Illustrator CC 2014 Crashes on Start up

Illustrator crashes on start up no matter what I do.  I have tried all the steps Adobe Troubleshooting page suggests (uninstall reinstall etc.) and still the same.  I've even tried restarting my computer.  Still nothing.
I'm running a 2 week old, brand new iMac, Version, 10.9.4  I have the Creative Could Membership.  Illustrator was working just a few days ago, I don't know what has changed to make it crash.
Please help.  I desperately need illustrator.

It won't let me post the crash report.  Keep getting an error.
...so here's a link.
http://amandaroyer.com/extra/crash%20report%20-%20ajr.txt

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    OS Version: 10.4.9 (Build 8P135)
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    Command: Illustrator CS
    Path: /Applications/Adobe Illustrator CS/Illustrator CS.app/Contents/MacOSClassic/Illustrator CS
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    Version: 11.0 (11.0)
    PID: 836
    Thread: 0
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    0 MSLAllCarbon.Shlb 0x007a8a88 strlen + 8
    1 Photoshop Adapter 0x08e5b3a8 StringReplace__FPclsPCc + 472
    2 Photoshop Adapter 0x08e5b168 GetAIParamNameString__FRC7CStr255 + 104
    3 Photoshop Adapter 0x08e5a048 RegisterPluginParameters__FP7CPluginP15ActionParamType + 456
    4 Photoshop Adapter 0x08e59d80 RegisterPluginActionsWithAI__FP7CPluginP14CPluginHandler + 128
    5 Photoshop Adapter 0x08e51660 DoAddPlugin__14CPluginHandlerFP7CPlugin + 128
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    7 Photoshop Adapter 0x08e73d28 Dispatch__7CPluginFPcPcPv + 120
    8 Photoshop Adapter 0x08e50ee0 DoAdaptersMessage__17CPhotoshopAdapterFPcP17SPAdaptersMessage + 480
    9 Photoshop Adapter 0x08e263a0 DoMain__15CSweetPeaPluginFPcPcPv + 128
    10 Photoshop Adapter 0x08e2627c main + 44
    11 Illustrator 0x02161010 spEdgeCallPlugin__FP8SPAccessPCcPCcPvPl + 160
    12 Illustrator 0x02160ea0 SPCallPlugin + 96
    13 Illustrator 0x0215f918 SPSendMessage + 680
    14 Illustrator 0x02160f28 SPCallPlugin + 232
    15 Illustrator 0x0215f918 SPSendMessage + 680
    16 Illustrator 0x0215f534 startupSweetPeaPlugin__FP8SPPlugin + 116
    17 Illustrator 0x02982b30 spStartupPlugins + 1072
    18 Illustrator 0x029826b4 SPStartupPlugins + 52
    19 Illustrator 0x02982298 PluginsLoad__9PluginMgrFv + 88
    20 Illustrator 0x02900bc4 Update__9PluginMgrFRC11CAINotifier + 628
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    24 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
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    26 Illustrator 0x02aac764 Update__11CAIMenuListFRC11CAINotifier + 244
    27 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
    28 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
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    30 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
    31 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
    32 Illustrator 0x0203fc40 RunApp__14CAIApplicationFv + 96
    33 Illustrator 0x02030eec main + 76
    Thread 1:
    0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
    1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
    2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
    3 ...ple.CoreServices.CarbonCore 0x90bff3d0 TimerThread + 60
    4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000007a8a88 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
    cr: 0x24004482 xer: 0x0000000020000004 lr: 0x0000000008e5b3a8 ctr: 0x00000000007a8a80
    r0: 0x00000000007a8a80 r1: 0x00000000bfffe3b0 r2: 0x00000000017f5000 r3: 0x00000000ffffffff
    r4: 0x00000000ffffffff r5: 0x000000000be2408c r6: 0x000000000000000a r7: 0x000000000000005e
    r8: 0x00000000bfffe598 r9: 0x000000000032e470 r10: 0x00000000bfffe409 r11: 0x0000000000000001
    r12: 0x00000000017f6454 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
    r20: 0x0000000000000000 r21: 0x0000000000000001 r22: 0x0000000061640000 r23: 0x000000000d4c024c
    r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000008e9170c r27: 0x00000000bfffe598
    r28: 0x0000000000000100 r29: 0x0000000006cffab1 r30: 0x0000000000000002 r31: 0x0000000008e80210
    Binary Images Description:
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    0x9174c000 - 0x91803fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x91840000 - 0x9189efff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x918cd000 - 0x918f1fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x91905000 - 0x9192afff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x9193d000 - 0x9197ffff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x9199b000 - 0x919affff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x919bd000 - 0x91a03fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91a1a000 - 0x91ae1fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b2f000 - 0x91b44fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b49000 - 0x91b67fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91b6d000 - 0x91c24fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c73000 - 0x91c77fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c79000 - 0x91ce1fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91ce6000 - 0x91d23fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91d2a000 - 0x91d43fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91d48000 - 0x91d4bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91d4d000 - 0x91e2bfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91e4b000 - 0x91e4bfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91e4d000 - 0x91f32fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91f3a000 - 0x91f59fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91fc5000 - 0x92033fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9203e000 - 0x920d3fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x920ed000 - 0x92675fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x926a8000 - 0x929d3fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x92a03000 - 0x92af1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92af4000 - 0x92b7cfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x92bbd000 - 0x92de8fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92fe4000 - 0x92ff4fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x93000000 - 0x93015fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x93027000 - 0x930aefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x930c2000 - 0x930cdfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x930d7000 - 0x93104fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x9311e000 - 0x9312efff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x941e3000 - 0x942a7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x942f9000 - 0x942f9fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x945cd000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
    0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94816000 - 0x94b2cfff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94c0e000 - 0x94c7ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x96909000 - 0x9691ffff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0x9aa4f000 - 0x9aa50fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    Model: PowerBook5,2, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.25 GHz, 2 GB
    Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
    Memory Module: SODIMM0/J25LOWER, 1 GB, DDR SDRAM, PC2700U-25330
    Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
    AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
    Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
    Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
    Network Service: 内蔵 Ethernet, Ethernet, en0
    PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
    Parallel ATA Device: MATSHITADVD-R UJ-816
    Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
    USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
    FireWire Device: MHT2080AT, Initio, Up to 400 Mb/sec
    PowerBook G4 1.25GHz   Mac OS X (10.4.9)  

