If i have a shattered ipod touch 4th ggeneration and i trade it in at Apple Store for the ipod touch 5th generation Will they take it even though it is shattered? and will i get my 10% recycling thing?

As far as recycling, they will take one, dead or alive, so I assume a shattered one would qualify just as well.

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After updating iOS on my iPod touch 4th gen my Philips speaker dock DC290B/37 no longer charges the iPod. It will play music but not charge, is there anyway to find out if Apple is working on an update/fix?

after updating iOS on my iPod touch 4th gen my Philips speaker dock DC290B/37 no longer charges the iPod. It will play music but not charge, is there anyway to find out if Apple is working on an update/fix?

Try:
- Reset the dock
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
Otherwise you are out of luck. Apple is not making any more update for the 4G.
Also check with Phillips. Maybe they have an firmware update available

TS3474 Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?

Ipod is showing a unhappy face with the apple website for the iPod support. I have reset it but this did not work. any suggestions?

See here: iPod displays a sad iPod icon
And here for more troubleshooting.
https://discussions.apple.com/message/2369954?messageID=2369954#2369954
B-rock

HT5621 I have 14 cent on my apple account and cannot leave the Irish apple store for the Canadian store,how do I use this 14 cent or delete it from my account?

I have 14 cent on my apple account and cannot leave the Irish apple store for the Canadian store,how do I use this 14 cent or delete it from my account?

Greg the king hyland wrote:
... ,how do I use this 14 cent or delete it from my account?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice

I got an iphone from apple store US and am located in egypt , the device has hardware issues and need swap as stated by apple stor belfast when i was in ireland but they cannot swap it in EU as it is purchased from US , please advice how i can get this swapped without any extra cost on me , this is really frustrating

The warranty is valid in the original country of purchase:
http://www.apple.com/legal/warranty/products/iphone-english.html
Note:
IMPORTANT RESTRICTION
Apple may restrict warranty service to the country where Apple or its Authorized Distributors originally sold the Apple Product.
You will either need to find a local repair shop and pay for it. Or you will need to ship the phone to someone you know in the US and have them take it to Apple for evaluation and then have it shipped back to you. All this will be at your expense. Also note that Apple do not accept direct shipments.

Does the Apple store repair the iPod touch 5 (32Gb) with a cracked screen under the year warranty? (I know they charge money)

So my iPod touch 5th gen 32 Gb got cracked at the top (works) and is still under the year warranty (http://i.imgur.com/j83atSI.png)
I ordered it online through Apple.com and I have never been to the Apple store so I don't know the process of what I do when i get there (with an appointment i Know)
Well also do they even repair cracked screens (minor)? (http://support.apple.com/kb/index?page=servicefaq&viewlocale=en_US&geo=United_St ates&product=ipod&select=REPAIR_PRICING) is that information correct

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

I bought an Air from someone and I cannot change the Apple ID in the apple store for the updates... even I am logged in for Itunes... PLEASE help..

Hi guys, finally I made it to the apple family by buying an Air from a guy I knew... But I cannot change the ID in the apple store for updates... I managed to change it in Itunes, but when I want to download the updates it would tell me that I should log in with the other account...
Please advise...
Thank you!!!

The OS and the preinstalled iLife apps are permanently assigned to the Apple ID of the original owner. You need to ask the original owner to call Apple Care and request that the Mac be released from his Apple ID.
The only secure way to use a second hand Mac is to erase the HDD and install a fresh version of OS X.
The only version of OS X that the original owner can pass to you is the version of OS X that came preinstalled on the Mac. The original owner cannot legally pass to you any apps that he bought in the MAS.

Can I trade my iPod Touch 4g 8GB at the Apple Store for the new White one?

My Ipod Touch 4g is really new i just got it this summer and i still have the box,stickers,charger and instructions and i was wondering if i can treade it in for the new White ipod touch

You won't be able to exchange it with Apple, no.
Like csound1, the best I can suggest is to sell it on eBay or Craigslist, and put that towards the cost of a new one.

