IMac early 2009 with Yosemite running really really slow
Hi,
Would appreciate some expert advice on this. My iMac has been extremely slow and lag-gy the past few months. Noticeable after I upgraded to Yosemite (perhaps not the smartest thing I did last year).
What should I do now? Upgrade RAM? Free up hard drive? Buy a new computer?
thanks
Kenneth
Problem description:
slow computer
EtreCheck version: 2.1.5 (108)
Report generated January 13, 2015 at 9:40:41 PM GMT+8
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:6:58
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 639.28 GB (27.88 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Apple Inc. Apple Keyboard
HP Deskjet F735
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
[not loaded] com.roxio.TDIXController (1.7) [Support]
/System/Library/Extensions
[not loaded] com.Axesstel.driver.AxesstelMSPBus (1.0.0d2) [Support]
[not loaded] com.Axesstel.driver.AxesstelMSPDM (1.0.0d2) [Support]
[not loaded] com.Axesstel.driver.AxesstelMSPDSData (1.0.0d2) [Support]
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (2.8.1) [Support]
[not loaded] com.parallels.kext.prl_hid_hook (4.0 3540.209168) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (4.0 3540.209168) [Support]
[not loaded] com.parallels.kext.prl_netbridge (4.0 3540.209168) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (4.0 3540.209168) [Support]
[not loaded] com.parallels.kext.prl_vnic (4.0 3540.209168) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.rim.BBAlbumArtCacher.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Full Tilt Poker UNKNOWN (missing value)
SmileboxTray UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
AdobeResourceSynchronizer Application (/Applications/Adobe CS3/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
NPVirtools: Version: 4.0 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 11.0.01 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 4.0.60531.0 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 8.0.0 [Support]
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
fbplugin_1_0_3: Version: Unknown [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 639.28 GB Disk used: 611.39 GB
Destinations:
Kenneth Yap mbp's Time Caps [Network]
Total size: 998.06 GB
Total number of backups: 42
Oldest backup: 2013-09-27 00:46:00 +0000
Last backup: 2015-01-01 04:45:09 +0000
Size of backup disk: Too small
Backup size 998.06 GB < (Disk used 611.39 GB X 3)
Top Processes by CPU: ℹ️
18% RimAlbumArtDaemon
5% Dropbox
5% WindowServer
1% mds
1% fseventsd
Top Processes by Memory: ℹ️
241 MB firefox
219 MB Mail
112 MB Evernote
93 MB mds_stores
82 MB ocspd
Virtual Memory Information: ℹ️
494 MB Free RAM
1.55 GB Active RAM
893 MB Inactive RAM
738 MB Wired RAM
3.72 GB Page-ins
47 MB Page-outs
Diagnostics Information: ℹ️
Jan 13, 2015, 09:45:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14558_[redacted].crash
Jan 13, 2015, 09:45:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14544_[redacted].crash
Jan 13, 2015, 09:44:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14444_[redacted].crash
Jan 13, 2015, 09:44:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14437_[redacted].crash
Jan 13, 2015, 09:44:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14423_[redacted].crash
Jan 13, 2015, 09:44:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14406_[redacted].crash
Jan 13, 2015, 09:43:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14347_[redacted].crash
Jan 13, 2015, 09:42:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14255_[redacted].crash
Jan 13, 2015, 09:41:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14146_[redacted].crash
Jan 13, 2015, 09:41:15 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14115_[redacted].crash
Jan 13, 2015, 09:40:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14056_[redacted].crash
Jan 13, 2015, 09:40:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14037_[redacted].crash
Jan 13, 2015, 09:40:30 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14030_[redacted].crash
Jan 13, 2015, 09:40:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 14012_[redacted].crash
Jan 13, 2015, 09:39:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 13924_[redacted].crash
Jan 13, 2015, 09:38:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 13855_[redacted].crash
Jan 13, 2015, 09:37:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 13748_[redacted].crash
Jan 13, 2015, 09:36:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 13649_[redacted].crash
Jan 13, 2015, 09:35:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 13555_[redacted].crash
Jan 13, 2015, 09:35:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/RimAlbumArtDaemon_2015-01-13-2 13514_[redacted].crash
Jan 13, 2015, 09:18:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Excel_2015-01-13-211819_[redacted].crash
Jan 13, 2015, 08:34:24 PM Self test - passed
When you have the slowdown, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
Mid 2009 MacBook Pro - Running really slow.
