IE11 Problem with Windows 8.1 and IIS 8.5

I have upgraded my computer from Windows 8 to Windows 8.1, 64bit and IIS 8.5 is installed on the upgraded machine. I am unable to view with IE11 the default page of the default website hosted on the local machine. The problem occurs with both
the desktop version of IE11 and the Windows 8 metro style version.
When Chrome is installed on the machine the page is visible but when using IE11 a "This page can't be displayed" message appears. The IIS Log Files reveal that it is receiving nothing from IE11. Other machines I have that have also been upgraded
to Windows 8.1 exhibit the same fault.
The strange thing is that when viewing pages on other networked machines exhibiting the same problem, you can see the pages on the remote machines but in all instances the local page cannot be viewed.
It appears that there is a problem with IE11. Uninstalling and reinstalling IE11 does not fix the problem.
Can anyone help me? Assitance with this problem would be most appreciated.

Description
<dir>
</dir><dir></dir><dir></dir><dir>
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
</dir>
Problem signature
<dir>
</dir><dir></dir><dir></dir><dir>
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 11.0.9600.16384
Application Timestamp: 52157231
Fault Module Name: MSHTML.dll
Fault Module Version: 11.0.9600.16432
Fault Module Timestamp: 52620354
Exception Code: c0000005
Exception Offset: 002964a7
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: ab90
Additional Information 2: ab9026eb5cad8b25f882a373e2d752b2
Additional Information 3: d486
Additional Information 4: d48664e52db6f0b0676e13c96e422192
</dir>
Extra information about the problem
<dir>
</dir><dir></dir><dir></dir><dir>
Bucket ID: 45b7b98d077be82c89ec9142c2213a5f (-374769956)
</dir>

Similar Messages

Problem with Windows 8.1 and Corseca Byte BT headset

I recently bought a Corseca Byte bluetooth headset.
The headset works fine with phones.
Initially when connected to the laptop running windows 8.1 it works well and continues to flawlessly for hours.
The problem is when the headset is connected to the laptop but there is no audio streaming (e.g paused a movie playback for attending some other job) and resume playback after 10-15 minutes the audio starts stuttering/ becomes choppy. If I switch off the headset
and restart it works fine unless it lays unused for some time.
Windows recognizes the device correctly. I've turned off power management for BT devices and tried to update the drivers without any positive result.
Initially I thought the headset was defective but since it works flawlessly with phones I think it is a problem with Windows 8.1.
How to solve the issue?

Hi,
Have you also tried to disable power management on wireless network connection adapter? Since some OEM computers also combine some features of Bluetooth to wireless network connection adapter.
This issue can be mostly caused by drivers. Please contact the menufacturer's to see if the latest driver is compatible with Windows 8.1.
If not, I suggest you find the driver for Windows 8 /7 and install it in compatible mode in Windows 8.1 to see what's going on.
Also, post back the C:\Windows\Inf\setupapi.dev.log and event log you can find in event viewer related to this issue here for our research.
Kate Li
TechNet Community Support

Are you having problems with Windows XP Pro and Airport Utility Updates?

I was having problems with my wireless laptop setting up my Bonjour Printer. I checked to make sure I had downloaded the latest updates to Airport Utility and Bonjour. Check. After doing this I noticed I couldn't see my Airport Extreme through the Airport Utility. After much frustration and bringing my entire network crashing down around me, I got help from a knowledgeable guy from Cox Cable in San Diego. He helped me get my trusty iMac Power PC online. It saw my Airport Extreme but no answers were forthcoming in any forums about my XP issues. Here is what finally solved my problem. I uninstalled all Airport Utility and Bonjour Programs. I then went back to Airport Utility 5.3.1 for Windows. It installs Bonjour Printer services with this download. Everything is working perfectly again. I have my Canon Pixma MP500 connected to the USB port on my AEBS and Bonjour walked right through the setup process. I suggest that if this works for you, turn off all Airport Utility and AEBS firmware updates until you see that whatever issue Apple created with these updates gets fixed.

