Icloud drive problems

I did the IOS 8 upgrade today and stupidly without reading the comments on the web clicked to upgrade to iCloud Drive now 7 hours later it is still trying to upgrade.  I have disconnected Wi-Fi turned off power and restarted all the to no avail any ideas please?

SOLVED thanks to Apple Support solution was to go to red sign out a bottom of page ignore all the you will lose everything and complete the sign out one option was finally "keep on iPad" chose this option and sign out then sign back in and all is back to normal.  I will forget iCloud Drive for now!!

Similar Messages

  • Problems with Pages and Numbers using iCloud Drive on early 2008 MacPro, Yosemite

    One of my computers, an early 2008 MacPro running Yosemite, will NOT save Pages or Numbers documents to iCloud Drive from within those applications.  I see the little iCloud Drive error badge next to the file name in Finder after I try to save.  However, on the SAME computer I can save Pages and Numbers documents to a local drive (e.g., to my Desktop) and then use the Finder to drag the documents to iCloud Drive successfully.  Another computer, a MacBook Pro running Yosemite, has no problems using iCloud Drive to create, edit and then save Pages and Numbers documents stored on iCloud Drive.  I have tried "turning off" iCloud Drive for Pages and Numbers in System Preferences on the Mac Pro and then turning it back on to no effect.  I have also logged out of iCloud Drive on all of my devices (which include two iOS devices) and then logging back in to ensure that I'm using the same login id on all devices, again with no apparent change.
    Any suggestions for my next steps in attempting to solve this issue?  Is there any way to get more information about precisely what type of error is occurring?  Hovering over the badge only shows "Error".
    Thanks in advance.
    Jon

    Found a solution, but it is odd:
    On the 2008 Mac Pro, I UNCHECK the boxes beside Pages and Numbers in System Preferences > iCloud > iCloud Drive > Options. Now Pages and Numbers will properly save edited documents to the appropriate folders on iCloud Drive.
    Go figure ...
    Hope that this helps someone else.
    Jon

  • ICloud Drive Sync Problems on Mac OS X Yosemite

    Hello all,
    I have been having issues with my iCloud drive for many months with slow syncing and documents being outdated. Typically a restart would solve the problem but it seems that it has gotten worse lately. Especially after purchasing the 20GB plan and starting its use heavily for work and personal.
    The problem seems to be sporadic where the Sync takes several hours to complete. I am not sure what's the best way to identify the progress of the Sync, but I know that some of my files are out of date when I get home after working on them all day in the Office. I have been trying to solve this problem by restarting my laptop or iMac once, twice, and three times until the bars show up and the sync actually starts.  If I don't force the sync by restarting the documents are never updated.
    This morning, it has got really bad and I ended up signing out of my iCloud on my MacBook Pro, restarted, and then logged in again to iCloud drive. Its been hours and only a portion of the documents have been synced, the rest are basically stuck...I am not sure whats the best way to debug this problem and fix it.
    I have gone through the basic debugging steps, so checking that I have the right ID, restarted the Mac, etc are all tried and many times. I need a serious set of steps to debug this problem. I am a fairly accomplished power user and have been using Macs since the late 80s.
    Thanks for the help.

    Hi,
    My problem continues with no solution - I narrowed down the issue to the following:
    1) When I open the lid of my MacBook Pro and go to iCloud, the cloud icon with a down arrow appears on all the new files that need to be synced
    2) The files never download or update
    3) Performing 2 or 3 restarts kicks the sync process off
    Interestingly, on my work MacBook Pro and my iMac this issue doesn't exist. So it seems there os something on my MacBook pro that is causing the sync to get stuck.
    Any ideas what to check?

  • Problem with imovie download from icloud drive

    I recently logged into icloud.com from my windows 7 pc and selected the icloud drive icon. From there, I went into the imovies folder and then uploaded a short mp4 video (44mb) that I had saved on my hard drive.  It was a video taken from an iphone a long time ago. It uploaded successfully and the video file is now sitting in my iMovie folder on icloud.com.  Good so far.
    Now, I went to my ios 8 iphone 5 (icloud drive enabled) and opened my iMovie app.  Within the app, I tap on "projects" and then tap the download icon because I would like to get the video I just uploaded to drive, onto my phone. This now shows me my iMovie folder from icloud drive.  I tap on this folder, and it shows me the video I just uploaded, along with other iMovie projects that are already on my phone.  The problem is, it doesn't let me tap on ANY of the videos to download them.  It almost seems as if they are greyed out. Even the ones that are already on my phone as projects. I still have plenty of phone and icloud storage capacity.
    Is anyone having the same problem or has a resolution?

