Icloud beta will not open my keynote files. I get a message saying 'something went wrong'

Icloud beta has stopped opening my keynote presentations. I get a message saying 'something went wrong' This has been going on for two days now. Is anyone else getting the same problem?

Having the same problem, but its with pages not working via icloud.com using a web browser. Unable to open a previously stored document, or even open up create a new document.
I contacted icloud support and they had to send me to second level. Second level couldn't figure it out, and thought it was because I was using a pc - That can not be the problem, because It doesn't work on two different pc computers (different windows systems) And My business account is the one where I can't open or create documents via icloud.com - but I can from my ios device. But my personal icloud.com works just fine on either machine. Second level is sending the ticket up to engineering and may be 3 days before I hear an update.

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HT1473 My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.

My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

When trying to log into my mailbox I can not do so I get an error message saying "something went wrong try later" is the fault at your end?

I am running Firefox instead of "I E" thinking it was less prone to freezing.
I have "Bing" as my browser. I try to log into my outlook inbox as I normally do but I get a message on screen saying SOMETHING went wrong please try later, What & by whom?
It was working earlier now after waiting then trying several times I still cant.
When I have downloaded "Firefox" it also installs maintenance how do I do such a task when I can not find out where I should do so.
I went to my Yahoo account to see my newsletter from you, there I am able to install the latest "Firefox"
thinking that by doing so I could enter my outlook mail BUT NO

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Keynote 6.2.2 will not open a keynote file created in 6.2.2

I was sent a keynote file by a work colleague and we both have Keynote 6.2.2 on our MacBook Pro's. My MacBook will not open the file sent by my colleague even though it was created in version 6.2.2 I get an error message saying I need to download the latest version from the App store. Even after trying for a later version the App store says I already have the latest version installed... any advice please?

Tried this and is did not work. Created the file in 6.5.2 yesterday. Keynote will not open it from 6.5.2. will not open from 5.1.1. Zipped it, sent to myself. Uncompress - will not open. Sent to different email address - will not open. Tried everything in this forum. Went to app store, would not let my purchase because current version is latest. Think I purchased some version for Iphone and Ipad in desperation - doesn't seem to have been downloaded but waws charged for it. Really really frustrated with the new Apple - where nothing works - If I can't get this file open - another 14 hours of work and then what - have to leave open forever? - never able to use except on my imac? Please help.

When trying to open a jpeg file I get a message saying the application preview is not open anymore

In trying to open jpegs to examine, I now receive a message stating "The application preview is not open anymore". I can't see my images. Whats the problem here. This is a brand new 27inch iMac.

IMHO the free apps are a band aid fix. If the OP uses Office on a regular basis he will need to upgrade anyway. Personally I have used neooffice and found it substandard however that was just my take. I haven't tried Google's solution.
We both forgot to mention the OP could also use Pages and Numbers to open their Word and Excel files. If he uses Entourage then Mail and iCal would be viable substitutes.

Photoshop will not open/create new files, cannot resize images etc

Hi to all.
So I'll start with the basics; I am using Photoshop 7 (And yes, I am using it for a specific reason, I'm not interested in migrating to this new $1000 Creative Cloud rubbish), us Australians are getting ripped a new one and I'm happy with the $50 I paid for my copy years ago. (Please do not tell me the answer to my problems is to simply upgrade and go bankrupt. Again, I've been using 7 for a very long time without issue).
I've been using 7 for almost a decade without issue. I stick with it because so far, it's done everything I need, has been reliable up to this point, and my plugins do not work properly with newer versions. I'm also running an older-spec system (Windows XP, 3gb ram etc) as I do a lot of work with older game engines, Source Engine etc.
The issue I'm having doesn't appear to be Photoshop-7 specific however, there are many threads on this that have gone unanswered, and happen in CS3 etc and modern copies as well. I have uninstalled and reinstalled it to no avail. Basically, I cannot open files reliably with it.
If I right click any image file in explorer and click "open with -> Photoshop", photoshop will launch, however it does not open the file. I double checked to ensure the file was not just opening offscreen, however it is definitely not opening at all (as the "close" option does not become available).
If I launch photoshop manually, and click file -> open -> It will open that file, HOWEVER it will not open any more files after that.
It also is very very fickle with simple commands, such as if I hit CTRL + T to go into transform mode and then try to rescale an image, I have to click and drag the corners at least 5-6 times before it will recognize that I am doing so, and it will also ignore the resize that I perform and snap back to normal. Sometimes I have to click things more than once to get them to register. This is not occurring with any other piece of software etc, so I've ruled out that it's an issue with my mouse.
This has only been happening a day, and I cannot think of any particular system changes likely to result in this (ie no abnormal plugins installed recently, no major hardware or software changes). Unless my keyboard has a stuck key or something strange, I'm absolutely at a loss
Is there anyone who can help me, or has heard of this issue?

I am an idiot.
I guess the scratch disk was full or something else. A simple reboot appears to have solved the problem. (I often have my system running for up to 48-64 hours at a time without reboots) as my workdays are around 36 hours at a time, so it could just be a memory constraint from XP.
Hopefully this solves the issue for anyone else who encounters it. Reboot your pc once in a while, give it a clean slate of memory to work with.

I have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can

i have a canon 70d and just purchased elements 12. It will not open a raw file for me. I have been advised to download the latest version of camera raw, i have done this and it still says my camera is not supported. I really need to open my raw files. Can anybody help me.

