Illustrator CC - CRASHES when creating/opening new document.
My Illustrator CC crashes when:
- when I open any *.ai file saved on my disk
- when I try to create new file
I can open the Illustrator (blank, without any document) but as soon as I want to open some document or create (File/New) it crashes immediatelly wit "Illustrator stopped responding" and it closes.
I tried to reinstall it but it didnt help.
I have brand new (got it for 10 days) PC with Windows 8.1
Yesterday Illustrator worked without a problem. Today it just can not run.
Please help. Thank you
Pablo,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
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Process: Adobe Encore [1393]
Path: /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/MacOS/Adobe Encore
Identifier: com.adobe.Encore
Version: 6.0.1 (6.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [163]
Responsible: Adobe Encore [1393]
User ID: 501
Date/Time: 2014-03-02 14:10:53.432 +1100
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 7E1CFC05-A602-54A5-92F3-EF7A8F5E69AF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000136f4d470
VM Regions Near 0x136f4d470:
MALLOC_LARGE 0000000136cb7000-0000000136ec0000 [ 2084K] rw-/rwx SM=PRV
--> VM_ALLOCATE 0000000136ec0000-0000000136fa7000 [ 924K] rw-/rwx SM=PRV
__TEXT 0000000136fa7000-0000000136fbc000 [ 84K] r-x/rwx SM=COW /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/QTParser.framework/Versions/A/QTParser
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0 libsystem_kernel.dylib 0x00007fff85488292 __kill + 10
1 com.adobe.dvacore.framework 0x00000001046cf21a (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 314
2 libsystem_platform.dylib 0x00007fff8f4fc5aa _sigtramp + 26
3 ??? 0x0000000136f4d470 0 + 5216982128
4 com.adobe.Encore 0x0000000100158565 MLFPlaybackHelper::CreateVideoTrack(TrackEditor const&, boost::shared_ptr) + 151
5 com.adobe.Encore 0x000000010015b152 MLFPlaybackHelper::CreateSequence(PGCEditor const&, boost::shared_ptr, bool, int, int, dvacore::geom::PointT, long long, encore::FieldType) + 618
6 com.adobe.Encore 0x0000000100158cd2 MLFPlaybackHelper::GetSequence(PGCEditor const&, boost::shared_ptr, bool, int, int, dvacore::geom::PointT, long long) + 1382
7 com.adobe.Encore 0x00000001001617b0 MLFPlaybackHelper::GetSequence(GUOM::Timeline const*, boost::shared_ptr, bool) + 182
8 com.adobe.Encore 0x000000010057ff76 AuthorContext::EditingServices::InternalCreateTimeline(AuthorContext::StEditingServicesUndoHelper&, GUOM::Timeline*) + 448
9 com.adobe.Encore 0x000000010058060e AuthorContext::EditingServices::CreateTimeline(std::string const&) + 212
10 com.adobe.Encore 0x000000010053ab2f GUOM::Timeline::CreateTimeline(GUOM::ProjectItemContainer*, GUOM::Timeline**) + 501
11 com.adobe.Encore 0x00000001002d62ce ProjectCommands::CreateTimelineHelper(UndoSupport::UndoCookieJar&, GUOM::ProjectItemContainer&, std::basic_string, dvacore::utility::SmallBlockAllocator::STLAllocator > const&, std::list > const&, std::list > const&) + 77
12 com.adobe.Encore 0x00000001002d76a7 ProjectCommands::AddTimelineHelper(UndoSupport::UndoCookieJar&, GUOM::ProjectItemContainer&, std::list >&, UISupport::ProgressStepper*) + 895
13 com.adobe.Encore 0x00000001002d904f ProjectCommands::CreateTimelineFromCurrSelection(Document*, exo::selection::Manager*, bool) + 215
14 com.adobe.Encore 0x00000001002b0067 encore::ProjectCmdAttachment::DoHandleCommand(int) + 839
15 com.adobe.exo.framework 0x00000001055b25ff exo::uisupport::CommandHandler::HandleCommand(int) + 239
16 com.adobe.exo.framework 0x00000001055b183a exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 26
17 com.adobe.exo.framework 0x00000001055b0bcc exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 34
18 com.adobe.exo.framework 0x0000000105557d9b exo::app::OS_AppBase::DispatchMenuCommand(int) + 139
19 com.adobe.dvacore.framework 0x00000001045db9de int dvacore::config::ErrorManager::ExecuteFunction(boost::function0*, void*) + 28
20 com.adobe.Encore 0x0000000100227224 dva::encore::DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0) + 52
21 com.adobe.dvacore.framework 0x00000001045db8d0 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0, bool*) + 112
22 com.adobe.dvacore.framework 0x00000001045dde0d void dvacore::config::ExecuteTopLevelFunction(boost::function0, bool*) + 125
23 com.adobe.exo.framework 0x0000000105556cbf -[ExoMacApplication handleMenuCommand:] + 143
24 com.apple.AppKit 0x00007fff8376c340 -[NSApplication sendAction:to:from:] + 327
