ICloud Prefs problem on iMac

I'm troubleshooting an iMac in our office. When I go to Sys Pref > iCloud > there is no "Documents and Data" in the list. The user is logged in with her Apple ID. Where did it go? How do I get it back?
running v 10.10.1

There is none. Turn on the iCloud Drive option. However, it will only work with iDevices running iOS 8. Be sure they are upgraded before activating iCloud Drive.

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I have the exact same problem. iCloud drive on my iMac and macbook pro contain some of the same files, but not all.
Files that haven't synced are several days old rather than weeks to months old, so possibly this is a verrrry slow sync issue hopefully.

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I am not able to login to iCloud on my iMac. When I go to Preferences->iCloud and type in my Apple ID and Password, it kepts saying "You can't sign in at this time". I am able to login to iCloud using the same Apple ID on my iPhone and iPad. If I change to another Apple ID on my iMac, then I am able to login.
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Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/iCloud
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the item you moved.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

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Finder -> Go -> Hold down the Option Key (ALT) -> Select Library -> Open the Preferences folder -> Move the file 'com.apple.systempreferences.plist' to the desktop -> Restart your iMac

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(posted originally & still in iPad)
Hi.
I read the manual and did everything (to my knowledge) and spent 2 days researching this but cannot locate an answer. I sure hope it is something that is right in front of me that I am missing somehow! Please see if you can help me. I am the only MAC user in the family, so I have nobody to ask. Thanks.
Ok, I personally have an iPhone, and iPad2 and iPad4 all on my same Apple ID. (that is what you are to do, right? that way your apps purchased can be shared on all those devices and you don't have to purchase new, right?) (The iPod just croaked w/ white screen.)
Ok, just this Friday 2/8, my iCloud told me the "cloud is full" to manage it. Ok, so I go to manage it, but everything I do I notice does ZERO to release the space. I worked two days releasing tons of space and nada. The icloud didn't move from full position. I did turn on and off my devices. I signed out of the iMac cloud.
I see this:
On my iPad (etc):
TTL Storage 5.0GB
AVAIL 281mb
So I go to "manage"....
for "Docs and Data" it ONLY shows 2 apps I never use (I do use notebook apps but nothing else shows here but these two apps):
Writers App 12.5kb
Tweed 0.1kb (since deleted so it only shows the first)
Then, below that it shows (in my opinion the culprit!):
MAIL 4.7GB
Soooo, I went to iCloud on my iPad and iMac (took turns) and DELETED IT ALL TO ZERO. Zero in inbox. Zero in sent. Zero in Trash. It is a hollow trash can!
I signed out of the iMac icloud.
I come back and my "manage" area looks EXACTLY the same as stated above. The mail still shows at 4.7GB. It did not drop!!! I had other "accounts" of emails originally on my iPad to check, as it is a big convenience to go to mail and choose the account and it is right there, but I deleted ALL those as well. THE ONLY mail program I have on my iOs is iCloud. Even on my iMac, I turned it off.
I have NO iWork. DIdn't purchase that yet.
I have a lot of APPS and at one time under "manage" it LISTED all the apps and I could turn them "on" or "off" for icloud storage. I turned camera OFF and most all apps EXCEPT notebooks like Noteability, Evernote. NOW, after deleting all my icloud email, I do NOT see them nor the option to "bring them into the cloud or delete them from iCloud useage"....it ONLY will show Writers App and Tweed (never use them). Not sure where that list went!!
Is there some kind of GLITCH that I am experiencing? I want my icloud experience. Is there something I am overlooking?
At one point I changed the settings to back up NOTHING and that FULL icloud did NOT change! And, it still showed the same thing as stated above with mail at 4.7GB. Also, at one point I did ONE (count 'em) icloud back up on my new iPad4 and I DELETED that since I saw this issue as well. (Plugged into my iMac and used iTunes instead).
Also, when I sign in on my iMac and in Sys Pref go to iCloud....I see this:
It has on left this wording: "icloud account (button) and sign out (button)"
on right: (on icon below another it reads:)
mail, ctc, calendar, bookmarks, photostream, docs & data (off), back to mac(off), and find mac.
And, to far left bottom "manage" when I GO THERE, it ONLY shows this:
Mail 4.7GB (grrrr lol) <---there is nothing in the icloud.com email box/any of them.
that writing app mentioned above at 12.5kb
Backup O
There are NO apps shown at all (and I do have plenty on my iMac as well).
Thanks.
I really want to have the cloud experience again (a person has told me I have it, but what I am saying is for it to work flawlessly as it has been for me, actually working ...being able to email and recv/read emails (bouncing now)...backup IF DESIRED (no chance now as it says it is FULL)...etc.
Is this some virus-y thing or glitch or am I overlooking something?
I would appreciate your help so very much.
Thanks.
Kelly

