IChat NOT WORKING! Video chat!

Please help: This is very important
I am a constant video chatter and all of the sudden, someone sends me an invite. Yeah, ok. I like the person, so I accept. It says connecting... and then an error pops up. It says: There was a communication error during your chat. Here is the error: Falied to start Video Chat because Cody did not respond. I am cody. How do I respond?
This is what it says in the details section, if needed:
Date/Time: 2007-12-07 19:35:54.327 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2028813734.
hawaiihead: State change from AVChatNoState to AVChatStateWaiting.
0x12bd2a50: State change from AVChatNoState to AVChatStateInvited.
0x12bd2a50: State change from AVChatStateInvited to AVChatStateConnecting.
hawaiihead: State change from AVChatStateWaiting to AVChatStateConnecting.
hawaiihead: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x12bd2a50: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
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0x95e0b000 - 0x95e0cfff libThaiConverter.dylib /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0x95e0e000 - 0x95e20fff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x96394000 - 0x963a7fff com.apple.speech.SpeechDictionary 3.4 /System/Library/PrivateFrameworks/SpeechDictionary.framework/Versions/A/SpeechD ictionary
0x967bf000 - 0x967bffff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ca6000 - 0x96cc8fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x96d39000 - 0x96e10fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96e2b000 - 0x96e2cfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x96e2e000 - 0x96e33fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96f8a000 - 0x96f8afff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x976e6000 - 0x977d0fff com.apple.viceroy.framework 278.3.11 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x97f14000 - 0x97f16fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98143000 - 0x98fdbfff com.apple.QuickTimeComponents.component 7.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99b68000 - 0x99b73fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99b7d000 - 0x99ce9fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message
0x9a24f000 - 0x9a265fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCFilter.A.dylib
0xeab00000 - 0xeab1cfff libConverter.dylib /System/Library/Printers/Libraries/libConverter.dylib

Hi,
Welcome to the  Discussion Pages
This bit is the important bit
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
It suggests that your ports are not open or ebing blocked.
This could be a VOIP device or your ISP if you have the ports opened in your routing device.
3:38 PM Sunday; December 9, 2007

Similar Messages

Audio works in audio chat, but not in video chats.

So, when I start an audio chat with a friend, we can hear each other just fine. I then switch over to a video chat, and she can hear me, but I can't hear her. I already had to do all sorts of port forwarding in the firewall settings and router in order to rid myself of error -8... this is kind of frustrating!
I fixed the problem a week or so back by simply restarting iChat. When I tried that this time, no dice. Any ideas? Seems odd that it would work in audio chat but not in video chat...

I am having the same issue. Last night my sister and I did a video chat (which took some doing- we are both neophytes which it comes to this technology). It was great! But we had no audio. So we typed our conversation for quite awhile till my sister turned on her speakers...... Then she could hear me!! Now we were excited. But I never could hear them. On the video window there were 3 icons at the bottom, one being a microphone icon which had a line through it. So we are assuming the audio problem is on her end (she's using a Dell) and not at my end (since she could hear me)- is that correct? I checked all my settings and I had my speakers on the whole time with the volume maxed out. I could hear clicks when she wiggled something on her speakers but that was it. Any clue what she needs to check? I know I am posting in a Mac forum but we are giving it try again tomorrow and it would be nice to hear her. I know that there are plenty of us Mac users that have relatives that use PC's so maybe someone might have an answer. Will keep searching though. Judy

HT2515 My ichat says "computer does not support video chat" when i have a built in camera. what can i do?

My ichat says "computer does not support video chat" when i have a built in camera. what can i do?

Hi,
In iChat open the Connection Doctor (Video menu) and the the Capabilities option
Are all items showing Green ?
Try restarting iChat (It re-reads the computers Ability at each launch)
If that does not work try restarting the Computer.
Make sure that in iChat menu > Preference > Video Section the Bandwidth Limit is not set to 100kbps (this is too Low for 1-1 video chats)
Do a Speed test
"Real World" speeds need at least 256kbps both up and down.
Check the System Profiler is "seeing" the camera.
It will be in Hardware > USB
10:30 PM Tuesday; March 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Videochat not possible this computer does not support video chats

Hi there, since yesterday its not possible to to start an video chat. It's grey. In the preference of "mesage" under the tap "video" shows the message "this computer does not support video chats. There is no problem with the camera, i can use facetime video and skype video.
Who can help me?
Greetz

After searching the support communities i found this and it worked!!!
Try:
Quit iChat.
Open Terminal (it's in the Utilities folder, in the Applications folder).
In Terminal type or paste this command on a single line:
defaults write com.apple.iChat newbwdup 300000
Press Return.
Quit Terminal.
Open iChat.
Worked for me!!!