    You need to go to the Adobe forums for help - this is for Apple software.
    Click Here
    Scott

  • Illustrator CC 2014 Crashes after unsuccessful update through creative cloud

    I have installed Illustrator on my Mac OS X 10.9.5 and it was working perfectly.
    When I decide to update it the update doesn't complete and Illustrator show these debug message after I start it:
    Process:         Adobe Illustrator [780]
    Path:            /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         ???
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [267]
    Responsible:     Adobe Illustrator [780]
    User ID:         501
    Date/Time:       2014-10-12 15:48:40.795 -0300
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  D8937F5A-34D2-BE19-42C5-C1F87559B0B0
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Symbol not found: __ZN5dvaui2ui12UI_Container14SetSkinSetNameERKSs
      Referenced from: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvaworkspace.framework/Versions/A/dvaworkspa ce
      Expected in: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvaui.framework/Versions/A/dvaui
    in /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvaworkspace.framework/Versions/A/dvaworkspa ce
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Symbol not found: __ZN5dvaui2ui12UI_Container14SetSkinSetNameERKSs
      Referenced from: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvaworkspace.framework/Versions/A/dvaworkspa ce
      Expected in: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvaui.framework/Versions/A/dvaui
    in /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvaworkspace.framework/Versions/A/dvaworkspa ce
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST500LM012, 500,11 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: Hub
    USB Device: Samsung STORY Station
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: IR Receiver
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
    I have tried to trash the Adobe Illustrator folder in Application but no success.

    w,
    You could try to reinstall using the full three step way:
    Uninstall, run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Illustrator CC 2014 crashes all the time after installing Yosemite 10.10 - why?

    Hi there,
    as said above my IA crashes all the time.
    I am working with Creative Cloud and latest OSX version (Yosemite 10.10). A few days ago I chatted with a team member of Adobe but all recommended was to install a complete new Admin on my MacBook Pro. That would take me almost two days to install and configure all my stuff from the scratch.
    Illustrator crashes when ...
    I open a ai-file from InDesign to edit it. The splash screen loads but then this appears
    It's german, but you all know what it says: "Unexpected failure - ignore / try again / send to apple" If you click on "Send to apple" it loks like this:
    I sent it a thousand times to Apple, but haven't heard anything yet.
    I open IA regular from the dock
    splash screen appears
    everything's fine till you click anything (e.g. CMD+N)
    then it crashes immediately
    What I already did
    reinstall IA
    reinstall complete suite
    cleaned all folders belonging to Adobe
    start in safe mode
    Thanks for reading all this stuff.
    Hopefully anyone has an idea what I can do.
    Wisdom of the crowd - here we go.
    Best,
    Janina

