Illustrator still crashes after removing the html5 pack

Hello,
I have been searching the forum for this issue but have only gotten lists of folders that might contain them and no links to the actual posts, I suspect the page is not rendering right or something.  So forgive this if it's a repeat.  I am on Mac OS X Illustrator CS5 version 15.0.0
I installed the html5 pack in Illustrator as per the instructions and after launching one and prompting for restarting it always crashes,  it has completely broken.
I did save backups and stepped back out of all the manual instructions and restored the original files.
But Illustrator still crashes at start up, I cannot run it now.  Here's a small part of the error I get when prompted to reopen and it crashes again.
Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   ...ustrator.plugins.SVG Format 0x20029ff6 PluginMain + 168908
Can anyone tell me how to fix this?
Thanks for considering the question, this is bad and I appreciate it.

Hi,
From the truncated crash log, the file that is causing the crash seems to be of html5 pack only specifically svg file format.aip. You may want to double check that you placed back all the files and there are no duplicate files. Do check permissions on these files too. Also, did you install the latest 15.0.2 update?
-Anirudh

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    Can Draw Strikeouts : Yes
    Can Draw Raster Fonts : Yes
    Can Draw Vector Fonts : Yes
    Cannot Scroll Using BitBlt : No
    Enhanced Video Settings
    Animation Effects Enabled : No
    Full Windows Drag Enabled : No
    Font Smoothing Enabled : No
    HighContrast Feature On : No
    Performance Tips
    Tip 314 : Video BIOS is too old. Check for an update.
    Notice 2539 : Disabled environment monitors have been enabled. Check readings.
    Tip 2221 : Driver is not certified.
    Tip 319 : A refresh rate of at least 75Hz is recommended. Increase it if possible.
    Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
    Computer
    Manufacturer : HP-Pavilion
    Model : KQ497AAR-ABA m9340f
    Family : 103C_53316J

    Thanks for your help!
    Thanks for your help!
    -----Original Message-----
    From: Bill Hunt [mailto:[email protected]]
    Sent: Monday, May 10, 2010 9:27 AM
    To: Harold Gaskill
    Subject: [Premiere Elements] Re: Still crashing after all these years ....
    What version of PrE are you using? If PrE 8, have you updated to PrE 8.0.1?
    I did upgrade
    Are you running as Administrator?
    Yes
    Is PrE installed on your C:\?
    Yes
    Have you updated your audio driver?
    Yes
    Have you updated Apple QT Player?
    Yes
    This *http://forums.adobe.com/thread/483270?tstart=0* will give you tips on setting up your computer for an editing session.
    This *http://forums.adobe.com/thread/446365?tstart=60* will give you tips on finding clues as to what is happening with your system and your application, when a hang/crash occurs.
    Good luck,
    Hunt
    This message was sent to: Halmeister
    To post a reply to the thread message, either reply to this email or visit the message page: http://forums.adobe.com/message/2801049#2801049
    --end--

  • My iPhoto keeps crashing after installing the latest update, can't do anything!

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    Download iPhoto Library Manager and launch.
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    Click to view full size
    3 - launch iPhoto and try again.
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    Click to view full size
    Then install iPhoto from the disk it came on originally and apply all relavant updaters.
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  • Security policy from old GPO still applying after removal

