Illustrator CS6 crashes when GOM Player is on

Whenever I have an open video file with GOM Player (my vide file player) Illustrator will casually crash upon opening, Illustartor would load completely and then just crash. The same thing would happen if Illustrator is open and I want to open a vide file - then GOM Player would crash, after trying to open the same video file, while Illustrator is open, GOM Player would play a black screen. Similarly, if GOM Player is open and I try to open Illustrator a few times at about the second or third try Illustrator will finally load.
I need them both open and working at the same time.
Any ideas?

It sounds like a conflict or a corruption or both, I saw you other post you might even have a corrupt font or corrupt cache file knowing the specific file might take some doing and but more than likely you have a conflci with this GOM. Try a different player.

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    The end users spends 7 hours of their 8 hours in Illustrator. As part of the job, they have to have over 40 different files open at the same time because they are working on several jobs at the same time as well as working forward. So the answer is not "they have to close some files". This, unfortunately, is not an option.
    We recently upgraded them to CS6. They said that version CS5 was fine and didn't crash like this. But Illustrator CS6 crashes on them, closes itself, and obviously they lose all unsaved changes (saving the changes isn't a choice either, because the files are shared and have to stay original).
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    This happens on all 3 computers for all 3 users, so I don't believe it to be end-user related.
    Does anyone out there know of a way to get Illustrator to stop crashing?
    Is there a specific limit on the number of files that can be open?
    Thanks,
    Spencer