Well... it worked! :D
I'm pretty sure the extra 512 memory stick was the problem, that would explain why it was being inconsistent with its type of failures before. I'm going to reinstall it later and run memtest86 and try and see if i can get it to work at all somehow without causing problems, cuz 1.5 was already low enough...
DryHeat, yeah it was with SP2 but I got it installed now so no worries
Thanks a lot!

Scanner driver Problem with - Windows 8.1 and HP AIO L7680

Hi folk,
i have a problem with my HP AIO L7680.
I have made an upgrade to Windows 8.1 x64
I install the actual driver version 14.8.0.
The printer runs but the scanner makes trouble.
When i will start a scan process i will get an error message and the scan process will be canceled.
I will get this error message with photoshop, HP Solution Center and any other scanner software.
The HP Print and Scan Doctor says i should contact the support.
Here i am any idea?
By the way i disabled my Antivirus Software during the installation.
Thanks a lot.
greetings
Markus
This question was solved.
View Solution.

Hi Markus,
I understand that you are having an issue with scanning after upgrading to Windows 8.1. I will try my best to help you resolve this issue. I just need a little more information. What operating system are you running on your computer? Are you connecting wireless or with a USB cable? What is the error message that you are getting?
I am including this document for A 'No Scan Options' or 'Scan settings are not set' Message Displays on the All-in-One there are trouble shooting steps for Windows 8 that will work for Windows 8.1.
I hope this helps, let me know.
Thank you,
I worked on behalf of HP.

Problem with Windows 8.1 and iTunes

Hi Apple Support
I use windows 8.1. on my laptop and I have a problem with iTunes after the latest version. When I connect my iPhone, iTunes doesn´t work ( I cannot see my iPhone on iTunes) and when I connect my iPod nano the latest version, it is writing unknown device.
Would you be so kind and give me some advice how the problem solve?
Your sincerely
Filip Chovanec

Hello FChovanec,
You can find more information here: http://support.apple.com/kb/ts1538 (iOS: Device not recognized in iTunes for Windows)
Cedric

Problem with Windows 8.1 and Organizer in Photoshop 12

I use Windows 8.1, and in the last couple of days, when I try to add music to my slide shows I get the message that" Elements 12 Organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I uninstalled Java which I have recently installed but no luck so far. The Organizer was working well a month ago which is the last time I added music to slide shows so it is too far back to use the 'System Restore" I think.
Am I alone in this? Any suggestions please
Suz

Hi,
Have you also tried to disable power management on wireless network connection adapter? Since some OEM computers also combine some features of Bluetooth to wireless network connection adapter.
This issue can be mostly caused by drivers. Please contact the menufacturer's to see if the latest driver is compatible with Windows 8.1.
If not, I suggest you find the driver for Windows 8 /7 and install it in compatible mode in Windows 8.1 to see what's going on.
Also, post back the C:\Windows\Inf\setupapi.dev.log and event log you can find in event viewer related to this issue here for our research.
Kate Li
TechNet Community Support

Problem with windows shrinking vertically and becoming stuck in upper-left corner of screen.

Does anyone else have problems with open windows shrinking vertically and becoming "pinned" to the top-left corner of the screen in OSX 10.9? They snap back to the upper-left if I try to move them. I have to Quit or Force Quit the apps and restart them.
I have a Mac Mini, and I have it hooked up to a TV via HDMI. This only seems to happen when I switch the TV input source *from* the Mac Mini to, for example, DirecTV. When I switch the TV's input source *back* to the Mac Mini HDMI connection, all seems fine; except that some or all of the windows that were on the desktop have shrunken vertically, and they are "stuck" in the upper-left corner of the screen. When I try to move the windows out of the upper-left corner, they snap right back. Very weird.
Everything else about the desktop and the Mac Mini appears just as I left it. The screen resolution hasn't changed - nothing like that. Although my first thought is perhaps the screen resolution is, briefly, changed to a lower resolution when the Mac Mini detects that its "monitor" connected via HDMI (in this case my TV) doesn't appear to be there because I have switched the input source of the TV. That's just a guess. And even if that's correct, I don't know how to fix it.
Any help would be greatly appreciated.
BTW, I don't remember this happening before I upgraded to OSX 10.9 Mavericks. I'm not 100%, but it seems like something I would have remembered. So the culprit could be 10.9, or it could be something else I have installed recently.
Thank you to anyone that can answer this for me.