This computer does not support video chats

Why does Apple BREAK functionality whenever they 'upgrade' the OS?
BEFORE i upgraded to Mountain Lion, iChat video worked fine.
as you can see from the screen capture, the camera and audio are detected (and working), but Messages thinks my iMac does not support video chats.
any ideas?

hi,
If Messages is starting up at the same time sa the computer then start it separately.
It will "read" the speed it can see at this time and "write" it to the .plist involved.
At computer Start up the Computer is busy making connections itself and uses a large amount of your Bandwidth distorting what iChat or Messages can "See"
Do a Speed test and compare this to what you think you should be getting.
AS you say it can pay to try a router reboot if the speed looks a little low.
9:22 PM Saturday; August 11, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

"Your computer does not support video chatting." Sometimes.

Hi, I'm on a MacBook late '08 and my pal has some earlier macbook.
We are on each other's bonjour list. The problem is that sometimes we can have a video conference no problem, and at other, random times, the option is grayed out, and if I go to preferences, the iSight green light goes on, but the window says my computer does not support video chatting, and that's the end of the story. How do I troubleshoot that? Thanks.

Hi,
In the 5 years since iChat 2 came on the scene I have only managed 3 Video chats with people on Satellite connections.
The Issue is the time it takes to bounce the Signal Up and back to the Host server.
When you send for a Web page you send little data packets of requests.
Your computer does not send the next until the first is acknowledged.
It tends to improve once it is started and you may notice any downloads you do seem to get faster the longer they are going.
iChat requires for Video chat that the packets are almost Instantly responded to/acknowledged and most domestic modems do not do this.
Some commercial servers provide a Buffer at one end or the other that acts like the acknowledgement was sent speeding up the process and effectively getting the fastest service you can get out of the connection.
Speed testing your Connection tends to take long enough for the Acknowledgement issue to be reduced and will tell you the max speed you will possibly get
http://www.speedtest.net/ but not the start up speed.
With some services you can pay for the Buffering (I forget the actual name for it)
More http://en.wikipedia.org/wiki/SatelliteInternetaccess
See TCP Acceleration as well
8:24 PM Friday; November 6, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

My ichat not working

since this afternoon, my ichat not working in my macbook pro, the error massage is as below, yet the ichat on my iphone also not working

HI,
If you are using Mountain Lion (OS X 10.8.x) then you will have Messages and not iChat.
Messages can do everything that iChat can do and more.
The More is the iMessages bit.
This uses the "registration" of an Apple ID with the iMessages servers
You can use the same ID on your iPhone or iPad in the iOS version of Messages.
iMessages are then displayed across all devices. (Generally refered to as "Syncing" but it is display only)
However Messages does come with a large interface window that also doubles as a tabbed Chat window.
In Messages Menu > Preferences > Accounts you should have your AIM, AIM Valid and Jabber IDs set up if you migrated from Lion.
This will give you a Keystroke in the Window Menu of CMD + 1 for the "Buddies" option.
This is a combined Buddy list.
You can unlink them in the General Section of the Messages preferences.
10:12 PM Tuesday; October 30, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Camera (Skype, FaceTime, iChat) not working after installing Maverick OS

camera (Skype, FaceTime, iChat) not working after installing Maverick OS

kwmaclean wrote:... same problem...
If How to Troubleshoot iSight doesn't help, Reinstall OS X.
Message was edited by: EZ Jim
Mac OSX 10.9

IChat - audio and video chats not working to the UK

I'm trying to do an audio and/or video chat with my Mum who lives in the UK. We're both using the same version if iChat A/V (3.1.5)
However, we've been unable to succesfully connect. Whether she invites me to a chat or I her, we both get a message saying the other person failed to respond, even though we're both accepting the invitation.
I have no problem audio/video chatting to anyone else and it also work with my Mum through Skype or Yahoo Messenger.
Any ideas?

