IMac 21.5" (late 2013) running slow
Please help my iMac is so slow has been from the moment I got it. I am a novice when it comes to the technical runnings so "Basic " help would be appreciated thanks in advance
Hardware Information:
iMac (21.5-inch, Late 2013)
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
8 GB RAM
Video Information:
Intel Iris Pro - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:20:46
Disk Information:
APPLE HDD HTS541010A9E662 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (507.22 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Western Digital My Passport 07A8 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
My Passport (disk1s2) /Volumes/My Passport: 999.83 GB (205.57 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Brother HL-2130 series
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6)
com.sophos.nke.swi (9.0.53 - SDK 10.8)
com.sophos.kext.sav (9.0.53 - SDK 10.7)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.sophos.autoupdate.plist 3rd-Party support link
[System] com.sophos.configuration.plist 3rd-Party support link
[System] com.sophos.intercheck.plist 3rd-Party support link
[System] com.sophos.notification.plist 3rd-Party support link
[System] com.sophos.scan.plist 3rd-Party support link
[System] com.sophos.sxld.plist 3rd-Party support link
[System] com.sophos.webd.plist 3rd-Party support link
[System] com.westerndigital.ErasePrivilegedHelper.plist 3rd-Party support link
Launch Agents:
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
[System] com.sophos.uiserver.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Copy
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivX Web Player: Version: 3.0.1.5 - SDK 10.5 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 3rd-Party support link
Safari Extensions:
Instair: Version: 1.2.3
My eBay Manager: Version: 3.0.2.0
Awesome Screenshot: Version: 1.4.1
Push to Kindle: Version: 1.0
SafariRestore: Version: 6.0.1
Add To Amazon Wish List: Version: 1.8
Print Plus: Version: 1.1.0.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
BrFirmDataProvider: Version: 1.0.4 - SDK 10.4 3rd-Party support link
/Applications/Brother/Utilities/Firmware Update Tool/BrMain/resources/BrFirmDataProvider.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.0 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Setup Assistant: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
DivX Converter: Version: 10.0.1 (Build 10.0.1.57) - SDK 10.5 3rd-Party support link
DivX Player: Version: 10.0.2 (Build 11.2.1.1) - SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 458.33 GB
Destinations:
My Passport [Local] (Last used)
Total size: 931.16 GB
Total number of backups: 28
Oldest backup: 2013-11-09 15:08:42 +0000
Last backup: 2014-03-23 11:23:19 +0000
Size of backup disk: Too small
Backup size 931.16 GB < (Disk used 458.33 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% storeagent
1% firefox
1% EtreCheck
1% WindowServer
0% configd
Top Processes by Memory:
279 MB firefox
164 MB com.apple.IconServicesAgent
147 MB PluginProcess
147 MB SophosScanD
139 MB InterCheck
Virtual Memory Information:
2.67 GB Free RAM
2.45 GB Active RAM
2.15 GB Inactive RAM
740 MB Wired RAM
423 MB Page-ins
0 B Page-outs
Completely uninstall Sophos Antivirus.
Antivirus software can slow down the normal operation of OS X and can cause adverse and negative effects on OS X performance and operation.
http://www.sophos.com/en-us/support/knowledgebase/119182.aspx
Similar Messages
-
IMac-27inch model (late 2012) running slow after Mountain Lion 10.8.5 supplemental update
I have the iMac 27-inch (late 2012 model), 8GB RAM, 1TB Hard Drive. All of a sudden after the Mountain Lion 10.8.5 Supplemental update it started running like molasses (apps take forever to open, takes forever to wake out of sleep, long boot up times, etc.) I ran verify disk, verify disk permissions, etc. I found that when I ran verify disk permissions, it stated that the iTunes permissions weren't right so I repaired disk permissions, reboot, still same problem. Ran verify disk permissions again, once again iTunes permissions issues, repair disk permissions, restart, same problem over and over again like Ground Hog Day, please help...
