Illustrator CS4 crashes after start-up.... PLEASE HELP!!
Every time I open Illustrator CS4, it seems as if it is going to open normally.... the program interface starts to build.... and then the little start up box starts to load... and then POOF!!! it closes itself in a split second out of NOWHERE. why is this happening and can anyone help me??? please!! I love illustrator CS4 and have gotten quite used to features such as live trace and as I can't find any other type of program that has a feature like that for instantly and elegantly turning bitmaps into vectors, I am currently stuck in the middle of all my projects!!!! please help me....
so how do i disable/ delete the fonts that may be causing the problem? i don't know how to do that, even tho i've tried numerous times to the best of my knowledge ever since you told me it could be the cause. also, i haven't installed any fonts, so could that still be the problem?
Probably not.
what do you mean by a "scratch disk"?
In the Illustrator Preferences there is a setting for a scratch disk I d not know how you access the preferences on a PC someone else will have to help you with this what is a hard disk space allocated as a kind of virtual memory
for the tasks you are doing in Illustrator it is good to have a dedicated partition with enough free clear continuous space to absorb the amount of work that is being asked of Illustrator.
One of the reasons for this is that Illustrator has unlimited undos available to it so all the work done by Illustrator in a given session has to written somewhere in a sort of cache file this can take a lot of space and if it is not continuous
it has to piece all this together and that sometimes causes problems. It would probably be a good feature to free up this cache or virtual memory other than quitting and relaunching. So that is what this is all about the scratch disk.
and how do i trash my preferences?
Trash the prefs: +C:\Users\[your name]\AppData\Roaming\Adobe\Illustrator+ on Win Vista.
i'm running windows xp and i've tried to find out how to do all this but all the instructions i find are for mac
In your case I believe it is in the C:/Documents and Settings but you have to look a little further down the hierarchy.
please help and thanks for everything....
Perhaps Mylenium or some one else can direct you to where you have to go on XP.
Also it just occurred to me…did you activate the application? If you did not it will always crash on startup.
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My CS4 photoshop recently started crashing after start up for no apparent reason. I called Adobe, they recommended that I uninstall and re-install photoshop. I did this but the same problem exists. This is the message I receive after crashing
Process: Adobe Photoshop CS4 [33987]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2011-02-08 17:16:38.409 -0700
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 194487 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 51 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: D0FA9063-C736-4FB4-9187-8C915BF8D7A9
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libFileMgmt.dylib 0x24c2158c SubtractUses + 3887
1 libFileMgmt.dylib 0x24c21779 SubtractUses + 4380
2 libFileMgmt.dylib 0x24c181fa 0x24c14000 + 16890
3 libFileMgmt.dylib 0x24c1f6e4 CheckLicense + 172
4 ...esoftware.activationtoolbox 0x24c05ac3 ActivationToolbox::CheckLicense() + 139
5 ...esoftware.activationtoolbox 0x24c05c05 ActivationToolbox::ActivateProductWithDemo() + 109
6 ...kubotaimagetools.dashboard2 0x28c651eb CheckActivation() + 53
7 ...kubotaimagetools.dashboard2 0x28c47caf HandleFirstIdle(unsigned long, _ADsc*, long, void*) + 127
8 com.adobe.Photoshop 0x002313f8 0x1000 + 2294776
9 com.adobe.Photoshop 0x0006bdcd 0x1000 + 437709
10 com.adobe.Photoshop 0x00069ce6 0x1000 + 429286
11 com.adobe.Photoshop 0x00064145 0x1000 + 405829
12 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
13 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
14 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
15 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
16 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
17 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x974a2982 kevent + 10
1 libSystem.B.dylib 0x974a309c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x974a2559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x974a22fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x974a1d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x974a1bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x974a1a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x974a1fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x974a1bc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9747c142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x974a9cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x974f246f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09cf6552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09cf1995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09cf65b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x974a985d _pthread_start + 345
7 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9747c14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x95d2ec42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2569ceff 0x2566d000 + 196351
3 ...ple.CoreServices.CarbonCore 0x95cfc85a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x974a985d _pthread_start + 345
5 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x974aa0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x974a9d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974ab9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95d3151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95d1cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95d18873 MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x95cfc85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x974a985d _pthread_start + 345
