IC Web - Transferring verible values to Model

Currently I am facing a problem in IC Web page, where in a variable value has to be saved in CRM Service ticket transaction.
The variable value is computed in the controller class (Before on_save() method) and assigned to a Context node by calling Set_Attribute() method. The value is set with in the context.
But the problem is the variable value is not Transferred to the BOL/GENIL layer while saving Service Ticket Transaciton. After saving, variable value is displayed on the view but not updated to the Service ticket transaction.
Can anyone help me in solving the problem. Also please send me the documentation on BOL and GENIL.
Kunda Kishore.

         I want to extend the model.I went to the transaction CRMV_GENIL.
I go to total model and click on change icon. It says "    Do not make any changes (SAP data).
My question is:
If I extend the model will it get wiped out during upgrade.

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