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    Laura C

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    Process:         Adobe Illustrator [305]
    Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         723 (16.0.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [165]
    User ID:         501
    Date/Time:       2013-06-10 12:56:51.146 -0700
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Interval Since Last Report:          304073 sec
    Crashes Since Last Report:           22
    Per-App Interval Since Last Report:  297419 sec
    Per-App Crashes Since Last Report:   22
    Anonymous UUID:                      95AF49FF-7552-C96D-C5B5-852CC25D71E9
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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    1   com.adobe.illustrator                   0x00000001005dc1b6 0x100000000 + 6144438
    2   com.adobe.illustrator                   0x00000001003fbb04 0x100000000 + 4176644
    3   com.adobe.illustrator                   0x000000010046ca68 0x100000000 + 4639336
    4   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb792e0 PluginMain + 566256
    5   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb7c704 PluginMain + 579604
    6   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb7ce3e PluginMain + 581454
    7   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb42b6a PluginMain + 343162
    8   com.adobe.illustrator                   0x000000010040e89d 0x100000000 + 4253853
    9   com.adobe.illustrator                   0x000000010047af78 0x100000000 + 4697976
    10  com.adobe.illustrator                   0x000000010047d66e 0x100000000 + 4707950
    11  com.adobe.illustrator                   0x000000010048f9d3 0x100000000 + 4782547
    12  com.adobe.illustrator                   0x00000001007683b9 0x100000000 + 7766969
    13  com.adobe.illustrator                   0x0000000100767b4e 0x100000000 + 7764814
    14  com.adobe.illustrator                   0x00000001007685d3 0x100000000 + 7767507
    15  com.adobe.illustrator                   0x00000001006dab70 0x100000000 + 7187312
    16  com.adobe.illustrator                   0x00000001006db324 0x100000000 + 7189284
    17  com.adobe.illustrator                   0x00000001006daeff 0x100000000 + 7188223
    18  com.adobe.illustrator                   0x000000010076a040 0x100000000 + 7774272
    19  com.adobe.exo.framework                 0x0000000108e65f1d exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 13
    20  com.adobe.exo.framework                 0x0000000108e6f29a boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, exo::app::AppBase, dvaui::ui::OS_Event const&>, boost::_bi::list2<boost::_bi::value<exo::app::OS_AppBase*>, boost::_bi::value<dvaui::ui::OS_Event> > >, bool>::invoke(boost::detail::function::function_buffer&) + 42
    21  com.adobe.dvaai.framework               0x0000000107d2e9ab int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 123
    22  com.adobe.illustrator                   0x000000010076bb5b 0x100000000 + 7781211
    23  com.adobe.dvaai.framework               0x0000000107d2df3a bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 250
    24  com.adobe.dvaai.framework               0x0000000107d2eada bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 90
    25  com.adobe.exo.framework                 0x0000000108e6d036 -[ExoMacApplication sendEvent:] + 742
    26  com.apple.AppKit                        0x00007fff8b64921a -[NSApplication run] + 636
    27  com.adobe.exo.framework                 0x0000000108e6b747 exo::app::OS_AppBase::RunEventLoop() + 55
    28  com.adobe.illustrator                   0x0000000100769a58 0x100000000 + 7772760
    29  com.adobe.illustrator                   0x0000000100708de1 0x100000000 + 7376353
    30  com.adobe.illustrator                   0x00000001006f8bb4 0x100000000 + 7310260
    31  com.adobe.illustrator                   0x0000000100163358 0x100000000 + 1454936
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff90f01d16 kevent + 10
    1   libdispatch.dylib                       0x00007fff8edb9dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00007fff8edb99ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff91e1c210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff91d7ea98 MPWaitOnQueue + 252
    5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore          0x00007fff91df37e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff91e1c210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff91d7ea98 MPWaitOnQueue + 252
    5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore          0x00007fff91df37e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff91e1c210 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff91d7ea98 MPWaitOnQueue + 252
    5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
    6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
    7   com.apple.CoreServices.CarbonCore          0x00007fff91df37e0 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.adobe.AGM                           0x0000000102ee1d5b AGMInitialize + 3255471
    3   com.adobe.AGM                           0x0000000102ee2b5c AGMInitialize + 3259056
    4   com.adobe.AGM                           0x0000000102ee9deb AGMInitialize + 3288383
    5   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib                  0x00007fff90eff686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff90efec42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8f1d2233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8f1d7916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8f1d70e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO                   0x00007fff8e6636e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO                   0x00007fff8e65b2ce CAPThread::Entry(CAPThread*) + 156
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x0000000118d0fddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x0000000118e8a2c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff90f01386 __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff95c7b800 nanosleep + 163
    2   libsystem_c.dylib                       0x00007fff95c7b717 usleep + 54
    3   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccf92c2 PluginMain + 364594
    4   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    5   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
    Thread 15:
    0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
    Thread 16:
    0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
    Thread 17:
    0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
    1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
    Thread 18:
    0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
    Thread 19:
    0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
    Thread 20:
    0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
    Thread 21:
    0   libsystem_kernel.dylib                  0x00007fff90f01386 __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff95c7b800 nanosleep + 163
    2   com.adobe.illustrator.plugins.ScriptingSupport          0x000000011106f8cb PluginMain + 1570107
    3   com.adobe.illustrator.plugins.ScriptingSupport          0x00000001110575b9 PluginMain + 1471017
    4   com.adobe.illustrator.plugins.ScriptingSupport          0x000000011106fc16 PluginMain + 1570950
    5   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 22:
    0   libsystem_kernel.dylib                  0x00007fff90f012aa __recvfrom + 10
    1   ServiceManager-Launcher.dylib           0x00000001218d75ec Invoke + 45721
    2   ServiceManager-Launcher.dylib           0x00000001218d6813 Invoke + 42176
    3   ServiceManager-Launcher.dylib           0x00000001218d5be0 Invoke + 39053
    4   ServiceManager-Launcher.dylib           0x00000001218d5c66 Invoke + 39187
    5   ServiceManager-Launcher.dylib           0x00000001218d130f Invoke + 20412
    6   ServiceManager-Launcher.dylib           0x00000001218d1616 Invoke + 21187
    7   ServiceManager-Launcher.dylib           0x00000001218d1cd7 Invoke + 22916
    8   ServiceManager-Launcher.dylib           0x00000001218d1f41 Invoke + 23534
    9   ServiceManager-Launcher.dylib           0x00000001218d461d Invoke + 33482
    10  ServiceManager-Launcher.dylib           0x00000001218d4775 Invoke + 33826
    11  ServiceManager-Launcher.dylib           0x00000001218d4fb2 Invoke + 35935
    12  ServiceManager-Launcher.dylib           0x00000001218d50ad Invoke + 36186
    13  ServiceManager-Launcher.dylib           0x00000001218c7d6b Login + 480
    14  ServiceManager-Launcher.dylib           0x00000001218cb7ad Login + 15394
    15  ServiceManager-Launcher.dylib           0x00000001218d5412 Invoke + 37055
    16  ServiceManager-Launcher.dylib           0x00000001218d7253 Invoke + 44800
    17  libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    18  libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x0000000118d0fddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 24:
    0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
    2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x0000000118e8a2c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
    Thread 25:
    0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000030d7ec75  rbx: 0x00000001226f0100  rcx: 0x0000000100eaa290  rdx: 0x000000010b00a494
      rdi: 0x00007fff5fbfbd30  rsi: 0x00000001226f0100  rbp: 0x00007fff5fbfbd80  rsp: 0x00007fff5fbfbd20
       r8: 0x00000001226f1908   r9: 0x00000000a22b50f5  r10: 0x000000012b09c4b0  r11: 0x0000000100eaa270
      r12: 0x0000000101911698  r13: 0x000000012270c000  r14: 0x00000001226f4200  r15: 0x00007fff5fbfbe40
      rip: 0x0000000100ea4cad  rfl: 0x0000000000010202  cr2: 0x0000000100ea4ca0
    Logical CPU: 2
    Binary Images:
           0x100000000 -        0x10187afe7 +com.adobe.illustrator (723 - 16.0.0) <56C7F62E-CB0E-7436-3938-A3E667A2274C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x101abe000 -        0x102803ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x102816000 -        0x102884fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1028d8000 -        0x1028dafff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x1028df000 -        0x10293cff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
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    Do you have a printer chosen, if not choose one or chosoe another if you can.
    Try resetting your prefernces by immediatley after booting hold down Shift CMD Option after booting Illustrator.

