If my itunes is not working properly is it safe to uninstall it & then reinstall it without losing my music?

Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)

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I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion. I am facing following messages.

Hello Team,
I have upgraded My leopard to Mountain lion 10.7 via snow leapeard. Now My itunes is not working properly nor I able to install google chrome successfully. Please help me in this occasion.
Also, I am not being able to upgrade Mac OS X 10.7 to 10.7.4 or letest for lion.
I am facing following messages when I open itunes ( I down loaded and install new for 10.7)
Process:         iTunes [463]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.7 (10.7)
Build Info:      iTunes-10702101~1
Code Type:       X86-64 (Native)
Parent Process: launchd [273]
Date/Time:       2012-10-22 23:33:07.226 +0200
OS Version:      Mac OS X 10.7 (11A390)
Report Version: 8
Interval Since Last Report:          4918 sec
Crashes Since Last Report:           2
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      3DE933E2-7A48-4840-91F4-7DC466ED9C26
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Applications/iTunes.app/Contents/MacOS/iTunes with restricted binary
Binary Images:
       0x102a96000 -        0x103c36fff com.apple.iTunes (10.7 - 10.7) <0CC47E12-134F-A9E1-7E4F-3EAC797C3050> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x7fff62696000 -     0x7fff626cb1ff dyld (195 - ???) <71093406-21CF-3DBE-A001-802259ED5300> /usr/lib/dyld
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz, 0xAD00000000000000, 0x48594D503131325336344350362D59352020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.5)
Bluetooth: Version 2.5.0b13, 2 service, 12 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2160BH, 160.04 GB
Parallel ATA Device: MATSHITADVD-R   UJ-867
USB Device: Built-in iSight, apple_vendor_id, 0x8501, 0xfd400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x1d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x022a, 0x5d200000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
And Google chrome just keep loading the page for hours and nothing is appear on its browser. But safari and firefox working absolutly fine.
In addition, I have reboot computer as well but it never worked. Please help me in this occasion.
Eagerly waiting for your response on this issue.
Best Regards,

You need to upgrade your copy of MS Office. You're using a version that is 8 years old (at least). You can buy Office 2011, which will work. You could also get a copy of Pages from the App Store, which is cheaper and will open Word files (though not perfectly). Or you could get a free Office clone, like OpenOffice or LibreOffice.

ITunes / iPhone not working properly after newest update...

iTunes is not working properly after the newest update... It dosen't see my iPhone, the program acts very sluggish, and has trouble loading the Store. Anyone have a solution or an explanation? I have tried the suggestions found in other threads ie. restart, re-download, charge phone, restart phone and so on. Nothing works. Everything was working fine until iTunes and the new ios were installed. After that it all went to crap. Thanks, Randy...

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Since I installed the new OS X Lion, the iCal syncing through iTunes is not working properly.

Since I installed the new OS X Lion, the iCal syncing through iTunes is not working properly.
When I sync my MacBook Pro with my iPhone and iPad, the events set in both devices (iPhone & iPad) are not transfered to the iCal on my labtop. Events created in both devices are transfered and copied betwen them when I sync them with the iTunes app (through the MacBook Pro) but they are not trasfered/copied into the labtop (iCal). The events created in the iCal (on my MacBook) are tranfered to the devices as two events on same hour. One, with the description created on the iCal, and the other as a New Event (no description). This is happening since I installed the new OS X Lion last week.
I file a report and talked with an Apple Support Representative, but they could not help me. They have not receive any other reports on this matter. Do someone has confronted this issue. I need to find out how to solve this problem.
Regards,
JAD

Hi Sydness,
Thank you very much for your help. It just worked fine. I have 4 macs in my company for 25 years (one is updated each year), and it is the first time I could not solve a problem for weeks. It gave me the opportunity to join this great community.
Charles
Sydness wrote:
I reset my SyncServices and the calendar sync worked perfectly after that.
I followed the instructions found here:
http://support.apple.com/kb/TS1627?viewlocale=en_US
Mac OS 10.7.1 - MacBook

Music/iTunes Match not working properly since update to iOS 7

Music/iTunes Match not working properly since update to iOS 7

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

Does anyone have a problem where they try to download a movoie trailer the day it comes out and then it says iTunes is not working properly and shuts down iTunes?

