IMac shuts down randomly
I have an iMac G5 PowerPC and when I leave it on for a while the thing shuts down or puts itself to sleep. So I thought to myself what could it be. I have a fan in my room so I pointed my fan towards the back of it and it's fine. I know its a heat problem, but I need to know exactly what's wrong with it. I don't think I still have my applecare on it so what do I do? Thanks in advance for everything.
Take a look at iMac G5 Repair Extension Program for Power Supply Issues.
BTW, this is the iMac G4 discussion area. Since you have an iMac G5 you really should start any future threads in the iMac G5 discussion area.
Similar Messages
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Imac shuts down, randomly, all the time
So my imac shuts down randomly all the time, after it turns itself off, u need to unplug it for ages, then it will restart (way longer than it should to reset smc). Even in target mode,
Even stranger is it logs a console message stating, system must shutdown now, shutting down....
I thought it must certainly be hardware issue but what? I have checked all temps, reset firmware, etc etc.....
The logic board has been replaced, so it can only be the psu?? any ideas?I've experiencing the same problem.
If there is a power failure (or the power line gets disconect) I have to unplug everything from the back of the computer and wait for hours till I can turn it back on.
Recently it started to turn itself off..... and then I have to wait for several hours till I can get it to work again..... any tips on how to solve this? -
I have a 2011 IMAC operating on 10.9.5 with 16 G memory that will randomly just shut down on me. Before it does, it will make a skipping noise, freeze and then shut down. I am a photographer and am always on Photoshop or Lightroom. What could this be? The report says..
panic(cpu 1 caller 0xffffff802dedc43e): Kernel trap at 0xffffff802dea35f8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007feb81d1e000, CR3: 0x000000007683b038, CR4: 0x00000000000606e0
RAX: 0xff7fff80503baca8, RBX: 0xffffff80503b71b0, RCX: 0x0000000000000490, RDX: 0xffffff821ad63dac
RSP: 0xffffff821ad63bf0, RBP: 0xffffff821ad63c20, RSI: 0x0000000010b98000, RDI: 0xffffff80506481c0
R8: 0x0000000000000021, R9: 0xffffff821ad63d90, R10: 0xffff800090000000, R11: 0x0000000000000206
R12: 0xffffff8050648000, R13: 0x0000000010b98000, R14: 0x0000000010b98000, R15: 0xffffff80506481c0
RFL: 0x0000000000010216, RIP: 0xffffff802dea35f8, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007feb81d1e000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff820fbbddf0 : 0xffffff802de22f79
0xffffff820fbbde70 : 0xffffff802dedc43e
0xffffff820fbbe040 : 0xffffff802def3976
0xffffff820fbbe060 : 0xffffff802dea35f8
0xffffff821ad63c20 : 0xffffff802de8890d
0xffffff821ad63cb0 : 0xffffff802de8868b
0xffffff821ad63de0 : 0xffffff802deae656
0xffffff821ad63e10 : 0xffffff802de62239
0xffffff821ad63e50 : 0xffffff802de26bc1
0xffffff821ad63e80 : 0xffffff802de139c5
0xffffff821ad63ef0 : 0xffffff802de1e013
0xffffff821ad63f70 : 0xffffff802dec9b9d
0xffffff821ad63fb0 : 0xffffff802def4196
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000002dc00000
Kernel text base: 0xffffff802de00000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 94695804655
last loaded kext at 54623914679: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7fafe2a000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ApplePolicyControl 3.6.22
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.AMDRadeonX3000 1.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD6000Controller 1.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1If you have third party ram installed remove it and reinstall the original ram to test.
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[HELP] iMac shuts down randomly
I bought my 20-inch iMac back in September, and recently my iMac has been acting strangely.
It will shut down itself randomly, and it's hard to predict when it will shut down.
It shut down yesterday after I got out of shower, and it shut down today after finishing my dinner. I've been trying to use process of elimination to figure what's the root of problem, but it is not as easy as it seems.
What I have known so far is that, the iMac never shuts down when I'm using it, it always happens when I am not around, and there is no one present while I was away so it has to be shutting down by itself. My iMac wasn't overheating either since it's idling while I was away.
Although the iMac did shut down while I was using Boot Camp before. However, after I upgraded to Leopard, my iMac, so far, has not shut down itself randomly while using Boot Camp.