  • Illustrator CS6 crashes when saving or printing

    A couple weeks ago, my AI CS6 started crashing when saving complex line work (Rhino Make2D exports) or when I tried to check the printer setting. I've reinstalled AI and installed the latest updates. For a few days, the saving problem went away but it has returned today. I have cleared the preferences folder.
    I am running Windows 7.
    Is this a Rhino/AutoCAD export issue? The saving problem persists even when I copied a small section of the linework to a fresh AI document. Simple vectors don't lead to saving problems. Thanks!

    You need to provide system information or else this is no use to anyone...
    Mylenium

  • Illustrator CS6 - Crashes when applying drop shadow

    I am currently working on a mac mini with OS X 10.8.2 and version CS6 of Illustrator.
    My problem is that everytime I try to preview or apply a drop shadow effect (Effects > Stylize > Drop Shadow...) it freezes.
    I have done a lot of things to try and resolve this issue including quiting and restarting Illustrator. Restarting the computer. Reinstalling illustrator, which ended up being a temporary fix. I have a screen shot of the program of when I clicked on the Preview box (just insert the colorful spining wheel of death).
    I also can post the Apple report if anyone whould like to see it.
    Please help! Any advise would be greatly appreciated.

    Actually I did get it to work by deleting the .AI prefs. I will post again if it isn't a long term fix but I'm just glad that I can get back to work! Thanks Mike!
    For those who might be having the same problem here's the steps I took to deleting the AI prefs:
    WARNING: For those that don't know this will delete your custom unit preferences/ui settings/workspaces, etc.
    1) I got the file path for my operating system: http://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
    For OS X Lion users, you'll need to unhide the users' library: http://reviews.cnet.com/8301-13727_7-20082044-263/os-x-lion-where-did-my-library-go/
    2) I just renamed and compressed the Adobe Illustrator CS6 Settings Folder. I then launched Illustrator (which created a new settings folder). Everything now works for me! Hopefully, it'll work for you too.

  • Illustrator CS6 Crashes When Opening PDF Files

    This is a new issue and it is happening on my Windows 7 Home Premium Desktop PC, my Windows 8.1 Laptop & my MacBook Pro (OS X 10.10.1)
    Below is the information from the Event Viewer
    Faulting application name: Illustrator.exe, version: 16.0.3.691, time stamp: 0x50bb31df
    Faulting module name: AIPort.dll, version: 1.0.0.1, time stamp: 0x509ab673
    Exception code: 0xc0000094
    Fault offset: 0x0000000000028f06
    Faulting process id: 0x19b4
    Faulting application start time: 0x01d03ff19a06e321
    Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AIPort.dll
    Report Id: 3f617314-ac07-11e4-9e49-902b34618fd5
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    Thanks!
    Trina

    Where did the PDF file come from? Did it originate in AI? AI is not a general-purpose PDF editor so unless the file originated in AI, it's a cr@pshoot.

  • Illustrator CS6 crashing when using Image Trace - Make on Mac OSX

    Hi all,
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    Hi,
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    If possible can you join the connect session:
    https://my.adobeconnect.com/rbhunwal
    Thanks and Regards,
    Raghuveer

  • Adobe Illustrator CS6 crashes when I select or move an object

    I can open Adobe Illustrator fine, but as soon as I select an object, before I release, the software crashes; if I'm lucky I can move the object, but before I release it, the software crashes.
    Adobe Creative Cloud
    iMac OSX 10.8.4
    and I am using a Wacom Intuous

    c86brown,
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    1) Close down Illy and open again;
    2) Restart the computer;
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    4) Move the folder with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy);
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    6) Uninstall, run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Illustrator (CS6) crashes when opening in Yosemite. Any fixes out there?

    I've just jumped from Snow Leopard to Yosemite. I missed out Mavericks because I was too concerned about downtime while bugs got fixed and never got round to doing it. Stupidly I took the opposite approach this time and went straight for the jugular – downloading Yosemite as soon as I could.
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    Please, any help is gratefully received...

    Hi Owen,
    tried
    Can you please let me know which plug-in it was that you deleted?
    I have removing every one that I have and nothing has worked thus far. 
    I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
    What did you remove and/or update?
    Thank you muchly.

  • Illustrator CS6 crashes when click-and-drag to move object.

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    e,
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    or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
    https://forums.adobe.com/message/7095368#7095368
    or you could try to reinstall using the full three step way:
    Uninstall, run the Cleaner Tool, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Illustrator CS6 crashes when saving or printing an existing document

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    You need to provide system information or else this is no use to anyone...
    Mylenium

  • Illustrator CS6 crashes ,on my mac, when I use the gradient tool. Any help out there?

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    mr.roo,
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    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

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