Hi,
I'm having problems with my mid 2009 MBP running really slowly. The problem seems to be the mds_stores Process using lots of CPU and memory. I have done the following to try and resolve it:
Uninstalled AV software (Avast)
Created new admin user and logged in with that accounts - it seem to run fine when logged in with that user!
Tried to re-index HD by adding and removing from Privacy section in Spotlight. Not sure if this actually worked
Removed a couple of other apps, e.g. Dropbox.
Updated to latest version of Yosemite (10.10.1)
Any help gratefully received!
See attached etrecheck report:
EtreCheck version: 2.1.2 (105)
Report generated 15 December 2014 15:52:27 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
S240HL spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:24:43
Disk Information: ℹ️
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (49.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Logitech USB Receiver
Apple Inc. Apple Keyboard
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.citrix.driver.net6im (1.1.6) [Support]
[loaded] com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6) [Support]
[loaded] com.deterministicnetworks.driver.dniregistry (1.0.4) [Support]
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[running] com.citrix.agadminservice.plist [Support]
[running] com.deterministicnetworks.daemon.dniregsvr.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[not loaded] info.lokiware.attachmenttamer.cleanup.plist [Support]
[invalid?] info.lokiware.attachmenttamer.setupagent.plist [Support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Cinch Application (/Applications/Cinch.app)
witchdaemon UNKNOWN (missing value)
WDDriveUtilityHelper UNKNOWN (missing value)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.3.3 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AGNetscapePlugin: Version: 1.0 [Support]
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
EPPEX Plugin: Version: 3.0.5.0 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
DirectorShockwave: Version: 11.5.7r609 [Support]
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
wrc
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 199.28 GB
Destinations:
Time_Machine3 [Network]
Total size: 979.29 GB
Total number of backups: 32
Oldest backup: 2014-06-23 18:06:31 +0000
Last backup: 2014-12-07 17:56:53 +0000
Size of backup disk: Excellent
Backup size 979.29 GB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ℹ️
97% mds_stores
1% sysmond
1% Microsoft Outlook
1% com.apple.WebKit.Networking
1% Activity Monitor
Top Processes by Memory: ℹ️
813 MB mds_stores
331 MB loginwindow
107 MB Safari
107 MB com.apple.WebKit.WebContent
73 MB Microsoft Outlook
Virtual Memory Information: ℹ️
362 MB Free RAM
1.19 GB Active RAM
1.08 GB Inactive RAM
470 MB Wired RAM
1.87 GB Page-ins
18 MB Page-outs
Diagnostics Information: ℹ️
Dec 15, 2014, 03:29:28 PM Self test - passed
Dec 15, 2014, 01:06:41 PM garcon_2014-12-15-130641_[redacted].crashStep 1
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -F '$Time $Message' -k Sender mdworker -o -k Message Rne Norm -k Sender mds | tail | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign ($) to appear.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.
Step 2
Enter the following command as in Step 1 and post the output:
mdutil -as 2>&- | pbcopy
You can then quit Terminal.
Step 3
Launch the Console application in the same way you launched Terminal. In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for crash reports related to Spotlight. If you don't see that heading, select
View ▹ Show Log List
from the menu bar. A Spotlight crash report has a name beginning in "mds" or "mdworker" and ending in ".crash". Select the most recent such report, if any, from the System and User subcategories and post the entire contents—the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post any other kind of diagnostic report, such as hang logs—they're very long and not helpful. -
Constant reboots on my iMac (early 2009) with Mountain Lion. Why?
I know there are a number of threads here speaking of similar problems, I've tried the steps mentioned there...to no avail.
I have an early 2009 iMac with a 24" display, 3.06 Ghz Core2 Duo. Memory has been upgraded to 8 GB.