10 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9747c20e mach_wait_until + 10
1 libSystem.B.dylib 0x97503819 nanosleep + 345
2 com.adobe.PSAutomate 0x29634755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x296347b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x29625502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x29634a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x974a985d _pthread_start + 345
7 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x974a1a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x974a1fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x974a1bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x24c213ef ecx: 0x00000000 edx: 0x00000000
edi: 0x294db390 esi: 0x29459130 ebp: 0xbffff0d8 esp: 0xbffff0a0
ss: 0x0000001f efl: 0x00010206 eip: 0x24c2158c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000010
Binary Images:
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0x3bd7000 - 0x3c50fff +image_flow ??? (???) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
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0x9777e000 - 0x9777eff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x97ac1000 - 0x97b59fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97b5a000 - 0x97bdafeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x97bdb000 - 0x984bbff7 com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x986c8000 - 0x986d8ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x98732000 - 0x9880dfeb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9880e000 - 0x988dffe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <8FDB4C40-D453-DA53-2A66-9A53998AB23C> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x988e0000 - 0x98a5bfe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98a5c000 - 0x98aa0ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98aa1000 - 0x98c7cff3 libType1Scaler.dylib ??? (???) <A7AB841A-3F40-E0B8-ADDD-44014C7287C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x98dab000 - 0x9901efe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9901f000 - 0x9902aff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99a3f000 - 0x99a40ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDP725032GLA380, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa420000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000Hi,
From Kubota's website FAQ:
Photoshop CS3 or CS4 is crashing when I updated to Mac OS X 10.6.5. What should I do?
It is likely that you are using an outdated version of the DASHBOARD. Please download and install the most current version.
Please note, DASHBOARD V2 is not compatible with Mac OS X 10.6.5.)
It looks like they offering a free upgrade to version 3.0, if you have version 1 or 2. You need to contact them via email or phone.
regards,
steve -
Illustrator CS4 Crashes At Start Up
I start Illustrator CS4 and it doesn't want to open past updating font menu. I can get the program to work when I delete the AI preferences, and the font caches, and restarting, but it only is a temporary fix because it will happen again even in the same day. Any suggestions, I haven't installed any new fonts or anything.
It often freezes up too and won't let me use my task manager. I use windows xp.Having the same issue. Suddenly CS4 Illustrator was crashing after splash screen after working fine for many months.
I installed the trial for CS5 after no solution was found and now neither will stay open past the splash screen. -
Illustrator CS4 Crash on start up
Please help,
Just installed a Creative suite 4 Design premium on Mac 2,4 GHz Intel Core 2 Duo (2GB RAM...) OS X 10.5
can anybody explain what is the difference between Try-out and this original software which I bought last month?
The Try-out works absolutely fine but from the suit Illustrator Crashes immediatly after start.
so we uninstall - reinstall nothing works, so we reinstall the whole system (Erase and install) update everything, reinstall the whole creative suite update too, and the Illustrator still not work.
So I uninstall it, download the Try-out again installed it and "WORKS" so we need only a serial number for it !
How can we get it?
Thanks for response.
Peterok, then if I reinstall the system (Erase and install option) it doesn't erase everything?
so 1. We Try the Try-out version - works
2. we decide to buy it
3. Reinstall the system (clear everything)
4. Install the CS4 suite
5. Everything ok, Illustrator crash
6. uninstall Illustrator
7. Install the Try-out - and WORKS (for 30 days as try-out so we need it serialize)
what is the next step?
thanks
ps: we didn't activate the trial version -
CATASTROPHE: Every app (except core ones) crash on start. Please help!
Hi,
I just came home after spending a month out of the country with no computer but my iPhone 4. Now that I want to check some of the information I put in, I see that every app crashes on start. I already turned it off and on several times and it didn't help. Also did soft resets (sleep/wake + home) several times and didn't help either.
Nothing was installed, nothing was done, nothing was changed. It wasn't updated either. I just turned it off for the night and then turned it off the next morning.
I'm shaking because I have one month of data in it I can't access in any way!
Please, does anyone have a magic fix for this?
Thanks in advance!I was trying just about anything and was going out of my mind when I noticed that installing a new app somehow fixed the issue. I think any app would do.