    Dear adobe & community,
    only a few weeks later - it crashes again...
    Yosemite 10.10.2
    AI latest version
    MacBook Pro (Retina, 13", 2013)
    I read all support tickets. I checked if there is a drivers for my Wacom (nope). I installed a new admin (AI crashes as well). I updated Java again (no help)
    I have no idea what to do.
    This is what happening:
    - I click on the AI icon
    - AI opens with the welcome screen
    - Yosemite 10.10.2 / AI newest version (Creative Cloud)
    - whatever I click there it crashes and comes up with the following error message (sorry in advance for all the code)
    "Process:               Adobe Illustrator [1253]
    Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:            com.adobe.illustrator
    Version:               18.1.1 (18.1.1)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Illustrator [1253]
    User ID:               502
    Date/Time:             2015-02-05 11:30:33.307 +0100
    OS Version:            Mac OS X 10.10.2 (14C109)
    Report Version:        11
    Anonymous UUID:        D6DD2548-AB1C-9CC8-3611-C038C37DB42D
    Time Awake Since Boot: 1600 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
    VM Regions Near 0x10:
    -->
        __TEXT                 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_pthread.dylib        0x00007fff8af355c1 _pthread_mutex_lock + 23
    1   com.apple.CoreFoundation       0x00007fff86cdb721 CFRunLoopStop + 49
    2   com.wacom.WacomMultiTouch      0x000000010ae680dd CMacMultiTouchAPI::~CMacMultiTouchAPI() + 83
    3   com.wacom.WacomMultiTouch      0x000000010ae888a2 WacomMTInitialize + 136
    4   com.adobe.dvaui.framework      0x0000000109ebe22c dvaui::ui::TouchInterface_Wacom::TouchInterface_Wacom() + 140
    5   com.adobe.dvaui.framework      0x0000000109ebce78 dvaui::ui::TouchInterface_Wacom::GetInstance() + 40
    6   com.adobe.dvaui.framework      0x0000000109eb1dab dvaui::ui::PointerEvent::PointerEvent(dvaui::ui::PointerEvent::Action, dvacore::geom::PointT<float> const&, dvacore::utility::Flags<unsigned char> const&, dvaui::ui::OS_Event const&, dvaui::ui::PointerEvent::SubType) + 75
    7   com.adobe.dvaui.framework      0x0000000109e93142 dvaui::ui::MouseEvent::MouseEvent(dvaui::ui::PointerEvent::Action, int, int, dvacore::geom::PointT<float> const&, dvacore::utility::Flags<unsigned char>, dvaui::ui::OS_Event const&, dvacore::geom::PointT<int> const&, dvaui::ui::PointerEvent::SubType) + 50
    8   com.adobe.dvaui.framework      0x0000000109f245a6 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 422
    9   com.adobe.dvaui.framework      0x0000000109f21d56 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 198
    10  com.adobe.dvaui.framework      0x0000000109f21c66 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
    11  com.adobe.dvaui.framework      0x0000000109f236b6 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 70
    12  com.adobe.dvacore.framework    0x0000000109719d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
    13  com.adobe.illustrator          0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
    14  com.adobe.dvacore.framework    0x0000000109719da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
    15  com.adobe.dvacore.framework    0x000000010971b250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
    16  com.adobe.dvaui.framework      0x0000000109f2fb3d -[DVAMacContainerView mouseEntered:] + 157
    17  com.apple.AppKit               0x00007fff92f0ee19 -[NSTrackingArea _dispatchMouseEntered:] + 75
    18  com.apple.AppKit               0x00007fff928d81e2 -[NSApplication sendEvent:] + 3560
    19  com.adobe.dvaui.framework      0x0000000109f27c01 -[DVAMacApplication sendEvent:] + 593
    20  com.adobe.exo.framework        0x000000010ab14198 -[ExoMacApplication sendEvent:] + 568
    21  com.apple.AppKit               0x00007fff92a75fcf -[NSApplication _realDoModalLoop:peek:] + 770
    22  com.apple.AppKit               0x00007fff92aaf1f4 -[NSApplication runModalSession:] + 71
    23  com.adobe.dvaui.framework      0x0000000109f165ce dvaui::ui::OS_Dialog::ModalLoop() + 286
    24  com.adobe.dvaui.framework      0x0000000109f1619c dvaui::ui::OS_Dialog::RunModal() + 172
    25  com.adobe.illustrator          0x0000000100a949a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 5156244
    26  com.adobe.illustrator          0x000000010058a6e9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5147289
    27  com.adobe.illustrator          0x000000010058aa62 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5148178
    28  com.adobe.illustrator          0x0000000100781e3e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1933870
    29  com.adobe.illustrator          0x0000000100781a1c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1932812
    30  com.adobe.illustrator          0x0000000100ab64d1 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 22145
    31  com.adobe.illustrator          0x0000000100ab14f3 std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 1699
    32  com.adobe.illustrator          0x0000000100ab433a std::_Rb_tree<SPSAS, std::pair<SPSAS const, SPSuite*>, std::_Select1st<std::pair<SPSAS const, SPSuite*> >, std::less<SPSAS>, std::allocator<std::pair<SPSAS const, SPSuite*> > >::_M_insert_unique(std::pair<SPSAS const, SPSuite*> const&) + 13546
    33  com.adobe.illustrator          0x0000000100764fe7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1815511
    34  com.adobe.illustrator          0x000000010096903a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3929130
    35  com.adobe.illustrator          0x000000010044b31c boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3839692
    36  com.adobe.illustrator          0x00000001004742b6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4007526
    37  com.adobe.illustrator          0x00000001005f964e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 326206
    38  com.adobe.illustrator          0x00000001005f9296 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 325254
    39  com.adobe.illustrator          0x0000000100473fb8 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4006760
    40  com.adobe.illustrator          0x00000001004e1bbb boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4456299
    41  com.adobe.exo.framework        0x000000010ab0ee5d exo::app::AppBase::InvokePostEventProcessing(dvaui::ui::OS_Event const&) + 13
    42  com.adobe.illustrator          0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
    43  com.adobe.exo.framework        0x000000010ab0efe3 exo::app::AppBase::PostEventProcessing(dvaui::ui::OS_Event const&) + 99
    44  com.adobe.dvacore.framework    0x0000000109719d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
    45  com.adobe.illustrator          0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
    46  com.adobe.dvacore.framework    0x0000000109719da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
    47  com.adobe.dvacore.framework    0x000000010971b250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
    48  com.adobe.exo.framework        0x000000010ab142d8 -[ExoMacApplication sendEvent:] + 888
    49  com.apple.AppKit               0x00007fff92764608 -[NSApplication run] + 711
    50  com.adobe.exo.framework        0x000000010ab13bb8 exo::app::OS_AppBase::RunEventLoop() + 56
    51  com.adobe.illustrator          0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
    52  com.adobe.illustrator          0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
    53  com.adobe.illustrator          0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
    54  com.adobe.illustrator          0x0000000100003424 0x100000000 + 13348Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    Sorry once more for all the coding, but I have no idea what's important.
    @adobe - please help me.
    @community - thanks for helping as well.
    Thanks you guys.
    Janina

