize the access code on my itunes giftcard, how can i fix that?

    my itunes account wont recognize the access code on my itunes giftcard, how can i fix that?

    Without providing details on exactly what you did it is hard to provide an answer.  It's like me saying, "This chocolate cake I made tastes wrong," but not providing the recipe for review.  Maybe it was the garlic in that particular recipe.
    If iTunes is successfully using a previous library which you rename to iTunes Library.itl then that is now the current library.
    Have you restarted your computer and then tried emptying the trash?

  • I have itune gift card from US that i want to use in Canada. How can i do that?

    I have itune gift card from US that i want to use in Canada. How can i do that?

    That card can't be redeemed or spent outside of the USA.
    (96249)

  • I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

    I deleted the photos from my iPhone 6 that were synced from my computer automatically but it is still using my storage. How do i fix that? I have tried all of the steps listed in the community.i have the new iTunes 10.

    Hi QuisB123,
    If you are having an issue with reclaiming free space after deleting photos from your iPhone, use the steps in this article to assist -
    If you get a "Not enough free space" alert on your iPhone, iPad, or iPod touch - Apple Support
    Specifically -
    Orphaned files might remain on your iOS device if it's physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, you might see a large amount of "Other" disk usage for the iOS device in the Capacity indicator in iTunes. Try these steps:
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    Click Apply to sync the changes to the device.
    Turn the music and photo sync options for the device on again.
    Click Apply again to try to sync the device to iTunes. If you see the "Not enough free space" alert, continue to step 5.
    Turn off the automatic syncing functions for the iOS device:
    Select the iOS device from the iTunes window and click the Summary tab.
    Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
    Click Apply to sync the changes to the device.
    Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes. If you see the "Not enough free space" alert, continue to step 6.
    Restore using iTunes.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I am a serviceman deployed to East Africa, and I bought an itunes gift card but cannot use it to purchase anything because itunes sends me to the billing page for a credit card but I only want to use the gift card, how do I get pass that?

    Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?

    Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

  • I would like to buy a few bits when in America. Can I buy online with a uk credit card?

    I would like to buy a few bits when in America. Can I buy online with a uk credit card?

    I am traveling with work and will be most likely be unable to get to an apple store but would like to order to have delivered to my hotel. Is this possible or do I need to go to a shop and if so am I able to order to collect so that I know they have what I want?

  • My apple Id is not used in apple store how do l fix that?

    Each time l try to put on apps on my phone it says that apple Id is not used on apple store. How do l fix that?

    I did all of that and it is still telling me that my apple id has not been used in the itunes store. what do l do next?

  • I would like to buy an app not available in India.how can I buy it

    I need to buy an app on decisions of golf which is not available in iTunes India.there has to be another way of purchasing it.when I registered there was no iTunes India and I could use an international credit card.why should this change now.

    That iPhone is useable only on the softbank network. Softbank does not
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  • I would like to buy an app in the us store

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  • I keep getting a ! next to my songs on iTunes. How can I fix that?

    I can play the songs on my iPod but when I want to play them on iTunes I can't. It tells me it can not be found. I found this solution on a posting ....
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