    Hi,
    i have similar problem. i have recently uploaded many videos to iCloud Photo Library. If I tried to use any of the videos in iMovie on iOS, I cannot download them. When tapping the download button, it does not do anything.
    IS this a bug?

  • HT4759 I had to change my apple password to fix hard drive problem in my iPhone and now I cannot connect date stored in iCloud as my password has changed.  How do I plug in new password to iCloud to be able to retrieve data from my MacBook Pro to my I pho

    If you change your apple password how do you notifly icloud to resync everything?  Forgot my apple password, had to change it due to hard drive problem on my iphone 4 which had to be totally erased then rebouted and now works but cannot download from my computer/icloud due to password change.  So how do I orchestrate the change of password to icloud/computer to allow all to sync together?

    If you use Lion, boot into your recovery pressing Command and R buttons, press "Utilities" menu, open Terminal and write:
    resetpassword
    If you have Snow Leopard, boot into your install DVD pressing C button, click "Utilities" and press Password Reset

  • TS1559 I have two problems but since they both started at the same time I'm guessing that they are related. My WiFi on/off button is greyed out AND my iCloud Drive (under "Settings") has been "Upgrading" with that spinning download symbol for 2 wks now! N

    I cant be positive but I think this started when my iPhone did an automatic software update. I couldn't get any WiFi connection because when I go to turn it back on the iPhone wont let me and Greys out my WiFi on/off button.
    But also I think something happened to my iCloud connect as well because next to my iCloud Drive under "Settings" it has that spinning symbol that usually denotes waiting for something to finish downloading. But this time it never stopped! Its been spinning saying "iCloud is Upgrading" for 2 weeks now! I have tried the on/off iPhone restart or reset, and I've even put my iPhone into "Recovery Mode" as a last resort. but when iTunes was finished "Restoring" it, nothing had changed; Still Greyed out WiFi button and iCloud is still "Upgrading"! Help please!

    Hi Ichin,
    I am a bit confused with your statement -
    if ((p_select_list is not null) and (p_text_field is not null)) then
    return true;
    elsif ((p_select_list is null) and (p_text_field is null)) then
    return true;
    else
    return false;
    end if;Here this statement -
    if ((p_select_list is not null) and (p_text_field is not null)) then
    return true;returning the result TRUE when both fields are not null
    And this statement -
    elsif ((p_select_list is null) and (p_text_field is null)) then
    return true;returning the result TRUE again when both fields are null. If you see closely basically is not validating becoz it returning true whatever the input is.
    I do not know what you want to use the second statement when you have else statement at the end. It will return false if one or both fields are null unless you want to validate either text field.
    Hope this make sense.
    Regards,
    M Tajuddin
    web: http://tajuddin.whitpeagesbd.com

  • ICloud  Drive is still upgrading many hrs after updating to IOS 8 on my 5s.  Anyone else having this problem?  How do I get it to finish?

    How do I get the iCloud Drive upgrade to finish? is there a way to interrupt it?
    It's been over 5 hrs since I updated my 5s to IOS8 and the swirly thing is still swirling next to iCloud Drive in my phone's iCloud settings.

    Hello purplechemist,
    I would be concerned too if my iPhone was not turning off.  I'm not sure if you have tried this, but I recommend first trying to reset your iPhone:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the issue persists after the reset, I recommend restoring your iPhone.  You can find steps for backing up and restoring your iPhone in the following links:
    iOS: How to back up
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • How do I manage multiple iCloud accounts for personal iCloud Drive & personal calling?