  • Illustrator CC 2014 won't start anymore, Windows 7

    Illustrator CC 2014 has been working fine ever since I installed it up until 2 days ago. I tried to open the program and it showed a box with "Could not complete the requested operation". I saw there was an update available so I installed that and now it shows the initial picture from starting but then pops the same box up and when I click close it closes the starting image and is done. I did install some Windows Updates earlier that day. I have since uninstalled ALL the updates from that day and I'm still getting the same thing. All my other Adobe programs are still working correctly, including AI CC, AI CS6, PS CC, PS CC 2014 and Premiere Pro CC 2014.
    I also tried removing the "en_US" preferences folder. That didn't fix the problem either, but it does get far enough during starting to make a new "en_US" folder.
    PLEASE HELP!!! I have searched everywhere with no luck for this problem with Windows, only MAC.

    Hello Ashli315,
    Did you install any 3rd party plugins to your AICC 2014 installation? Or did you install any software say any font management software which might be causing the clash. Or was there any Windows update which got installed after which the crash started happening?
    Thanks!
    Dhirendra

  • Photoshop & Illustrator CC 2014 crashes shorty after startup

    They both have been working fine up until today. I tried a re-install and also the solution from Photoshop CC (2014) fails to start (0xc000007b) confirming the files were removed on uninstall then re-installed from fresh (x86) and (x64) versions of the 2012 C++ redistributes.
    Crashes on plain application start and through opening a PSD. Seems to occur right at the point the new library feature updates in my tools although I have yet to use the feature. InDesign CC 2014 has no issues. Crash reports below.
    Photoshop CC 2014
    Log Name:      Application
    Source:        Application Error
    Date:          10/15/2014 10:32:16 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      G47
    Description:
    Faulting application name: Photoshop.exe, version: 15.2.0.236, time stamp: 0x542531ba
    Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
    Exception code: 0xc00000fd
    Fault offset: 0x00000000000536cd
    Faulting process id: 0x1b60
    Faulting application start time: 0x01cfe90287825be3
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
    Faulting module path: C:\Windows\system32\MSVCR110.dll
    Report Id: c98122ae-54f5-11e4-9db8-c86000cb2843
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-10-16T05:32:16.000000000Z" />
        <EventRecordID>321082</EventRecordID>
        <Channel>Application</Channel>
        <Computer>G47</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Photoshop.exe</Data>
        <Data>15.2.0.236</Data>
        <Data>542531ba</Data>
        <Data>MSVCR110.dll</Data>
        <Data>11.0.51106.1</Data>
        <Data>5098826e</Data>
        <Data>c00000fd</Data>
        <Data>00000000000536cd</Data>
        <Data>1b60</Data>
        <Data>01cfe90287825be3</Data>
        <Data>C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe</Data>
        <Data>C:\Windows\system32\MSVCR110.dll</Data>
        <Data>c98122ae-54f5-11e4-9db8-c86000cb2843</Data>
      </EventData>
    </Event>
    Illustrator CC 2014
    Log Name:      Application
    Source:        Application Error
    Date:          10/15/2014 10:40:28 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      G47
    Description:
    Faulting application name: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91
    Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
    Exception code: 0xc00000fd
    Fault offset: 0x00000000000536cd
    Faulting process id: 0x1880
    Faulting application start time: 0x01cfe903a9732f76
    Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: C:\Windows\system32\MSVCR110.dll
    Report Id: eec04346-54f6-11e4-9db8-c86000cb2843
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-10-16T05:40:28.000000000Z" />
        <EventRecordID>321092</EventRecordID>
        <Channel>Application</Channel>
        <Computer>G47</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Illustrator.exe</Data>
        <Data>18.1.0.430</Data>
        <Data>54247b91</Data>
        <Data>MSVCR110.dll</Data>
        <Data>11.0.51106.1</Data>
        <Data>5098826e</Data>
        <Data>c00000fd</Data>
        <Data>00000000000536cd</Data>
        <Data>1880</Data>
        <Data>01cfe903a9732f76</Data>
        <Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe</Data>
        <Data>C:\Windows\system32\MSVCR110.dll</Data>
        <Data>eec04346-54f6-11e4-9db8-c86000cb2843</Data>
      </EventData>
    </Event>

    The previous non-2014 CC version of Photoshop is working fine. I still need a resolution for the 2014 version as I need Typekit integration back.