Does anyone else have a problem in iTunes where they download a movie trailer and then they get a message saying iTunes is not working properly and it shuts off iTunes?

Hello Suzanne,
Thank you for providing the details of iTunes unexpectedly quitting. You have taken some really good troubleshooting steps already. I found an article with additional steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

FireFox auto updated to 6.0 this weekend and has not worked properly since. I have uninstalled and reinstalled. Made sure all windows componets were up to date and still no joy. Any idea? Windows 7, 64 bit, normal configfuration. It is extreamly slow.

FireFox auto updated to 6.0 this weekend and has not worked properly since. I have uninstalled and reinstalled. Made sure all windows componets were up to date and still no joy. Any idea? Windows 7, 64 bit, normal configfuration. It is extreamly slow and never finishes loading ANY page.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

New itunes update wont download and now I am told to reinstall itunes using "tool". That doesnt work. Says I have no itunes on my computer. Is it ok to uninstall and then reinstall?

Notified there is an update to itunes. Downloaded it, now I have NO itunes on my computer. Went to tools as asked to do so manually. Still nothings. Is it safe to uninstall and then reinstall itunes? And has anyone else experienced this.

Hello janrk,
I would recommend following through the uninstall and reinstall procedure. The following articles provide steps for this, and other troubleshooting that can help get iTunes installed and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Itunes is not working properly

Everytime I open itunes, the itunes store no longer works properly. Like, not at all. When I try to download a new version of itunes for my computer or iphone, it quits and says to check my network connection. And I am also connected to the internet with no problem. Not sure why this is not working. Any help is greatly appreciated. This is so frustrating!

Everytime I open itunes, the itunes store no longer works properly. Like, not at all.
Is it staying blank, or hanging while trying to access the Store?
If so, perhaps start with the following document:
Apple software on Windows: May see performance issues and blank iTunes Store

ITunes will not work properly on windows PC

iTunes performance is slow and my devices will not synch properly after uninstalling and reinstalling the application 3 times on my windows PC. When I tried to update my phone, it took hours and failed to backup anything on my phone from July to now (Dec) and will not recognize my iPad.

Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

My itunes is not working, i downloaded the internet windows 9. i have reinstalled itunes an it still want go to itunes store???what do i do???

i cant get my itunes to work right, it wont pull up itunes store so i can download music?? any ideas?

If and when I finally manage to open it, as soon as I click on a movie to watch, the message "itunes has stopped working" comes up.
Try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