same here:
Overview: I've seen it occur with the symptoms described by the OP while running Xcode, almost exclusively after waking my laptop from sleep mode. It effects non-Apple apps as well, but sometimes differently-- the window(s) open in Eclipse Juno for instance will sometimes disappear entirely such that they are totally inaccessible. As the OP noted the only way to clear the problem is to force quit the app and restart it (quite a hassle if you have multiple project windows open at once). I run Juno on Win32 and debian Linux also and have never seen behavior like this, so given that the problem has been observed in Apple branded apps and the fact that it only started after I installed Mavericks I would also posit that it is a Mavericks bug. That said, I do run a third-party app called WindowMagnet (v. 1.6 by CrowdCafe) that affects the window system, allowing Windows 7 Aero style window snapping; does anyone else having this problem use WindowMagnet?
Steps to reproduce: open Xcode, put the machine to sleep, wake the machine -- this bug will appear intermittently
Expected results: windows should remain the same size/configuration they held prior to sleep
Actual results: intermittently windows will be 'stuck' in the upper-left corner of the display or entirely invisible
System info: mid 2012 macbook pro (OSX 10.9.1)

Big problems with Windows 2003 Server and FX5900

Getting repeated lockups using MSI FX5900XT and Windows 2003 Standard Server. Mouse stops responding and system occassionally locks up completely. I have a dual boot system and windows XP works fine. Windows 2003 works fine if I use the standard VGA driver (I use 1600x1200 16bit 75 Hz resolution and refresh).
The event log usually says:
Event Log
Event Type:   Error
Event Source:   nv
Event Category:   None
Event ID:   108
Date:      18/07/2004
Time:      13:28:25
User:      N/A
Computer:   HOME
Description:
The driver nv4_disp for the display device \Device\Video0 got stuck in an infinite loop. This usually indicates a
problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your
hardware device vendor for any driver updates.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Presently using the latest drivers
Any ideas
Thanks
Will

IRQ 0   System timer   OK
IRQ 1   Standard 101/102-Key or Microsoft Natural PS/2 Keyboard   OK
IRQ 3   Communications Port (COM2)   OK
IRQ 4   Communications Port (COM1)   OK
IRQ 6   Standard floppy disk controller   OK
IRQ 8   System CMOS/real time clock   OK
IRQ 9   Microsoft ACPI-Compliant System   OK
IRQ 12   PS/2 Compatible Mouse   OK
IRQ 13   Numeric data processor   OK
IRQ 14   Primary IDE Channel   OK
IRQ 15   Secondary IDE Channel   OK
IRQ 16   Creative SB Audigy   OK
IRQ 16   NEC PCI to USB Open Host Controller   OK
IRQ 17   OHCI Compliant IEEE 1394 Host Controller   OK
IRQ 17   NEC PCI to USB Open Host Controller   OK
IRQ 18   NEC PCI to USB Enhanced Host Controller (B1)   OK
IRQ 19   MSI MS-StarForce GeForce FX 5900XT (NVIDIA GeForce FX 5900XT)   OK
IRQ 20   Standard OpenHCD USB Host Controller   OK
IRQ 20   NVIDIA nForce MCP Networking Controller   OK
IRQ 21   Standard OpenHCD USB Host Controller   OK
IRQ 22   Standard Enhanced PCI to USB Host Controller   OK
IRQ 22   OHCI Compliant IEEE 1394 Host Controller   OK