  • Illustrator CC 2014 Crashing Frequently

    Illustrator CC 2014 keeps crashing whenever I save, open or relink files without any apparent reasons. It just stops working with a window prompting to close program. Sometimes I am able to open files and work on it without any problems or lag and when I hit ctrl-S, everything is gone. This is rather frustrating! I'm on a Dell Precision M4700 running Windows 7 Professional. Any help would be very much appreciated
    Chat support does not work by the way. Tried it on Chrome and Safari after google searching. Clicking "Start Chat" does not trigger anything.

    I have been having the same problem with Illustrator CC 2014 running on Win7 Pro 64 bit workstation. It often crashes when trying to save project files for no rhyme reason. Even a blank canvas will regularly crash when trying to save. I tried chatting with support who ran me through the typical steps of clearing the prefs, etc. (all stuff I tried before hand). That and removing my Wacom tablet install which did nothing. What's interesting is Illustrator CC runs perfectly--a lot faster and zero crashes. Still trying to figure this issue myself, but happy to hear I'm not the only one having this issue. I'll post if I hear/find anything new. In the meanwhile I've just been using the non 2014 version of Illustrator CC.

  • Illustrator CS5.1 Crashing on Start Up

    Illustrator just started crashing on me.  I have no idea what is causing it.  It was working fine earlier today and then I restarted my computer, booted up the program, and after it went through the startup process and displayed the tool bars and menus it just quit.  I've tried it again and again and it keeps crashing right after starting up. 
    I've uninstalled and reinstalled my entire creative suite and it still isn't working.  I've cleared my font cache and databases and still nothing.  I'm not sure how to read and understand the crash reports so I'm pasting it here (see below) hoping that someone can help me understand what is happening with my program. 
    Any help would be appreciated!
    Process:               Adobe Illustrator [933]
    Path:                  /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:            com.adobe.illustrator
    Version:               39 (15.1.0)
    Code Type:             X86 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Illustrator [933]
    User ID:               501
    Date/Time:             2015-04-10 16:10:28.985 -0400
    OS Version:            Mac OS X 10.10.2 (14C109)
    Report Version:        11
    Anonymous UUID:        61B3CCAE-104E-7E2A-61AC-49A61E0A2EE8
    Time Awake Since Boot: 1300 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000000001000-00000000010de000 [ 16.9M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   AdobeSVGRE                     0x02e5fbe3 0x2d63000 + 1035235
    1   AdobeSVGRE                     0x02dd9ee3 0x2d63000 + 487139
    2   AdobeSVGRE                     0x02db4892 0x2d63000 + 333970
    3   AdobeSVGRE                     0x02d689f5 0x2d63000 + 23029
    4   AdobeSVGRE                     0x02d87d0d 0x2d63000 + 150797
    5   AdobeSVGRE                     0x02d7edfe 0x2d63000 + 114174
    6   AdobeSVGRE                     0x02d7f5fa 0x2d63000 + 116218
    7   AdobeSVGRE                     0x02db4892 0x2d63000 + 333970
    8   AdobeSVGRE                     0x02d689f5 0x2d63000 + 23029
    9   AdobeSVGRE                     0x02d87d0d 0x2d63000 + 150797
    10  AdobeSVGRE                     0x02d7edfe 0x2d63000 + 114174
    11  AdobeSVGRE                     0x02d7f5fa 0x2d63000 + 116218
    12  AdobeSVGRE                     0x02db4892 0x2d63000 + 333970
    13  AdobeSVGRE                     0x02d689f5 0x2d63000 + 23029
    14  AdobeSVGRE                     0x02d87d0d 0x2d63000 + 150797
    15  AdobeSVGRE                     0x02d80219 0x2d63000 + 119321
    16  AdobeSVGRE                     0x02db4892 0x2d63000 + 333970
    17  AdobeSVGRE                     0x02d689f5 0x2d63000 + 23029
    18  AdobeSVGRE                     0x02d87d0d 0x2d63000 + 150797
    19  AdobeSVGRE                     0x02d7edfe 0x2d63000 + 114174
    20  AdobeSVGRE                     0x02d8345f 0x2d63000 + 132191
    21  AdobeSVGRE                     0x02d6cdf6 0x2d63000 + 40438
    22  AdobeSVGRE                     0x02e5d090 0x2d63000 + 1024144
    23  AdobeSVGRE                     0x02e5d17d 0x2d63000 + 1024381
    24  AdobeSVGRE                     0x02e58989 0x2d63000 + 1005961
    25  com.adobe.illustrator.plugins.SVG Format 0x14f1871f PluginMain + 76517
    26  com.adobe.illustrator.plugins.SVG Format 0x14f17c8e PluginMain + 73812
    27  com.adobe.illustrator.plugins.SVG Format 0x14f095e4 PluginMain + 14762
    28  com.adobe.illustrator.plugins.SVG Format 0x14f0ab40 PluginMain + 20230
    29  com.adobe.illustrator.plugins.SVG Format 0x14f06b3d PluginMain + 3843
    30  com.adobe.illustrator.plugins.SVG Format 0x14f05de7 PluginMain + 429
    31  com.adobe.illustrator         0x006e856e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769694
    32  com.adobe.illustrator         0x006e46d3 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753667
    33  com.adobe.illustrator         0x006ec396 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785606
    34  com.adobe.illustrator         0x00582d56 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2305350
    35  com.adobe.illustrator         0x0058963d AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2332205
    36  com.adobe.illustrator         0x0032116a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3162478
    37  com.adobe.illustrator         0x00321c8c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3165328
    38  com.adobe.illustrator         0x00322067 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3166315
    39  com.adobe.illustrator         0x000d3d5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 748895
    40  com.adobe.illustrator         0x000d3717 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 747291
    41  com.adobe.illustrator         0x000d389b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 747679
    42  com.adobe.illustrator.plugins.Scripting Support 0x13f03b82 0x13ed4000 + 195458
    43  com.adobe.illustrator.plugins.Scripting Support 0x13f9e7c0 PluginMain + 608
    44  com.apple.AE                   0x959108c2 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 583
    45  com.apple.AE                   0x958dca37 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
    46  com.apple.AE                   0x958dc92a aeProcessAppleEvent + 313
    47  com.apple.HIToolbox           0x91b90611 AEProcessAppleEvent + 55