25 com.apple.AppKit 0x00007fff837872a8 -[NSMenuItem _corePerformAction] + 394
26 com.apple.AppKit 0x00007fff83786fe4 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
27 com.adobe.dvaui.framework 0x0000000104c69f77 -[DVAMacMenu performActionForItemAtIndex:] + 55
28 com.apple.AppKit 0x00007fff837d648d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
29 com.apple.AppKit 0x00007fff837d6309 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
30 com.apple.AppKit 0x00007fff8377d0d6 NSSLMMenuEventHandler + 716
31 com.apple.HIToolbox 0x00007fff8afbe1d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
32 com.apple.HIToolbox 0x00007fff8afbd787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
33 com.apple.HIToolbox 0x00007fff8afd1880 SendEventToEventTarget + 40
34 com.apple.HIToolbox 0x00007fff8b007640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
35 com.apple.HIToolbox 0x00007fff8b03a238 SendMenuCommandWithContextAndModifiers + 59
36 com.apple.HIToolbox 0x00007fff8b03a1e0 SendMenuItemSelectedEvent + 178
37 com.apple.HIToolbox 0x00007fff8b03a0bf FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
38 com.apple.HIToolbox 0x00007fff8b042095 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
39 com.apple.HIToolbox 0x00007fff8b041cc1 _HandleMenuSelection2 + 446
40 com.apple.AppKit 0x00007fff836ef73c _NSHandleCarbonMenuEvent + 284
41 com.apple.AppKit 0x00007fff8354e6be _DPSNextEvent + 2170
42 com.apple.AppKit 0x00007fff8354da2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
43 com.apple.AppKit 0x00007fff83541b2c -[NSApplication run] + 553
44 com.adobe.exo.framework 0x0000000105557729 exo::app::OS_AppBase::RunEventLoop() + 55
45 com.adobe.Encore 0x0000000100347260 main + 399
46 com.adobe.Encore 0x00000001000497e8 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff85489662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8af6e43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8af6e152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
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6 com.adobe.ACE 0x000000010594f5da 0x105917000 + 230874
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8 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x00000001059502c9 0x105917000 + 234185
6 com.adobe.ACE 0x000000010594f5da 0x105917000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8f96b6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x00000001059502c9 0x105917000 + 234185
6 com.adobe.ACE 0x000000010594f5da 0x105917000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8f96b6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
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1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x00000001059502c9 0x105917000 + 234185
6 com.adobe.ACE 0x000000010594f5da 0x105917000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8f96b6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x00000001059502c9 0x105917000 + 234185
6 com.adobe.ACE 0x000000010594f5da 0x105917000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8f96b6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.ACE 0x00000001059502c9 0x105917000 + 234185
6 com.adobe.ACE 0x000000010594f5da 0x105917000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8f96b6c3 PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff85488a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff906a4dc0 nanosleep + 200
2 com.adobe.Encore 0x00000001004a0eae ScObjects::Thread::sleep(unsigned int) + 116
3 com.adobe.Encore 0x00000001004a0eed ScObjects::Thread::wait(unsigned int) + 39
4 com.adobe.Encore 0x000000010046f6af ScObjects::BridgeTalkThread::run() + 405
5 com.adobe.Encore 0x00000001004a1b23 ScObjects::Thread::go(void*) + 309
6 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x0000000133984c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000133732ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000133984cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000133984d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000133984e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x0000000133984c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000133732ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000133984cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000133984d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000133984e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x0000000133984c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000133732ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000133984cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000133984d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000133984e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.adobe.ape.engine 