First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
How I Managed to Install Windows 8.1 Pro on an iMac 27-inch, Late 2013
As is typical with many of my Boot Camp installs, this one did *not* goes as smoothly as planned. This installation was particularly troublesome, so I thought I would share how I managed to set up Boot Camp on a brand new iMac (27-inch, Late 2013) using a Windows 8.1 Pro DVD and an external Apple SuperDrive. These are the steps I took:
Download Boot Camp Support Software 5.1.5640 (http://support.apple.com/kb/DL1721)
Copy Boot Camp Support Software to empty MS-DOS (FAT)-formatted USB key
Run Boot Camp Assistant and select third option only (Install Windows 7 or later version)
Computer would reboot after Boot Camp Assistant finished but would boot back into Mac environment and not continue Windows installation
Boot computer holding down option key and select Windows (with DVD icon) and go through initial setup process (could go as far as trying to format Boot Camp partition as NTFS and then got stuck)
Quit Windows installer and reboot computer holding down option key and select EFI Boot
Run Windows installer
These same steps worked for another iMac (same model) that I set up later the same day.Note: These types of discs or activities are not supported by DVD or CD sharing:
DVD movies.
Audio CDs.
Copy protected discs such as game discs.
Install discs for an operating system such as Microsoft Windows (for use with Boot Camp), or Mac OS X.
Burn a CD or DVD -
Fusion Drive option for iMac 21.5" late 2013
Fusion Drive option for iMac 21.5" late 2013 will upgrade main SATA HDD to 7200rpm model? Or just add SSD to standart 5400 rpm HDD for 21.5"?
Thank you for your attention.You can't add an internal drive, but you can add as much storage as you want via Thunderbolt.
-
PNY PC3-12800 DDR3 memory work in iMac 27-inch late 2013?
Will PNY PC3-12800 DDR3 memory work in iMac 27-inch late 2013? I am setting up a new iMac and also wondered if the iMac will read 24 GB memory. Meaning the original 4X2 and an added 8x2 = 24GB. Any advice on these two questions is appreciated.
Welcome to Apple Support Communities
It should work without any problem, always that it meets these specifications > http://support.apple.com/kb/HT5908
Your Late 2013 iMac supports up to 32 GB of RAM, so you can use 24 GB of RAM without any issue. Also, you will take advantage of Dual Channel, that improves the RAM performance -
a few months ago I bought an imac 27 inch late 2013 .. §16GB - and flash memory) - 3,3 Ghz Intel Core 15
ever since I have continuously problems with my external HDD that disconnect all the time and cause problems in other software (Lightroom, Adobe PS CS6) ... it is not a HDD problem, because it occurs with my 3TB WD HDD (Time Machine), my 1TB WD and 1TB IOMEGA
any one have a solution? anyone dealt with this problem in the apple care program?You are still under warranty and/or have AppleCare. Call them. Let them deal w/it.
-
IMac 27" late 2013 run an external monitor at 4K on 60Hz?
Hey,
Not entirely sure if it is possible to do either on OSx or on a Windows Bootcamp, but is it possible to run an
external monitor at 4K at 60Hz? The graphics chip is a GT 755M but I cannot find any information regarding this matter.
Any pointers would be great thanks.Hello JHyde01,
Thanks for using Apple Support Communities.
If you want to use a 4K display with your Mac, the displays are limited to a Maximum of 50Hz on one specific model as shown below.
You can use 4K displays and Ultra HD TVs at the following resolutions and refresh rates via the built-in HDMI port.
3840 x 2160 at 30 Hz refresh rate
4096 x 2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)
With OS X Mavericks v10.9.3 or later, the following DisplayPort displays are supported at their default using single-stream transport (SST) at 30Hz.