    48  com.apple.HIToolbox           0x91d27cba AEProcessEvent + 167
    49  com.apple.HIToolbox           0x91c2299e HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 76
    50  com.apple.HIToolbox           0x91c23a03 TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 57
    51  com.apple.HIToolbox           0x91d15624 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    52  com.apple.HIToolbox           0x91b5f651 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
    53  com.apple.HIToolbox           0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
    54  com.apple.HIToolbox           0x91b5e493 SendEventToEventTargetWithOptions + 95
    55  com.apple.HIToolbox           0x91b925ca ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1912
    56  com.apple.HIToolbox           0x91b5fa1b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 3261
    57  com.apple.HIToolbox           0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
    58  com.apple.HIToolbox           0x91b71e65 SendEventToEventTarget + 88
    59  com.adobe.illustrator         0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
    60  com.apple.HIToolbox           0x91d15624 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
    61  com.apple.HIToolbox           0x91b5f651 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
    62  com.apple.HIToolbox           0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
    63  com.apple.HIToolbox           0x91b5e493 SendEventToEventTargetWithOptions + 95
    64  com.apple.HIToolbox           0x91b925ca ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1912
    65  com.apple.HIToolbox           0x91b5fa1b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 3261
    66  com.apple.HIToolbox           0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
    67  com.apple.HIToolbox           0x91b71e65 SendEventToEventTarget + 88
    68  com.apple.HIToolbox           0x91d14d05 ToolboxEventDispatcher + 82
    69  com.apple.HIToolbox           0x91d14bc9 RunApplicationEventLoop + 240
    70  com.adobe.illustrator         0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
    71  com.adobe.illustrator         0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
    72  com.adobe.illustrator         0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
    73  com.adobe.illustrator         0x00003316 0x1000 + 8982
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x9a1478ce kevent64 + 10
    1   libdispatch.dylib             0x92f2073f _dispatch_mgr_invoke + 245
    2   libdispatch.dylib             0x92f203a2 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 6:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69b76f pthread_cond_wait + 48
    3   com.adobe.amt.services         0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services         0x046e3074 C_EULA_SetState + 2166
    5   com.adobe.amt.services         0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    7   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69bce1 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore 0x916132f6 TSWaitOnConditionTimedRelative + 167
    4   com.apple.CoreServices.CarbonCore 0x91612e55 TSWaitOnSemaphoreCommon + 499
    5   com.apple.CoreServices.CarbonCore 0x91613050 TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore 0x915f331c TimerThread + 93
    7   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    8   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    9   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69ba4a _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
    4   com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
    5   com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
    6   AdobeACE                       0x01681579 0x1647000 + 238969
    7   AdobeACE                       0x01680f71 0x1647000 + 237425
    8   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    9   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    10  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    11  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 15:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69b76f pthread_cond_wait + 48
    3   AdobeAGM                       0x01abe59d AGMInitialize + 3243373
    4   AdobeAGM                       0x01abf1ed AGMInitialize + 3246525
    5   AdobeAGM                       0x01ac4de0 AGMInitialize + 3270064
    6   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    7   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    8   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib         0x9a1468f6 __semwait_signal + 10
    1   libsystem_c.dylib             0x93eebc06 nanosleep$UNIX2003 + 218
    2   com.adobe.illustrator.plugins.AISaveForWeb 0x17e068bb CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
    3   com.adobe.illustrator.plugins.AISaveForWeb 0x17e01303 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
    4   com.adobe.illustrator.plugins.AISaveForWeb 0x17e069c8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
    5   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    6   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    7   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 18:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 19:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 20:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 21:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 22:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 23:
    0   libsystem_kernel.dylib         0x9a140a22 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
    2   MultiProcessor Support         0x19f11124 ThreadFunction(void*) + 78
    3   com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
    4   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    5   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    6   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 24:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 25:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 26:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 27:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 28:
    0   libsystem_kernel.dylib         0x9a146e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x9a69b2b1 _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x9a698e2e start_wqthread + 30