    Yosemite has the ability now to make and receive phone calls as well as to use an iCloud Drive to share documents across devices (similar to DropBox, but as you will see with one major customization flaw).  These are wonderful featurew, however, unless I am following the directions incorrectly my computer with Yosemite has to have the same iCloud account as is used on my iPhone for iMessage (for calling) and for virtually everything else for iCloud Drive (ie there is no way to set-up a separate iCloud account for iCloud Drive). 
    Now for iMessage I use a private iCloud account, but for the iPhone itself I actually use an iCloud account shared with my family.  Why?  Because when we use a shared iCloud account we can share a number of things here such as:
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    Calendar not critical, but allows us to put some family events here
    Notes, Very cool as we can share shopping lists which is very helpful when you show up at the grocery and want to know what to get or to Costco etc
    Reminders Also very cool as we can create reminders for each other for when we get home or whatever
    Files on iCloud Drive Yes there are some files that it would be nice to share and we can do this (ideally there would be multiple accounts for this)
    Now I haven't really used iCloud Drive much but you can easily imagine how some documents I might want to share with the family on iCloud while other's I might not.
    Now when you switch your Facetime iCloud account to the same as the iPhone that is one private iCloud account shared with an application on another device that uses the same iCloud account.  That is NO PROBLEM.  However, the minute you activate the ability to call phones it requires that you now have the SAME iCloud account in the main computer.  Now BINGO I have a problem as noted above I want to be able to share certain things with other devices.
    Does anyone have a solution or workaround?
    Otherwise it seems the only thing to suggest is that Apple consider a feature enhancement that allows you to make cell calls from your computer WITHOUT switching the iCloud account to the main account.  For that matter it would be very useful if they could figure out how to partition the iCloud features so that I can decide which iCloud account does what or like DropBox give permissions for certain things and allow the individual users to decide what they want and don't want.
    Thanks.

    Gail,
    No you are not being dense, you are just trying to be helpful.  I may not have explained the problem very well.  Setting up a Family iCloud account works great!  However, if that account name is also used for your iMessage, Facetime, and now cellular calls you have an issue with your calls going to the entire family (or worse the thing just not working), your iMessages if multiple phone numbers are trying to use the same icloud account usually get messed up, and their Facetime accounts might end up showing up as you instead of them.  In fact, I think you can't call your family members in this situation and I'm not sure iMessage works very well either.  So what everyone does is create a personal iCloud account for personal features such as iMessage, FaceTime, etc.
    Now in theory I could co-opt the Family iCloud account for my calls, but then no one else would be able to use the call feature, because unless I'm mistaken you can't have multiple phone numbers attached to the call Forward and still have them recognize which calls to forward to which phones.    If they don't care for this feature it might work (I'm experimenting now), but I don't think that's what Apple intended. 
    It is possible to do a switch, which may be what you are suggesting.  This would involve creating a separate profile on the computer that is used for making phone calls.  I would, however, still need to co-opt the iCloud account for just my number and worse I wouldn't be able to make any calls unless I was in that profile.  One of the great advantages of calling from your computer is that you make the call while you are working on something else which is inevitably your work or your personal stuff which is NOT likely to be in the newly created family profile.
    Thanks for the suggestion, but I hope this helps you understand either how little I understand of your suggestion or why it doesn't quite meet my needs.

  • After IOS 8 upgrade on phone, documents no longer synch in Pages.  I find out subsequently that when I upgraded it gave me iCloud Drive, which won't synch unless my computer has OSX Yosemite, which isn't available.  Apple says they can't get me back.

    Apple upgraded me to a new IOS that has now eliminated my ability to synch Pages docs which I've been using quite successfully.  So now every time work in pages it tells me that my documents won't synch and to "upgrade to OSX Yosemite."  The problem:  Yosemite IS NOT AVAILABLE yet.  Will they let me go back to the old way until Yosemite is available?  No they will not.  I'm stuck with devices that won't work together.  I recall no warning that by upgrading to IOS8 would mess up my ability to use my devices as intended -- that my devices would be less compatible.  I feel duped and manipulated.  And to clarify, I only updated on my phone.  Once I saw (subsequent to update) that my synching of docs would no longer work, I decided not to upgrade my iPad mini.  But guess what -- just updating my iPhone has now changed me to iCloud Drive and that means that all of my devices are incompatible. 

    That happened to me. I rebooted and now my docs are back again.

  • Multiple apple ID's - iCloud drive and google drive?

