Image Capture freezes

I use image capture to scan documents and pictures. It used to work perfect, but recently it started hanging up on me, usually after the first scan. If I try to close it and open it back up it says that the "scanner is in use", the only way to get it working right again for ONE scan is to reboot.....thats a pain!
Any suggestions? I'd be willing to try any other simple scanning software.

I just experienced this problem. I was able to solve it by quitting Image Capture, killing the application TWAINBridge.app and then starting Image Capture again. Then I went to "Browse Devices" and it showed my scanner and let me click the "Twain UI" button which gave me a cool scanning window I'd never seen before. After I finished using that, the normal scan window came back.
I did the kill from the command line but maybe it could also be done using Applications -> Utilities -> Activity Monitor.

Similar Messages

Scan with Image Capture freezes OS

Since I updated to Mavericks the system freezes when I scan in Image Capture.
This occurs with two different scanners, a Epson Perfection V30 and a Lexmark X364dw.
When I start the scan in Image Capture it seems to work. Then Image Capture shows the message "Saving picture [name of the picture], page 1" and freezes the whole Computer. Only the mouse pointer can be moved.
I only can do a force shut down by pressing the on-button for 6 seconds.
This occurs since I changed to Mavericks. With OS X 10.7 and 10.8 I never had any problem.
My Computer is a MacBook Pro 5,1 (late 2008) with 8 GB RAM, 750 GB HDD, all drivers and software is up to date, the scanner drivers for the Epson and the Lexmark devices are up to date (came on software update). The freeze occurs randomly and happens with the scanner connected via USB cable and also via WLAN.
Of course I tried all things crossed my mind, like repairing permissions, deleting preferences of Image Capture, reset PRAM, but this didn't solve the problem.
The HDD has 425 GB of free space. The files I tried to capture with Image Capture are text documents I wanted to scan with 600 dpi b/w into a PDF file.
Now I'm out of any idea what else I can do and hope to get an advice or a hint here.
Thanks in advance for any advice.
Matthias

I have that in the console, right after the scan:
24/03/2014 17:41:58,000 kernel[0]: process PrinterProxy[1671] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback
24/03/2014 17:42:02,000 kernel[0]: NVDA(Private): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
24/03/2014 17:42:02,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
24/03/2014 17:42:06,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x9 = Graphics Engine Error (GR Error 1)
24/03/2014 17:42:06,000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xc = Graphics Engine Error (GR Error 4)
24/03/2014 17:42:06,000 kernel[0]: IOVendorGLContext::ReportGPURestart
This issue is very recent, and problably linked to 10.9.2. I scan a lot of documents, and I would have noticed a computer freeze with 10.9.1
I will try with another user, but I need more time for that.
Thanks

Image capture keeps freezing

I just scanned several images using image capture a week ago no issues and now image capture keeps freezing in scan mode. updated drivers. wireless is detecting (using a canon MP640) in "scan gear" screen preview works fine but when scan is choosen everything freezes and image capture (not responding)
anyone?

I just had the same problem. Printer is connected by USB and the print function works perfectly. Mashing the scan button launches image capture but the pinwheel starts spinning and nothing happens. Same printer. Did you ever solve the problem?

Image Capture/Scanners

Since installing SNow Leopard Image Capture will not detect either of the scanners that I have installed: an Epson CX 4200 and a BrotherMFC 8460N. Also, when I open Print and Fax in Syst. Pref. and click on the scanner it will open a scanner window but will not detect the scanner. Suggestions?
FWIW, printing is working fine in both.
j

I seem to have a similar problem with Image Capture.
I have a portable S40 document scanner from Mustek, which I bought here in Taiwan. It works fine with Image Capture 4 on my OS X 10.5.8 laptop, but Image Capture 6 can't recognize the scanner.
I would like to test out an earlier version of Image Capture on my new iMac, but I only have 4.0, which doesn't work. Vue Scan and other programs don't recognize the scanner either, but I don't know if they would have the same problem on 10.5.
Funny enough, Lemkesoft's Graphic Converter can use the TWAIN driver, but when I tested it on both 10.6 and 10.5, the interface freezes. I can scan from Graphic Converter, but I can't calibrate the scanner!
The scanner also behaves differently between the two systems. With 10.5 the "ready" light comes on as soon as I plug it in (it's USB-powerd), but with 10.6 it only comes on when I ask Graphic Converter to acquire the TWAIN source.

