Illustrator CC 2014 randomly loses ability to link/relink/place graphics

I am helping troubleshoot a client that is having issues with Illustrator on her Mac (note: i am not an illustrator person, i am just assisting in troubleshooting)
After opening certain .ai files, she is able to link/relink/place graphics several times with no issues, and then after a few times (ranges between 2-10 times), "Place" or "Re-link" stops bringing up the browse window again.
On another file, one where the existing linked graphics (qty 5) were renamed, it asks to relink the first two and pops up the browse window, but on the third one, as soon as we click relink, it doesn't popup browse window, but opens the file with the remaining 3 graphics not showing up. We can then try place/relink/etc and nothing happens.
I have attempted uninstall/reinstall including removing the plugins folders and .plist files, removing recently-added fonts, clearing the font cache, disabling plugins, disabling extensions, but nothing appears to fix it. Install is being run over creative cloud, which is configure to keep the app up-to-date, so my suspicion is that a recent OS X or CC update caused the issue, however the user couldn't pinpoint to me how long its been going on. OS X is yosemite and is up to date.

I cannot remember offhand, i do think it is.. however it does come up several times within an instance of the app being open, and then just stops. I will check and give "list" a try when I can.

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I reset the preference file more than once, just to be sure - has no effect.
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Illustrator CC 2014 Links Panel Displaying Incorrectly

Hi,
I am having trouble with the Links panel in Illustrator CC 2014.
The panel does not display correctly, it seems to hide all of the link information and preview unless I enlarge the panel to a huge size.
Even if I resize the window it still displays incorrectly and hides all of the link previews. The same also happens when I hide all of the link information as well.
Is anyone else having this problem and / or has a solution?
Thank You.

Has a solution been found?I am actually having another issue with the links panel and the links themselves. Sometimes my links panel will not even show up when clicking Window>Links Panel. Whether it shows up or not, I can no longer work with linked images in illustrator. Simple clicking on a linked image inside a clipping mask causes illustrator to stop for about five minutes. Releasing the clipping mask takes another five. Moving the image behind the clipping mask takes another five along with re-making the clipping mask. It is certainly not the hardware because I can quickly minimize illustrator, make edits in PS, download a movie while playin iTunes...while illustrator is taking 5 minutes to move an object. I am truly stumped by this, someone please help as it costing me hours and hours of time at work.

Illustrator CC 2014: show exact linked image transform?

In Illustrator CS6 and previous the link information for a placed image would show the transform details in, well, detail. In the latest version it now only shows a rounded number which is worthless for me. The scaling never shows a scale after the decimal and the rotation only a single rounded decimal.
Example image:
Illustrator CS5: Scale (H,V): (131.641%, 131.641%, Rotate: -1.459º
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That's a good idea. Unfortunately, same problem if I move the image to desktop or same folder as file.
If I resave the file (JPG in this case) the error disappears.
I understand this can be the solution, but given this issue had not happened before, it's interesting it is happening with CC 2014.
Attached is the image in question. Note that this is not the only image. It has happened with older design files that were made from older versions of cc or before cc.
I'm not sure if the uploader will recreate the JPG so I'll compress the file and is available here if anyone would like to test.
Dropbox - photo 2.JPG.zip

Tengo un problema con el Illustrator CC 2014

Hola, pues resulta que me descarge el CreativeCould para instalarme las apps de Photoshop, Illustrator, Audition, entre otros...
Me instale todas y la verdad es que van bien, se abren todas y funcionan bien, menos el illustrator.
Se caraga el illustrator CC 2014, sale la nueva caratula del leon tan chula. Y despues se abre el programa, sale una pesntaña con sus novedades, le doy al boton de hecho, y nada mas darle te esperas dos o tres segundos y se cierra el programa, impidiendome trabajar con el.
Ya lo e intalado y desinstalado varas veces para ver si se solucionaba el problema pero simepre que lo hago me pasa lo mismo. Y solo me pasa con el Iluustrator, ya que los demas programas se me abren bien y puedo trabajar con ellos..
URGE---

La verdad no lo he buscado,
Pues creo que deberías preocuparte en buscarlo si te interesa o necesitas solucionar el problema, o no?
si me pueden dar un link seria fantastico.
Incluso sin siquiera conocer el pais, es posible que no acertemos en ello.
Prueba lo siguiente:
En la página principal de Adobe, arriba a la derecha pondrá: Search (o buscar).
Pulsa y escribe: Soporte Técnico Chile (o el pais que sea)
(me parece que no hace falta decirte mas).