    Thread 29:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69b76f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x31a4742f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl           0x317e053f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl           0x31a4751c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl           0x31a47587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl           0x31a476a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    9   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 30:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69b76f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x31a4742f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl           0x317e053f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl           0x31a4751c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl           0x31a47587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl           0x31a476a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    9   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 31:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69b76f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x31a4742f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl           0x317e053f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl           0x31a4751c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl           0x31a47587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl           0x31a476a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    9   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 32:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69b76f pthread_cond_wait + 48
    3   com.adobe.adobeswfl           0x31a4742f APXGetHostAPI + 2599903
    4   com.adobe.adobeswfl           0x317e053f APXGetHostAPI + 81135
    5   com.adobe.adobeswfl           0x31a4751c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl           0x31a47587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl           0x31a476a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    9   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 33:
    0   libsystem_kernel.dylib         0x9a1468f6 __semwait_signal + 10
    1   libsystem_c.dylib             0x93eebc06 nanosleep$UNIX2003 + 218
    2   com.adobe.illustrator.plugins.Scripting Support 0x1400b94b PluginMain + 447467
    3   com.adobe.illustrator.plugins.Scripting Support 0x13fedb23 PluginMain + 325059
    4   com.adobe.illustrator.plugins.Scripting Support 0x1400ba58 PluginMain + 447736
    5   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    6   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    7   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 34:
    0   libsystem_kernel.dylib         0x9a14676e __recvfrom + 10
    1   libsystem_c.dylib             0x93eebd22 recv$UNIX2003 + 55
    2   ServiceManager-Launcher.dylib 0x12d542d7 Invoke + 54887
    3   ServiceManager-Launcher.dylib 0x12d53376 Invoke + 50950
    4   ServiceManager-Launcher.dylib 0x12d52227 Invoke + 46519
    5   ServiceManager-Launcher.dylib 0x12d52279 Invoke + 46601
    6   ServiceManager-Launcher.dylib 0x12d52303 Invoke + 46739
    7   ServiceManager-Launcher.dylib 0x12d4c706 Invoke + 23190
    8   ServiceManager-Launcher.dylib 0x12d4c8ef Invoke + 23679
    9   ServiceManager-Launcher.dylib 0x12d4d4cf Invoke + 26719
    10  ServiceManager-Launcher.dylib 0x12d4d5cd Invoke + 26973
    11  ServiceManager-Launcher.dylib 0x12d509b8 Invoke + 40264
    12  ServiceManager-Launcher.dylib 0x12d50c61 Invoke + 40945
    13  ServiceManager-Launcher.dylib 0x12d5128f Invoke + 42527
    14  ServiceManager-Launcher.dylib 0x12d5148c Invoke + 43036
    15  ServiceManager-Launcher.dylib 0x12d4311a Login + 1654
    16  ServiceManager-Launcher.dylib 0x12d446f7 Login + 7251
    17  ServiceManager-Launcher.dylib 0x12d519fb Invoke + 44427
    18  ServiceManager-Launcher.dylib 0x12d53f49 Invoke + 53977
    19  libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    20  libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    21  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 35:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69bce1 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl           0x31a473f7 APXGetHostAPI + 2599847
    4   com.adobe.adobeswfl           0x31a61e4e APXGetHostAPI + 2708990
    5   com.adobe.adobeswfl           0x31a4751c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl           0x31a47587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl           0x31a476a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    9   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 36:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69bce1 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.adobeswfl           0x31a473f7 APXGetHostAPI + 2599847
    4   com.adobe.adobeswfl           0x31bbe348 APXGetHostAPI + 4135672
    5   com.adobe.adobeswfl           0x31a4751c APXGetHostAPI + 2600140
    6   com.adobe.adobeswfl           0x31a47587 APXGetHostAPI + 2600247
    7   com.adobe.adobeswfl           0x31a476a6 APXGetHostAPI + 2600534
    8   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    9   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    10  libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 37:
    0   libsystem_kernel.dylib         0x9a146512 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x9a69babe _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x9a69bce1 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore 0x916132f6 TSWaitOnConditionTimedRelative + 167
    4   com.apple.CoreServices.CarbonCore 0x91612e55 TSWaitOnSemaphoreCommon + 499
    5   com.apple.CoreServices.CarbonCore 0x91613050 TSWaitOnSemaphoreRelative + 24
    6   com.apple.CoreServices.CarbonCore 0x915bd6ce AsyncFileThread(void*) + 286
    7   libsystem_pthread.dylib       0x9a69ae13 _pthread_body + 138
    8   libsystem_pthread.dylib       0x9a69ad89 _pthread_start + 162
    9   libsystem_pthread.dylib       0x9a698e52 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x02dd9d9d  ecx: 0x01e7f798  edx: 0x00000000
      edi: 0x00000000  esi: 0x33a27a90  ebp: 0xbfffc908  esp: 0xbfffc8d0
       ss: 0x00000023  efl: 0x00010246  eip: 0x02e5fbe3   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU:     2
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
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    Marcus,
    If relevant, here is the Extensions Suitcase 5 update that may solve the issue:
    http://www.extensis.com/support/product-support/suitcase-fusion-5/
    Direct update link:
    http://bin.extensis.com/SuitcaseFusion5-M-16-2-5.zip
    Or you may consider an upgrade to Suitcase Fusion 6:
    Suitcase Fusion – Features & Benefits | Suitcase Fusion 6 | Extensis
    Or you may look at this more general cause/solution (set):
    http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os-x-109.html