HT4623 Got a IPad 2 for birthday 11/18/2013 new from Best Buy, would ike to trade it in at Apple store for a IPad Air, wonder how much it will bring?

How much trade in for IPad 2 for new Ipad air at Apple store?

gypsycowboy wrote:
How much trade in for IPad 2 for new Ipad air at Apple store?
Apple will not give a direct trade in on and older device. Best Buy might (or depending on how long you have had may refund your money, as suggested, but don't hold your breath). There are a number of sites such as Gazelle.com where you may be able to get a pretty good price for it.
As for lizdance40's comments, everyone I know with an iPad Air is perfectly delighted with it. Google "concerns" and pretty much any mobile device and you will get plenty of hits.

I have a iPhone, and iPad. I just got a iPod. I want to create a new account for the iPod and use the same credit card information. Is this possible?

I have an iPhone, and IPad. I just got a iPod. I want to create a new apple ID for the iPod so I can access face time and messages separately. However can I use the same credit card account?

Just do it. You can use the same credit card for multiple accounts.

My WiFi has a problem my ipod says it is connected but when i go to apple store it does not work

my wifi has a problem . my ipod says it is connected but when i got to apple store it does not work

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/disk-full-and -much-more-misery/e9dabe09-7392-4f67-848b-c09cb1adb364

We need IOS 4.0 for the ipod touch 1st generation not everybody have money to get a new version of ipod touch to used the most important social networks ... please think about it and i would grateful if i can use my old ipod touch .. Thanks :)

We need IOS 4.0 for the ipod touch 1st generation not everybody have money to get a new version of ipod touch to used the most important social networks ... please think about it and i would grateful if i can use my old ipod touch .. Thanks

Sorry, the fellow users in the forum hae no way of making that happen. The maximum iOS for a 1st generation unit is 3.1.3
Stedman.

The screen of my ipod broke so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store

the screen of my ipod cracked so will i be able to get a new one but i left my ipod in the locker and my mom is planning to go tomorrow without the ipod to the apple store but we still got the case of the ipod from the first day we cant find the receit though

1) you can get a replacement one, though you might have to pay the out of warranty price for the device (normal iPod touch 4th gen 8g = $99)
2) If you don't have the iPod itself, its is highly unlikely they'll replace it since you won't be handing the original over (since its in your locker)

Will siri be available for the iPod touch 4th Generation?

I have an 32gb iPod touch 4th Generation. My Aunt owns an iPhone 4s with siri. I would enjoy having siri on my itouch and I heard that you can get it if you jailbreak your ipod. Is this true? And finally, will siri be available for the iPod touch?

If I am correct, I read it on Apples website. I believe this is the article of which we are talking about. Now that I pick through it more, I understand that when it comes to Siri, the iPod touch isn't even mentioned.
Thank you for your help!
With iOS 6, Siri understands more languages, works in more countries, and is available on the new iPad.2 So you can get more things done in more places around the world. Want to know the latest scores and stats for your favorite teams and players? Thanks to iOS 6, Siri knows the answers. Or maybe it’s movie night. Siri can show you the latest reviews and showtimes. Find the best restaurants in town and make reservations. Even open your apps for you — no tapping required. Say "Launch Flight Tracker" or "Open Angry Birds" and Siri does just that. You can even use Siri to post Facebook updates and tweet for you, too.

HT4623 Will ios 7 be available for the iPod Touch 4th Generation

Just wondering if anyone knew when or if ios 7 will be made available for the iPod Touch 4th Generation.

No.
As Apple said in June, iOS 7 is not compatible with the 4G iPod. Not enough RAM
All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory (RAM). The 4G iPod only has 256 MB

If i have a shattered ipod touch 4th ggeneration and i trade it in at Apple Store for the ipod touch 5th generation Will they take it even though it is shattered? and will i get my 10% recycling thing?

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