Hi FootsyStuey,
Welcome to the Apple Discussions
Can you tell us what you have done to set iChat up ?
System Preferences > Quicktime > Streaming seting to 1.5Mbps/T1/LAN ?
Mac Firewall ? see here http://www.ralphjohnsuk.dsl.pipex.com/page4.html
The ports in the modem ? See here http://www.ralphjohnsuk.dsl.pipex.com/page3.html
11:00 PM Tuesday; December 12, 2006

IChat File Transfer/Video Chat won't work... :(

Hi Everyone,
I am trying to get ichat to allow file transfers/video chatting on my Mac, I have a feeling that the setup through the routers that we have are not allowing it to function as it is constantly giving me errors. My set up is a Cable Modem hooked into a Netgear WGR614 v6 and then an ethernet wire running from that router to a Linksys WRT54G v8. I have the WRT54G set up with the following settings:
IP: 192.168.1.136
Subnet: 255.255.255.0
Gateway 192.168.1.1
Static DNS 1 and 2: Are my IP's DNS servers
Static DNS 3 is blank
Local IP address is .199 with a subnet of 255.255.255.128
I have DHCP enabled starting at .200 with 30 users
My computer is also set up statically at port .233.
The Netgear WGR614 v6 is set up with the following settings:
Get IP/DNS dynamically from ISP
DHCP Range from 192.168.1.2 to 192.168.1.51. Router is on a subnet of 255.255.255.0 the linksys is set up statically to the Netgear
SO, this brings me to my issue, I am trying to get ichat file transfer/video to work, I have followed the instructions for setting up portforwarding from portforward.com for ichat on both the netgear and the linksys. On the linksys, i set the IP address to forward to as my computers (.233)
On the netgear, i set the ip address to forward to as 192.168.1.136 (the static IP of the linksys).
Anyway, I am hoping someone can point out what I am doing wrong as I am still getting this error: An AIM error has occurred. Unable to talk directly to your buddy. I am also getting this error: An AIM service error occurred. The server message was: Serv:RequestTimeout.
My OS X firewall is off.
THANK YOU SO MUCH FOR YOUR HELP IN ADVANCE!!

Hi,
I am not sure I have understood your Networking here.
You say the Netgear is getting an IP (Via DHCP) from the ISP.
You go onto say it is at 192.168.1.1
It issues IP addresses from 192.168.1.2 through 192.168.1.51 and the Linksys has an IP outside this range at 192.168.1.136
Your computer is at 192.168.1.233
As both devices are using the 192.168.1.xxx group and doing DHCP (even with restricted groups) how does the computer know which one to connect to ?
You should be able to change the group that each device is using for it's own network (I would suggest the Netgear)
You should also turn Off DHCP (to the LAN) in the Netgear so it's own network (subnet) only goes as far as the Linksys.
Similarly in the Linksys make sure DHCP is Off or change the Mac to use Manually (Static) with DHCP.
Both devices can do UPnP found in the Administration tab in the Linksys and the WAN page of the Netgear.
Turn Off/disable all Port Forwarding in both devices.
It may also pay to copy across the Linksys and Computer the DNS server IPs from the Netgear.
2:47 PM Wednesday; August 29, 2007

Problem with ichat, error message says computer does not support video chat

I have never had a problem with Ichat until yesterday...now apparently I don't have the video capability. I am running 10.7.2. I turned off Facetime. I now have the video camera image but it won't let me video chat. Any ideas?

Hi,
In iChat open the Connection Doctor (Video menu) and the the Capabilities option
Are all items showing Green ?
Try restarting iChat (It re-reads the computers Ability at each launch)
If that does not work try restarting the Computer.
Make sure that in iChat menu > Preference > Video Section the Bandwidth Limit is not set to 100kbps (this is too Low for 1-1 video chats)
Do a Speed test
"Real World" speeds need at least 256kbps both up and down.
Check the System Profiler is "seeing" the camera.
It will be in Hardware > USB
10:30 PM Tuesday; March 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Ichat to ichat not working

OK guys looking for some advice, I recently bought a isight to use in my mac mini. I set myself up a AIM account and use it through ichat. I tried getting it working with my dad on his mac notebook and we kept getting an error flashing up in the screen of the webcam display saying that there was no information received for 10 seconds and then the chat closes and it says to go to the connection doctor for more information. However later on that night i opened up a web/voice chat with my friend on a aim 5.9 triton and i had no problems getting the 2 cameras and the mics working. What is keeping me from chatting with the ichat computers? how come everything will work well with the aim users? has anyone had similar problems?