P.S. I leave my iMac on all the time, and I was gone for Thanksgiving for 4 days. Surprisingly, the iMac was still on when I got back from the Thanksgiving break.
After doing some research, I come out of 2 possibilities that cause this problem.
1st. It's a faulty iMac that I bought.
2nd. The way I have the iMac's power cord connects to the outlet using a 5-Outlet powerstrip, which does not produce enough voltage for iMac.
There are probably more than just these 2 possibilities, I have not yet tried connecting the power cord directly to the outlet since the power cord is not long enough to reach the outlet. I don't think it's a faulty iMac either because the possibility of getting a faulty iMac is pretty low.
This problem is starting getting on my nerve, and I am not sure if I am the only one out there experiencing this sort of problem.
I am sure there are experts out there have solution for this particular problem.I have had this issue happen twice that I know of in the last month or so.
It has happened each time while burning a DVD in the iMacs internal DVD drive. I think from memory they were both DVD-ROM-UDF discs and both stopped in the middle of the burn.
I can't remember how long the computer was on the first time it happened but this time it was only on for a few minutes.
The only thing I could think it might have to do with is either the USB hub that I'm using or one of the external drives that were attached at the time.
They were being accessed at the time it shutdown so maybe there was a power management issue with dealing with the peripheral devices.
I have experienced inconsistent performance with peripheral ports in Apple products for at least the last 5 years. I have encountered problems with only one firewire port functioning properly on many different machines - i.e there are two ports both work individually, try getting them to work together and one device disappears.
Inconsistent speeds with USB ports acting something like a USB-1 speed or even slower, and non-powered (or... not powered enough) USB ports on the higher end laptops - i.e; PowerBook G4 15inch could not mount an external USB hardrive on any port (without the powerlead) while the lesser iBook 14inch could on either USB port.
I don't know if these issues were specifically designed to be there (I couldn't imagine why) but they do exist and frustrate me daily.
I'd try disconnecting everything including your keyboard and mouse, if you have a spare try those and see what happens.
Once your machine is up and running (if you get that far) try plugging one peripheral in at a time and leave it like that for an hour - see what happens.
If that doesn't work start unplugging your household devices that you seem to have many of. See if this helps - i think it would be better to replace a $60 phone then a $2,000 computer or an old microwave for a newer safer one.
It might be worth going over to you neighbours house to see if the problem persists there, you might have some kind of problem on your electricity connection.
Anyway good luck, let me know how you go. -
IMac shuts down randomly after downloading Lion
About a month ago, I installed OS X Lion from the App store. Ever since then, my iMac randomly shuts down, even when it's not necessarily hot. It especially shuts down when I have multiple videos playing like on YouTube and Netflix, but still, it's not abnormally hot. Never had a problem before and this iMac is 2 years old. I have even reinstalled Lion twice now after using the Command + R. I even tried the disk utility part. And tried holding down the shift key at startup, which I did first by the way...
Please help!!! I've never had a problem with any of my other Apple devices (MacBook, iPhone 4 & 5, iPod) so this is kinda shocking to me.