0x0000000133984c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000133732ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000133984cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000133984d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000133984e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine 0x0000000133984bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000013399cddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000133984cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000133984d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000133984e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c77 _pthread_cond_wait + 787
2 com.adobe.ape.engine 0x0000000133984bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000133b172c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x0000000133984cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000133984d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000133984e79 APXGetHostAPI + 2516713
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.ASLFoundation.framework 0x0000000108276410 ASL::(anonymous namespace)::TaskProc(void*) + 160
6 com.apple.CoreServices.CarbonCore 0x00007fff8f96b6c3 PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8548964a kevent + 10
1 com.adobe.dvatransport.framework 0x000000010b6d9f12 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue&) + 240
2 com.adobe.dvatransport.framework 0x000000010b6e40da boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lock&, boost::asio::detail::task_io_service::idle_thread_info*) + 512
3 com.adobe.dvatransport.framework 0x000000010b6e4467 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291
4 com.adobe.dvatransport.framework 0x000000010b6d0fbd SkyConnectionEnv::MainLoop() + 129
5 com.adobe.dvatransport.framework 0x000000010b6d103b SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.adobe.dvatransport.framework 0x000000010b6e404b boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lock&, boost::asio::detail::task_io_service::idle_thread_info*) + 369
3 com.adobe.dvatransport.framework 0x000000010b6e4467 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291
4 com.adobe.dvatransport.framework 0x000000010b6d1c2a boost::asio::detail::posix_thread::func::run() + 42
5 com.adobe.dvatransport.framework 0x000000010b6d4c33 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff85488716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8d3c2c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff8f99a800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8f99a9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8f96b145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x0000000104649994 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr > >&, int) + 200
6 com.adobe.dvacore.framework 0x0000000104646c93 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr const&, boost::shared_ptr const&) + 115
7 com.adobe.dvacore.framework 0x0000000104644383 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0 const&, dvacore::threads::ThreadPriority, boost::function const&, boost::function const&) + 163
8 com.adobe.boost_threads.framework 0x000000010457aace thread_proxy + 158
9 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff85484a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85483d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff904b4155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff904b3779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff904b30b5 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x0000000145810ad0 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 186
6 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff85484a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85483d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff904b4155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff904b3779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff904b30b5 CFRunLoopRunSpecific + 309
5 com.apple.AVCVideoServices 0x0000000145810ad0 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 186
6 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 34:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x00007fff85484a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85483d18 mach_msg + 64
