Im trying to update, but all it does is backup my phone, My itunes is updated, BTW, I just went to Apple bar, i had previous problem with prior phone, now im having this update problem with thyis new phone, someone HELP!!
Im trying to update, but all it does is backup my phone, My itunes is updated, BTW, I just went to Apple bar, i had previous problem with prior phone, now im having this update problem with thyis new phone, someone HELP!!
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
Similar Messages
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I have been trying to update my IPod touch 4g to IOS 5, but I tunes does not recognize it and says it is up to date. When I Updated my other touch yesterday every thing worked great. but this one does not seem to want to go beyond 4.2.1(8C148)
Ok make sure you have iTunes 11. Then connect iPod touch to computer then iTunes should pop up automatically. After it opens on the bottom left there should be a tab where it says your name and then iPod. For example (Johns iPod) click on that then it brings all your information of the iPod including restore and updating.
Dont worry -
I want to backup my iPad on my friend computer but the iPad does not backup anything what i can do ?
i want to backup my iPad on my friend computer but the iPad does not backup anything what i can do ?
Hi dodidoid,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful with troubleshooting your iPad backup:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Cheers,
Jeremy -
I'm trying to update apps and download new ones on mi ipad, but it doesn't work... the icons say "waiting" and nothing happens for days!Help!
Here are a bunch of things that you can try to get the downloads to resume.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad. -
I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!
Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
I tried to reset my phone but it didnt work. I plugged it in but it doesnt do anything it just sits there with a scroller on the screen.
Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I updated my iPhone today over wifi. It downloaded 6.1.3 completely and started then installed it. After the install all it does is show the connect to iTunes screen. What did I do wrong and now do I have to completely restore the phone?
Next question.... I did an iCloud save point earlier today so in theory everything should have been saved and the restore won't be a complete loss right? Please tell me my pics aren't gone.....
Thanks for the help. -
iTunes 11 freezes and can't eject my iPod, so I need to disconnect the cable, then iTunes works just fine and my iPod Shuffle is in restoring mode. I've been having this issue for weeks, and never had it before with iTunes 10. Please tell me at least a way to eject it without losing all my data and being forced to format/restore the iPod. I've got 2GB iPod Shuffle 2nd generation(:D)
As a test, shut down (power off) your computer and disconnect all USB devices including hub (except for standard keyboard and mouse if normally used). If your computer is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset the shuffle
http://support.apple.com/kb/HT1655
Start up the computer, run iTunes, and connect the shuffle to a direct USB port on the computer. Does this problem recur when the shuffle is the only USB device?
If it does (as another test), select the shuffle in iTunes, so that its Settings screen is showing. Check the box for Enable disk use, and Apply. Does that make any difference regarding this problem? -
While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help
I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!
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When I plug my iPhone or iPad directly into my lap top, using the USB cord, the devices don't even register with iTunes as being present. I am completely stumped. I believe this bagan with my last iTunes update. The last time I syced any device was Oct 23, 2013. During that time I bought two new apple products and the same problem, when I plug them in they do not even show up as being available to sync. Any ideas why this is happening?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers, Tom -
my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
my ipod was working just find i came home from school and a tried playing my favorite game then next i know i turn all white i turn it of i saw my lock screen pic then tried to unlock but all white someone help me plz and my home button is stuck
Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm trying to send (email) photos from iPhoto. Computer says it doesn't recognize my user name or password. I've never had a problem emailing photos.....until now. Any suggestions? I'm sure it's simple but I don't know it!
CAN ANYONE HELP?? I ALSO NEED TO KNOW WHICH/WHAT TO PICK FOR MY MAIL CLIENT. I'VE TRIED THREE DIFFERENT THINGS AND NONE OF THEM WORK!Mail would be a good choice, unless you are using another email client, like Outlook. There is likely something wrong with the account setup in iPhoto. You may need to delete the account you set up and enter it again if you want to send with iPhoto instead of with Mail.
Give this a try to see what might be wrong: Drag a photo from iPhoto onto the Mail icon in the Dock. It will create a new message with the photo attached. If you click on the photo in Mail, it should show a popup menu to allow you to set the image size to send.
Check out some of the links in the More Like This section to the right. There might be some other suggestions. -
I accidentally forgot my passcode and tried 6 attempts but all failed.I don't have iTunes.I turned power off.Now it is not responding.Any suggestions?
Without iTunes on a computer there is nothing that you can do. If you are locked out because you forgot the passcode your only solution is to restore the iPad using iTunes on a computer.
I don't know exactly want you mean by it is not responding - does that mean that it will not power up again? -
i need to back up my phone , but i do not have enough storage , so i wanna know if i delete my old back up can i back it up with my new back up so basically i wanna know if i can overwite it ?
on iCloud?
Settings > iCloud > Storage & Backup > Manage Storage > You will see backup, delete the ones you dont want, and even from the current phone labeled "this phone" and it will start the back up from tody on out until its full again.
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