iMac info
3.6 GHz
8 GB RAM
21.5" screen
Thank you
Karissa (loyal Apple customer)I don't know if this helps or not, but what the heck, here's the report after my computer shuts down and reboots:
Interval Since Last Panic Report: 66293 sec
Panics Since Last Report: 5
Anonymous UUID: ECECCE99-D4E3-016D-7533-93A1A61D32C3
Tue Mar 12 20:38:58 2013
panic(cpu 0 caller 0xffffff801e2b7bd5): Kernel trap at 0xffffff801e56ffe4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000020a4f000, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000020
RSP: 0xffffff810ecbacc0, RBP: 0xffffff810ecbacc0, RSI: 0x0000000000000002, RDI: 0x0000000000000008
R8: 0x000000000000001f, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000246, R13: 0xffffff810ecbacc0, R14: 0x0000000000000001, R15: 0xffffff810ecbadd8
RFL: 0x0000000000010282, RIP: 0xffffff801e56ffe4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff810ecba960 : 0xffffff801e21d626
0xffffff810ecba9d0 : 0xffffff801e2b7bd5
0xffffff810ecbaba0 : 0xffffff801e2ce4ed
0xffffff810ecbabc0 : 0xffffff801e56ffe4
0xffffff810ecbacc0 : 0xffffff7f9f29642b
0xffffff810ecbad10 : 0xffffff801e33a47e
0xffffff810ecbae30 : 0xffffff801e3d0508
0xffffff810ecbb120 : 0xffffff801e3dc295
0xffffff810ecbb240 : 0xffffff801e3dbac3
0xffffff810ecbb490 : 0xffffff801e3d5b63
0xffffff810ecbbb40 : 0xffffff801e3cb29f
0xffffff810ecbbb90 : 0xffffff801e3cb520
0xffffff810ecbbda0 : 0xffffff801e3cb0fd
0xffffff810ecbbdc0 : 0xffffff801e35f27c
0xffffff810ecbbdf0 : 0xffffff801e34160b
0xffffff810ecbbe80 : 0xffffff801e33f7b1
0xffffff810ecbbeb0 : 0xffffff801e3399dc
0xffffff810ecbbf60 : 0xffffff801e3404c9
0xffffff810ecbbfb0 : 0xffffff801e2b26b7
Kernel Extensions in backtrace:
com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f9f295000->0xffffff7f9f297fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001e000000
Kernel text base: 0xffffff801e200000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 526508368982
last loaded kext at 36462184093: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9e88b000, size 65536)
last unloaded kext at 153555848370: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9eb27000, size 65536)
loaded kexts:
com.eltima.ElmediaPlayer.kext 1.0
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i5, 3.6 GHz, 8 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: HL-DT-STDVDRW GA32N, 8.38 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB DISK, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3 -
IMac shuts down randomly then restarts
Hello everyone,
I've been having some issues with my iMac recently. Starting about three weeks ago, my iMac will randomly shut down and then restart. The screen turns black then after a few seconds the display turns on with a message stating "Your computer restarted because of a problem. Press any key or wait a few seconds to continue starting up."
This has been happening multiple times per day. The time elapsed between initial start up and the random shut down has varied. Yesterday, I was using safari for about 15 minutes when it shut down (only other app open was Mail). I let the system restart and then went back to what I was doing. That lasted about 20 minutes before the shut down happened again.
Any advice would be appreciated. My next step will be to call AppleCare if I cannot solve the issue before then.
21.5-inch iMac
With the following configuration:
• 2.7GHz Quad-core Intel Core i5, Turbo Boost up to 3.2GHz
• 8GB 1600MHz DDR3 SDRAM - 2x4GB
• 1TB Serial ATA Drive @ 5400 rpm
• NVIDIA GeForce GT 640M 512MB GDDR5This document has the word crash across it so I assumed that it might be important. ; )
Process: Adobe Flash Player Install Manager [620]
Path: /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
Identifier: Adobe Flash Player Install Manager
Version: 13.0.0.206
Code Type: X86 (Native)
Parent Process: Install Adobe Flash Player [454]
Responsible: Adobe Flash Player Install Manager [620]
User ID: 0
Date/Time: 2014-05-09 19:51:19.133 -0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: CF1E4434-650D-5506-002E-47229DF10614
Sleep/Wake UUID: 3061BB60-EE6B-431C-8141-D67DD7DE70C0
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000000024000
VM Regions Near 0x24000:
__OBJC 0000000000021000-0000000000024000 [ 12K] rw-/rwx SM=COW /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
--> __LINKEDIT 0000000000024000-0000000000038000 [ 80K] r--/rwx SM=COW /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
VM_ALLOCATE 0000000000038000-0000000000039000 [ 4K] rw-/rwx SM=ALI
Application Specific Information:
dyld: launch, loading dependent libraries
/Volumes/e4e1a5f342abefc6bf3cb5b7b86f61dc3c6c5c8a/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
Thread 0 Crashed:
0 dyld 0x8fe1c860 ImageLoaderMachOCompressed::eachBind(ImageLoader::LinkContext const&, unsigned long (ImageLoaderMachOCompressed::*)(ImageLoader::LinkContext const&, unsigned long, unsigned char, char const*, unsigned char, long, int, char const*, ImageLoaderMachOCompressed::LastLookup*, bool)) + 2480
1 dyld 0x8fe1be26 ImageLoaderMachOCompressed::doBind(ImageLoader::LinkContext const&, bool) + 134
2 dyld 0x8fe1114f ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 159
3 dyld 0x8fe10740 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 214
4 dyld 0x8fe06905 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 176