Sharp PN-K321
ASUS PQ321Q
Dell UP2414Q
Dell UP3214Q
Panasonic TC-L65WT600
With OS X Yosemite, you can use all of the above displays as well as the following:
LG 31MU97 4K display (at 30Hz or 50Hz)
Other Mac models do support MST displays at 60Hz as shown below.
MacBook Pro (Retina, 15-inch, Late 2013, Mac Pro (Late 2013), and iMac (Retina 5K, 27-inch, Late 2014) computers also support multi-stream transport (MST) displays at 60 Hz. If you use a 60Hz MST display with the MacBook Pro (Retina, 15-inch, Late 2013) or iMac (Retina 5K, 27-inch, Late 2014), only one additional Thunderbolt display can be supported.
Using 4K displays and Ultra HD TVs with Mac computers - Apple Support
Take care,
Alex H. -
IMac (late 2013) running too hot
Hello there
A colleague has one of the newer 27" iMacs with Haswell (i7 3,4GHz) and the CPU seems to be running way too hot.
When rendering the fans start to kick in (which I never heard before on the previous generation) and the CPU temp goes to 100Celsius.
When I'm rendering on the previous gen I'm getting temperatures around 80 Celsius and the fan never kicks in.
Any of you guys with the newer iMacs (late 2013) care to post some temperatures for the CPU?Any of you guys have any experience with the newer models?
I would really like to learn what kind of numbers other late 2013 iMac users are getting.
The number definitely is high but I wonder if the next model that will come back will be the same. -
Hello. I have a 2013 27" I-Mac and since a couple of weeks it is much slower. What can I do to find the reasons?
Hello Michel
Thanks for your help, below is the profile:
Hardware Information:
iMac (27-inch, Late 2012)
iMac - model: iMac13,2
1 3.2 GHz Intel Core i5 CPU: 4 cores
16 GB RAM
Video Information:
NVIDIA GeForce GTX 680MX - VRAM: 2048 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 2:29:1
Disk Information:
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 900,35 GB (519,94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 99 GB (25,92 GB free)
USB Information:
Љ Љ
MAD CATZ ,Ltd. Mad Catz Game Controller
Љ Љ
MAD CATZ ,Ltd. Mad Catz Game Controller
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
iTunesHelper
MyTomTomSA
Dropbox
Autodesk 360
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Setup Assistant: Version: 14.2.0 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
DeTune: Version: 1.0.6 - SDK 10.5 3rd-Party support link
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 838.51 GB Disk used: 354.28 GB
Destinations:
Data [Network] (Last used)
Total size: 2
Total number of backups: 44
Oldest backup: 2013-01-19 00:26:39 +0000
Last backup: 2014-04-14 23:54:33 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 354.28 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% Mail
3% WindowServer
2% Safari
1% EtreCheck
1% backupd
Top Processes by Memory:
344 MB Finder
295 MB Safari
292 MB WindowServer
229 MB mds_stores
147 MB softwareupdated
Virtual Memory Information:
10.69 GB Free RAM
3.20 GB Active RAM
702 MB Inactive RAM
1.42 GB Wired RAM
792 MB Page-ins
0 B Page-outs -
IMac (27-inch, Late 2013) with iMac (27-inch, Late 2012) in TDM issue
With the late-2013 iMac 27" (3.5 GHz, 32 GB RAM, 3 TB Fusion, Mavericks 10.9.4) as the primary and the late-2012 iMac 27" (3.4 GHz, 16 GB RAM, 3 TB Fusion, Yosemite Beta 10.10) in TDM, the screen on the target display blinks off and on (goes black and comes right back after a split second). It happens intermittently, regardless of which Thunderbolt port is used to connect the two computers. The other Thunderbolt port on the primary is used to connect two external FW800 drives via a Thunderbolt-to-FW800 adapter.
Through exhaustive testing, and in constant consultation with AppleCare senior advisors, I have seemingly ruled out all obvious potential hardware or software culprits:
An AVR is feeding both computers consistent power.
