IF UPDATES TO APPS THAT CAME WITH OUR MAC ARE FREE, WHY DOES APPLE REQUIRE BILLING INFORMATION TO BE COMPLETED IN THE SCREEN JUST BEFORE ACCESS TO INSTALLING FREE UPDATES???

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HT5361 mail app that came with my mac book pro won't open

the mail app that came with my mac book pro wont open

Go to your User's Library folder. **
Scroll to Containers
Drag the com.apple.mail folder to the Desktop
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
Log out under the Apple in the Menu bar.
Log in
When you open Mail it will re-index your files.
**Show Library Folder:
Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library.

TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

HT2471 How do I recover my Mac Book Pro back to the day I purchased it? Will I lose the apps that came with this Mac Book when I recover it?

How do I recover my Mac Book Pro back to the day I purchased it? Will I lose apps that came with the Mac Book if I recover it?

Press the command and r keys when turning on your Macbook. Do not release those keys until you see the apple logo...
Disk Utility will pop up.....Your choices are to reinstall, you will not lose anything....
if however, you decide to format/erase your drive, then reinstall, you will lose everything...
suggestion - back everything up and do a clean install.
good luck

Cant update iLife apps that came preinstalled on mac

Is there any reason why I can't update the preinstalled apps like Garageband and iphoto as they came preinstalled on the mac air...
The app store is saying that I need to log in with teh account that purchased the software...

Same problem. Apple won't answer but says to get on this useless merrygoround. As a five apparati Apple owner and stockholder, this ****** me off. This is feeling very Microsofty these days.

I purchased my iMac using the same (and only) Apple ID I use to purchase apps. Third-party apps update fine, but the apps that came with my iMac (iPhoto, iMovie, etc) bring up a message saying I have to log in with the account I used to purchase them.

I used my only Apple ID to purchase my iMac (Intel-based one). I've never been able to update core apps that came with it. I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
The OS seems to get its updates fine - it's just the core apps from the App Store.
I've only ever had one Apple ID, so I have no idea what to do. I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't. There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
I'm a little concerned it may affect my ability to update from Lion to Mountian Lion. Can anyone help?
Dan

Have you done a Disk Repair and a Disk Permissions Repair?
If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists.

The Apple ID has been changed on my iPad but the apps won't update with the new id and password, including the apps that came with the iPad so I can't delete and reinstall with new Apple ID

What do you do if you have bought a used iPad and the apps won't update without the original id and password. Can't delete the apps that come with the iPad and reinstall them so what do I do?

Correct. An app can only be updated under the Apple ID that was used to orginally acquire the app. If that is a problem you can delete the app and download again under the new userid. If you paid for the app you will have to pay again. Your old Apple ID does not go away so there is no reason to not use it to download the apps.
You cannot delete the apps that came with IOS. If you want to "hide" the apps simply put the apps into an application folder by dragging one app onto another. You can do this to all the IOS apps.

How do i delete an app that came with the latest 8.2 software update?

How do i delete an app that came with the latest 8.2 software update?

Since you can't delete apps that are part of iOS, you should try the same thing I do. I create a folder which I call Worthless and move to the last page of my iPhone. I then put all the apps that Apple includes with iOS into that folder. With the name Worthless, I never even tempted to look in there again. That is about the only thing you can do with worthless apps that are included with iOS.

Do I really need to keep all the preloaded apps that came with my MacbookPro 13'' mid 2010

Do I really need to keep all the preloaded apps that came with my MacbookPro 13'' mid 2010? Which one are necessary to keep from your experience. Thanks

Lots of apps are preloaded on a new MBP. Tell us which ones you don't think you need, and we'll tell you whether you can safely get rid of them.
However, the total space used on your hard drive by all the apps that are preinstalled is very small, and if there's any chance at all that you may eventually want to use them, you might as well keep them handy.
By way of example, my own Applications folder contains everything that came from the factory preinstalled in it, plus 2.5 years of subsequent additions totalling 196 applications of all kinds and sizes. Still, it only occupies 12.5GB of my 500GB hard drive.

How do i re-install AOL Mail app that came with IOS???

How do i re-install AOL Mail app that came with IOS??? I was having an issue with it and uninstalled it from phone. It does not appear in list of apps on Itunes. The one in App store is not the same product.

There is no "AOL mail app that comes with iOs." The iOS Mail App can't be deleted. Is your phone jailbroken?

Suddenly the apps I downloaded won't work. The screen "blinks" for a second as if the app is loading, and then returns to the home screen. All the apps that came with the iPod seem to be working fine. How to get them all working again?

Suddenly the apps I downloaded won't work. The screen "blinks" for a second as if the app is loading, and then returns to the home screen. All the apps that came with the iPod seem to be working fine. How to get them all working again?

First try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck, try downloading another free app from the App Store.
More troubleshooting here.
http://support.apple.com/kb/ts1702
Lastly, try to restore the iPod from a previous backup or restoring it to factory settings.
B-rock

I have an optical mouse that came with my Mac Pro plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

I have an optical mouse that came with my Mac Pro, the only thing plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

Well
I tried all of the suggestions, sort of. I did not have alcohol wipes, but I did take alcohol and pour some ona white paper towel and then rolled the mouse touch ball aroound and that finally cleared up the problem. Just inverting it on paper did not do the reick, it needed some help with the alcohol. Of course the probelm is the debris that gets inside and it really needs to come out.
This is a huge problem for RIM devices users too.

HELP!!! How do I re install some software from the disc that came with my mac? the bundle comes up and it wants to install it all even when I go to customize.

How do I reinstall some software from the cd that came with my Mac? Have tried to reinstall but when I choose customize it brings up the whole bundle for install. Thank you

What are you trying to reinstall?

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

If I install Windows on my Mac using Boot Camp, will I be able to use a Windows Keyboard instead of the Keyboard that came with my Mac?

If I install Windows on my Mac using Boot Camp, will I be able to use a Windows Keyboard instead of the Keyboard that came with my Mac?

yeah I use a windows keyboard both in OS X and in windows on my imac I pref the split ms type of keyboard over the tiny apple keyboard and I pref the razor mouse so those are my main input sources in both yosemite and windows8.1

IF UPDATES TO APPS THAT CAME WITH OUR MAC ARE FREE, WHY DOES APPLE REQUIRE BILLING INFORMATION TO BE COMPLETED IN THE SCREEN JUST BEFORE ACCESS TO INSTALLING FREE UPDATES???

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