Illustrator files will open on originating computer, but not on networked computers
I have a small creative dept who uses Illustrator CS5.1 v15.1.0. Each system has its own registered version of software.
Computer one will create a file, save it and can open it fine. However, computer 2 and computer 3 can not open the file. We can see it on the network drive, but the error we get is "the file is not readable."
Troubleshooting that's already happened:
• It's not a permissions issue, that I know of. "Get Info" shows the ability to read and write all of the same files.
• The files are saved using the same settings in the "save" menu as are used on the other 2 systems
• All systems are running the same system software
• All files are saved on a network drive, and normally opened from there, but even if the file is copied locally, it still will not open.
Computer 2 and Computer 3 can share and open files just fine.
Thoughts?
From point 4 (my emphasis):
astaugal wrote:
• All files are saved on a network drive, and normally opened from there, but even if the file is copied locally, it still will not open.
So it does not sound like the old network bugaboo. And it sounds like you've tried multiple files.
For lack of a better idea, have you tried resetting preferences on computer one?
Reset Preferences
http://forums.adobe.com/thread/375776
1) Close the program and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (not reversible)
or
2) Move the Folder. See:
http://www.bugge.com/Family-and-friends/Illy/illy.html
--OB
EDIT TO ADD: If you copy the file from the network back to the original machine, can IT still read the copied file?
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