IC webclient doesn't work for role IC_AGENT

Hi,
we've got a major problem with our CRM 7.0 SP02 web UI: When starting
the web UI and choosing business role IC_AGENT, the screen shows the
message "Starting SAP CRM", however, the browser stops loading the
page, actually the browser says that the web page was loaded
completely, however, the IC components are not shown, except the status
bar showing the date.
I did some debugging and found out that in class
CL_BSP_WD_VIEW_CONTROLLER, method WD_VIEW_INITIALIZE, an exeption
CX_BSP_WD_RUNTIME_ERROR is thrown, naming
view "ICCMP_HEADER/HeaderViewSet" of component ICCMP_HEADER as reason
for the exception. I don't know whether this is the reason for this
issue.
We've already considered these notes:
1311958
1295006
1115493
1144511
It doesn't seem to be an general problem since it is possible to launch
the web UI for business role SALESPRO without any problems.
Many thanks & regards
Wolfgang

Hi,
as I've mentioned, the hosts file is used for mapping of IP addresses and host names on a local host. In our case, the host name of the local host was mapped to two different IP addresses which obviously confused the IC web client.
Basis guys should know what a host file is.
Regards
Wolfgang

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IC webclient doesn't work for role IC_AGENT

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