    I've got a variety of apple devices and am trying to work out the best way to keep documents in sync across them all. The ideal solution would be to use iCloud drive but my macbook and iPhone are on one apple ID and my wife iPad and iPhone are on another. I'd like to keep them on separate apple ID's as we have different contact groups and don't want to see iCloud tabs for each other, etc. Plus backing up 4 devices to one iCloud account won't leave much space for anything else and when Microsoft give out 30gb, google give out 10gb the 5gb iCloud allowance is pretty poor.
    At the moment we use google drive to store all our documents and just access this on our devices via the drive app. I'd really like to switch to using iCloud drive as it'll mean I can use iWork more than office but there just doesn't seem to be a way to keep documents in sync across multiple apple ID's.  Google drive also doesn't cater for iWork file formats so I can't simply save everything in there and just copy over to iCloud drive.
    Does anyone have any bright ideas? Are there any third party iOS apps that will let you access items stored in icloud drive? I'd also thought about trying to use automator or applescript to copy a few select documents over to iCloud drive and convert to the iWork formats but I'm quite new to all that so not very sure where to start.
    Thanks in advance for any suggestions.

    I have a similar problem with this as well.  For example, I like to keep the "contacts" of me and my spouse updated on both of our phones.  In order for this to happen, I have to sign in to "icloud" on both devices & mac with my apple ID.  It would be much better if this could be shared/combined with multiple devices as an option.  I don't think "icloud drive" solve's this problem.

  • How do I consolidate all this at this point: Icloud Drive, Itunes Match, Local iTunes Library, Local iPhoto, Local Aperture, Photo stream, Familly sharing, sharing on iOS, music sharing on iOS, music sharing on mac etc.

    I am trying to grasp all the possibilities for consolidating my stuff and my family's stuff from multiple devices and multiple accounts from multiple sources  but I cant. 
    I have been reading many instructions and FAQ regarding iCloud Drive, iCloud Sharing, iTunes Match, Familly Sharing, file size limitations on iCloud Drive, app sharing on iOS, Backup vs Sync vs cloud sharing,  storing iWork documents on iCloud drive, storing iTunes library on iCloud Drive, storing iPhoto library on iCloud Drive, storing Aperture library on the iCloud, the Photos app on iOS with iCloud and many others.... but I feel like I need a systems admin course from apple to manage all of it.
    This is what I and my family currently have:
    Hardware: Multiple iPhones, Multiple Macs, Apple TV (with hard drive), Multiple iPads.
    Operating systems: Everything is upgraded to the latest iOS and Yosemite.
    Libraries:
    1)  Multiple iTunes Libraries locally stored on Macs and IPhones with lossless CD music and iTunes purchased music. What I want to do:
    a) Have a main family shared iTunes library across ALL devices that contains our Lossless music and purchased music. so that it can be played across ALL   devices. With the ability to have private music for each individual (Not shared).
    b) Purchase new music and add it to the family share or purchase music and make it private (Not shared).
    2)  Multiple iPhoto Libraries macs (With photo stream from iPhones) and ONE Aperture Library on my mac. What I want to do:
    a) Have a main family shared photo library that every one can deposit to and view.
    b) Store individual iPhoto libraries on iCloud Drive(s)? So that everyone can have their own library and edit it across THEIR devices.
    c) Store and use my Aperture Library on iCloud Drive?
    Other documents:
    iWork files, PDFs etc. What I want to do:
    a) Have a main family shared area (on iCloud Drive i suppose) where we can share documents.
    b) Sync private documents across ALL individuals devices (Available locally and on iCloud).
    c) Store private documents (One instance)  on iCloud drive and make them available on ALL individuals devices.
    d) Backup of local documents?
    Apps:
    iOS apps:
    a) Share purchased apps?
    b) Not share private apps.
    Storage:
    What do I purchase to accomplish the above:
    a) iCloud storage for everyone?
    b) iTunes Match for everyone?
    c) All of the above?
    Conclusion:
    It would be great for Apple to explain all this with all the options in one concise document instead of hunting down individual documents and sections all over the place.
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    Hey there!
    You and I are data soulmates. I have been having this trouble for a while and have yet to get my head around it. Our problem is that we've cycled through multiple macs and the "home" or "host" for all the stuff that's now been moved or moving to the Cloud is very scattered. It drives me crazy... almost to the point where I'm thinking about starting a brand-new iCloud account and beginning from scratch.
    If you have any experiences or recommendations you could share about your strategy, I would love to hear it.