Phew! I'm going to sync RIGHT NOW! -
Illustrator CS4 crashes when starting
Hi All! I need help with my Illustrator CS4. I recently installed it on my Macbook Pro running Yosemite and every time I try starting the software I get a message telling me that something is wrong with two of the plugins "PhotoshopExport.aip & PhotoshopImport.aip". Then it freezes and I have to reboot my computer to cancel the message. Photoshop and InDesign runs perfect! What is there to do?
Thanks in advance!Iversen,
What happens if you startup Photoshop, then startup Illy? -
ITunes unexpectedly quits after start up--Please Help!
My iTunes has been quitting after start up 75% of the time. I was wondering if there is any one who knows what I can do about this. Some extra info: I am running iTunes version 7.1.1 and have all of my music on an external 80GB hard drive. I desperately want to clear up this issue and any help would be much appreciated.
Try to repair Disc Permissions and Verify Disk on MB and external HD.
-
Photoshop CS4 crashes after starting up
Hi all,
Before I buy Photoshop CS4 Extended, I wanted to install the trial first.
The install was succesfully finished, so i started PS.
When i choose for making a new file, i see the screen where you can select the size of the picture.
When i click OK, Windows says: Photoshop CS4 has stopped working.
Now I only can close the program or debug. Debugging doesn't help.
Running in XP mode of disable visual themes doesn't help also..
I'm running dual boot (Vista Ultimate and Windows 7 Ultimate), and on windows 7 it all works great.
Does anyone have a solution for this weird problem?
My computer specs are:
Windows Vista Ultimate SP1 32-bit (fully updated)
Asus P5Q3 Motherboard with 4GB DDR3 RAM
Asus ATI HD 4870 1G Dark Knight graphics card (with the latest driver update - may 15 2009)
Intel Core 2 Quad Q9550 (2,8 Ghz)
Other adobe programs just runs fine, but PS keeps crashing..
Im sorry for my bad English..
I hope someone can help me with this, i really like to purchase PS and work with it..
Regards,
Tim
edit:
by the way, photoshop cs2 and cs3 worked fine..Hi,
Thanks for the fast relpies. I like to hear my English is OK. I've got to make my English school exams next week!
I checked the permissions of the Photoshop folders in my user directory (if you mean the 'read only' and 'hide' things..?)
All directories were 'read only', but when I uncheck this, it comes back after I click on the properties of the directory again.
Anyway, my account has administrator rights and my UAC is off. (the 'do you really want to' blahblah.. and the virtual directories)
So I don't think the problem is based on permissions.. It also isn't my virusscanner, because when I turn it off (I have Kaspersky Internet Security 2009) the problem still isn't solved.
Maybe useful: I didn't add any plug-ins for PS. I only installed it.
Yes, it will also crash if i input a arbitrary resolution.
Even if i want to load a picture.. jpg or psd, it keeps crashing.
When I select a picture and click OK, it will load.. but before i can even move my mouse.. it crashes.
So, when I see the 'crash screen' of Windows Vista, i can see the picture at the back.
I also checked the event viewer, and there i can see the application error i also got in PS.
I can't find anything about the licensing service. What is the name of this service? Then I can check if it's on in the task manager.
I updated PS as well. But still, no results. I attached the error message and translated someting in English. (my Windows is Dutch).
I really hope you can help me with this!
Regards,
Tim
Edit: I think I forgot the most important!! When I start PS, there comes a warning, before the 30 day trial screen.
It says I've got to download the newest drivers for my graphics card.. but I allready did that. It also says it will turn off the GPU settings in PS.
When I turn this back on, PS gives an error after the loading screen. So then i can't see the interface then. When I restart it, PS automaticly turned off the GPU settings, and it is back to the old problem. I also attached another picture in this post, and tried to translate it. But when you see this screen, maybe you will recognize it. -
Old Motion crashes on start up -- please help
After not using Motion 1.01 for a while, I need it for a project and it won't start up. I am running OS 10.3.9 on a G4.
I have tried:
1) Trashing prefs
2) Update prebinding (as per http://docs.info.apple.com/article.html?artnum=93984)
Any help would be much, much appreciated.
Thanks in advance!