The problem is: Since upgrading to Mountain Lion I get constant reboots, sometimes I can't even have the machine running for more than 30 minutes without it starting again. This is making it impossible for me to work. I've posted the last panic report at the end of this message. What I've noticed so far in all the panic messages is that the last loaded or unloaded extensions are always the same ones, no matter if my machine is restarting after 30 seconds or 4 hours. Could that be something helpful?
last loaded kext at 265295060056: com.apple.filesystems.msdosfs
1.8 (addr 0xffffff7f8ddda000, size 65536)
last unloaded kext at 325721824096: com.apple.driver.AppleUSBCDC
4.1.23 (addr 0xffffff7f8ddd7000, size 12288)
last loaded kext at 44096770537: com.apple.filesystems.smbfs
1.8 (addr 0xffffff7f9ba79000, size 229376)
last unloaded kext at 320439081218: com.apple.driver.AppleFileSystemDriver
3.0.1 (addr 0xffffff7f9d498000, size 8192)
last loaded kext at 60030157475: com.apple.filesystems.smbfs
1.8 (addr 0xffffff7f93079000, size 229376)
last unloaded kext at 225334054274: com.apple.driver.AppleFileSystemDriver
3.0.1 (addr 0xffffff7f94a98000, size 8192)
last loaded kext at 13865095949129: com.apple.driver.AppleUSBCDC
4.1.23 (addr 0xffffff7fa0b81000, size 16384)
last unloaded kext at 13987394810384: com.apple.driver.AppleUSBCDC
4.1.23 (addr 0xffffff7fa0b81000, size 12288)
last loaded kext at 10400723983581: com.apple.driver.AppleUSBCDC
4.1.23 (addr 0xffffff7f89dc0000, size 16384)
last unloaded kext at 10603479350225: com.apple.driver.AppleUSBCDC
4.1.23 (addr 0xffffff7f89dc0000, size 12288)
So it's ALWAYS either a file system extension or the USBCDC one. Always. Is that useless info or can I do some further testing in a specific direction here?
I've done the Apple Hardware Test in a loop for more than 8 hours without any problems, I've done a memtest in terminal without any problems. I've bootet in safe mode and still got a reboot. I've disconnected all external stuff (only using a Cintiq, a DAC with speakers and keyboard/mouse anyway)
Can anybody give me any more tips? Oh, and I've reinstalled Mountain Lion (clean install from recovery partition) a few times already. No change in behavior.
This is the very last crash report:
Tue Apr 9 21:46:50 2013
panic(cpu 1 caller 0xffffff800bcb7e95): Kernel trap at 0xffffff800bc401b1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef80235e8130, CR3: 0x00000000996c1000, CR4: 0x0000000000000660
RAX: 0xffffef80235e8108, RBX: 0xffffff80235e80e8, RCX: 0xffffff80235e8108, RDX: 0xffffff8022aaedc8
RSP: 0xffffff80ee3cbe90, RBP: 0xffffff80ee3cbe90, RSI: 0xffffff80235e80e8, RDI: 0xffffff80240a0678
R8: 0xffffff8023ebf250, R9: 0x0000000000000003, R10: 0x0000000000000008, R11: 0x0000000000000206
R12: 0xffffff80235e80f0, R13: 0xffffff8023ebf248, R14: 0xffffff8022aaedc8, R15: 0xffffff80235e80e8
RFL: 0x0000000000010006, RIP: 0xffffff800bc401b1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef80235e8130, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80ee3cbb30 : 0xffffff800bc1d626
0xffffff80ee3cbba0 : 0xffffff800bcb7e95
0xffffff80ee3cbd70 : 0xffffff800bccd4dd
0xffffff80ee3cbd90 : 0xffffff800bc401b1
0xffffff80ee3cbe90 : 0xffffff800bc40101
0xffffff80ee3cbee0 : 0xffffff800bc159fa
0xffffff80ee3cbf00 : 0xffffff800bc1ad4d
0xffffff80ee3cbf40 : 0xffffff800bc18edb
0xffffff80ee3cbf70 : 0xffffff800bca5dd6
0xffffff80ee3cbfb0 : 0xffffff800bccdd43
BSD process name corresponding to current thread: GrowlHelperApp
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000ba00000
Kernel text base: 0xffffff800bc00000
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 8524868192710
last loaded kext at 265295060056: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f8ddda000, size 65536)
last unloaded kext at 325721824096: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8ddd7000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.87
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.1.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.ATIRadeonX2000 8.1.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.kext.AMD4800Controller 8.1.0
com.apple.kext.AMDSupport 8.1.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Update: It just happened again, this time while doing a backup with Time Machine. Could it be my Keyboard?