Canon MP560 no longer recognized by Image Capture/Preview

I have a Canon MP560 wireless printer/scanner and for some reason the scanner can no longer be seen by either Image Capture, Preview, or the Canon mp560 scanner toolbox under the Print menu. This happened either after installing 10.6.5 or after installing the latest Canon Printer Driver updates (I am not sure which caused it, as I did both updates recently...)
It can, however, be seen by MP Navigator 3.0.
Anyone found a fix for this yet?
thanks

Okay, have done some testing and found some interesting things.
With a new install of 10.6.5 (selecting not to add any printers) I was not able to locate any Canon AIO via wireless. The Default Add Printer pane was empty so it looks like the printer and scanner driver needs to be present on the Mac. For the printer this is understood, as the Canon protocol 'canonijnetwork' is not present in the BJPrinters folder located in Library > Printers > Canon (due to the customized installation the Canon folder was not even present). In checking the Image Capture folder (HD > Library) I also found that the Devices folder was missing. Inside of here you would normally find the Canon IJScanner package/s for a standard installation of 10.6. But with the customized install this package was not present and appears to influence the Mac's ability to 'see' the networked scanner component. To confirm this, I installed the Canon v2.4.1 driver update, which in turn created the Devices folder in Image Capture and consequently made the scanner component appear in the Default Add Printer view.
Another observation was that prior to installing the Canon v2.4.1 update, Image Capture would still display the MP on the network, but under the Shared menu - not the Devices menu. So even without the ICA driver installed nor the MP scanner driver installed, I was still able to use Image Capture to scan a document from the wireless MP. The same was true for Preview in as far as the Networked Scanner selection showed all the MP's present on the wireless network.
At this stage I believe that the Canon driver update you mentioned may have contributed to part, if not all, of your current symptom. The install.log does have a record of what this update installs. If you checked it there may be record of the installer not completing correctly. In any case I assume that for your Mac this update did not complete correctly and is causing the problem. So one suggestion would be to run the [Canon Driver v2.4.1 update|http://support.apple.com/kb/DL899] again (or for the first time if you simply used Software Update previously) to see if this repairs the CanonIJScanner packages.

Where did my scanner go? It disappeared from Image Capture

I've been using Image Capture for quite awhile (since HP didn't upgrade their drivers to Lion probably), and suddently, even though my MacBook Pro is on the same wireless network as the printer/scanner (as they have been) the scanner is not showing up in Image Capture. But I can still print. And my dad is still able to scan from his PC to this same scanner. Any thoughts on how I can get it to show up again and start scanning? It's an HP Photosmart C7280.

Restart the Mac.
Turn off the scanner then turn it back on.
Launch Image Capture.
Click Shared top left side of the Image Capture window then click Show then click your printer name.
It should start scanning.

Image Capture & Automator to simululate USB reconnect

Greetings:
I'm trying to force a camera without dedicated tethering software (and that is not supported via Lightroom Tethering) to actually "tether."
I get about 90% of the way there, save for one problem: How can I make Image Capture automatically download a photo each time I take one, without unplugging and replugging the USB cable?
Obviously, I can tell Image Capture to open AutoImporter each time I connect the camera, which automatically downloads new photos in my camera into my Mac (where Lightroom then takes over and "auto imports" these into my Library).
BUT... if I take a new photo, then the only way I've been able to "import" that new photos is to unplug and replug the USB cable. Surely this can be solved by Automator?
I found one Automator action called "Take Picture" that works well with my camera and *almost* does what I want. That is, I can take a picture and it automatically downloads to my Mac. BUT, the problem with this action is it must be initiated from the Mac. That is, the Mac is used to trigger the camera's shutter. I don't want this. I want to trigger the shutter ON THE CAMERA, and have the file automatically download into a specified folder on the Macintosh.
Is there any automator action that will do this?
All I want is to take a picture (using my camera's shutter release) and have it automatically download to the Mac. The closest I've been able to come is to set up Image Capture and unplug/plug the USB cable each time to "trigger" the download. Seems like some bit of software could do this for me?
Thanks!