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    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:      com.apple.iPhoto
    Version:         9.4.1 (9.4.1)
    Build Info:      iPhotoProject-701067000000000~9
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    Parent Process:  launchd [142]
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    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          52591 sec
    Crashes Since Last Report:           5223
    Per-App Crashes Since Last Report:   6
    Anonymous UUID:                      3E767BEA-5C88-4A51-B842-93EED85E7A12
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
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    dyld: launch, running initializers
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    xpchelper reply message validation: sandbox creation failed: 1002
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    -1 stat: 2
    -2 stat: 2
    -3 stat: 2
    -4 stat: 2
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        fs: hfs, fsid: e000002, mf: 0480d000
    Application Specific Signatures:
    sandbox creation failed: 1002
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libxpc.dylib                            0x905c254e runtime_init + 2014
    1   libdispatch.dylib                       0x99123c27 dispatch_once_f + 50
    2   libxpc.dylib                            0x905c2d92 _xpc_runtime_set_domain + 350
    3   libxpc.dylib                            0x905bf9af _libxpc_initializer + 578
    4   libSystem.B.dylib                       0x9c97d7a7 libSystem_initializer + 199
    5   dyld                                    0x8fe9d203 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
    6   dyld                                    0x8fe9cd68 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    7   dyld                                    0x8fe9a2c8 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
    8   dyld                                    0x8fe9a25e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
    9   dyld                                    0x8fe9a25e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
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    13  dyld                                    0x8fe8d2ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
    14  dyld                                    0x8fe8d063 _dyld_start + 51
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      edi: 0xc0089060  esi: 0xac070410  ebp: 0xc008a098  esp: 0xc00887a0
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      cr2: 0x7ae3b000
    Logical CPU: 0
    Binary Images:
       0x8d000 -   0xd73ff3  com.apple.iPhoto (9.4.1 - 9.4.1) <681D7622-CF46-3E38-82ED-FD24FEACC84D> /Applications/iPhoto.app/Contents/MacOS/iPhoto
      0xf07000 -   0xfe7fe7  org.python.python (2.6.7 - 2.6.7) <61DBA92A-C39A-3A52-86F2-59CF9D310CB4> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
    0x1034000 -  0x103bff7  com.apple.PhotoFoundation (1.0 - 1.22) <0B954084-2842-353C-9711-3086F788F0E5> /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/PhotoFoundation
    0x10aa000 -  0x1286ffb  com.apple.geode (1.5.3 - 250.66) <E87BB9E3-2605-31FF-A9E9-9861889DE77F> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
    0x1316000 -  0x131bff7  com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <65A74F18-5020-31EC-B7E9-EBC14E2D9CA1> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
    0x1325000 -  0x1353ff3  com.apple.iLifeAssetManagement (2.7 - 31.34) <B86DF6DC-2AA2-302D-87AD-05FC1C2BA553> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
    0x1374000 -  0x139bff3  com.apple.iPhoto.Tessera (1.1 - 70.18) <6E33AC53-CAE3-32DF-B424-65FBF9D21EF5> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
    0x13af000 -  0x13d3ffb  com.apple.iPhoto.Tellus (1.3 - 70.18) <43540903-6801-3ADF-A74D-8119A461E215> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
    0x13ea000 -  0x13f5fff  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <A35923B5-7A49-3B30-B549-E2AB9ED615F1> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
    0x1400000 -  0x1415ffb  com.apple.iLifeFaceRecognition (1.0 - 30.11) <4A781CBF-9764-3531-91E0-94C5B4DFCFDF> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
    0x1424000 -  0x1450ffb  com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <F3EDDD79-611F-3ECC-9B78-0AB8BAC0D446> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
