Im trying to install Photoshop CS6 and its saying the serial number is invalid?

Im trying to install Photoshop CS6, and i recieved my serial number after entering my redemption code. But whenever i entered my serial number it told me it was invaild.

Make sure you are typing the correct serial key on the insallation screen of PS CS6. Also, check if you have redeemed the serial key correctly.
https://na1p.licenses.adobe.com/getserial/s/redeem

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I HAVE A MAC AND I PURCHASED A COPY OF PHOTOSHOP CS6 AND CANNOT FIND THE SERIAL NUMBER.

I PURCHASED A DVD OF PHOTOSHOP CS6 EXTENDED. THERE IS A STICKER ON THE BACK OF THE CARTON THAT BEGINS WITH: DVS/A. WHEN I ATTEMPT TO REGISTER THE PRODUCT, I ASSUMED THAT THIS IS THE SERIAL NUMBER BUT THE REGISTRATION APPLICATION DOES NOT ACCEPT ANY ALPHA CHARACTERS. IF THIS IS NOT THE SERIAL NUMBER, WHERE IS IT?

The serial number is a 24 digit number, on a card included inside the dvd case.
If not, see this:
Find your serial number quickly

Trying to install Elements 12 on a Mac and it says the serial number is invalid. Just purchased this new from Amazon. What gives???

@Does anyone know how to actually call a real person at Adobe for help? This is frustrating to purchase a product and not be able to even use it.

I do not know of a phone number that I can recommend, but here is one for chat for the area you are having a problem.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am f

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
What I don't understand is this: I originally bought and installed Photoshop CS6 back in March 2013, and it worked fine. Yesterday my hard drive had to be replaced and my computer person salvaged as much of what was on it as he could, but now I have to reinstall Photoshop. 1) Why did it work before and it's not working now? 2) Is there anything I can do that does not involve reformatting the hard drive?

It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to u

I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before). It says the serial number is invalid. Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

You are allowed to have two activated installations. If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?). Talk to Adobe support thru chat. They might be able to resolve this with you:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is i

I purchased photoshop elements and i am having all the problems in the world installing it.... first the link in the emails were errors and secondly i have downloaded and installed multiple times and it says my serial number from the email i received is incorrect.... please help

Ok, since this forum is for Photoshop Standard and Photoshop Extended, we don't know much about Photoshop Elements. There is a Photoshop Elements forum and I'll link it for you since they best know how to field your questions.
Photoshop Elements
Good luck on it!
Gene

I just purchased product, while trying to install its saying my serial number is invalid. How can I verify? Why is this happening?

I just purchased product, while trying to install its saying my serial number is invalid. How can I verify? Why is this happening?

tthis happened to me today too!!

After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.

First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?

Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree

I purchased Photoshop CS6 download, were is the serial number to register?

I purchased Photoshop CS6 on 12/4/2014, downloaded, and now cannot find the serial number? Am I missing something? Please advise. Thank you

If you purchased the non-Cloud Creative Suite 6 and not the version that you may install as part of the Cloud, you would have been sent an email with information
Or, check your Adobe account https://www.adobe.com/account.html for serial numbers

I'm trying to reinstall the cs6 but it says the serial number is not valid

why i can't reinstall my CS6?

Hi Michael,
The provided serial key is a valid serial for Design and Web Premium CS6 Upgrade.
To use the serial number you need to have the serial number fo the previous qualifying version handy as the installer will prompt to enter the olde serial number as well.
Regards,
Rave

I bought lightroom 5 and am trying to download via the serial number but it keeps saying the serial number is invalid what am I doing wrong?

I own a mac and I downloaded an used the trial first and am now trying to down load using the serial number but it keeps saying it invalid.I have tried uninstalling and reinstalling and nothing is working. I have two photo shoots I desperately need to edit. please help.

double check your serial number, Find your serial number quickly
and Error "The serial number is not valid for this product" | Creative Suite

I bought lightroom 5 student and teacher product, when i reinstall it, it says the serial number is invalid.

I bought a new computer and want to install lightroom 5 in it. when I put in the serial number, it says the number is invalid. what is the problem? Do I have to uninstall lightroom 5 from another computer before I can install in on a new computer?

Hello Jim, I got this solved. Thank you for responding the question to me.
Have a good night.
Sincerely,
Liguang Huang

Trying to download my cs2 but it says my serial number is invalid?

I have double and triple checked my number I do have the correct one. How can I get this fixed?

use the serial number and program from, Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Tried to install photoshop cs6 and when i downloaded it, it just gave me a blank screen and no option to finish the install

I downloaded Photoshop CS6 from the internet today onto my MacBook Pro and it is now on my desktop but when I double click on the icon, it only gives me a blank page and no options to complete the installation or to put in my serial number. Please help!

Savannah952 can you post a screen shot of the blank page you are referring too? You can find details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

Im trying to install Photoshop CS6 and its saying the serial number is invalid?

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