I'm not using a Bluetooth keyboard, but one with a USB connection. Sometimes I'm connecting my backup drive to it, but reboots also happen without anything connected to the keyboard.
This time there's even backtrace info:
Thu Apr 11 14:36:46 2013
panic(cpu 1 caller 0xffffff8016cb7e95): Kernel trap at 0xffffff8016c87717, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef8022834ca0, CR3: 0x0000000019889000, CR4: 0x0000000000000660
RAX: 0xffffff8022818b00, RBX: 0xffffef8022834c70, RCX: 0x0000000000000000, RDX: 0x0000000000000310
RSP: 0xffffff8024093690, RBP: 0xffffff80240936b0, RSI: 0x0000000000000000, RDI: 0xffffff803002ea80
R8: 0xffffff8029adb058, R9: 0x0000000000002000, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8024093790, R13: 0xffffff8029adb000, R14: 0xffffff803002ea80, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff8016c87717, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef8022834ca0, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8024093330 : 0xffffff8016c1d626
0xffffff80240933a0 : 0xffffff8016cb7e95
0xffffff8024093570 : 0xffffff8016ccd4dd
0xffffff8024093590 : 0xffffff8016c87717
0xffffff80240936b0 : 0xffffff8016c83343
0xffffff80240939d0 : 0xffffff8016f85e3e
0xffffff8024093a20 : 0xffffff8016ce8c61
0xffffff8024093aa0 : 0xffffff8016cdaf44
0xffffff8024093ae0 : 0xffffff7f9720185b
0xffffff8024093b30 : 0xffffff7f98e01f42
0xffffff8024093b80 : 0xffffff7f98e059a6
0xffffff8024093bd0 : 0xffffff7f972d2198
0xffffff8024093c20 : 0xffffff7f972d2215
0xffffff8024093c50 : 0xffffff7f98df17dd
0xffffff8024093c80 : 0xffffff7f97514a98
0xffffff8024093d50 : 0xffffff7f9761d5ea
0xffffff8024093e10 : 0xffffff7f9761ecff
0xffffff8024093eb0 : 0xffffff7f9761ed3f
0xffffff8024093ed0 : 0xffffff7f97618f1b
0xffffff8024093ef0 : 0xffffff80170467a8
0xffffff8024093f30 : 0xffffff80170452aa
0xffffff8024093f80 : 0xffffff80170453d9
0xffffff8024093fb0 : 0xffffff8016cb2977
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f971fe000->0xffffff7f97222fff
com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7f97511000->0xffffff7f9756cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9730f000
com.apple.driver.AppleUSBEHCI(5.5)[220C65E6-AE76-38F5-88C5-B33FEC8E5061]@0xffff ff7f97615000->0xffffff7f9762cfff
dependency: com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7f97511000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f9730f000
com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f972cd000->0xffffff7f972f7fff
com.apple.iokit.IOUSBMassStorageClass(3.5.1)[30953382-7E86-3AEB-9485-A5621201C3 63]@0xffffff7f98def000->0xffffff7f98dfffff
dependency: com.apple.iokit.IOUSBFamily(5.5.5)[A276B40E-978D-3623-93D3-8621B3CEECFC]@0xffff ff7f97511000
dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f971fe000
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f972cd000
com.apple.iokit.IOSCSIBlockCommandsDevice(3.5.5)[07B0BD1F-3970-3AA0-B55A-D0D7D6 5FFB60]@0xffffff7f98e00000->0xffffff7f98e14fff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.5.5)[DCE95F6E-F7D4-33D8-9515-FB C4FF5B1AB4]@0xffffff7f972cd000
dependency: com.apple.iokit.IOStorageFamily(1.8)[5BA4CD36-E96D-3A9E-ADFF-A863BBD63BC7]@0xff ffff7f971fe000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000016a00000
Kernel text base: 0xffffff8016c00000
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 17790449382562
last loaded kext at 11988722596011: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f98e15000, size 16384)
last unloaded kext at 12049480700476: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f98e15000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.ntfs 3.10
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.kext.AMDFramebuffer 8.1.0
com.apple.ATIRadeonX2000 8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.kext.AMD4800Controller 8.1.0
com.apple.kext.AMDSupport 8.1.0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
IMac (late 2009) with Yosemite ran slowly now won't boot; stuck on Apple logo loading
I've been using my iMac less and less over the past weeks mainly because I have to much to do and can do most of my work on my Macbook Air, but today I had to get an old file of my iMac and when I woke it up from sleep it wouldn't run as fast as normal but instead so laggy that it felt exaggerated, so after waiting a couple of minutes while it did one thing per minute I understood that it wouldn't blow over on it's own, so I tried to restart it bur iTunes was syncing with my phone (and the chunkiness made it impossible to stop) so I forced it eventually to shut down by holding the power button. Now it is stuck on the Apple start-up logo but with a loading bar underneath that has been stuck on more or less 49% for a long while, I manually shut it down once more but it is still stuck on the same place. I have also noticed that it is extremely warm on the back. I have no idea if this helps but I wasn't home the whole last week and the iMac was on during that time + my window is on the sunny side so it might have been damaged by the sun. I have no idea whatsoever what to do, I'd appreciate any help I could get. Thanks in advance.