Problems with Windows 2003, JRun and Java 1.4.2_07

Hi!
I have installed JRun 4 with J2SE 1.4.2_07 on a Windows 2003 Server and all goes well until someone install a system patch, Office. After that JRun doesn�t star. The logs says:
Starting Macromedia JRun 4 (Build 84683), admin server
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x77F46A07
Function=RtlFreeHeap+0x322
Library=C:\WINDOWS\system32\ntdll.dll
Current Java thread:
     at java.util.zip.ZipFile.getEntry(Native Method)
     at java.util.zip.ZipFile.getEntry(ZipFile.java:146)
     - locked <0x10a83218> (a java.util.jar.JarFile)
     at java.util.jar.JarFile.getEntry(JarFile.java:194)
     at java.util.jar.JarFile.getJarEntry(JarFile.java:181)
     at sun.misc.URLClassPath$JarLoader.getResource(URLClassPath.java:671)
     at sun.misc.URLClassPath.getResource(URLClassPath.java:160)
     at java.net.URLClassLoader$1.run(URLClassLoader.java:191)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(URLClassLoader.java:187)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:289)
     - locked <0x10a63608> (a sun.misc.Launcher$AppClassLoader)
     at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:274)
     - locked <0x10a63608> (a sun.misc.Launcher$AppClassLoader)
     at java.lang.ClassLoader.loadClass(ClassLoader.java:235)
     at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)
     - locked <0x10a63608> (a sun.misc.Launcher$AppClassLoader)
     at java.lang.Class.getDeclaredConstructors0(Native Method)
     at java.lang.Class.privateGetDeclaredConstructors(Class.java:1618)
     at java.lang.Class.getConstructor0(Class.java:1930)
     at java.lang.Class.getConstructor(Class.java:1027)
     at com.sun.management.jmx.MetaData.findConstructor(MetaData.java:256)
     at com.sun.management.jmx.MBeanServerImpl.internal_instantiate(MBeanServerImpl.java:2111)
     at com.sun.management.jmx.MBeanServerImpl.instantiate(MBeanServerImpl.java:152)
     at jrunx.kernel.ConfigurableServicePartition.loadAndInit(ConfigurableServicePartition.java:127)
     at jrunx.kernel.ConfigurableServicePartition.loadChildren(ConfigurableServicePartition.java:89)
     at jrunx.kernel.ConfigurableServicePartition.setChildElements(ConfigurableServicePartition.java:60)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sun.management.jmx.MBeanServerImpl.invoke(MBeanServerImpl.java:1628)
     at com.sun.management.jmx.MBeanServerImpl.invoke(MBeanServerImpl.java:1523)
     at jrunx.kernel.ServiceAdapter.invokeMethod(ServiceAdapter.java:705)
     at jrunx.kernel.JRunServiceDeployer.loadMBeans(JRunServiceDeployer.java:179)
     at jrunx.kernel.JRunServiceDeployer.deployServices(JRunServiceDeployer.java:85)
     at jrunx.kernel.DeploymentService.loadServices(DeploymentService.java:46)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sun.management.jmx.MBeanServerImpl.invoke(MBeanServerImpl.java:1628)
     at com.sun.management.jmx.MBeanServerImpl.invoke(MBeanServerImpl.java:1523)
     at jrunx.kernel.JRun.startServer(JRun.java:575)
     at jrunx.kernel.JRun.<init>(JRun.java:493)
     at jrunx.kernel.JRun$1.run(JRun.java:346)