HELP // Illustrator CC (2014) Crashes every time I open it.

I've cleaned up my fonts, reset my PRAM, uninstalled and reinstalled, looked for Wacom drivers, and everything else I can find to do.
HELP!
Process:               Adobe Illustrator [677]
Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:            com.adobe.illustrator
Version:               18.1.1 (18.1.1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Illustrator [677]
User ID:               501
Date/Time:             2015-03-18 16:56:30.245 -0700
OS Version:            Mac OS X 10.10.2 (14C1510)
Report Version:        11
Anonymous UUID:        4CD84D7D-1F9E-42D7-B9C1-D7EC6206D18B
Time Awake Since Boot: 1400 seconds
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
    __TEXT                 0000000100000000-00000001015c0000 [ 21.8M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Application Specific Information:
Performing @selector(dispatchMenuSelection:) from sender DVAMacMenuItem 0x6000000f0f00
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_pthread.dylib       0x000000010ecfd5c1 _pthread_mutex_lock + 23
1   com.apple.CoreFoundation       0x000000010ce13721 CFRunLoopStop + 49
2   com.wacom.WacomMultiTouch     0x00000001142654d1 CMacMultiTouchAPI::~CMacMultiTouchAPI() + 83
3   com.wacom.WacomMultiTouch     0x0000000114284df1 WacomMTInitialize + 136
4   com.adobe.dvaui.framework     0x000000010baec22c dvaui::ui::TouchInterface_Wacom::TouchInterface_Wacom() + 140
5   com.adobe.dvaui.framework     0x000000010baeae78 dvaui::ui::TouchInterface_Wacom::GetInstance() + 40
6   com.adobe.dvaui.framework     0x000000010baeab66 dvaui::ui::TouchInputManager::RegisterTouch(NSWindow*, dvaui::ui::TouchInputManager::Interfaces) + 86
7   com.adobe.illustrator         0x00000001004d4b47 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4402935
8   com.adobe.illustrator         0x00000001004d82b1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4417121
9   com.adobe.illustrator         0x00000001004d7db5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4415845
10 com.adobe.illustrator         0x00000001004dac07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4427703
11 com.adobe.illustrator         0x00000001004cb3b9 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4364137
12 com.adobe.illustrator         0x000000010049ff07 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4186807
13 com.adobe.illustrator         0x000000010058222a boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 5113306
14 com.adobe.illustrator         0x00000001001e78e7 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1334423
15 com.adobe.illustrator         0x00000001001e632e boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1328862
16 com.adobe.illustrator         0x0000000100209e95 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1475141
17 com.adobe.illustrator         0x00000001004e48c6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4467830
18 com.adobe.exo.framework       0x000000010c7aca2c exo::uisupport::CommandHandler::HandleCommand(int) + 220
19 com.adobe.exo.framework       0x000000010c7acc75 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 21
20 com.adobe.exo.framework       0x000000010c7ac568 exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 56
21 com.adobe.exo.framework       0x000000010c7416d4 exo::app::OS_AppBase::DispatchMenuCommand(int) + 132
22 com.adobe.dvacore.framework   0x000000010b347d0c int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
23 com.adobe.illustrator         0x00000001004e6dd2 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4477314
24 com.adobe.dvacore.framework   0x000000010b347da3 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 99
25 com.adobe.dvacore.framework   0x000000010b349250 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160
26 com.adobe.exo.framework       0x000000010c74288d -[ExoMacApplication handleMenuCommand:] + 173
27 libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
28 com.apple.AppKit               0x0000000101f46b71 -[NSApplication sendAction:to:from:] + 452
29 com.apple.AppKit               0x0000000101f60cbe -[NSMenuItem _corePerformAction] + 382
30 com.apple.AppKit               0x0000000101f609dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114
31 libsystem_trace.dylib         0x000000010ed2ccd7 _os_activity_initiate + 75
32 com.apple.AppKit               0x0000000101f5fa1d -[NSMenu performKeyEquivalent:] + 359
33 com.apple.AppKit               0x0000000101f5bfb5 -[NSApplication _handleKeyEquivalent:] + 920
34 com.apple.AppKit               0x0000000101edf35b -[NSApplication sendEvent:] + 3937
35 com.adobe.dvaui.framework     0x000000010bb55c01 -[DVAMacApplication sendEvent:] + 593
36 com.adobe.exo.framework       0x000000010c742198 -[ExoMacApplication sendEvent:] + 568
37 com.apple.AppKit               0x0000000101d6b608 -[NSApplication run] + 711
38 com.adobe.exo.framework       0x000000010c741bb8 exo::app::OS_AppBase::RunEventLoop() + 56
39 com.adobe.illustrator         0x00000001004e3cf5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4464805
40 com.adobe.illustrator         0x0000000100472dc6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002166
41 com.adobe.illustrator         0x0000000100463c60 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3940368
42 com.adobe.illustrator         0x0000000100003424 0x100000000 + 13348

j,
Did you reinstall the full three step way, see 6) in the list, and did you delete font caches (see item 11) under 5) in the list?
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

