ILM assistant XDB username and password not working

Hi All,
Hi I'm using ILM 1.3 with Oracle 11g on HP.
I am able to log-in to apex server but not ILM assistant.
http://dblxamd02.vxindia.veritas.com:8080/apex/apex_admin it works with admin/oracle.
But im not able to login to http://dblxamd02.vxindia.veritas.com:8080 when it asks for XDB username and password.
I tried to reset the password using apxxepwd.sql but not luck.
Did anybody observer this issue ? if so can somebody please reply me ASAP ?
Thanks in advance.

There are two wats to install the ILM toolkit:
1) Directly on the server where your instance is located. In this case you do not need to provide a TNS connection name. Therefore, you would execute the script as follows:
@ilma_install.sql pune
2) Remotely from a client. In this case you do need to provide a connection string to your remote database instance. Therefore, you would execute the script as follows:
@ilma_install.sql pune@11
in this scenario the connection details are derived from your TNSNAMES.ORA file. If you have multiple Oracle products installed you have multiple copies of this file and it can be difficult to track down which file is being used. To point to a specific TNSNAMES.ORA I normally set three parameters:
ORACLE_HOME - points to your 11g Client installation directory
PATH - point this to the Oracle home containing SQLPlus, usually this is ORACLE_HOME/bin
TNS_ADMIN = ORACLE_HOME/network/admin
then make sure the TNSNAMES.ORA contains a reference to your identifier "11". You can test the connection by using the TNSPING utility that is part of the 11g client installation. The format for your instance would be:
TNSPING 11
this will tell you if you can connect to your instance. If there are any issues check the connection via the Net Configuration Assistant, or you can edit the TNSNAMES.ORA file directly via Notepad.
Hope this helps
Keith

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