5 dyld 0x8fe0763c dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2111
6 dyld 0x8fe03264 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 430
7 dyld 0x8fe03077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fe2a07e ebx: 0x8fe1bdae ecx: 0x8fe38a0c edx: 0x00024000
edi: 0x00024000 esi: 0x00000000 ebp: 0xbffff1f8 esp: 0xbffff150
ss: 0x00000023 efl: 0x00010246 eip: 0x8fe1c860 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00024000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0 - 0xffffffffffffffff +com.adobe.flashplayer.installmanager (13.0.0.206) <2CF5283E-58CC-35E1-997A-5BF9EDABE4EA> /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
0x8fe02000 - 0x8fe34417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x900d6ff7 com.apple.backup.framework (1.5.2 - 1.5.2) <BE2F37D3-F610-30EE-B106-44B5DAE35603> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x901d4000 - 0x90227fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x90228000 - 0x9027dfff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9027e000 - 0x902a2fff libJPEG.dylib (1042.2) <72940135-AAA7-3F55-A2E7-CECDDBD592BE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x902a3000 - 0x902a5fff libsystem_configuration.dylib (596.13) <57095AFE-3FF1-3F42-A43E-ED679409B827> /usr/lib/system/libsystem_configuration.dylib
0x902a6000 - 0x902c0ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x902f2000 - 0x90383fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90384000 - 0x9038fff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x90390000 - 0x90392ffb libRadiance.dylib (1042.2) <3AE35DFA-AAF0-37C0-8544-1B19E9B5FCE1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x903e8000 - 0x903ecffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x903ed000 - 0x9044eff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x90840000 - 0x90844ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x90845000 - 0x90895ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x90896000 - 0x90b8bff8 com.apple.CoreImage (9.2.7) <AD2199E4-B18B-3CFC-94C4-B1B8D20CFB8B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x90c78000 - 0x90c79fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x915e3000 - 0x915e7ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x91689000 - 0x91691fff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x916a9000 - 0x916a9fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x916aa000 - 0x916d1fff com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x916d2000 - 0x91940ff6 com.apple.security (7.0 - 55471.14.1) <025B3E5C-1582-357F-BFE5-B1AA3ACD18F2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9194c000 - 0x91968ff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x91975000 - 0x91a69fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x91d77000 - 0x91da8ffb com.apple.GSS (4.0 - 2.0) <E935DA55-0DBE-3D5A-9DFB-FBBFDB457F33> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x91ebe000 - 0x91ebfffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x91ec0000 - 0x92124ff7 com.apple.CoreData (107 - 481.01) <85EE4DFF-3A61-3D3B-A818-524F0A427A4D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9212d000 - 0x92132ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x92133000 - 0x92d51ff3 com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92d52000 - 0x930c7ff9 com.apple.HIToolbox (2.1 - 697.4) <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x930c8000 - 0x93114ff7 libcups.2.dylib (372.2) <ED7CEA7C-9FD7-34E0-B960-268BD6AFA056> /usr/lib/libcups.2.dylib
0x931ce000 - 0x9320bff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9320c000 - 0x93210fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93211000 - 0x93512ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x93515000 - 0x93688ffb com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <AAF3AB26-3BAD-3E5F-8192-9805B7AA1CB1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93715000 - 0x93715fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93716000 - 0x9377ffff com.apple.SystemConfiguration (1.13 - 1.13) <144317BE-7AE5-3B8D-90CD-62DCDE9399E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x937e0000 - 0x938f7ffb com.apple.WebKit (9537 - 9537.75.14) <514A37D5-3633-3F85-949D-CC0155DE6B1B> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x93900000 - 0x93904ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x93938000 - 0x93962fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x93963000 - 0x93d97ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x93d98000 - 0x93d9fffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x93dc3000 - 0x93e13fff com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x93e14000 - 0x93e14fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93e15000 - 0x93e21ffe libkxld.dylib (2422.92.1) <EDA98A27-A9F0-3487-A635-B7FE6AC1C8B6> /usr/lib/system/libkxld.dylib
