IMac 27" AMD Radeon HD 6970M 2048 MB - Video Problems

I just got a brand new iMac 27" and am having issues with my video. The last iMac I bought had video issues, and a couple months after owning it, Apple/AMD fixed the driver issue and it worked fine. However, this video issue happens within 5 minutes of each time I start the machine. Here is a screen shot - check out the upper menu distortion and the lower menu.
Anyway, is this something I should try and live with until Apple sends out an update - or do I need to return this Mac?
Thanks - John-Paul

After positng my comment I saw that others were having some of the same issues. They said that the problems start when a flash video is played - or watched over the web. Sure enough, that starts the issue.
Apple says they are aware of the proplem and will have it fixed in 10.7.1 - which should be soon. So getting a new iMac will not help. I guess I need to treat my iMac the same as my iPad in the meantime and stay away from Flash.
Adobe and Apple need to kiss and make up. Their customers are suffering over the battle.

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Issues with CS5 Liquify in my iMac with a AMD Radeon HD 6970M 2048 MB Graphics Card

I have been trying to get to the bottom of this issue on my own, but to no avail. I am running Photoshop CS5.1 Extended on an iMac with an i7, 16 GB of RAM and an AMD Radeon HD 6970M 2048 MB graphic card. I am running OSX Lion. Speed of the computer should NOT be an issue, but my liquify tool is impossibly slow. I have seen others having this issue, but am not finding resolutions. I have updated all of my software (Lion, CS5) and updated my drivers. I have uninstalled Photoshop and reinstalled it, but still, no help.
My Liquify tool is so slow that it is impossible to use. It does not register if I release the mouse either and I often have to click a few times to release the brush. I have Photoshop 5.1 on a PC and the Liquify runs very smoothly.
Has this issue been addressed? I am wondering if it has a root in how CS5 is reacting to the graphics card? When I called Adobe, they swore it was Apple's fault. When I talked to Apple, they were positive the blame lay with Adobe. I just want a fix. (Hey, I'll take a CS6 beta if that'll fix it. )
Thank you,
Rachel

Do you have any third party plugins installed? If so, have you tried disabling them? (one was showng to cause a slowdown, but I don't have my office notes handy at the moment to remember which one)
Also, there was one obscure third party utiliity program (haxie) that also caused slowdowns in Liquify. (and again, my notes are at the office, so I don't recall the name)
And you can try the usual: trash/reset Photoshop's preferences.
Oh, and Lion still has a bunch of video driver bugs that Apple is continuing to work on.
Sorry I don't have more definite info right now.

Is there an Update Driver for my Graphics card, AMD Radeon HD 6970M 2048 MB , in a 27inch mid 2011 iMac? thank you!

Is there an Update Driver for my Graphics card, AMD Radeon HD 6970M 2048 MB , in a 27inch mid 2011 iMac? thank you!

THank you very much, I I have a ton of Adobe programs on my mac and i think a Cuda driver update was installed with it, it just popped up the other day in my system settings and is asking to upgrade my graphics card, but i don't have the same card as this update... so i thought i would double check! thank you again.

AMD Radeon HD 6970M 2048 MB CUDA

Hello
I have an iMac 3.4 GHz Intel Core i7/32GB RAM/ AMD Radeon HD 6970M 2048 MB running 10.8.3. After updating to 10.8.3 I went along updating other bits and bobs and the CUDA System Preferences, which I installed long ago, wanted to be updated.
CUDA Driver Version : 5.0.45
CPU Drive Version 8.10.44 304.10.65f03
The CUDA system preferences also informs me that no newer CUDA Drivers are available. So it's up to date.
My confusion is as follows, CUDA, as I understand it, unlike OpenCL which is open, is proprietary and for NVIDIA cards only or is it? Does my GPU work with this CUDA Driver? It must because I succefully installed it and generally the mac hesitates installing if something is not designed for whatever is inside the machine.
Can someone please clarify because I can't find links or information to on CUDA being compatible with AMD Radeon HD 6970M.
Sincerely
PS I am posting this before I research on how to get BOINC to take advantage of my GPU where applicable.

I just wanted to post a screen shot of the CUDA System Preferences for whomever needs to see it. This is what it looks like after updating it on March 16 2013.
Also find the details on my GPU.
Regards

AMD Radeon HD 6970M 2048 MB - Control center, parameters?