Each computer's RAM and video cards have been tested with TechTool Pro 7: everything passed.
The Thunderbolt cable has been replaced.
Reset the NVRAM and SMC on both computers (though with all the testing I've done since, it might not hurt to do this again).
Both computers have been running the latest version of OS X (the target display is currently running Yosemite Beta).
Made sure to enable TDM after the primary iMac has completed its full startup process.
Turned down the display brightness on both computers.
Trashed the com.apple.windowserver.plist file on the late-2013 iMac.
None of these steps have resolved the problem and I am having NO other issues with either computer. I'm stumped, as are the AppleCare senior advisors I've been working with. This issue has been present since I first connected these two computers this way. Design flaw not revealed in testing? Problem part not revealed in testing?
Anyone here seen anything like this or have any ideas of what else I can try? Help would be greatly appreciated!
Thanks,
DanaPurchase a Windows PC?? Gasp, indeed! No, after months of software and hardware troubleshooting with an AppleCare senior advisor, and me refusing to believe my brand new 2013 iMac could have a hardware defect, I finally took my entire configuration (both iMacs, voltage regulator, back-UPS) in to my local Apple Store. They were able to replicate the issue, but then misdiagnosed the problem and replaced an internal display cable. Within minutes of reconnecting everything at home, the problem returned. So AppleCare sent an authorized service tech to my home to replace the logic board. That seems to have finally solved the problem. Inconveniently, the tech didn't have what he needed to flash the new logic board with my serial number right then, so I had to wait two weeks to get that done. It did finally get done though, and now all is well.
Good luck with your issue! -
Can't install Mavericks 10.9.3 on 27" iMac 14,2 late 2013
I have the following Apple Macs:
iMac 27" 14,2 late 2013
MacBook Air 11" 6,1
Mac Mini Server 2012
All are running Mavericks. #2 and #3 happily installed the update 10.9.3, but the iMac goes through the motions, reboots and then is still on 10.9.2. No errors listed, just doesn't get installed.
I tried to repeat the attempted install, by closing all programs first and disabling every security program (I use Intego), but no change.
Any suggestions?
Incidentally I came across a similar thread with 10.9.2 where the OP re-installed Mavericks and then the upgrade worked. If I was to re-install Mavericks, will I loose any apss or data??Click here and install it manually.
(107328) -
IMac 21.5 Late 2013 second hard drive
Hi guys!
I have a late 2013 iMac 21.5 with 1Tb HDD and would like to know if it's possible to install a second hard drive, probably an SSD to run OS and programs, leaving the 1Tb HDD there as well using it mainly for storage.
If it's not recommended, than can you suggest a good SSHD as I don't want to have an external HD and would like to combine speed and storage capacity.
Thanks.You can't add an internal drive, but you can add as much storage as you want via Thunderbolt.
-
Problems installing Windows8.1 on High Performance MBPr late 2013 running Mavericks.
Hi, im currently new to MacOSX ( i made the jump from PCs) and although i think the overall experience on MacOSX is perfect i still need to run Windows natively on my mac ( i dont trust virtualisation programs.) and then i started to investigate how to setup bootcamp to "load" Windows 8.1 but im having some troubles with the process ..
1- when i open bootcamp it ask me where is the ISO. file (where the OS is), so i select my Windows 8.1 installation that my brother gave me and he told me that the ISO. have both forms of installations ( the 32 and 64bits) so when i load it on bootcamp it doesnt recognise the existence of the 64bit installation..
right now thats the only problem ( so far ) that im having with this, if somebody can give me some tutorial to install windows 8.1 will be really appreciated.
regards.
DanAtaDIm downloading windows from this link http://www.123myit.com/downloads/ the 64 bit one, ( idc if its made to be downloaded with intentions of piracy since i have my license key) so illl try running boot camp with that and lets see if that works.