I am NOT troubled by a continuing difficulty connecting with Macs while maintaining an ability to connect with PCs. However, I occasionally get various strange error messages. Often, closing the window and calling back results in a working video.
If trying again does not resolve your problem, it is possible that your dad's Mac needs work. You can tell who has the problem if BOTH of you test with others. (Buddy Names for iChat Test if needed)
The suggestions in response to bc43's current question, iSight not working, may help you.

Screen Sharing in iChat not working

iChat under Leopard seems to work fine, I got everything running including video chats and theatre but screen sharing (which works via Finder locally without problem) does not work. I cannot get to see any screen of my iChat partner while he gets a inital 'screenshot' which is not updating, nothing else.
It cannot be a firewall issue as both Macs have been moved to the firewall DMZ and Leopard Firewall is off.
Any ideas?

Hi,
Since the earlier post I have managed to Screen Share.
I did put the Mac Firewall On.
It was then as simple as using the item in the iChat Buddies menu (The option to allow sharing has to be On in the Video menu)
It replaced the Video I was having and does not go back to the Video when the Keystroke of Control+ESC is used and the Video chat has to be re-established.
I do not have Encryption.
9:04 PM Tuesday; November 13, 2007

Audio in iChat not working?

I have been trying to have an audio chat with a friend of in Germany using iChat, and he can here my audio, but I can't hear him.
We check the various audio settings, and everything looked OK, so I thought it might be a hardware problem with the mic.
As a test, he recorded a video of himself with Photo Booth – and the audio did work!
So, as a further test, he installed Skype and we did an audio call with that... and it worked.
So, any ideas why the audio would not be working with iChat? Same result with video chat, too, not surprisingly.

Hi Tor,
I need to know more that "It looked OK"
Could you get some Specific answers please ?
In iChat.
In the Video Menu is the Microphone Enabled item Ticked ? (selecting it will toggle it Off or On)
In the View Menu is Show Audio Status similarly ticked ?
In System Preferences
In Sound > Input tab is the Mic or input device he wants to use selected ?
If it is, when he talks does the Blue Bar more over Halfway ? (3/4s is better but NOT Banging in to the right hand end)
Back in iChat > Preferences > Video/Audio Settings is the same Mic chosen ?
For Some Headsets particularly Bluetooth ones the iChat items needs setting "Last"
Workaround.
In both iChat and System Preferences chose any other Input device.
Then set the device/Volume in System Preferences.
Then Select the device in iChat.
(Do the same for Output)
If these things are as OK as you first thought then what is his Internet Speed ?
http://www.speedtest.net/ (Use Yellow Star and any sub menu that has)
In your Connection Doctor (Video Menu of iChat) during a Chat, what does his Bitrate say ?
Anything close or lower than 100kbps is going to be a problem.
Does his Audio bar say he is sending you Audio ?
Is he using iChat 5.x ?
Does he have any iChat Add-ons ? (Showmacster, iUSBCam are the most likely for Audio Issues.)
IS he using an mAudio or MoTU device ?
Has it the most recent Update ?
Has he set that up in MIDI Audio Setup ? (it might pay to change the Sample rate to 44100)
9:33 PM Friday; November 12, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

IChat not working in Snow Leopard- is there a solution?

I've been reading the previous posts and am not sure if a resolution to this problem was found.
I am unable to iChat between to me.com accounts. It says "starting video chat" indefinitely.
The Router in COnnection doctor says: Port Restricted. Is this something i need to change? I am using port 5190, with SSL UNchecked. Server says "login.oscar.aol.com".
Thanks in advance.

Hi,
Change the Port to 443.
You have to now hit enter when you have changed it.
I had to turn SSL on first before mine would work (I Turned it off afterwards)
10:58 PM Tuesday; September 8, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

IChat NOT WORKING! Video chat!

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