Hello,
I received my new Imac 3,4, good computer. My only trouble is that I would like to have acces on my iMac to something that you can always find on a PC; a kind of Control Center (catalyst control Center), with all the parameters. I have some troubles with 1 or 2 software, for some reasons the material acceleration doesn't seem to be taken into account. It is probzbly linked to OpenGL drivers.
I put the stress on the fact that I want to find that on my iMac session, not in my windows session.
Any possibility to have access to more paramters, and OpenGL parameters? Somewhere?
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Run Software Update, if there are any available drivers they will be installed. Do not repeat DO NOT download drivers by themselves, OS X is not MS Windows. If you cannot run CS6 using your current graphics card that indicates you may have an older machine that may be due for replacement.

Hello I have imac (27-inch mid 2011) 3.1ghz intel core i5 1tb serial ata hard drive, amd radeon hd 6970m my problem is imac works fine in safe mode,but when you try to startup normal it's connstantly restart by it self.

hello I have imac (27-inch mid 2011) 3.1ghz intel core i5 1tb serial ata hard drive, amd radeon hd 6970m
my problem is
imac works fine in safe mode,
but when you try to startup normal it's connstantly restart by it self.

in safe mode works perfectly,soon as I try to boot in normal mode it's keep restarting.on screen I don't see any line vertical or horizontal picture look normal on safe mode.but unable to start normal it just restarting over and over.I try another HDD but same things happen,I replace memory but still same.works ok in safe mode but not in normal mode.I will try to post system error report.

Aperture with iMac i7 3.4 AMD Radeon HD 6970M 2GB GDDR5

I am looking to upgrade to the new iMac i7 3.4 (spring 2011).
Currently I am running Aperture 3 via a MacBook Pro 2.66 (NVIDIA GeForce 9600M GT 512 Ram) along with 8GB DDR3 Ram.
Just wondering if anyone has purchased the new 27" iMac i7 3.4 with AMD Radeon HD 6970M 2GB GDDR5 and 16GB DDR3 of Ram?
If so do you see the performance of Aperture 3 running better?
I know that Aperture runs better with more GPU, so I would assume the performance would be better?
Thanks,
Stu

That box will rock Aperture if you order it with an SSD. IMO using hard drives for boot drives is obsolete.
In my case Aperture (3.1.2) on the 2011 17" MBP (OS 10.6.7, 8 GB RAM, HD 6750M; a weaker box than the iMac you suggest) with Apple's SSD imports 3 GB of RAW+JPEG images in much less than a minute and has those images fully processed in about 5 minutes. IMO hella fast. And edits (with both the Aperture Library and referenced Masters on the SSD) are essentially instant.
Only problems with the better Thunderbolt iMacs are:
• Glossy-only display that not everyone can tolerate.
• Hard drives are only upgradable by Apple, a sucky new trick in Apple's bag.
But as far as Aperture performance goes all the top end Thunderbolt boxes will be spectacular. I cannot say enough good things about Aperture performance on SSD setups; IMO no Aperture user should buy a box without SSD.
HTH
-Allen

IMac 27" 2011 with Dead Graphic Card AMD Radeon HD 6970M

Hello
I'm from Thailand and my iMac 27" mid-2011 model is malfunctioning. I have windows 7 installed and I can use it only on safemode or when I disable the graphic card AMD Radeon HD 6970M. Updating the driver won't help at all.
I talked to the local iservice and he says it will cost me $570 just to replace this card. I find it very expensive.
Now I have learned that there is this replacement program http://support.apple.com/kb/TS5167 for the graphic card issue. I'd like to know if I am part of this. I'm not sure if I'm under any service coverage since it's been after many years of purchase.

You should be covered - usually replacement programs last for 3 years from the latest date of consumer purchase (when apple discontinues the model). This is typical, but by no means concrete as I have nothing to do with Apple or its replacement policies. Your model also meets those specifications. Since the replacement program is stated as wordwide, it should also be applicable in your country.

Imac 27" - Video card AMD Radeon HD 6970M 2028 MB

Dear All,
I want to buy the Video card AMD Radeon HD 6970M 2028 MB for the 27" imac Mid 2011. Any suggest from where i can replace it or buy it online? any help from Apple store for replacement / alternative?
regards,
Wassim,

iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program

Windows 7 can't recognize my AMD Radeon HD 6970M 1024 MB graphics card

Hey community -
I am having issues running Star Wars the Old Republic on my brand new iMac desktop with Windows 7 installed. I am getting an error message that is associated with the fact that WINDOWS 7 will NOT recognize my AMD Radeon HD 6970M 1024 MB graphics card. Under the displays/drivers it's showing up as standard VGA graphics, which won't cut it.
I was recently having an issue missing drivers for my network card, which I fixed by going back through bootcamp and using a startup disk with all the drivers I needed.
HOW do I get Windows 7 to pickup/detect my Radeon? Help!
-Monty

You can install the AMD HD RADION Mobile drivers which work from.
If your Graphics card number ends in M
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#2
This also depends on if you installed 32bit windows or 64 bit. you will need the 32bit drivers if installed 32 bit windows.
Download the full package under individual downloads.
But before you install the amd drivers you may need to install the boot camp drivers again, which include the motherboard drivers, sound, usb, etc etc etc.

