Im having difficultie downloading Itunes 10 to my Windows 8 OS on an HP laptop computer can someone please help me. Thank you in advance.
I am attempting to download ITunes on my new computer which is Windows 8 OS. Unfortunately I continue to get an error indicating that the app could not be downloaded, another time it was only partially downloaded, I turned off the firewall and that still didn't help. Can someone please help me. My IPhone OS also needs to be updated. I could really use some of the communities expertise in this matter. Thank you in advance.
iTunes 10 is not the current version.
Download and install the current version which is iTunes 11. http://www.apple.com/itunes/download
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I recently downloaded iMovie on my iPhone 5 and it is telling me to connect to wifi or use itunes to download iMovie well I have done both and it is still not working can someone please help me?
Hi troy157,
I'm sorry you are having issues with the iMovie app you purchased for your iPhone5.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if app finishes downloading/updating.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your device
Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy -
HT1386 hi my pc is not reading my iphone 5c in itunes can someone please help me thanks
hi can someone help me. my pc is not reading my iphone 5c in itunes so i cannot sync music i am doing something wrong as it was working before.
thanksTry > http://support.apple.com/kb/TS1538
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Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore -
I tried to register my ipad thru the Apple website but it won't let me register because I do not have the exact purchase date. This was a gift and I do not know the exact date. So frustrating because I am excited and anxious to use my new ipad!
Try making up a date. something relatively recent. See if that allows you to go forward
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Hi im trying to download apps in my ipad but it cannot push through and remained waiting. This happened after i updated my software to ios 6. Can someone please help me?
You may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again. -
I dont use Itunes very often and I rented a movie and now I cant find it can someone please help me
I dont use Itunes very often and I rented a movie and now I can not find it can someone please help me
Where did you look?
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everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling -
My itunes looks nothing like the examples in this tutorial. I do not have "display exact duplicates" or "date added". Can someone please help me remove duplicate songs? Also, I downloaded two audio books and they are showing up in my song list. Why???
'Show duplicates' is now under the 'View' menu. To see the 'Date added' column go to 'View options' from the 'View' menu and check it in the section under 'Stats'.
Click an audiobook once to select it and hit command-i (Mac) or control-i (Windows). Go to the 'Options' tab and set 'Media Kind' to 'Audiobook'. -
i have been trying to download the newest itunes to my windows 7 computer wit the last 2 wks now... im at the stage where iv tried everting from uninstalling itunes to installing it again... can someone please help before i throw the computer out the window!
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
When I go to my iTunes Store and download something, for some reason it's not letting me download app it's saying there's a billing issue, when I correct it, it's says contact iTunes/ support can someone please help me, I really want too listen to paying
You need to do as provided - contact iTunes Store support.
http://www.apple.com/emea/support/itunes/contact.html -
TS1424 Hey everyone I'm having trouble with iTunes please help ASAP thank you.
Hey I just bought an iPad and I can't connect to iTunes, seeing as I'm using my iPad right now I know the wifi works, I've tried a lot of different things and read the apple site for help but nothing worked, please help me thank you.
http://support.apple.com/kb/HT1923?viewlocale=en_US
this worked perfectly for me, with no loss of library! BUT was warned about uninstalling things in the order listed...FYI. -
I am having problems transferring my downloaded purchased from my iPhone even after following instructions! Can someone please help!!!??
Hey CrystalKean,
Thanks for the question. If you have purchased content on your iPhone that has not yet been transferred to your computer, see the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, you can download previous purchases from the iTunes Store with the steps outlined in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me
Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?
After restoring to factory settings/new iPod you will then have to restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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