2 com.apple.audio.CoreAudio 0x00007fff8539d918 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned int, unsigned int, mach_msg_header_t*, bool, unsigned int) + 98
3 com.apple.audio.CoreAudio 0x00007fff8539d8a6 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 42
4 com.apple.audio.CoreAudio 0x00007fff8539c02e HALC_ProxyIOContext::IOWorkLoop() + 950
5 com.apple.audio.CoreAudio 0x00007fff8539bbcd HALC_ProxyIOContext::IOThreadEntry(void*) + 97
6 com.apple.audio.CoreAudio 0x00007fff8539ba8d HALB_IOThread::Entry(void*) + 75
7 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff85488e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8d3c1f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8d3c4fb9 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib 0x00007fff85484a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85483d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff904b4155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff904b3779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff904b30b5 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff836ee16e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8d3c0899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8d3c072a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8d3c4fc9 thread_start + 13
Thread 41:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfd530 rcx: 0x00007fff5fbfd048 rdx: 0x0000000000000000
rdi: 0x0000000000000571 rsi: 0x000000000000000a rbp: 0x00007fff5fbfd090 rsp: 0x00007fff5fbfd048
r8: 0x0000000000000040 r9: 0x00007fff5fbfcf00 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x0000000000000000 r13: 0x0000000000000040 r14: 0x00007fff5fbfd4c8 r15: 0x000000000000000a
rip: 0x00007fff85488292 rfl: 0x0000000000000206 cr2: 0x0000000136f4d470
Logical CPU: 0
Error Code: 0x02000025
Trap Number: 133
Binary Images:
0x100000000 - 0x100b7ffe7 +com.adobe.Encore (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/MacOS/Adobe Encore
0x10120e000 - 0x1012c5fef +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 51 - 66.146729) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1012f8000 - 0x101358ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.146729) <88C23D1F-50F3-13DD-7C60-F9530B29513E> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x101362000 - 0x101410fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10144d000 - 0x10150afff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x101554000 - 0x1023fdff7 +com.sonic.AuthorScriptHDMV (8.0.3.2 - 1) <72F7A9A8-3A36-032F-CEEC-3898D701D125> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AuthorScriptHDMV.framework/Versions/A/AuthorScriptHDMV
0x10392d000 - 0x103f54fff +com.sonic.AdvStorage (5.0.14) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdvStorage.framework/Versions/A/AdvStorage
0x1042f3000 - 0x1042f7ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1042fd000 - 0x10436bfef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1043bf000 - 0x1044b0fff +com.adobe.AdbeScriptUIFlex (ScriptUIFlex 6.2.29 - 6.2.29.18602) <2BD3388F-976E-0B1C-55DB-B97A5AF95724> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeScriptUIFlex
0x104534000 - 0x10454eff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x104557000 - 0x10455efff +com.adobe.boost_date_time.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x104579000 - 0x104588fff +com.adobe.boost_threads.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1045a9000 - 0x104779fff +com.adobe.dvacore.framework (6.0.1 - 6.0.1.0) <385662F0-64EB-FFF6-00F6-C3A2404A83AA> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x104985000 - 0x104991fff +com.adobe.boost_signals.framework (6.0.1 - 6.0.1.0) <845268CC-80E3-A639-49F4-49C73CC8C4A2> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x1049a9000 - 0x1049acfff +com.adobe.boost_system.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x1049b2000 - 0x104e1bfe7 +com.adobe.dvaui.framework (6.0.1 - 6.0.1.0) <35750D3E-AB6D-8464-B90B-1BDE667F2E6F> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x105389000 - 0x105441ff7 +com.adobe.dvaworkspace.framework (6.0.1 - 6.0.1.0) <1360F54F-EA7C-882A-59D3-7C5C0F3558BB> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x10554e000 - 0x105621ff7 +com.adobe.exo.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x105784000 - 0x1057aeff7 +com.adobe.dvamediatypes.framework (6.0.1 - 6.0.1.0) <53A339F6-9370-3232-E3E8-2C33310C90DB> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/dvamediatypes.framework/Versions/A/dvamediatypes
