Imac freezes/crashes with any software

Purchased this imac (intel) december 2009.  a few months later the freezing/crashing screen started.  I've since downloaded all software upgrades for OS, itunes, word, excel, icloud, leopard, lion etc.  I can't seem to get any answers thru the online/phone staff.
A few weeks ago I notice that my "toolbar" actually has white spots/dots and when it's about to freeze, this white spots/dots start to jiggle.
Also, when using Microsoft Word, the option button which is "blue" also have white spots/dots and it jiggles before freezing/crashing.
I'm so confused...Do I restore my whole computer?  Do I take the desktop into the apple store? 
If anyone wants a pic....i have some....

Why are you convinced it's software? I would recommend running Apple Hardware Test in Extended Mode. Each pass will take 30-60 minutes in Extended Mode. If no errors appear after the first pass run in Extended Mode another 2-3 times to be sure. If you get errors write them down and make an appointment at your local Apple Store or AASP?

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