  • Can't open files from iCloud Drive on Mac

    Hi,
    Can't open file from iCloud Drive on my MacBook Air (OS X 10.10.1).
    I created new file (in Numbers for example). Then Numbers->File->Open->iCloud Drive->my_file.numbers and it says "Can't open file my_file.numbers".
    I can preview the file by pressing Space, but openning from application and double-click on it doesn't work.
    Files that were created earlear also not opened.
    Does anybody know how to solve this problem? thanks.

    Using smtp.mail.me.com - also tried smtp.me.com
    SSL yes
    port 587
    SMTP Authentification Yes
    Security SLS/TLS - also tried STARTTLS
    User full **@me.com email address - also tried user name without @me.com
    I have spoken to apple support this afternoon and we tried the variations shown above.
    Support told me to wait for a day and try again!
    After the iCloud authentication problem last night I changed all my passwords I wonder if there is an SMTP problem at me.com perhaps not reading the updated passwords?
    I'll try and use the old passwords later.

  • I can't set up iCloud drive on my iMac after upgrading to Yosemite

    I can't set up iCloud drive on my iMac after upgrading to Yosemite - iPhone and iPad are updated but both say my iMac isn't (even though it is running Yosemite).
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    When i go to System Preferences and click on iCloud. The iCloud Drive section is greyed out and says setting up and a spinning pin wheel. It stays like this the whole time. I have tried restarting the computer. i amanita sure what else to do to make it work. Any suggestion would be great.

    I found another way to correct this...
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    4) Select the account that has "iMessage" under the account name.  This may likely be your Apple ID  ****@me.com
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    I'm not longer getting my sons iMessages.

  • How can I delete all my documents in iCloud Drive?

    I started using iCloud drive on my PC, but it has got in a complete mess syncing the files. I want to delete all files and start again. If I try to delete them on iCloud.com I can only delete a few files at a time (if I select too may it gives an error "there was a problem deleting XYZ please try again later" which is very tedious). I have unlinked my PC and all my apple devices from iCloud drive.

    Having the same problem same as this one:
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    The Arc Media files, from the program somehow got stored on iCloud drive too.  Here's the kicker. When I tried to delete these files from iCloud Drive, somehow, some Network drivers and adapters for my PC's WiFi were deleted or corrupted with them. I lost all ability to log-in on my Wireless Network!
    My wirelss provider could not troubleshoot since the problem was not with their Network; it was with my PC's sudden loss of Railink Network Adapters. It took 5+ hours on this PC reinstalling them from an "HP Manager site".
    Therefore, my question and concern is: HOW do we delete "program files" unintentionally installed on an iCloud Drive, without affecting or losing other System Files? Do we need to completely "uninstall" and "re-install" iCloud Drive on a PC? If so, will I lose the photos/videos already stored?
    Also, can someone--ANYONE please, post a single link to go to, without having to muddle through tons of other links, just to COMPLETELY UNINSTALL iCLOUD DRIVE?

  • How to create new folders on iCloud Drive from iOS or with document picker?

    Recently I wanted to share several files from my iWorks suite with my colleagues. I do not want them to edit these files, instead I made templates in Numbers for easier management of hours worked. Everyone could download their copy and keep a track of their hours themselves. The problem is, not everyone has an Apple product.
    Unfortunately, iOS does not support native browsing of iCloud Drive (except the document picker, which, to me, isn't helpful at all), the only way I know of - to create a new folder - is to open iCloud.com in Safari, request the desktop site and make a new folder from there.
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    Also, if Apple could make an app similar to Microsoft OneDrive, that would be great.

    Yes, there is a way. Here is the workaround. You can add notes folders directly with your iPad or iPhone.
    http://keeplifesimple.weebly.com/1/post/2013/11/add-folders-to-native-notes-app- on-ios.html
    Enjoy! Please pass it on, leave a comment on the page, or "like us" on Facebook if you find this information helpful.

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