0x1057e1000 - 0x1057e1ff7 +com.adobe.XpThreads.framework (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/XpThreads.framework/Versions/A/XpThreads
0x1057e5000 - 0x1058bcff7 +com.adobe.encore.XpGraphics (6.0.1 - 6.0.1) <89327517-F7C5-366D-9C8C-05398EA51B56> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/XpGraphics.framework/Versions/A/XpGraphics
0x105917000 - 0x105a90fff +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) <7F28B188-1D1B-20C9-BBB9-B74FCC12ECAD> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105aa3000 - 0x105e20fff +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) <19B59987-1020-E125-DC86-EA48FC81A890> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x105e8c000 - 0x105eaafff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) <6C6431BE-06BA-55A7-87FA-46EFB6ED0FAF> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105eb1000 - 0x106212fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) <8BFF14FB-AA14-1CBF-C2A3-715363B5A841> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10625f000 - 0x1066a5ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x106721000 - 0x106769ff7 +com.adobe.UnicodeConversion.framework (6.0.1 - 6.0.1) <2ED2C1AE-7573-614B-67F9-78D7FCA0A887> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/UnicodeConversion.framework/Versions/A/UnicodeConversion
0x106771000 - 0x106789fff +com.adobe.Alcid.framework (1.0 - 1.0) <48383769-ABC5-29AA-5A99-9370C6A43BD9> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106790000 - 0x1067a4fff +com.adobe.StringManager.framework (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/StringManager.framework/Versions/A/StringManager
0x1067b6000 - 0x1067d8fff +com.adobe.UISupport.framework (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/UISupport.framework/Versions/A/UISupport
0x106803000 - 0x1068c4ff7 +com.adobe.UIToolkit.framework (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/UIToolkit.framework/Versions/A/UIToolkit
0x1069cf000 - 0x106b1cff7 +WRServices (0) <58A30CB8-5C47-93D1-BC68-1204A0C2674F> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/wrservices.framework/versions/a/WRServices
0x106b90000 - 0x106bbcfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x106bdf000 - 0x106c07ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <9BDD08A8-2DD8-A570-7A7B-EDAA7097D61B> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x106c0e000 - 0x106cd3fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x106d20000 - 0x107e1efff +com.adobe.psl (AdobePSL 13.0.0.19494 - 13.0.0.19494) <2EC30542-8CE4-DAE8-D4E5-73ED0E25209D> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x107fde000 - 0x10808cff7 com.apple.carbonframeworktemplate (6.0.1 - 6.0.1) <6AE89445-1789-4205-856C-61AAC32C21F4> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/PhotoshopIsolation.framework/Versions/A/PhotoshopIsolation
0x1080e6000 - 0x1081a5ff7 +com.adobe.encore.TextSupport (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/TextSupport.framework/Versions/A/TextSupport
0x108245000 - 0x108246ff7 +com.adobe.PRM.framework (6.0.1 - 6.0.1.0) <8A48E4CC-261B-E935-3899-44602A9478D6> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/PRM.framework/Versions/A/PRM
0x10824c000 - 0x1082aeff7 +com.adobe.ASLFoundation.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ASLFoundation.framework/Versions/A/ASLFoundation
0x1083a4000 - 0x1083c1fff +com.adobe.ASLMessaging.framework (6.0.1 - 6.0.1.0) <140DB0F9-20BC-20AF-7337-710CCD913995> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ASLMessaging.framework/Versions/A/ASLMessaging
0x1083ef000 - 0x1083f0fff +com.adobe.Memory.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/Memory.framework/Versions/A/Memory
0x1083f7000 - 0x108406fff +com.adobe.ASLUnitTesting.framework (6.0.1 - 6.0.1.0) <3F525224-ED74-772B-5A47-76DADEC27D32> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ASLUnitTesting.framework/Versions/A/ASLUnitTesting
0x108421000 - 0x1084cdff7 +com.adobe.AudioRenderer.framework (6.0.1 - 6.0.1.0) <7413AF57-4D60-244D-C30D-3BF30D16ADD1> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AudioRenderer.framework/Versions/A/AudioRenderer
0x10858b000 - 0x1093c1fff +com.adobe.Backend.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/Backend.framework/Versions/A/Backend
0x109e3f000 - 0x109f82ff7 +com.adobe.ImageRenderer.framework (6.0.1 - 6.0.1.0) <2D25030B-41F9-A28B-A96B-44E91B036354> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ImageRenderer.framework/Versions/A/ImageRenderer