  • HELP // Illustrator CC (2014) Crashes every time I open it.

    I've cleaned up my fonts, reset my PRAM, uninstalled and reinstalled, looked for Wacom drivers, and everything else I can find to do.
    HELP!
    Process:               Adobe Illustrator [677]
    Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:            com.adobe.illustrator
    Version:               18.1.1 (18.1.1)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Illustrator [677]
    User ID:               501
    Date/Time:             2015-03-18 16:56:30.245 -0700
    OS Version:            Mac OS X 10.10.2 (14C1510)
    Report Version:        11
    Anonymous UUID:        4CD84D7D-1F9E-42D7-B9C1-D7EC6206D18B
    Time Awake Since Boot: 1400 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
    VM Regions Near 0x10:
    -->
        __TEXT                 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Application Specific Information:
    Performing @selector(dispatchMenuSelection:) from sender DVAMacMenuItem 0x6000000f0f00
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_pthread.dylib       0x000000010ecfd5c1 _pthread_mutex_lock + 23
    1   com.apple.CoreFoundation       0x000000010ce13721 CFRunLoopStop + 49
    2   com.wacom.WacomMultiTouch     0x00000001142654d1 CMacMultiTouchAPI::~CMacMultiTouchAPI() + 83
    3   com.wacom.WacomMultiTouch     0x0000000114284df1 WacomMTInitialize + 136
    4   com.adobe.dvaui.framework     0x000000010baec22c dvaui::ui::TouchInterface_Wacom::TouchInterface_Wacom() + 140
    5   com.adobe.dvaui.framework     0x000000010baeae78 dvaui::ui::TouchInterface_Wacom::GetInstance() + 40
    6   com.adobe.dvaui.framework     0x000000010baeab66 dvaui::ui::TouchInputManager::RegisterTouch(NSWindow*, dvaui::ui::TouchInputManager::Interfaces) + 86
    7   com.adobe.illustrator         0x00000001004d4b47 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4402935
    8   com.adobe.illustrator         0x00000001004d82b1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4417121
    9   com.adobe.illustrator         0x00000001004d7db5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4415845
    10  com.adobe.illustrator         0x00000001004dac07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4427703
    11  com.adobe.illustrator         0x00000001004cb3b9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4364137
    12  com.adobe.illustrator         0x000000010049ff07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4186807
    13  com.adobe.illustrator         0x000000010058222a boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5113306
    14  com.adobe.illustrator         0x00000001001e78e7 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1334423
    15  com.adobe.illustrator         0x00000001001e632e boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1328862
    16  com.adobe.illustrator         0x0000000100209e95 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1475141
    17  com.adobe.illustrator         0x00000001004e48c6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4467830
    18  com.adobe.exo.framework       0x000000010c7aca2c exo::uisupport::CommandHandler::HandleCommand(int) + 220
    19  com.adobe.exo.framework       0x000000010c7acc75 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 21
    20  com.adobe.exo.framework       0x000000010c7ac568 exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 56
    21  com.adobe.exo.framework       0x000000010c7416d4 exo::app::OS_AppBase::DispatchMenuCommand(int) + 132
    22  com.adobe.dvacore.framework   0x000000010b347d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
    23  com.adobe.illustrator         0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
    24  com.adobe.dvacore.framework   0x000000010b347da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
    25  com.adobe.dvacore.framework   0x000000010b349250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
    26  com.adobe.exo.framework       0x000000010c74288d -[ExoMacApplication handleMenuCommand:] + 173
    27  libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
    28  com.apple.AppKit               0x0000000101f46b71 -[NSApplication sendAction:to:from:] + 452
    29  com.apple.AppKit               0x0000000101f60cbe -[NSMenuItem _corePerformAction] + 382
    30  com.apple.AppKit               0x0000000101f609dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
    31  libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
    32  com.apple.AppKit               0x0000000101f5fa1d -[NSMenu performKeyEquivalent:] + 359
    33  com.apple.AppKit               0x0000000101f5bfb5 -[NSApplication _handleKeyEquivalent:] + 920
    34  com.apple.AppKit               0x0000000101edf35b -[NSApplication sendEvent:] + 3937
    35  com.adobe.dvaui.framework     0x000000010bb55c01 -[DVAMacApplication sendEvent:] + 593
    36  com.adobe.exo.framework       0x000000010c742198 -[ExoMacApplication sendEvent:] + 568
    37  com.apple.AppKit               0x0000000101d6b608 -[NSApplication run] + 711
    38  com.adobe.exo.framework       0x000000010c741bb8 exo::app::OS_AppBase::RunEventLoop() + 56
    39  com.adobe.illustrator         0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
    40  com.adobe.illustrator         0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
    41  com.adobe.illustrator         0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
    42  com.adobe.illustrator         0x0000000100003424 0x100000000 + 13348

    j,
    Did you reinstall the full three step way, see 6) in the list, and did you delete font caches (see item 11) under 5) in the list?
    The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    If possible/applicable, you should save current artwork first, of course.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to at least 5 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
    https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

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