Snaleks wrote:
I have no idea when to press shift because my sound is turned off, I can't turn it on in Recovery Partition mode, help? (Sorry for being so helpless):
Within 1 second of seeing any video at all should be OK. -
I need a program where I can remove objects and touch up dead grass, etc.
Reviews say Aperture runs really slow with Lion, any suggestions?
To add on to Corky02 answer:
The recent Aperture release AP 3.3.x is very efficient, both on Lion and Mountain Lion. But you need a decent hardware to support it. The older Macs will have problems with the storage and CPU requirements. For good performance on large raw images plenty of RAM is important, at least 4GB, but 8GB would be much better, and your library should be on a fast disk, preferably on an internal drive. And don't let the system drive get too full.
Many reports about Aperture being slow are due to putting the Aperture library onto slow disks or acessing the original image files over the network, insufficient RAM, or corrupted or ill-designedAperture databases.
Aperture excels at all kinds of image processing that can be considered image developement - raw processing and color/lighting adjustments, but does not do compositing. If you are shooting raw and want professional image developement I'd recommend to do this in Aperture and not in iPhoto - you will have much more control over this in Aperture (after a steep learning curve). You can also repair and retouch the image to correct minor blamishes. For graphics compositing and inpainting you can set up an external editor and send your images from Aperture to this external editor - any of the editors Corky recommended would be o.k. for this.
To see, if you will want the advanced image processing in Aperture or the easy to use, more basic options in iPhoro will be sufficient to you have a look at the Aperture User manual, or the tutorial on the support page: Aperture Support
But Aperture is a professional apllication, not "plug and play". You should only consider it, if you are willing to spend some time on learning to use it properly and are willing to work your way through the manual.
Regards
Léonie -
IMAC early 2009 2GB RAM, 2.66ghz Intel Core 2 Duo, Im currently running Snow LEopard 10.6
So I have an iMAC early 2009 2GB RAM, 2.66ghz Intel Core 2 Duo, Im currently running Snow LEopard 10.6 & I tried upgrading to Yosemite 10.10 today and right before it finishes it cancels download and says unable to download application "NSInternalInconsistentexception" ??? how do i fix this
Mavericks is no longer available from the App Store, so your choice is Yosemite. One option is to create a new partition (~30- 50 GB), install the new OS, and ‘test drive’ it. If you like/don’t like it it, you can then remove the partition. Do a backup before you do anything. By doing this, if you don’t like it you won't have to go though the revert process.
Check to make sure your applications are compatible.
Application Compatibility
Applications Compatibility (2) -
Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
Problem description:
My iMac (early 2008) with OS 10.10.2 runs slow. I have run EtreCheck several times, and I am unable to move beyond Problem System Launch Agents (11 processes killed due to memory pressure) and Launch Daemons (12 processes killed).