Greetings:
I'm trying to force a camera without dedicated tethering software (and that is not supported via Lightroom Tethering) to actually "tether."
I get about 90% of the way there, save for one problem: How can I make Image Capture automatically download a photo each time I take one, without unplugging and replugging the USB cable?
Obviously, I can tell Image Capture to open AutoImporter each time I connect the camera, which automatically downloads new photos in my camera into my Mac (where Lightroom then takes over and "auto imports" these into my Library).
BUT... if I take a new photo, then the only way I've been able to "import" that new photos is to unplug and replug the USB cable. Surely this can be solved by Automator?
I found one Automator action called "Take Picture" that works well with my camera and *almost* does what I want. That is, I can take a picture and it automatically downloads to my Mac. BUT, the problem with this action is it must be initiated from the Mac. That is, the Mac is used to trigger the camera's shutter. I don't want this. I want to trigger the shutter ON THE CAMERA, and have the file automatically download into a specified folder on the Macintosh.
Is there any automator action that will do this?
All I want is to take a picture (using my camera's shutter release) and have it automatically download to the Mac. The closest I've been able to come is to set up Image Capture and unplug/plug the USB cable each time to "trigger" the download. Seems like some bit of software could do this for me?
Thanks!

Image Capture downloads pictures and creates .aae file

Using Image Capture 6.6 to download pictures from my iPhone 5S to Macbook Air w/ OSX Yosemite.
When I go to the folder where I download the files on my computer, it shows a .JPG file and an .AAE file.
I cannot find preferences for Image Capture to turn the additional download off.
It is doubling file size storage on my computer as each picture has a .JPG @ 600KB and an .AAE @ 600K
I have bulk deleted the .AAE files using Spotlight and searching the file type, but do not wish to continue doing this if there is way to turn this off.

stevencallan wrote:
However, upgrading the camera to a newer Logitech device (Pro 9000, and the dropping of explicit support from Logitech with twain a while back), a "Select source" dialog window appears, with nothing in >the source list (so basically a blank text box with only the Cancel button active). Using a properties file works for other parameters (jdbc data source, logging, file name for the image), but kind of drawing a >blank on the data source for the camera.This is why I'm reluctant to upgrade software (imaginee frowney emoticon here; for those who still doubt wait until the next OTN site upgrade for another example). Stuff sometimes doesn't work any more when you do (imagine another frowny emoticon)
Until a better idea comes along use a card-reader to put the files into a folder, then load them into Apex as a second step. This is not as conveneint as loading directly from the camera, but if the interface won't work you'll have to do somethiing else.
I don't have immediate access to Apex - can you load off a card-reader instead of the camera by specifying the drive to load the files from?
It sounds like more of a Windows problem than Apex. Have you tried browser searches on Logitech and Twain to see if anyone has encountered similar problems?