I also have been reading about some problems on the MBPr late 2013 when they try to install windows 8.1 in EFI mode, but they "solve" the problem instaling it on the emulated bios, since its much faster to install it in the efi mode ( better speeds at waking up from sleep, better startup times, etc.) are there any workarounds to this problem or the problem has been solved with a patch from Apple?
thanks. -
Install W8.1 on iMac 21.5 Late-2013 failed
I did try everything to get it work but no success.
Started bootcamp and partitionned 200GB on my Fusion Drive.
Bootcamp created my USB with a W8.1 Pro and the drivers.
I replaced the driver with BootCamp5.1.5640 as my mac was listed to use this drivers in this KB.
Boot Camp Support Software 5.1.5621
No can do, I always get the same error when Windows try to install
Anyone an idea why it doesn't work as it should be?1. There is no reason to replace the drivers on a USB created by BC Assistant? Please read both links carefully.
2. From System requirements to install Windows on your Mac via Boot Camp - Apple Support, your iMac needs
Boot Camp Support Software 5.1.5640 which has
Post Date: Feb 11, 2014
File Size: 925.6 MB
System Requirements
MacBook Air (11-inch & 13-inch, Mid 2013)
MacBook Pro (Retina, 13-inch & 15-inch, Late 2013)
Mac Pro (Late 2013)
iMac (21.5-inch & 27-inch, Late 2013)
Windows 7, Windows 8, and Windows 8.1, 64 bit
As noted in Boot Camp Support Software 5.1.5621, it does not support your iMac.
Post Date: Feb 11, 2014
File Size: 924.9 MB
System Requirements
MacBook Air (11-inch & 13-inch, Mid 2011)
MacBook Air (11-inch & 13-inch, Mid 2012)
MacBook Pro (15-inch & 17-inch, Mid 2010)
MacBook Pro (13-inch, & 15-inch, Early 2011)
MacBook Pro (17-inch, Early 2011)
MacBook Pro (13-inch,15-inch & 17-inch Late 2011)
MacBook Pro (13-inch & 15-inch, Mid 2012)
MacBook Pro (Retina, Mid 2012)
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (Retina, 13-inch and 15-inch, Early 2013)
Mac Pro (Early 2009)
Mac Pro (Mid 2010)
Mac Pro (Mid 2012)
Mac mini (Mid 2011)
Mac mini (Late 2012)
iMac (27-inch, Mid 2010)
iMac (21.5-inch & 27-inch, Mid 2011)
iMac (21.5-inch & 27-inch, Late 2012)
iMac (21.5-inch) Early 2013
Windows 7, Windows 8, and Windows 8.1, 64 bit -
Macbook Pro Retina Late 2013 Runs extremely Hot
Hello, I have an Macbook Pro 13inch Retina, Late 2013. it gets extremely hot after 30 minutes of usage, I don't know why, please help me out. I've tried running Apple Hardware Diagnostic but it couldn't find any problems.
Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
Maybe you are looking for
-
Sharing itunes library among multiple computers?
Hey all, We are a Mac family. We have an iMac and a Powerbook, and I recently bought an iBook for my wife. We'd love to be able to share our iTunes library among the computers. Is there an easy way to set this up? Any help would be greatly appreciate
-
My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTu
-
First time installation question...
when doing the installation of FC Studio can i choose to install the media type files (soundtrack pro content, livetype media, motion content) on a secondary internal HD? i use a 74gb Raptor as my boot drive and really don't want to install 30gb on i
-
New Apple iMac with Existing Software
I currently use 64 bit Lightroom 3.0 MLP on my PC. I justed ordered the new Apple iMac 27 inch and I'm trying to get confirmation as to whether or not my software will work on the iMac. Some people say it will be fine and others said that I'll have
-
Are my source track indicators missing from my trial version?
I am new to this and have the trial version of Premiere Pro CS4. The first day everything was great and was easy to learn. When the time came to drag my clip from the source monitor to the timeline, the lines for the timeline are present, but the w