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 9:50:48 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 8800 GS - VRAM: 512 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 4 days 20:29:22
Disk Information: ℹ️
Hitachi HDS721010KLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Mac iBook HD (disk0s2) / : 999.35 GB (521.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nesessionmanager.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.arubanetworks.via.NetworkMonitorLaunchd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
VIA PrefPane [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% Mail
2% com.apple.iCloudHelper
1% Creative Cloud
1% Google Chrome
Top Processes by Memory: ℹ️
223 MB Google Chrome
150 MB Finder
129 MB Google Chrome Helper
112 MB Mail
69 MB Google Drive
Virtual Memory Information: ℹ️
35 MB Free RAM
1.45 GB Active RAM
1.45 GB Inactive RAM
888 MB Wired RAM
27.01 GB Page-ins
851 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
IMac early 2008 with OS X Lion 10.7.5 running slowly. How can I speed it up?
iMac early 2008 with OS X Lion 10.7.5 running slowly. How can I speed it up?
Hello, see how many of these you can answer...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab of Activity Monitor, are there a lot of Pageouts? -
My Macbook Pro is running really slow and programs keep crashing
I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
Thanks a lot
EtreCheck version: 2.1.8 (121)
Report generated 17 April 2015 08:02:01 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 155
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
JMicron Samsung S2 Portable 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
/Library/Extensions/tap.kext
[not loaded] foo.tap (1.0) [Click for support]
/Library/Extensions/tun.kext
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
Startup Items: ℹ️
tap: Path: /System/Library/StartupItems/tap
tun: Path: /System/Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.logmein.hamachimb.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[failed] com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.hamachix.tuncfgd.plist [Click for support]
[running] com.logmein.hamachi.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[failed] com.rim.BBDaemon.plist [Click for support] [Click for details]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Spotify Application Hidden (/Applications/Spotify.app)
BlackBerry Device Manager UNKNOWN Hidden (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
WebRank SEO
Audio Plug-ins: ℹ️
EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
VLC Streamer [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 254.45 GB
Destinations:
SAMSUNG [Local]
Total size: 999.86 GB
Total number of backups: 36
Oldest backup: 2012-04-09 11:47:32 +0000
Last backup: 2015-02-05 20:06:09 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
4% Safari
1% Skype
0% Dropbox
0% rapportd
Top Processes by Memory: ℹ️
241 MB Skype
206 MB Safari
172 MB Spotify
129 MB mds_stores
120 MB Finder
Virtual Memory Information: ℹ️
2.49 GB Free RAM
4.03 GB Active RAM
844 MB Inactive RAM
1.23 GB Wired RAM
2.80 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 07:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
Apr 17, 2015, 07:42:57 AM Self test - passed
Apr 16, 2015, 10:33:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
Apr 16, 2015, 08:07:28 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
Apr 14, 2015, 07:13:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-04-14-191357_[redacted].crashLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Photoshop Elements 12 runs really slow and is almost unusable.
Photoshop (and Premiere) Elements 12 runs really slow and is almost unusable.
All other high end software works perfectly including 3D rendering software.
27" iMac mid 2011.
16gb of RAM.
Over 100gb free hdd space.
Radeon HD card 2GB.
3.4 GHz Intel Core i7.
I have tested on tiny low quality images as well.
I bought this with the bundled Premiere Elements which is also unusable even with the smallest and lowest quality video file.
iMovie works fine as does other video editing software. I ONLY have an issue with Photoshop and Premiere Elements 12.
Mavericks 10.9.3
Elements 12.1After the latest update, Firefox is much better. Using it again.
-
Kernel panic - iMac Early 2009 - OS 10.9.5
My iMac Early 2009 computer has been shutting down in different ways during different programs, usually graphics oriented. Usually it freezes the display or some part of the display, becomes very very slow and then maybe I can wait and save work before restarting, maybe not--it's just frozen. I was watching a video in Chrome just now and it completely shut down and restarted. This is the first time this has happened--complete shut down. I wonder if anyone can interpret the shut down log.
Specs are as follows:
iMac "Core 2 Duo" 3.06 24-Inch Aluminum (Early 2009) (E8435)
6 MB shared level 2 cache
1066 MHz system bus
8GB of RAM (1066 MHz DDR3 SDRAM)
1 TB (7200 RPM)
NVIDIA GeForce GT 130 graphics - 512 MB GDDR3
Log of the shut down follows. Thank you very much in advance if anyone has any idea what is wrong.