Image Capture and Preview "folder not writable" error importing to shared folder

I'm running 10.8.5 on a Late 2012 model Mac Mini. I'm trying to create a folder under my home directory where my wife can import pictures using Image Capture or Preview while logged into her account. I've tried setting permissions on the folder by setting POSIX permissions and ACLs from the command line, and also by setting ACLs using Get Info in Finder, but it seems as though both Image Capture and Preview ignore the ACLs and instead rely solely on the POSIX permissions for everyone/other (even when a relevant group is set). Unless the POSIX permissions for everyone/other are "rwx" Image Capture and Preview both give an error that the import failed, and /var/log/system.log shows errors that the "folder is not writable". I'd like to be able to set this up without making the folder and the files in it writable by everyone. My understanding was that ACLs should take precedence over POSIX permissions, but even the POSIX permissions don't seem to be getting handled properly, because the group is ignored. Any help or explanation of what's happening would be appreciated.
Here's an example with details:
Suppose we have the users alice and bob. We want to set permissions on the directory /Users/bob/importdir such that Alice can import files from a camera there using Image Capture (or Preview, either would do), but don't want to relax the permissions more than necessary.
We create a group named bob_and_alice
We set the following permissions on /Users/bob:
POSIX: rwxr-xr-x, owner=bob, group=staff (i.e. default POSIX permissions)
ACLs:
0: group:everyone deny delete
1: group:bob_and_alice allow list,search,readattr,readextattr,readsecurity
2: user:alice allow list,search,readattr,readextattr,readsecurity
"Get Info" shows "Read & Write" for bob and "Read Only" for alice, bob_and_alice, staff, and everyone
We set the following permissions on /Users/bob/importdir:
POSIX: rwxrwxr-x owner=bob, group=bob_and_alice
ACLS: (these are already probably more permissive than should be necessary)
0: group:bob_and_alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
1: user:alice allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,file_inherit,directory_inherit
"Get Info" shows "Custom" for both alice and bob_and_alice, "Read & Write" for bob, and "Read Only" for everyone
Alice opens a Terminal and cd's to /Users/bob/importdir. Alice can create and delete files in this directory.
Now Alice opens Image Capture and with our camera connected we try to import a photo to /Users/bob/importdir. Image Capture shows an error dialog with the text "Import error. An error occurred while importing. The item 'foo.jpg' was not imported." /var/log/system.log shows the message: "Jul 20 22:12:34 computer_name.local Image Capture[32804]: Document destination folder is not writable" If instead Alice uses Preview it shows an error dialog with the text "The selected folder is not writable" and /var/log/system.log shows two error messages:
Jul 20 22:23:45 computer_name.local Preview[33280]: Document destination folder is not writable
Jul 20 22:23:45 computer_name.local Preview[33280]: Encountered error during image import: Error Domain=com.apple.ImageCaptureCore Code=-9934 "The selected folder is not writable" UserInfo=0x7ffda4881f00 {NSLocalizedDescription=The selected folder is not writable}
Now we change the POSIX permissions on /Users/bob/importdir to: rwxrwxrwx
The import succeeds with both Image Capture and Preview
Can anyone explain what's going on here? Is there another reasonable way to do this without, moving this shared directory to /Users/shared?

Did you figure out how to fix this?

Why doesn't Image Capture work with document feeders?

I've tried to scan a bunch of different types of documents using Image Capture and my Samsung CLX-3175FW's document feeder (multifunction color laser printer) but every time what gets scanned is a thin vertical slice of each page - completely useless. I don't see any way to force Image Capture to scan at 8.5" x 11" rather than doing whatever it's doing resulting in a thin vertical slice.
Any ideas on how to fix this?
Thanks!

Quick update... I've done some troubleshooting and confirmed that when Image Capture scanning via USB and using the document feeder, everything looks great. When the ONLY option I change is printing via wireless, I get the thin vertical slice of each page. I sent some screenshots to Samsung to see if they have any ideas.

Unable to delete photos from iPad with Image Capture or PhoneView

I recently downloaded about 50GB of photos to my iPad. They are RAW+JPG. Some of the RAWs are from a new camera that does not have RAW support on the Mac yet.
Using Image Capture I downloaded all the photos to my Mac. They all have the green check-mark next to them indicating they have been downloaded.
After confirming that the images transferred without becoming corrupted, I went back to Image Capture and selected all, then hit the Delete button. I confirmed that I really want to delete them all permanently.
Then a little floating window appears that says "Deleting..." and it stays like that for a long time. Eventually Image Capture simply loses its connection with the Mac and simply leaves this console message:
5/22/12 10:58:38.494 AM com.apple.launchd.peruser.503: ([0x0-0x91091].com.apple.PTPCamera[9744]) Exited with code: 255
Back on the iPad, I see that some of the JPEG-format photos have been deleted while the RAWs that went with them are still there. Meanwhile for many others, both the RAW & JPEG both still remain.
Any ideas what might cause this? Is it because the Mac doesn't yet have support for the RAW file and therefore doesn't recognize it as an "image" file?