    0x146b000 -  0x146dfff  com.apple.ExceptionHandling (1.5 - 10) <6CA9446C-7EF9-35EE-BDF2-AA8D51E93E9E> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
    0x1475000 -  0x1480ff7  com.apple.UpgradeChecker (9.2 - 9.2) <E009C99F-1DD3-39A0-BA45-74C50D1FBE4D> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
    0x148a000 -  0x1823ff3  com.apple.iLifeSlideshow (3.1 - 1151.4) <36D94EEC-7C08-31C9-BE91-612EBCE8E528> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
    0x1921000 -  0x1bb0ffb  com.apple.iLifePageLayout (1.3 - 176.11) <D87AB33C-3059-3C50-B37F-DC2768960F41> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
    0x1c8b000 -  0x1d22ff7  com.apple.MobileMe (13 - 1.0.4) <5E6C6DEC-1F48-358F-8117-40FAAEB8AFAD> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
    0x1d7d000 -  0x1de4ff3  com.apple.proxtcore (1.4.1 - 250.56) <82F57EC0-91CC-3614-89AB-8A27C9613227> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
    0x1e28000 -  0x1f26ff3  com.apple.iLifeSQLAccess (1.7.1 - 50.76) <52BD11D6-B67B-3119-8753-8D7CA556017A> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess
    0x1f70000 -  0x1f9bffb  com.apple.ProUtils (1.1 - 200.36) <08CD07DE-EDD5-3C05-B1CE-CACB2DA1804F> /Applications/iPhoto.app/Contents/Frameworks/ProUtils.framework/Versions/A/ProU tils
    0x1fb4000 -  0x201ffff  com.apple.iLifeKit (1.3.1 - 156.11) <D8946F5F-0469-3F5A-821D-BFB61D966524> /Applications/iPhoto.app/Contents/Frameworks/iLifeKit.framework/Versions/A/iLif eKit
    0x2064000 -  0x228cff7  com.apple.prokit (7.2.3 - 1823) <0FEDF2D7-F31A-36F2-91A9-C03877B0CB46> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
    0x239b000 -  0x28c3ff3  com.apple.RedRock (1.9.4 - 301.38) <D44B8513-B1E2-3891-899C-8EDB20BFB4ED> /Applications/iPhoto.app/Contents/Frameworks/RedRock.framework/Versions/A/RedRo ck
    0x2abf000 -  0x2ad5ffb  com.apple.AOSAccounts (1.0.2 - 1.0.71) <13763832-1B2B-32E8-95BC-C23A627E6DD4> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
    0x2aea000 -  0x2b25ff3  com.apple.Ubiquity (1.1 - 210) <33FFF4F2-F8FD-3179-ACCE-72C67C44853A> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x2b40000 -  0x2b40ff6  com.apple.SafariDAVNotifier (1.1.1 - 1) <DE95A56E-E2C8-3D96-B628-4DC6FA6CDD39> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
    0x2b46000 -  0x2b67ff7  com.apple.ChunkingLibrary (1.0 - 127.2) <8C1C8488-71E4-3C13-AF75-95CF06C040A3> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
    0x2b73000 -  0x2b75fff  com.apple.LibraryRepair (1.0 - 1) <8D2DE423-2226-395A-9D90-3C43911F8613> /System/Library/PrivateFrameworks/LibraryRepair.framework/Versions/A/LibraryRep air
    0x2b7d000 -  0x2bd7fff  com.apple.proapps.MIO (1.0.6 - 512) <DFB10D40-23B3-3666-9F1F-161BE25AB59D> /Applications/iPhoto.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
    0x2bee000 -  0x2beffff +eOkaoCom.dylib (??? - ???) <2DE16B47-23E7-73DB-1297-C928E40DFC31> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoCom.dylib
    0x2bf3000 -  0x2c18ff2 +eOkaoPt.dylib (??? - ???) <831D49D0-43A0-21A0-2662-2207E3BE0FF6> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoPt.dylib
    0x2c1f000 -  0x2c53fe7 +eOkaoDt.dylib (??? - ???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
    0x2c59000 -  0x2dc0fff +eOkaoFr.dylib (??? - ???) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoFr.dylib
    0x2dc6000 -  0x2e25ffb  com.apple.NyxAudioAnalysis (12.3 - 12.3) <F2DF9EA0-8965-3B6F-8188-8F5CA3CA8092> /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
    0x2e3c000 -  0x2e76ff7  com.apple.CoreMediaIOServicesPrivate (52.0 - 3311) <D88F358F-5971-3D0F-996F-B384501DA11E> /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
    0x2e92000 -  0x2eb9ff7  com.apple.CoreMediaPrivate (20.0 - 20.0) <D7539881-9A0B-37CE-BB89-DAACF14ECEB4> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
    0x2ecd000 -  0x2efdff7  com.apple.FWAVCPrivate (52.47 - 47) <8E724EF3-79D6-3B0D-8A57-6E13DA3EACB5> /System/Library/PrivateFrameworks/FWAVCPrivate.framework/Versions/A/FWAVCPrivat e
    0x2f12000 -  0x2f5cffb  com.apple.CoreMediaIOServices (151.0 - 3232) <0C456E67-311F-3047-9F8E-FB0EAE567DED> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    0x2f7e000 -  0x2fa5ff7  com.apple.ExpressCheckout (1.0 - 1.0) <1F5D211F-AE55-30E8-A9A3-20B1597202AE> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/Frameworks/ExpressCheckout.framework/Versions/A/ExpressCheckout
    0x2fbe000 -  0x2fecffb  com.apple.iLifeImageAnalysis (3.0 - 3) <EDB6537B-FE91-373F-9618-61F085977EAB> /Applications/iPho

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