     at java.security.AccessController.doPrivileged(Native Method)
     at jrunx.kernel.JRun.start(JRun.java:343)
     at jrunx.kernel.JRun.startByNTService(JRun.java:427)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at jrunx.kernel.JRun.invoke(JRun.java:180)
     at jrunx.kernel.JRun.main(JRun.java:168)
Dynamic libraries:
0x00400000 - 0x00410000      C:\JRun4\bin\jrun.exe
0x77F40000 - 0x77FFA000      C:\WINDOWS\system32\ntdll.dll
0x77E40000 - 0x77F34000      C:\WINDOWS\system32\kernel32.dll
0x77DA0000 - 0x77E30000      C:\WINDOWS\system32\ADVAPI32.dll
0x77C50000 - 0x77CF5000      C:\WINDOWS\system32\RPCRT4.dll
0x77BA0000 - 0x77BF4000      C:\WINDOWS\system32\MSVCRT.dll
0x08000000 - 0x08138000      C:\Java\j2sdk1.4.2_07\jre\bin\client\jvm.dll
0x77D00000 - 0x77D8F000      C:\WINDOWS\system32\USER32.dll
0x77C00000 - 0x77C44000      C:\WINDOWS\system32\GDI32.dll
0x76AA0000 - 0x76ACC000      C:\WINDOWS\system32\WINMM.dll
0x10000000 - 0x10007000      C:\Java\j2sdk1.4.2_07\jre\bin\hpi.dll
0x76F50000 - 0x76F63000      C:\WINDOWS\system32\Secur32.dll
0x003F0000 - 0x003FE000      C:\Java\j2sdk1.4.2_07\jre\bin\verify.dll
0x005F0000 - 0x00609000      C:\Java\j2sdk1.4.2_07\jre\bin\java.dll
0x00610000 - 0x0061D000      C:\Java\j2sdk1.4.2_07\jre\bin\zip.dll
0x006E0000 - 0x006EF000      C:\Java\j2sdk1.4.2_07\jre\bin\net.dll
0x71C00000 - 0x71C18000      C:\WINDOWS\system32\WS2_32.dll
0x71BF0000 - 0x71BF8000      C:\WINDOWS\system32\WS2HELP.dll
0x71B20000 - 0x71B63000      C:\WINDOWS\System32\mswsock.dll
0x76ED0000 - 0x76EF7000      C:\WINDOWS\system32\DNSAPI.dll
0x76F70000 - 0x76F77000      C:\WINDOWS\System32\winrnr.dll
0x76F10000 - 0x76F3F000      C:\WINDOWS\system32\WLDAP32.dll
0x76F80000 - 0x76F85000      C:\WINDOWS\system32\rasadhlp.dll
0x03230000 - 0x0323C000      C:\JRun4\bin\portscan.dll
0x71AE0000 - 0x71AE8000      C:\WINDOWS\System32\wshtcpip.dll
0x76C10000 - 0x76C38000      C:\WINDOWS\system32\imagehlp.dll
0x6D580000 - 0x6D621000      C:\WINDOWS\system32\dbghelp.dll
0x77B90000 - 0x77B98000      C:\WINDOWS\system32\VERSION.dll
0x76B70000 - 0x76B7B000      C:\WINDOWS\system32\PSAPI.DLL
Heap at VM Abort:
Heap
def new generation total 2304K, used 1312K [0x10010000, 0x10280000, 0x109e0000)
eden space 2112K, 56% used [0x10010000, 0x1013a8d0, 0x10220000)
from space 192K, 61% used [0x10250000, 0x1026d958, 0x10280000)
to space 192K, 0% used [0x10220000, 0x10220000, 0x10250000)
tenured generation total 30272K, used 1139K [0x109e0000, 0x12770000, 0x18010000)
the space 30272K, 3% used [0x109e0000, 0x10afce80, 0x10afd000, 0x12770000)
compacting perm gen total 4864K, used 4680K [0x18010000, 0x184d0000, 0x1c010000)
the space 4864K, 96% used [0x18010000, 0x184a2348, 0x184a2400, 0x184d0000)
Local Time = Wed Feb 09 10:43:31 2005
Elapsed Time = 3
# The exception above was detected in native code outside the VM
# Java VM: Java HotSpot(TM) Client VM (1.4.2_07-b05 mixed mode)
# An error report file has been saved as hs_err_pid1712.log.
# Please refer to the file for further information.
Can someone help me. Thanx and sorry about my english.
Manu