The links below have instructions for deleting photos.
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
iPad Tip: How to Delete Photos from Your iPad in the Photos App
http://ipadacademy.com/2011/08/ipad-tip-how-to-delete-photos-from-your-ipad-in-t he-photos-app
Another Way to Quickly Delete Photos from Your iPad (Mac Only)
http://ipadacademy.com/2011/09/another-way-to-quickly-delete-photos-from-your-ip ad-mac-only
How to Delete Photos from iPad
http://www.wondershare.com/apple-idevice/how-to-delete-photos-from-ipad.html
How to: Batch Delete Photos on the iPad
http://www.lifeisaprayer.com/blog/2010/how-batch-delete-photos-ipad
(With iOS 5.1, use 2 fingers)
How to Delete Photos from iCloud’s Photo Stream
http://www.cultofmac.com/124235/how-to-delete-photos-from-iclouds-photo-stream/
 Cheers, Tom

Open image capture question

I am having trouble using the detect separate items feature in the Apple open image capture feature. Instead of separating the scans, it just does one big scan. Is anybody else having this problem? If it works for you, what type of scanner do you use?

Have you tried VueScan? It works well with several scanners. I would give it a shot. I have an old UMAX scanner that has no driver available for Mac OS X and VueScan made it work.
http://www.hamrick.com/
Here is the link to the latest Cannon driver. Looks kind of old.
http://tc.versiontracker.com/product/redir/lid/203799/LiDE20LiDE30v7010X.app.sit

Image capture not working in lion

Well! After 10 years or so of OS X my Kodak DC 5000 no longer works in image capture after upgrading to OS X Lion. After connecting the camera and trying to import images, Image Capture says "no device connected".
Went to the loca shop and using the same camera and cable, successfully imported picts to the desktop under Snow lepard, so I know it's not the camera or cable. Been a mac user for decades! never had a problem with "plug and play" until this update!
Do I need to get a card reader now? New camera? Not happening as long as this one works(ed). Already lost Photoshop, but didn't mind as I bought Pixelmator. However, the Image Capture not working is a showstopper. Is this Apple's version of Vista? Help please!

Yes, I have iPhoto 9.1.5, I also used the prefs and this still is not working. The upgrade to OS X Lion broke my driver and I am not able to do transfer any pics from the camera.
I assume I will now need to buy a card reader.

Preview and image capture don't save imported scanned image

Hi. Both preview and image capture aquire the scanner and displays the image overview. But when proceeding
to scan, the application simply hangs and no image is saved.
Maybe some prefs file is corrupted. Tried removing the com.apple.Preview from ~/Library/Containers, but didn't help....
What to do???

Not sure if this is relevant:
1) TWAIN-BRIDGE is installed otherwise mavericks won't talk to the scanner.
2) recently added an HP printer (no scanner). Shouldn't conflict with the scanner driver, but then again.....

Preview and Image Capture Not Recognising Scanner

Preview and Image capture have stopped recognising my networked Canon MX350 scanner. It seemed to occur after I used PhotoScore to scan some sheet music but that could be coincidence. I deleted the scanner driver and reinstalled it from the Canon website together with the MP Navigator software, and I am now able to scan from MP Navigator but not Image Capture or Preview. I have run Software Update but no updates are available.

Apple's official documentation only provides an information about printing by using this device - scanner is not listed. I would suggest to look for specific drivers on Canon's official webpage.
OS X: Printer and scanner software available for download - Apple Support

Image Capture freezes

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