I can not open any files in Illustrator CC 2014 without it crashing.

Any help is appreciated. I am having trouble at home with my personal Illustrator CC 2014 program. It will open and as soon as I attempt to open an existing file or create a new one it immediately crashes. I am on a PC running windows 7 with all updates for my OS and CC as far as I can tell. Can anyone help me?

BroWu,
You may try those relevant things on the list (5) is not) that you have not been through (yet).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Illustrator CC 2014 won't let me save.

When creating a document in Illustrator CC 2014 (PC version), it will not let me save when either using the drop down menu and/or using the quickkey. I also noticed I can not open a file when using the same methods. I have quit the program and also rebooted the computer and no luck. I had this problem before and I uninstalled and reinstalled, however seems the problem resurfaced. Any ideas? I am using a PC 64-Bit, OS Win7 Pro, 4Gig memory with Intel Core i7 CPU 1.73GHz

jargonis,
You may have a look at the list below; when you reinstall under such circumstances you should always use the Cleaner Tool, or strangenesses may linger, see 6).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Illustrator CC 2014 file unable to save when live fonts are included.

Illustrator CC 2014 file will not save when there is any kind of font included that IS NOT outlined / converted to paths.
Does not matter what font. I have tried saving as .PDF / .EPS and I still experience the error ("An unknown error has occurred").
If I copy and paste that live font into another .AI file I have open, then that file will also not save and I get the exact same "unknown error" box when trying to do so.
I'm on an iMac and not using any font management software.
Anyone experience this issue yet?

masonicstyle,
I believe the first guess is corrupted font(s)/font caches, see Items 1) and 11) in Other options (follow the link with that name).
It could be any (number of) font(s) in the fonts folder, not just the one(s) in the document.

Illustrator CC (2014) update error

I'm having issues when attempting to update Illustrator CC (2014) via Creative Cloud. (Update Failed --> Errors encounterd during installation. (U44M1P7)). The issue has been happening for sometime. I haven't had the need to fix it until now. This started happening in both Windows 8 and Mavericks OS. I have updated my MacBook to Yosemite and still experience the same issues. I have a log which I cannot upload in this forum. Any ideas?

Hi Ana,
Kindly try the below mentioned link.
Installation failed. Error U44M1P7 | Updates
Thanks
Atul Saini

Illustrator CC 2014 18.1.0.430 crashes on startup (windows)

I recently bought adobe CC2014 18.0 for my windows 7 64bit SP1. after a week or so i have got an update to 18.1.0.430 (I think he installed it automatically) and i am not quiet sure but i think after that Illustrator is crashing every time i am starting it up.
It is showing the loading screen and is loading sone stuf but suddenly i got a screen from windows "Adobe Illustrator 2014 stopped working". The only thing i can do is close the window and illustrator closes also. I also bought Photoshop but this one is working fine!
Here is the error i find in the "eventviewer" of windows:
Logboeknaam:   Application
Bron:          Application Error
Datum:         25/10/2014 16:20:15
Gebeurtenis-id:1000
Taakcategorie: (100)
Niveau:        Fout
Trefwoorden:   Klassiek
Gebruiker:     n.v.t.
Computer:      beheerder-PC
Beschrijving:
Naam van toepassing met fout: Illustrator.exe, versie: 18.1.0.430, tijdstempel: 0x54247b91
Naam van module met fout: UserInterface.aip, versie: 18.1.128.0, tijdstempel: 0x542a5984
Uitzonderingscode: 0xc0000005
Foutoffset: 0x000000000006151f
Id van proces met fout: 0x3e4c
Starttijd van toepassing met fout: 0x01cff05ec655dff1
Pad naar toepassing met fout: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Pad naar module met fout: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\Plug-ins\UserInterface.aip
Rapport-id: 09be3928-5c52-11e4-b0e4-6c626de6a976
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-25T14:20:15.000000000Z" />
    <EventRecordID>352305</EventRecordID>
    <Channel>Application</Channel>
    <Computer>beheerder-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>Illustrator.exe</Data>
    <Data>18.1.0.430</Data>
    <Data>54247b91</Data>
    <Data>UserInterface.aip</Data>
    <Data>18.1.128.0</Data>
    <Data>542a5984</Data>
    <Data>c0000005</Data>
    <Data>000000000006151f</Data>
    <Data>3e4c</Data>
    <Data>01cff05ec655dff1</Data>
    <Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe</Data>
    <Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\Plug-ins\UserInterface.aip</Data>
    <Data>09be3928-5c52-11e4-b0e4-6c626de6a976</Data>
</EventData>
</Event>
I already searched on the web and tried these things before i was out of thoughts and wrote this message:
- Remove Photoshop + Illustrator and ran the removal (cleanup) tool from Adobe and reinstalled everything
- Reinstalled my graphics card (nVidia GTX 560 ti)
- Scanned on virus and spyware with Combofix & Malwarebytes
- Reinstalled Visual C++ 2012 Redistributable X64 11.0.61030
- deactivated all windows services and startup programs in MSCONFIG
I also made 2 dump files from task manager
- one from the application tab (Werfault.dmp about 90 Mb large)
- one from out of the service tab (illustrator.dmp about 700Mb large)
If you need them or just one of them just let me know how i send them.
nothing have gave any solution at all. I ran out of ideas and forums with the same error so this is sort of my last help.
Thanks in advance