Parallels desktop 7 running WI7 can't recognize my AMD Radeon HD 6970M?

Hello, Apple Support!
Thank you for beeing here, and I hope you can solve my problem explained below.
I've got Parallels desktop 7 installed on my intel based iMac 27", where I have Windows 7 installed.
Today I bought Hitman: Absolution and intstalled it without any problem on my Parallel desktop with Windows 7.
When I tried to run it, a pop up came up with the infomation about direct X 10 missing and no graphic card detected.
When I later on serach the internet for a solution I found that you could install the AMD Mobilty Drivers, but here with no success.
Why can't Parallels Desktop 7 with Windows 7 installed recognize my AMD Radeon HD 6970M.
Thank you in advance.
/Ludwig Lindstrom
Sweden

LOL for starters you should not be posting this issue here but rather on the Parallels forum.
And you may find that Parallels 7 is not DX10 compatible.
Look here it works with version 8 apparently
http://forum.parallels.com/showthread.php?p=656058#post656058

AMD Radeon HD 6970M with 2GB GDDR5 available for upgrade?

I bought my iMac in store and it came with AMD Radeon HD 6970M with 1GB. Then I saw that the 2GB version of this card is availble online only. I want the 2GB card bad. I see that apple sells video cards for older verions of the iMac. Does anyone know if there is a way to order the 2GB card for the mid-2011 i7 iMac?

Changing out the Radeon 6970M 1GB for a 2GB card will not void the warranty. Changing the cpu will.
Really.
Have you read the warranty? Specifically, check (g) which appears to be applicable to a different graphics card (as well as (f) and (d) which may also be applicable):
(This is an excerpt from an iMac hardware warranty for the US):
This warranty does not apply: (a) to consumable parts, such as batteries, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or if any serial number has been removed or defaced from the Apple Product.
It is irrelevant whether or not I've done a teardown. What is important is that the OP now has the information necessary to make an informed decision. With that, I am done here.

TS5167 iMac 2011mid with Radeon HD 6970m - videocard has been burned.

Hi. I have iMac 2011mid with Radeon HD 6970m. Yesterday my videocard has been burned (when i pwer on i can see only vertical lines). Can i change videocard by this program http://support.apple.com/kb/TS5167 througth your service in Moscow (Russia)?

You should be covered - usually replacement programs last for 3 years from the latest date of consumer purchase (when apple discontinues the model). This is typical, but by no means concrete as I have nothing to do with Apple or its replacement policies. Your model also meets those specifications. Since the replacement program is stated as wordwide, it should also be applicable in your country.

Im need new drivers for AMD RADEON HD 6970M. Windows 7 64 bit.

Hello.
I have Imac 27 Jule2011 with AMD Radeon HD6970M.
Im using Windows 7 64 bit.
But new games require newest version of driver for videocard.
I tried install ATI CATALYST and install new video drivers, but it is impossible, cuz i have apple architecture of hardware.
Last version of bootcamp(5.0.33) have old version of driver (12.8).
I have to install 13.9 or later.
Please, help me!

Visit the Boot Camp forum, that is where the Boot Camp and MS Windows gurus will be, this forum is just for general iMac use where most people only use OS X.
Good luck.

Premiere pro CC2014 crashes on new imac with AMD Radeon R9 M295X

Premiere Pro CC2014 starting up crashes with error "Premiere Pro could not find any capable video play modules"
We use new iMac with OS X 10.10.1 and graphic card AMD Radeon R9 M295X 4096MB which is working faultlessly with all Adobe programs including Premiere Pro CC. Only Premiere Pro CC 2014 crashes and asks for viodeodriver. No alterations can be made on iMac. Apple guarantees graphic card specifications.It seems to us obvious that PremierePro CC2014 is not compatible with this graphic card. We are completely stuck in our work for more than 2 week!! Does anybody can bring help? If necessary we can send crash report. Thanks!

Discussion moved to Premiere Pro forum for quicker & accurate response.

IMac 27" AMD Radeon HD 6970M 2048 MB - Video Problems

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