ITunes Radio not working properly after signing up for iTunes Match

I've been a user of iTunes Radio for some time now, and I've enjoyed it with minimal technical issues - until I signed up for iTunes Match. I'm not sure if it's simply coincidence, or if my subscription is causing issues.
The problem is that when I click on a station, whether it be a Featured Station or one of My Stations, it acts like it will play, but the time bar never comes up below the song title. Instead of showing the status bar when a song is playing, indicating the time lapsed/remaining, it shows a solid blue bar all the way across with no time.
I use Radio on my MacBook Pro (2009) and I also AirPlay my music to two Bose SoundTouch 20 speaker systems. I'm on the latest version of iTunes, my Bose systems are updated with the latest software, and I've never had an issue with this before. I can play songs I own or ones that I want to preview in the iTunes Store just fine through all of my speaker systems. What's interesting is that my NPR station in Radio works fine, though that one doesn't allow for AirPlay.
I'm also having identical issues from my iPhone 5s. Though I can only play to one AirPlay device at a time from my iPhone, the symptoms are otherwise the same. Downloaded songs play fine; iTunes Radio freaks out and gives the "Station Temporarily Unavailable" message. Except it's not temporary, unless you consider two months of this irritation temporary...
Here's what I've tried so far:
Logging out of iTunes, restarting and logging back in.
Resetting my Bose AirPlay speakers.
Turning off the Bose SoundTouch App and Music Server App on my computer.
Disconnecting my Bose AirPlay speakers from power altogether.
Restarting computer and resetting iTunes Cache and Warnings.
None of those attempts at fixing this issue has resolved anything. I'm at a bit of a loss for help here, and I really don't want to start uninstalling and reinstalling programs if it can be avoided. If there's a way to unsubscribe from iTunes Match, I'd want to try that first as that seemed to be when things started becoming non-responsive. If Apple provides a way to fix iTunes or the iTunes Match service without charging me a $29 support fee, I think that would be great, but I haven't seen one.
Anyone encounter this before? Anyone at Apple listening? I'd greatly appreciate any help.

Try it in Cellular as a quick test. Mi had lots of troubles and isolated the issue to Cox communications. May be an ISP issue.

ITunes 10 Not Working Properly on Windows 7 64-bit

Hello all.
I had installed iTunes 10 for Windows 7 64-bit on my Windows 7 64-bit system. After that, my computer would not recognize my iPhone at all, so I uninstalled everything Apple on my computer and reinstalled iTunes 10. Now after reinstallation, my computer recognizes my phone again, but when I open up iTunes, I get this message:
This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.
The version of iTunes I have installed IS the 64-bit version (installer name iTunes64Setup.exe from the Apple site). How come iTunes 10 thinks it is not 64-bit and how can I resolve it?
Thanks in advance for any help.
Edit: Just did another install/reinstall, now my phone is back to being completely unrecognized by my computer. I've tried all the suggestions I could find on the Apple site, disabling AV, running as administrator, manually starting Apple Mobile Service, and when I try to update drivers though driver manager, I get an access denied message.
Message was edited by: rwaite

I spent some time on the phone this morning with Apple. Here's a link they sent me: http://support.apple.com/kb/HT1923
It's more than just uninstalling Itunes; there are 5 other apps that have to be uninstalled and in specific order. This particular Knowledge Base article applies to Windows Vista or Windows 7. For other Windows versions you'd have to look up the article for Windows XP.
Hope this helps.

Itunes store not working properly after update 10.7

I just did the latest itunes update to 10.7 and initially itunes store seemed fine, I was browsing films and was able to view a trailer, but the screen changed and there were suddenly no images of fims or ability to view trailers and nothing happens when I click 'rent film'. I restarted both itunes and computer but it's still the same. The main itunes store screen is completely blank now, if I scoll right to the bottom I can click on 'films' then screen is black apart from right hand menu. And still not functioning. Would really welcome some help please! Thanks.

Hi justineflow, is your problem similar to this - https://discussions.apple.com/thread/4318276?tstart=0
It seems maybe iTunes is being updated or there is an issue with 10.7 for some people not using Lion or Mountain Lion..? Wondered if it was a Snow Leopard thing but you're using 10.3.9 so that's not the issue. Wondering if it's just a UK thing...

ITunes Upgrade Not Working Properly

I run Mac OS 10.4.11 on an IMac G5. I just downloaded the latest ITunes. Error message says "The file "i Tunes Library" cannot be read because it was created by a newer version of i tunes. With a OK to press on the screen. I cannot access any i tunes at all. Please help.

Hello Judy,
It's impossible to sync your iPod if it is not being recognized in iTunes. I found a few resources that I think will help with this issue.
I recommend starting with the steps in this tutorial:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
If you are still getting the same error code after following those steps, I recommend the following article (you can skip any steps you have already taken):
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

If my itunes is not working properly is it safe to uninstall it & then reinstall it without losing my music?

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