WOW! ***** NEVEMIND *****
FINALLY FIXED ITSELF AFTER 2.5 DAYS OF TIME CONSUMING WORK AND INSPECTION!
Thanks, I am happy to report my iPad is fixed but have to share with you what happened:
I just went to Mass and prayed at Mass for guidance to help find the solution as I am sincerely looking hard and don't have the time (I know, who does, right?). I prayed that if I couldn't find the issue that someone here would be guided to see this and assist me.
Well, after I get home and feed the family, I go online again to look at my iCloud email box on my iMac and just keep looking...yes, it is completely white and clear. I see nothing that can be "MAIL" of 4.7MB. So, then, I turned on my iPad once more just thinking I may have to give up on this and just live w/o it. I re-cheked my AVAILABLE storage for the last time and it was at 5.0!!! I was like "WTH?!!" Then, I re-opened my iCloud email on my iMac and it was still blank but just then my iPad AVAIL (storage) dropped to 4.9GB.
So, as it is now, I have 4.9GB available for icloud storage. OUT OF THE BLUE after so many many hours and all nighters for two days. I'm beat.
It seems in this case perhaps it was some weird odd GLITCH?? That the email deleted and space opened only showed up NOW (ie: a big delay from when I cleared it out yesterday night...about 24hours)???
I will leave this here in case: anyone at Apple sees that there is a problem with this and they are looking for other reported cases...they can update their manuals or update how their product reacts (more real time) OR if someone out there has had similar issues.
Do all you can and refer to the official Apple iPad manual that is located in your reader.(or here: http://manuals.info.apple.com/en_US/ipad_user_guide.pdf) and
http://help.apple.com/icloud/index.html?localePath=English.lproj#mmd0558ce3
also this Complete iCloud Guide is a good read: http://www.iphonehacks.com/2011/10/the-complete-icloud-guide.html then search the forums and pray. ;-)
I personally think my situation was a delay type glitch where I deleted the over-load and then when I corrected everything, it didn't click in till about 24 hours later...so maybe after you did everything you can, wait 24 hours and see if it self corrects to the right storage amount? Just putting it out there in case anyone experiences anything like this as it perplexes you when you seem to be following all the "rules".
Kelly.

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1) Select Message, then go to Preferences,
2) a window will appear with 3 options, General, Accounts, Audio Video, don't be surprised when you see a video of yourself, your camera just turned on.
3) Select Accounts (you may have several here)
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can you have two separate iCloud accounts on one iMac device?

You can have only one iCloud "user configuration" per local user on the Mac. Who the local user belongs to doesn't mind. Since it's a local user it's not related with who actually uses it. So let's say you want to set up Photo streaming using your iCloud user, just configure iCloud (under System Preferences) the same way you did on your phone and you're done.
But, beware: if you're only interested in synching photos, uncheck everything else when configuring iCloud on the Mac, otherwise you will merge, for example, your husband contacts, calendar and mail with those on your phone.
If you want to avoid any problems you can easily create another local user on the Mac with your name, under System Preferences, System, Users & Groups. After you create the user, logoff. The Mac will ask if you want to disable autologin (since there's more than one user that can log in now), answer yes and you will be presented with a logon screen. Click on your account name, insert the password and configure iCloud to sync with your phone.