0x10a098000 - 0x10a0fefe7 +com.adobe.MediaFoundation.framework (6.0.1 - 6.0.1.0) <8A51274F-42BA-8D02-0B8A-8493ED63174F> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/MediaFoundation.framework/Versions/A/MediaFoundation
0x10a185000 - 0x10a1cbfff +com.adobe.AudioFilters.framework (6.0.1 - 6.0.1.0) <605FAAEF-CE61-1B47-6A4C-877D5375202D> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AudioFilters.framework/Versions/A/AudioFilters
0x10a228000 - 0x10a37dff7 +com.adobe.VideoRenderer.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/VideoRenderer.framework/Versions/A/VideoRenderer
0x10a493000 - 0x10a585fef +com.adobe.ExporterHost.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ExporterHost.framework/Versions/A/ExporterHost
0x10a674000 - 0x10a6f8ff7 +com.adobe.PlayerHost.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/PlayerHost.framework/Versions/A/PlayerHost
0x10a78c000 - 0x10a7cfff7 +com.adobe.AudioSupport.framework (6.0.1 - 6.0.1.0) <5606C5A0-C657-BC41-558C-A3D57EF55A1B> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/AudioSupport.framework/Versions/A/AudioSupport
0x10a818000 - 0x10a9a9ff7 +com.adobe.ImporterHost.framework (6.0.1 - 6.0.1.0) <34DFEA74-D2C9-661E-CEE2-BC24D73AB99D> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ImporterHost.framework/Versions/A/ImporterHost
0x10ab26000 - 0x10ab6fff7 +com.adobe.MLFoundation.framework (6.0.1 - 6.0.1.0) <3171FD8B-CE77-C85A-529A-DE9259879A0F> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/MLFoundation.framework/Versions/A/MLFoundation
0x10abde000 - 0x10ac52ff7 +com.adobe.RecorderHost.framework (6.0.1 - 6.0.1.0) <5A04E2EA-271F-ED8D-64E7-86DDB56E425A> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/RecorderHost.framework/Versions/A/RecorderHost
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0x10ad56000 - 0x10ad6efff +com.adobe.ProjectSupport.framework (6.0.1 - 6.0.1.0) <30BE53CD-F51D-B328-DD53-9A6AB5DC1207> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/ProjectSupport.framework/Versions/A/ProjectSupport
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0x10b02a000 - 0x10b02dfff +com.adobe.MediaUtils.framework (6.0.1 - 6.0.1.0) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/MediaUtils.framework/Versions/A/MediaUtils
0x10b034000 - 0x10b088ff7 +com.adobe.VideoFrame.framework (6.0.1 - 6.0.1.0) <595F60A7-8D40-79F2-A5C8-F0BD59EF6C58> /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/VideoFrame.framework/Versions/A/VideoFrame
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0x10b4ed000 - 0x10b5acff7 +com.adobe.MediaLayerFacade (6.0.1 - 6.0.1) /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Frameworks/MediaLayerFacade.framework/Versions/A/MediaLayerFacade
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Illustrator CS3 crashes when file opened
However I try to open any illustrator file the app crashes. Has been running smoothly for ages. Have run through suggested things like removing prefs - and have reinstalled from disk but still the same problem... HELP
(Running the latest OSX)I have the same problem,
Nini Tjäder, "Illustrator crashes when opening an .ai document" #1, 26 Nov 2008 2:18 pm
as do several other people in the office where I work. The supposed solution of trashing the Preferences folder does no good at all. There is something seriously wrong with AI CS3 on Mac and Adobe doesn't seem to know or care. Why is that? -
IPhoto crashes when creating a new slide show
iPhoto immediately crashes, when I try to create a new slide show.
I have already tried to create a completely new library, but happens just the same: I want to create a new slide show (with only some pictures), and then the program crashes and I must kill it via "force quit".
I also de-installed iPhoto and then installed it again. No change at all. The program chrashes when I try to create a new slide show.
Any idea what could help?It looks like there's something in your account that's the culprit. It could be a preference file other than iPhoto's. Here's how to test that:
Trouble Shooting Preferences
NOTE: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
1 - close all applications.
2 - open your Home/Library folder and Option-drag (copy) the Preferences folder to the Desktop.
3 - select the contents of your Home/Library/Preferences folder and drag them into the Trash bin in the Dock. You will be asked to provide your Admin password.
4 - reboot.