0x93e4e000 - 0x93ec1fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x93ec2000 - 0x93f4bfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x94add000 - 0x94ae7fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x94ae8000 - 0x94aedff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94aee000 - 0x94b4cffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x94b4d000 - 0x94b79ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x94b7a000 - 0x94b96fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x94b97000 - 0x94b9ffff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x94d6b000 - 0x94d6fffa libGIF.dylib (1042.2) <6B0C937C-5950-33D1-9B39-6CE1E1BB3FD2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x94d70000 - 0x94d70ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x94d71000 - 0x94d7eff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x94db8000 - 0x94de0fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x94de1000 - 0x94e05ff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x94e06000 - 0x94e06fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x94e07000 - 0x94e3dfff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x94ec0000 - 0x94eccffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x94ecd000 - 0x94edcfff libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94edd000 - 0x94f36ffe libTIFF.dylib (1042.2) <5589DBDB-4324-3DAE-8530-0B8273D3F21C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94f37000 - 0x94f7dff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x950ba000 - 0x950deff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x950df000 - 0x950efff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x950f0000 - 0x95146ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95908000 - 0x95925ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x959c6000 - 0x95a3cff3 com.apple.securityfoundation (6.0 - 55122.1) <18024F59-DE2B-3FC5-A29F-8F2B27349685> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x95a3d000 - 0x95a3efff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x95ade000 - 0x95bebfff com.apple.ImageIO.framework (3.3.0 - 1042) <19F7AA81-5144-37F3-AAAC-4D200C7417D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x95bec000 - 0x95bf2ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x95bf3000 - 0x95c4fffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x95d0e000 - 0x95d26ff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x95d57000 - 0x95d62ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x95d63000 - 0x95dccffa com.apple.datadetectorscore (5.0 - 354.3) <566882DE-B726-331E-BA89-ACBB3D5BEEC4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x95ddb000 - 0x96101ffd com.apple.JavaScriptCore (9537 - 9537.75.12) <4E79A817-4AC3-39C8-B820-8817BFC5272B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9612c000 - 0x96135ffc com.apple.CommonAuth (4.0 - 2.0) <99219CEB-D340-3E1F-9C04-FD0FA700BD67> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x96136000 - 0x964fbff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x964fc000 - 0x9653efff libGLU.dylib (9.6) <6A7E248D-3936-3B0D-9BF2-E4F0D2FE5306> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9653f000 - 0x9658eff1 com.apple.HIServices (1.22 - 467.2) <F47161AA-E19F-3357-862F-5B4C8DA97975> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9658f000 - 0x9662bfff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x96630000 - 0x96632fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x96633000 - 0x96671ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x96889000 - 0x9699bffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
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0x96a9b000 - 0x96af0ff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x96af1000 - 0x96b0cff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x96b14000 - 0x96b1cfff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x96b3c000 - 0x96b40ffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x96faa000 - 0x96fafff3 libsystem_platform.dylib (24.90.1) <0613F163-9A7A-3908-B30B-AC1627503933> /usr/lib/system/libsystem_platform.dylib
0x96fb0000 - 0x96fb0fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97130000 - 0x9715eff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x974cb000 - 0x975bbffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x975bc000 - 0x975beffe libCVMSPluginSupport.dylib (9.6) <DF20981B-DAD0-3125-8089-C96CB3226888> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x975bf000 - 0x975d8fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x975ef000 - 0x9761aff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x9761b000 - 0x9761cffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
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0x97a5f000 - 0x97d49fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x97de7000 - 0x97df2fff com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x97df3000 - 0x97e05fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib
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0x97e1d000 - 0x97e59ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97e5a000 - 0x97e5bffa libsystem_sandbox.dylib (278.11) <E8BE1DF7-2F3D-3202-B807-A85C99220AB6> /usr/lib/system/libsystem_sandbox.dylib
0x97e5c000 - 0x97e5cfff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x97e66000 - 0x97e67fff libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
0x97e93000 - 0x97e97fff libheimdal-asn1.dylib (323.92.1) <DD8BAEED-28AC-389E-9DC4-E32DA60CB05A> /usr/lib/libheimdal-asn1.dylib