It crashed 3 seconds after it is running. Should be reading some jar file.
Could be a something corrupted a zip file or something. Can you still do a java -version? You may want to try reinstalling 1.4.2_07

Network Printing Problems with Windows 8.1 and HP 8600 Officejet Pro

I can not print or scan from my Dell 2720 after the system has gone to sleep. My printer shows as connected to my network. Most time I have to completely restart my PC to get it to work but even that doesn't correct the issue most time. I have removed and reinstalled the printer at least a dozen times and updated the drivers several times. Also another oddity - my router is a dual-band (2.4 & 5 GHz) and my printer only connects to the 2.4 GHz connection which I understand is normal but any device attempting to print must be connect to the 5GHz band or nothing will print. So essentially I have two problems. Any suggestions?

Hi @mhmost,
I would be happy to help you print to your 8600. Running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> >>>>> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
As for the frequency, you are correct, the printer will not work over the 5.0GHz frequency, only with the 2.GHz.I suggest disabling the 5.0 frequency, and running on only the 2.4.
Thanks, I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Problem with Windows 8.1 and iTunes 11.4

I am currently running Windows 8.1 on my computer. Before I had iTunes 11.3 (something) installed on my computer and it was working relatively well. Every time I tried to update it, however, the 11.4 update would fail to work. That was fine until iTunes stopped syncing new songs to my iPod. In an effort to fix it, I have tried multiple things. I deleted all temp files and followed those procedures when I first removed iTunes. I have managed to reinstall my previous version of iTunes which takes me back to 11.0.2.26, but now my iPod (5th gen. touch) is unable to sync with this version as it tells me that I need to be running 11.1 or higher.
However, every time I've tried to install the lastest version (64-bit or otherwise), Windows tells me first that it does not recognize the publisher, but when I proceed anyway, it tells me that "this app can't run on your PC." I have tried multiple fixes for this as well, including troubleshooting the compability and setting it to Windows 7 and running the setup under "run as administrator." Nothing is working and I'd just like to be able to get iTunes 11.4 to work. |:

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes problems with Windows 8.1 and Iphone 4S

I can't sync my Iphone 4 S to my Itunes. I get the following error: "This Iphone can not be used because the required software is not installed. Run the Itunes installer to remove itunes then install the 64bit version of Itunes." I am running the 64 bit version. Any suggestions???

Hello scolson42
If it is asking you to remove iTunes, try using the steps in the article below and make sure you uninstall all the related components in the order that it gives to insure that the issue gets resolved.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
-Norm G.

Problems with Windows 8.1 and Acrobat Reader XI

I have two problems which are likely related. First I can no longer save .PDF files that already include saved comments, and secondaly, I can no longer delete .PDF files. Any suggestions?

This forum is for users of Adobe's online service - files.acrobat.com.
Please try reposting your question in the Adobe Reader forums (http://forums.adobe.com/community/adobe_reader_forums)

Problems with Windows Media Player and flash

It seems that since I've installed Itunes, whenever I try to play a video on a website, it will only go 3 seconds and then pause. This happens on streaming videos as well as things that are on YouTube and the like.
Do you think it's related? Any ideas?
Also, it seems that sound is now disabled when I try to play audio off of those clips too. I do most of my browsing with Mozilla, but it appears to do the same in Explorer.
Do I need to update drivers or something?

It seems that since I've installed Itunes, whenever I try to play a video on a website, it will only go 3 seconds and then pause. This happens on streaming videos as well as things that are on YouTube and the like.
Do you think it's related? Any ideas?
Also, it seems that sound is now disabled when I try to play audio off of those clips too. I do most of my browsing with Mozilla, but it appears to do the same in Explorer.
Do I need to update drivers or something?

Problems with Windows 7 64bit and itunes 9

Please someone help me. I installed itunes 9.0.3.15x64 and when connected the iphone the itunes has a error! says that the installer its not compatible.

Please someone help me. I installed itunes 9.0.3.15x64 and when connected the iphone the itunes has a error! says that the installer its not compatible.

IE11 Problem with Windows 8.1 and IIS 8.5

Similar Messages

Maybe you are looking for