5 - run the application again and determine if the problems is fixed
6 - If the problem is fixed:
A - open the working Home/Library/Preferences folder.
B - Open the Preferences folder on the Desktop, select all of the contents and drag them into the working Home/Library/Preferences folder.
C - When the Copy window pops up check the "Apply to All" check box and then click on the Don't Replace or Skip button.
D - reboot.
7 - If the problem is NOT fixed, drag the contents of the Preference folder on the Desktop into the Home/Library/Preference folder and replace the entire contents that were created by clicking on Replace.
8 - reboot. -
Indesign CS4 Premium freezing when you open new document
I have a serious issue with my CS4 Premium. Indesign freezes/crashes when ever i start the program and open a new document. I have deleted the prefrences folder, uninstalled and installed more than once, and tried all the troubleshooting steps on the Adobe website. I have also deleted the SING folder in fonts, deleted caches, and tried a trial version of indesign on my Mac but it has the same problem. This does not happen with other CS4 apps and I dont know what else to do but . I downloaded the update but it is not fixing it.
2.4 GHz Intel Core 2 Duo
2GB 667 MHz DDR2 SDRAM
Mac OS X Version 10.5.6I just got off the phone with Adobe support. The problem seems to be with a file in the SING folder (Library > Application Support > Adobe > SING). When this folder was moved to the Desktop and InDesign restarted, the program operated properly.
Then some additional investigation was done. After InDesign was shut down, the SING folder was moved back into the Adobe folder and opened. Inside the SING folder were a pair of nested folders: Mark II > Datastore. The file SINGmeta.dat inside the Datastore folder was trashed and the program restarted. Again it and worked properly. (Although, for some reason, a Sample Button library window was opened?! I've never used it.)
One piece of background: the only difference between my earlier use of InDesign and my current use was that earlier I was working on a Mac G5. I transferred the files to a new Quad-Core Intel Xeon machine and couldn't open it there.
Having spent several hours troubleshooting this, I hope this helps someone.
Don O'Shea -
I have a 2010 work flow that is associated with a sharepoint 2013 list that creates a new list document using a custom Microsoft Word 2013 template with a rich text multiline field quick part. The workflow creates the document and populates
the the quickpart, however, the text in the document is showing html codes
<div class="ExternalClass2116495984EB429D95B02CC15F85FD4C"><h1>ABC123</h1><h2>Test: 1234</h2></div>
and not as
ABC123
Test: 1234
Is there a no code solution for this?Hi,
I have done a test and I can reproduced your issue.
I referred to the blog about Automatically create Word documents which include list fields:
http://blogs.technet.com/b/brenclarke/archive/2009/04/15/automatically-create-word-documents-which-include-list-fields.aspx
When I create a multiple line of text column in a list, I just choose Plain text, Then I solved the issue:
Besides, here is a similar post, you can take a look at:
https://social.technet.microsoft.com/Forums/sharepoint/en-US/a7ab3a61-6643-4a47-a464-fe46b5db1558/rich-text-field-showing-html-code
Best Regards,
Lisa Chen
Lisa Chen
TechNet Community Support -
Captivate 5 crashes when creating a new project
Hello,
I have captivate 5 installed on my laptop (2.53GHZ, Vista, 2 GB ram). When I try to create a new project from powerpoint, the software crashes with the following error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AdobeCaptivate.exe
Application Version: 5.0.1.624
Application Timestamp: 4cf63e94
Fault Module Name: StackHash_1ba3
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6002.2.2.0.256.4
Locale ID: 1033
Additional Information 1: 1ba3
Additional Information 2: f7d779f0abd20bde241002afae86bdb1
Additional Information 3: 448e
Additional Information 4: f8a71357450c809d3a7a9a55fee83428
Any idea how to correct this error?
Thanks,
cestep611Hello,
Performed a reinstall of the software and that has apparently solved the issue. Imported a ppt file with no problems.
Thanks,
Carl E. Stephenson, MBA, Ms ED
Instructional Designer/Technical Instructor
[email protected]
240.205.4229
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