0x97e98000 - 0x97eaafff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x97edc000 - 0x97eeaff3 com.apple.opengl (9.6.0 - 9.6.0) <63941A8D-AACC-3C71-BE8C-4DAA913A1439> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x97eeb000 - 0x97f06ff6 libPng.dylib (1042.2) <85BC9AE9-7924-34B8-842F-B11BBAD64D22> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97f07000 - 0x97f10fff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x97f49000 - 0x980f14af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x980f2000 - 0x9813afff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9813b000 - 0x98153fff com.apple.CFOpenDirectory (10.9 - 173.90.1) <13B70F7C-9A4D-3CCA-AEB8-3958F5B6167E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9848d000 - 0x98496fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x984fe000 - 0x98660ffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x98661000 - 0x986f8ff7 com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x987a0000 - 0x987a9fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9885f000 - 0x98862ff7 libdyld.dylib (239.4) <F4604F64-945B-3871-8F26-E9C55488BC27> /usr/lib/system/libdyld.dylib
0x988ca000 - 0x988d3fff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98932000 - 0x98a69fff com.apple.desktopservices (1.8.2 - 1.8.2) <CCE6EB2B-1799-349A-8F13-003077CDFF31> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x98a6a000 - 0x98a95ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x98a96000 - 0x98a9effe libGFXShared.dylib (9.6) <D75FE2D7-0CF9-351E-9EE3-893F2B2114BE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98a9f000 - 0x98a9ffff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x98aa0000 - 0x98b15ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x98b16000 - 0x98bd9ff1 com.apple.CoreText (352.0 - 367.19) <14FD889D-4D6D-3D53-B28E-2E23975B3C9D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x98bda000 - 0x98caafef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x98e1c000 - 0x98e1fff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98e20000 - 0x98efbff7 com.apple.LaunchServices (572.26 - 572.26) <5915A9AC-7928-30B1-9329-94048ADE81D9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x98efc000 - 0x98f03ff2 com.apple.NetFS (6.0 - 4.0) <915AA303-C02B-3B0C-8208-D8AAA4350DB4> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98f56000 - 0x98f62ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <B7440CD7-04F8-3558-B5AA-FD48381B14DE> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x990ab000 - 0x993d6ffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x993d7000 - 0x99417ff7 com.apple.bom (14.0 - 193.1) <FFF1C8E5-41FF-357B-8681-69B21DCED2E4> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x99418000 - 0x994feff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x995da000 - 0x995edfff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x995ee000 - 0x9a48dff5 com.apple.WebCore (9537 - 9537.75.14) <4021EC9F-936C-32AE-9BF2-031694CC43ED> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9a48e000 - 0x9a491ff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9a492000 - 0x9a4aaffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
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0x9ab16000 - 0x9ad18fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9ad1d000 - 0x9ad9dff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9ad9e000 - 0x9aef4ff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9aef5000 - 0x9b0a1fff com.apple.QuartzCore (1.8 - 332.3) <00167BF7-E3C4-3AA7-8DA0-466BD4175350> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9b4f3000 - 0x9b4f3ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <85316395-817E-342D-8F41-88838EC6FB63> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b4f4000 - 0x9b55ffff com.apple.Heimdal (4.0 - 2.0) <3DEF31F9-7F59-3DEF-9DC8-7DDD23CA816F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9c21d000 - 0x9c309ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9c30f000 - 0x9c311fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x9c312000 - 0x9c3aaff7 com.apple.Metadata (10.7.0 - 800.23) <6590358F-9677-3257-8780-FF0462852EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9c3ab000 - 0x9c3b9fff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1027
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=148.6M resident=90.1M(61%) swapped_out_or_unallocated=58.4M(39%)
Writable regions: Total=8364K written=0K(0%) resident=68K(1%) swapped_out=0K(0%) unallocated=8296K(99%)
REGION TYPE VIRTUAL
=========== =======
Stack 64.0M
VM_ALLOCATE 8K
__DATA 14.5M
__IMAGE 528K
__LINKEDIT 43.1M
__OBJC 1944K
__PAGEZERO 4K
__TEXT 105.5M
__UNICODE 544K
mapped file 97.0M
shared memory 4K
=========== =======
TOTAL 327.0M
System Profile:
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f8
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Backup+ BK
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 23.4 -
Why is my iMac shutting down randomly?
Every time I turn my iMac on it will get to the login screen and once you login to an account the screen turns black..sometimes it takes a few minutes to turn back on then it does it again
Every time I turn my iMac on it will get to the login screen and once you login to an account the screen turns black..sometimes it takes a few minutes to turn back on then it does it again
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IMac 20" shutting down randomly
Hey folks,
My iMac has been shutting down randomly a couple of times a day. It's been happening ever since I purchased the machine (April, 2008) and more often when its warmer (I live in Los Angeles). I've taken the computer in for a check up and the Genius Bar said that they couldn't replicate the problem. They had the computer over over a week.