Hello Pureweb,
Please upload the crashdumps on some file sharing website say Dropbox and share the link with us by sending a mail to "[email protected]". We will analyze the dump and will suggest you the workaround appropriately.
In parallel, please check that you do not have any 3rd Party plugins installed in it. Please try to remove them one-by-one and see which one causes the crashes or do reverse i.e. remove all the 3rd party plugins. Or Uninstall Ai and check at following location:
C:\Program Files\Adobe\Adobe Illustrator CC 2014
Please verify that nothing is left at above location on uninstalling Ai. Then try a fresh install and see if Ai works.
Also, verify that you have the updated Wacom drivers on your system. This might be an issue with the 3rd party program as well. One of the user who was having a similar issue reported on the Ai forum that one of the 3rd party Stahl's ImageWorx DTG RIP - a program for printing to a Direct To Garment printer was causing the issue. So, you may check if the similar thing is not happening in your case.
Regards,
Dhirendra

Illustrator CC 2014 won't open "could not complete requested operation"

I can not get my Illustrator CC 2014 to open any longer. Lately when I try to open the program I get the following error; "Could not complete requested operation". My other Creative Cloud applications, Photoshop, InDesign, and Acrobat are all working. I have tried uninstalling and reinstalling the program to no avail. Any help would be greatly appreciated as I have jobs starting to pile up.

accupub,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Adobe Illustrator CC (2014) won't install

I've tried downloading the 30-day free trail of Illustrator to my computer about 6 times now. Each time, the process stops around 84% with the message of 'Installation Failed'. The failure summary is as follows:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\ANN-LO~1\AppData\Local\Temp\{CC14A0C7-0E3A-4B7F-8790-320E30BE54C1}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\ANN-LO~1\AppData\Local\Temp\{CC14A0C7-0E3A-4B7F-8790-320E30BE54C1}\Illustrator_18_LS20_win64\Adobe Illustrator CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com
Why won't Illustrator install? I'm in a digital media class that uses this program regularly, so I'd like to have access to it without having to make my way back to the computer labs on campus.

Hi novayamodel,
Please try the link for Exit code 6 troubleshooting:
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Thanks,
Nikhil Gupta

Illustrator CC 2014 Crashes on Startup

Hi,
I recently updated to Illustrator CC 2014, along with other Adobe programs such as Photoshop, After Effects, InDesign etc. All other programs launch fine, but Illustrator always crashes when initialzing a plugin or loading the font library. I'm unsure if it's definitely linked because it's not always the same plugin being loaded when it crashes. However, I deleted the plugins folder and the program loaded correctly, but I obviously couldn't do anything inside the program.
I'm running Windows 8 64 bit, and the programs are all installed on a SSD. I've tried compatibility mode, running as administrator and reinstalling the program. If I can't fix this issue soon I'm just going to revert back to a previous version.
Anyone have any ideas?
Thanks!

Audemus,
You may try to reinstall, using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

Illustrator CC 2014 randomly loses ability to link/relink/place graphics

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