Mon Oct 6 22:29:21 2014
panic(cpu 0 caller 0xffffff7f99628f30): NVRM[0/2:0:0]: Read Error 0x0061002c: CFG 0x00000000 0x00000000 0x04000000, BAR0 0xd2000000 0xffffff8124c6e000 0x094700a1, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff81233cbbe0 : 0xffffff8018a22f79
0xffffff81233cbc60 : 0xffffff7f99628f30
0xffffff81233cbd20 : 0xffffff7f996f250a
0xffffff81233cbd60 : 0xffffff7f998c991c
0xffffff81233cbd80 : 0xffffff7f996c68c7
0xffffff81233cbda0 : 0xffffff7f99769dbf
0xffffff81233cbe20 : 0xffffff7f99610fce
0xffffff81233cbee0 : 0xffffff7f995debc5
0xffffff81233cbf20 : 0xffffff8018a4a20a
0xffffff81233cbfb0 : 0xffffff8018ad7607
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f995d9000->0xffffff7f99841fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f990bf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f995c9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f99586000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9984c000->0xffffff7f99af5fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f995d9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f990bf000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000018800000
Kernel text base: 0xffffff8018a00000
System model name: iMac9,1 (Mac-F2218FA9)
System uptime in nanoseconds: 116336346660163
last loaded kext at 73429381599468: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9ae9f000, size 20480)
last unloaded kext at 73492603237583: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9ae9f000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 2.0.3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.14.34
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleBacklight 170.4.11
com.apple.GeForceTesla 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.nvenet 2.0.21
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDMouse 180.9
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40K1B0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: Mass Storage Device
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:Thanks Mike. I have no third party peripherals, but I did install ram, so I'll take that out. I'm unable to install the Apple Hardware Test (holding D down doesn't work for me and I don't have the install disks that came with the computer anymore.) I think it is a hardware problem though, due to it happening during lots of different programs running etc. I'm guessing it is GPU related as well, because it says
Kernel Extensions in backtrace:
com.apple.nvidia.classic [...]
From research I've done online, I gather replacing the video card will be half as expensive as buying a new computer, so I'm in a jam there. The iMac screen display is also quite old -- it has a yellowish color now and often on the desktop you can "see through" windows "on top": you can see the outlines of windows below. -
Adobe CS6.0 out of memory error on iMac (early 2009)
Hi:
Adobe CS6.0 Photoshop is returning "Out of Memory (RAM)" errors and is unusable on a lab of iMacs.
The system exceeds Adobe minimum specs (1GB ram).
Our school has a lab of computers with both Adobe CS5.5 and Adobe CS6.0 Master Collection installed on a lab of iMacs (early 2009).
The computers all have 4GB of memory and come with an NVidia GeForce 9400M 256MB video card.
I notice that this video card shares ram with the main system.
CS5.5 runs perfectly well but CS6.0 is not co-operating.
We have updated Photoshop to version 13.04 and have run Apple's Software Update (latest version).
I have looked online and this is a known problem with computers that have Adobe CS5 & 6 installed with Mac OS10.7.x but only on certain video cards.
There are people out there with 32 GB ram having the same problem.
I'm guessing the answer may be to update the video card drivers somehow.
Your input is greatly appreciated.
Regards
ODrewHi ODrew,
I'm shocked you can operate OK with only 4GB of RAM, that certainly wasn't enough for my 2007 iMac to not continually slow down!?
CS6 Sys requiremnts...
Mac OS
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8, v10.7, or v10.8**
4GB of RAM (8GB recommended)
4GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
Additional disk space required for preview files and other working files (10GB recommended)
1280x900 display
7200 RPM hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended)
OpenGL 2.0–capable system
DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certified GPU card for GPU-accelerated performance
And I don't see that Video card supported...
http://www.adobe.com/products/premiere/tech-specs.html
I don't think you can upgrade that video card...
http://www.ifixit.com/Answers/View/93250/Upgrade+the+NVIDIA+GEFORCE+9400M+GRAPHI CS+PROCESS -
My MacBook Pro is running really slow - how can I fix it?
my MacBook Pro is running really slow - how can I fix it?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion/Mountain Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion/Mountain Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
My mac book pro is running really slow what should I do?
My mac book pro is running really slow what should I do?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
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