You'll need to update to at least ACR 8.2 for the 70D to be recognized. The normal way to update PSE12 to the latest CR is to use Help / Updates in the Editor which should update to ACR 8.5.
According to Adobe's website PSE12 shipped with ACR 8.1 and you say it says yours is reported as ACR 8.0.
Are you using PSE 11 and not 12? PSE 11's maximum ACR version is 8.0.

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.

Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document?

After upgrade to 10.9.1 office for mac 2011 will not open most excel files.

After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
I have repaired permissions, no joy.
below are the results of EtreCheck scan.
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
          Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5970H
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          org.virtualbox.kext.VBoxDrv          (4.1.2)
          org.virtualbox.kext.VBoxUSB          (4.1.2)
          com.logmein.driver.LogMeInSoundDriver          (1.0.3 - SDK 10.5)
Startup Items:
          VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.logmein.logmeinblanker.plist 3rd-Party support link
          [System] com.logmein.logmeinserver.plist 3rd-Party support link
          [System] com.logmein.raupdate.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.sharpcast.xfsmond.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
          [System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
          [System] com.logmein.logmeingui.plist 3rd-Party support link
          [System] com.logmein.logmeinguiagent.plist 3rd-Party support link
          [System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.google.keystone.agent.plist 3rd-Party support link
          [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
          [not loaded] com.spotify.webhelper.plist 3rd-Party support link
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
          [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          GrowlHelperApp
          Alarm Clock
          Canon IJ Network Scanner Selector2
          Microsoft Database Daemon
          SugarSync Manager
          Neat
          LogMeIn
          Dropbox
          Spotify
          Spotify
          AdobeResourceSynchronizer
Internet Plug-ins:
          LogMeInSafari64: Version: 1.0.730 3rd-Party support link
          OVSHelper: Version: 1.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
          AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          DivXBrowserPlugin: Version: 2.1 3rd-Party support link
          LogMeIn: Version: 1.0.730 3rd-Party support link
          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          LogMeInSafari32: Version: 1.0.730 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
          EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
          WidevineMediaTransformer: Version: (null) 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
          DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
          Open in Internet Explorer: Version: 1.0
          ClickToPlugin: Version: 2.5.3
          DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
          DivX 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Growl 3rd-Party support link
          Java 3rd-Party support link
Old Applications:
          Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                    Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
          Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
                    /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1324
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
                    atmsupload:          Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
          Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
          /Applications/iWork '09
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          /Users/[redacted]/Downloads
                    Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 3:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              97%          Microsoft Outlook
              16%          Google Chrome
               5%          WindowServer
               3%          Finder
               2%          EtreCheck
Top Processes by Memory:
          180 MB          Finder
          164 MB          soffice
          156 MB          mds_stores
          147 MB          Google Chrome
          131 MB          Numbers
Virtual Memory Information:
          928 MB          Free RAM
          2.59 GB          Active RAM
          1.22 GB          Inactive RAM
          1.57 GB          Wired RAM
          31.52 GB          Page-ins
          1.33 GB          Page-outs

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

W henever I try to open an Adobe file I get this message: Adobe Reader could not open ....because it is either not a supported file or because the file has been damaged. This is driving me nuts. Can I purchase somethine from Adobe that will allow me to op

Whenever I try to open an Adobe file I get this message:
Adobe Reader could not open ..... because it is either not
a supported file type or because the file has been damaged
(for example, it was sent as an e-mail attachment and wasn't
correctly decoded). This is driving me nuts !! Is there an Adobe
product that I can purchase that will make my Adobe Reader
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download taht was sent as an Adobe download file and after
I downloaded the file Adobe Reader refuses to open it.
Please Help!!!!

I am having the same problems!!! How can a person get help from ADOBE? Or do I cancel and find a different program for converting.

I have an alias file that will not delete or drag and it will not open to original file. How do I get these off my Mac?

I have an alias file that will not delete or drag and it will not open to original file. I have tried everything I know and they still wont delete. Can someone please help me?

Check out KB Article: http://support.apple.com/kb/ht1526 You can't empty the Trash or move a file to the Trash

Photoshop CC with CS3 will not open Nikon NEF files for the D610.[was:CC]

Photoshop CC with CS3 will not open Nikon NEF files for the D610. Is there a fix for this? Fast Eddy

I assume you're running Photoshop CC (not sure what you mean by "with CS3" unless that's the version you upgraded to CC from)
Download Camera Raw 8.3RC
http://labs.adobe.com/technologies/cameraraw8-3-cc/?tabID=details#tabTop

I have adobe reader 11.0 it will not open a pdf file

i have adobe reader 11.0 and it will not open a pdf file. what can i do to open file.

Can you please send process monitor logs:
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1) Download process monitor from http://technet.microsoft.com/en-in/sysinternals/bb896645.aspx
2) Launch process monitor.
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Try above workflows with Protected Mode checkbox checked.
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I choose Adobe Reader XI to open a GPX file. It will not open it how do I get past the screen that says it will not open it to choose something else?

http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7
or
http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7

Firefox will not open any pdf files

FF will not open any pdf files with built in viewer or adobe. I have set applications in all different ways with no luck. PDF works with IE.
I have ff 33.1.1 and Win 7 and i have tried all suggestions concerning pdf. I even downloaded ff again, uninstalled oldff, and installed new. no luck. all i get is a pop up stating ...download is in progress, please wait.... but it never loads. started after last update. Is ther a way to delete the last update to firefox?
thanks

Hello,
In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
#Click the menu button [[Image:New Fx Menu]] and click Options (Preferences for Linux and Mac).
#In the Options (Preferences for Linux and Mac) window, select the ''Applications'' panel.
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Did this fix your problems? Please report back to us!
Thank you.

Icloud beta will not open my keynote files. I get a message saying 'something went wrong'

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