IDCS2 default pdf presets do not appear and cannot be loaded

after upgrading to cs2 the default pdf presets in indesign and illustrator do not appear. the job options files are in the correct folder: library/application support/adobe/adobe pdf/settings, but the dial icon does not appear (it's a gray box instead).
i am also not able to make new presets or load any presets. i get the error message "cannot create the file. the folder may be write protected" or "cannot import presets from this file".
i have uninstalled and reinstalled cs2 and acrobat 8 several times to no avail. i've also repaired permissions.
i have tried the adobe phone support, and they suggest it is my operating system?
any ideas?
Power book G4 17" osx 10.4.10

I noticed this being a problem under Leopard and the update for 8.1.2 of Acrobat Pro. I just Can not get those .joboptions settings to load into IDCS2.. The permissions are set the same as those on working Macs (who are running Tiger BTW). I then opened Distiller and manually loaded each setting and resaved them out- The icons show as being .joboptions files-
IDCS2 still won't see them. It won't have anything to do with them. Oddball stuff- not every computer has the problem only those with the combination of Leopard and the Acrobat update applied. I don't have any leopard Macs with 8.1.1 or 8.1 installed so I can't report on that.

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