Now that it's getting warmer these days, I'm finding my iMac shutting down more often. Does anyone else have this problem? Any luck with the Genius Bar?
I've seen my hard drive reach 65ºC and the rest of the components in the high 50's, low 60's. As a temporary solution, I'm running smc fan control to try to keep things cool.
Thanks!Hi, a couple of questions -> Applecare? Have you contacted Apple Customer Relations?
I would also document everything you do from when you Start Up, times etc., Apps etc.
If you have a digital camera with movie, load it up with a large memory card & set it on a table near your computer & run it until you capture the shut down..After that Apple will take action...
Recently my 2 laptops MBPro 14mths old/MB 7 months old - Both had issues, after a few tests via AppleHelp still no joy - Apple replaced both with the latest models...
If the Genius can't help - Ask for the Manager...
Apple Corporate-408-996-1010.....L -
My iMac just shuts down randomly - I can't figure out why so I can't fix it. Help !
My iMac shuts down all the time...but randomly. I then have to restart it. what a pain. I don't know what the problem is. I use Safari and Firefox and have tried to use one or the other but it still shuts down. I use Clickfree for backup and have joined Mobileme. Help!
janeRun the hardware test that came with the Mac.
http://docs.info.apple.com/article.html?artnum=303081 -
New iMac shutting down and starting up randomly
My new iMac shuts down and starts up at random (over and over again usually in the first few minutes of start up). I ran a test with the TechTool Deluxe and the test involving "video" failed (all other tests passed). What do I do now? Help!!
Thank you!Welcome to Discussions - if your iMac is new, it's an intel and you can post on their forum, they'll be able to he you better. However, your first thought should be to call Apple, you have 90 days of free telephone help, and a year's warranty. Since what you are describing sounds like a hardware problem, even if you 90 days are up, call Apple (they will provisionally charge your credit card, but will remit the charge if the problem is hardware related). They will take care of the problem.
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First Gen iMac g5 shuts down randomly... and won't restart
My first gen iMac shuts off randomly, sometimes when I am not even in the room... and it takes 20 attempts at restarting before it will... the other times it shuts down during startup... I know there was an extended warranty for the power supply because it was defective... I had the same problem a few years ago and supposedly had the power supply fixed... now it is happening again and the extended warranty expired in Dec. 2008... which is bull... because if they fixed it the first time I would not be having the problem again... is this an easy fix? I can't even get in touch with anyone at apple for less than $29... which is also bull
If, in fact, your iMac G5 is a first generation unit, you may be affected by an issue involving defective capacitors on the logic board. This is reasonably easy to determine simply by removing the back, and examining the clusters of electrolytic capacitors for evidence of bloating or leakage. Affected components typically show an upward expansion or slight 'mushrooming' of the otherwise flat top of a capacitor.
If there is no evidence that this is the case, then the issue can typically be addressed by the replacement of the power supply. Units intended for use in later models prior to the release of the iMac which used an intel processor are backward compatible with earlier models. For the 20 inch iMac G5, the appropriate 'universal' replacement power supply would be a 661-3625 and is available here* for a more reasonable price than that typically advertised by other suppliers. The same company offers a non-advertised service in which all potentially affected capacitors on a defective logic board are replaced for $ 189.00. A bad board may, or may not, also require the replacement of the power supply. Such a determination can be made only after a unit with a defective logic board is submitted for repair.
*I may receive compensation as a result of parts or services being ordered by users specified at the link shown in this message. -
My MacBook Pro Core Duo from 2006 shuts down randomly requiring frequent reboots to the point I had to abandon doing any project or anything on this MacBook Pro. Same thing occurs with the iMac dual core from 2007. MacBook battery replaced. Is it internal battery for both, new logic board required, bad hard drive, or bad RAM?
Help.Run an Apple Hardware Test using the original installation disk that has the AHT instructions on it.
Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
It is possible that you may need a new PRAM battery.
Ciao. -
When I turn my cintiq on my iMac shuts down.