Crash log:
Date/Time: 2006-09-06 15:29:44 -0700
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Motion
Path: /Applications/Motion.app/Contents/MacOS/Motion
Version: 1.0.1 (1.0.1)
PID: 476
Thread: Unknown
Link (dyld) error:
dyld: /Applications/Motion.app/Contents/MacOS/Motion NSLookupSymbolInImage() dynamic library: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics does not define symbol: _CGSSetWindowShadowGroup
Dual 1 GHz PowerPC G4 Mac OS X (10.3.9)OK. Problem identified and solution posted here for future generations.
Problem was that I had some bad or missing frameworks.
I went into /Library/Receipts and deleted relevant receipt files, including:
- Motion.pkg
- MotionUpdate1.0.1.pkg
- PluginManager.pkg
- ProAppsRuntime.pkg
- ProAppsUpdate2005-01.pkg
- ProRuntime.pkg
Then I re-installed. Problem solved.
Thanks
Dual 1 GHz PowerPC G4 Mac OS X (10.3.9) -
Illustrator CC crashes after starting up
I have seen this questioned more times than I can count and I've tried more fixes than that. I haven't seen one solution for this on all the forums.
Anyway, my Adobe Illustrator CC closes/crashes right after opening up. I get the dialogue box that says what's new and it will doesn't crash until after I hit okay, then in a few seconds it crashes.
I have Windows 8.1, all the fonts that are needed, I've tried deleting my preferences and re-installing many times.
I contacted Adobe and they told me it may be a registry error and that they would fix it for over $200 so I haven't done that because it's absurd and I don't think it's a registry error. I have Photoshop CC and it runs perfectly.
I would really like the opinion of anyone willing to help this is really frustrating.
Thanks in advancedI finally fixed it!!!!
For anyone else having this problem this is how I fixed it
C:\Program Files (x86)\Common Files\Adobe\SLCache
C:\ProgramData\Adobe\SLStore
Find these two folders and move SLStore and SLCache folders to another place. Illustrator auto-generates them and then it worked!!!!
* C:\ProgramData is hidden, you should see and operate hidden files. -
Adobe Illustrator CC crashes after starting.
I installed all of the adobe CC apps and all of them work fine except Illustrator. Every time I open it I get that Adobe Illustrator has stopped working. If I click on more info I get this:
Problem Event Name:
APPCRASH
Application Name:
Illustrator.exe
Application Version:
17.0.0.256
Application Timestamp:
51a87a49
Fault Module Name:
Illustrator.exe
Fault Module Version:
17.0.0.256
Fault Module Timestamp:
51a87a49
Exception Code:
c0000005
Exception Offset:
00000000009e13d1
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
1033
Additional Information 1:
011a
Additional Information 2:
011a440ee6852bb0901c1a4e3564f8ee
Additional Information 3:
3919
Additional Information 4:
3919f6cb69012a301f132517587d5505
I am running Windows 7 Professional SP1 with a 2.7GHZ six core processor, 16 gigs ram, and a Geforce 560 graphics card.UPDATE: I have upgraded to Windows 8.1 and still having issues. Indesign stopped working as well, but was able to fix that with removing the read only property. No luck with Illustrator. I tried completely removing and reinstall and still not working. Also tried the disable graphic card trick, but no luck either.
-
I am facing problem with adobe illustrator cc in windows 8,it closes automatically after few secons,please help
[ link removed by moderator ]Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
My iPad2 display is turning red, and reverting to normal after several re-starts. Please help!
Best thing to do is leave it turned off and take it to your local apple store and ask advice there
-
Illustrator CS4 crashes all the time - MAC OSX SL 10.6.2 - update
Yesterday i re-installed all CS4 software (as suggested by Adolfo Rozenfeld) and rebooted my MAC. AE and Illustrator still crash at start-up.
Today, i installed Siverfast HDR (a Photoshop plug-in). By mistake i started After Effects in my old account. Coudn't believe my own eyes : it was working ! Tried Illustrator : working too! Note that the photoshop plug-in is a free demo plug-in. As desperate people do desperate things, if you are experiencing AE crashes at startup, you might try this too... who knows?Appreciate the feedback, nice to hear of something going right.
Tony
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