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I am using the same .mac address but have changed my AppleID to this as suggested
I now see an iCloud account on all my devices (iMac, iPhone and iPad2)
I receive emails but the inbox only holds one or two messages and then seems to shift them direct to Archive
I can't read archive file on the regular Mail programme - only by going to iCloud.com.
I have not instituted any rules on iCloud but it seems to be behaving as if I have?
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Happy New Year
AJM

Same bloody thing here. I've gotten several different errors. iCal invites won't sync from mail to my calendar. My password hasn't changed, I've logged onto iCloud, no problem. Why did't Apple just create a .cloud email addy? On top of this, since Lion, I've seen more spinning coloured wheels and just frozen apps than I care to see. I'm thinking all of this was shoved out the door before it was ready. I regret the upgrade and am seriously thinking of a reinstall to SL. Starting to think I am dealing with Windows. Since the update to the ios, I've lost a chunk of my email. I'm sick of these issues. Please give me software that will allow my Mac Pro and super HS connection work for me. Gawd.

Hello I have imac (27-inch mid 2011) 3.1ghz intel core i5 1tb serial ata hard drive, amd radeon hd 6970m my problem is imac works fine in safe mode,but when you try to startup normal it's connstantly restart by it self.

hello I have imac (27-inch mid 2011) 3.1ghz intel core i5 1tb serial ata hard drive, amd radeon hd 6970m
my problem is
imac works fine in safe mode,
but when you try to startup normal it's connstantly restart by it self.

in safe mode works perfectly,soon as I try to boot in normal mode it's keep restarting.on screen I don't see any line vertical or horizontal picture look normal on safe mode.but unable to start normal it just restarting over and over.I try another HDD but same things happen,I replace memory but still same.works ok in safe mode but not in normal mode.I will try to post system error report.

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After five days of testing in the service they can not found fault and it was decided to change the graphics card.
New graphics have been tested for two days but it is not reproduced divx ... but their test software which did not find any fault on the old graphics...
Do I have the right to complain if repair does not fix the problem because I use non apple softwere and video formats.

You could look at the System Profile for the info it presents for the card. But why wouldn't you think it's not up to date if you have the latest install (according to your sig above)?
What program are you trying to run? Is there anything in the system log?
I think it's the program that's having the problem and not anything with your video software.

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Not sure that I have selected the correct forum. Hope my questions are clearly stated.
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In addition to having old hardware, we have Verizon FIOS providing internet and TV access. Is there any way to make this work for us? We would like to stream video (Netflix) and view shows from the Web. Do we need Apple TV to do this? Or is it not possible with our old iMac? My husband thinks that our Airport could be a factor.
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There are, actually, many alternatives to choose from than just from a Mac.
You need to have or invest in a WiFi capable router for all of these examples.
Apple TV only integrates with WiFi and newer Mac hardware. So, if you want to have total integrated experience, if you have a 2011 Mac or newer, you might as well pay the $100 for the AppleTV box.
If you have a older Mac, like I have noticed many users do, then you have other options.
If you want to elimate long cable clutter and having your Mac at the mercy of your TV all of the time, you can still use the AppleTV box independently or purchase cheaper alternative media streaming boxes from Roku, Sony, Boxee or any number of electronics manufacturers that now have media streaming boxes and media streaming capability built into DVD/Blu-ray players.
These eliminate long cable clutter by being close to the HDTV where shorter, less expensive cables can be used.
Another alternative for iPad users is to use an iPad with the USB/HDMI video adapter and use your iPad as the streaming box. This ties up your iPad in much the same way as it does with your Mac, but again the iPad can be close to the TV and use minimal cables to the TV.
Another alternative to is to use a combination of an iPad and your Mac to stream content that is only available to stream online from a computer. In this case, you can use a desktop remote app on your iPad and Mac. A good and cheap Desktop Remote app is Splashtop Remote. This allows you to completely connect your iPad remotely, over Wifi, to your iMac desktop. The app streams both video and sound to the iPad which is still connected to your HDTV. The resultant stream video picture will be smaller than the size of your HDTV, but it will still be plenty large enough to watch. Again, if you own a iPad and an Intel Mac, this method also allows minimal cabling to the TV.

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Hi lmdavis72,
It looks like you can.
From "iCloud: Documents in the Cloud overview"
You can download a document from icloud.com/iwork to your Mac or Windows computer, edit it, and then drag the revised version to icloud.com/iwork. It’s then automatically updated on all of your iOS devices. You can also drag an iWork ’09 (Keynote, Pages, and Numbers) or Microsoft Office (PowerPoint, Word, and Excel) document created on your computer to icloud.com/iwork.
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ivan

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