Seeking help with my mac setup! I’ve got an iMac with a cintiq hooked up to it. If I turn the cintiq off, and later turn it back on the whole system shuts down improperly. I’ve been looking around, and it seems to be a known problem, but I can’t find a solid solution. I’m testing a few things right now, hoping to resolve this. But I’m not the most technically literate. So if anyone has a fix for this I’d appreciate it!
Specs are as follows. 2009 iMac 27” 3.06 Intel Core 2 duo, 21 UX Cintiq. Just upgraded to 10.8.5.
I’ve been running OSX 10.6.8 without any trouble. Unfortunately a lot of software is no longer compatible that far back, and I don’t want to be left behind. I’d upgraded before and ran into this problem and went back to 10.6. They’ve improved it a bit since then ( it used to shut down randomly ). Figured it was time to give it another go, since a few new iterations have gone through. Better, but not fixed.Your hard drive is dead and you'll need a new one. If you're the least bit handy, you can replace the drive yourself. You need to decide what capacity and speed you want out of a new drive.
I'm hoping that you had backup schemes in place? If not, there's a chance that, with a tool such as DiskWarrior, you MIGHT be able to grab some data from your dead/dying drive.
Clinton -
Why is my imac shutting down by itself?
I have a late 2010 27in iMac and it has shut down randomly by itself 4 times in the last month or so, including twice in the last couple of days. I have 16G of RAM and am only using up to 8G ever. Just to be clear, it shuts down and does not restart automatically. I never have the screen brightness higher than half so I don't believe I am overheating it? I really want to know why this keeps happening.
Have you tried wiggling the AC power cord at both the wall socket (or surge protector bar)? You may possibly have a bad socket. Is anything else also plugged into the same surge protector preferably something that would stay off if its AC was interrupted. A light would not do since it could just barely flicker while that interruption would shut off the computer.
You may want to try it on a differnet AC power circuit. This would be a different breaker (or fuse) circuit from the one you are normally on. Is the AC outlet or circuit running on a ground fault interruptor protected circuit and if so, does the GFI trip? Coul;d it be reset by someone else if it is not right at your desk area?
Does this happen when you are using the computer or when it is just idling?
Is your preference setting to NOT start after a power interruption? You may want to, just for the heck of it, toggle this setting (In Energy Saver) on and off to see if it will result in a restart? If so, start looking more deeply at AC power problems.
Is there any particular program you are using when this happens?
Are you on some type of network where someone else could be getting control of your system? (Apple remote Desktop allows this kind of action.) If so, updates may have been remotely installed which will cause a restart or shut down if that is chossen by the remote administrator.
Has everything been fully updated? Some updates will shut the computer off for a restart. This is especially true for EFI type updates. This usually results in a restart which is not what you said was happening. Instead you got a shut down to a cold start. If that is the case then the updates are not the cause of your problem.
It is also possible that you could have a power supply failing. Are you still under three year AppleCare? If so give them a call to put the problem on record in case it develops to whare you need hardware repairs. -
Mid-2009 macbook pro 13" shuts down randomly when unplugged
When my MBP is plugged in, it has never restarted on me. Most of the time when it is unplugged it doesn't either, but for the last month or so it will randomly power off (it pauses for a half-second, screen dims and it turns off .) I have Mavericks on it and 128GB SSD in it originally when the problems started, I installed a 240GB SSD a week ago and restored to an image from before the problem started happening (April 14th) and it seemed like it was fine but within a day or two I noticed the problem again. I am not sure if perhaps some update is breaking it or what, but it is pretty irksome. The battery seems to be fine, although I'll admit it has said 'service battery' in the past (but it says 'normal' in the system profiler and lasts ~3-4 hours.) I have tried resetting the SMC using these instructions: http://support.apple.com/kb/ht3964 but it doesn't seem to have helped. I can restart the macbook on battery power after it turns off, so the battery doesn't seem to be dead when it powers off - in fact it will sometimes turn off when there are hours of life left. The macbook doesn't get particularly hot so I don't think it is an overheating issue.
Any ideas what could be the problem?Thanks for the suggestion. I finally gave in and bought a new battery and installed it (I've suspected this might be the problem for awhile) but unfortunately it hasn't fixed the problem at all. In fact, it almost seems worse - previously it has just had problems randomly, however I noticed just now at 42% it shuts down randomly within a a few minutes - it's happened 3 times in a row now (I turned it back on each time, leaving it unplugged, and it shut down again.) Any other thoughts?
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