Image Capture won't delete items

Image Capture will not delete items on my iPhone 5S. I have restarted both Mac and phone multiple times, but no joy. The delete icon is greyed-out.

I had this problem, too. What worked for me was going into Settings > iCloud > Photos on my iPhone, and turning off iCloud Photo Library.

Similar Messages

Image Capture can't delete items on iPhone, shows 'locked' graphic

I can't seem to press the 'delete' button or use the delete key in Image Capture. When selecting the images, it remains greyed-out. There is also a 'lock' image next to all the files. How can I delete these?

I had this problem, too. What worked for me was going into Settings > iCloud > Photos on my iPhone, and turning off iCloud Photo Library.

Image Capture won't recognize camera under other user log in

Image Capture won't recognize cameras under another other users log in on the same computer even though it works perfectly under the main user log in. Can some body hep me pleeze? What am I doing wrong or how can I let my daughter use her digital camera under her log in?
Power Mac G-5 Dual 1.8 Mac OS X (10.3.9) 80gbMaindrive,250gbSeagate/1gb ram/128mb vram

Hi G-Man,
It's probably something in the Preferences folder; Users/herusername/Library/Preferences. Start by removing com.apple.ImageCaptureApp.plist and trying again. If that doesn't do it drag the entire Preference folder to the desktop, log out and back in. Launch it again and if it works you can either reset preferences for all System Preferences and apps or drag the preferences files a group at a time back to the new Preference folder in Library and test Image Capture each time. That way you can narrow it down to the one offending preference file.
John

Image capture won't recognize my ScanSnap iX500. How do I make them work together?

Image capture won't recognize my ScanSnap iX500. How do I make them work together?

To use Image Capture you need an ICA driver for your scanner. Checking the Fujitsu web site for drivers for the iX500 I only see a ScanSnap manager for OS X. No mention of an ICA driver. So you may need to contact your local Fujitsu support.

Image Capture won't stop opening or be deleted

I don't want Image Capture to open everytime a new CF card is connected! I am a picture editor & it is REALLY annoying! it never used to it before in Mavericks but it is in Yosemite! why is it doing it now? And YES i have done this http://support.apple.com/en-us/HT201399 that is the only advice I can find anywhere, no one seems to mention that you have to do that everytime you connect a new card! (or phone for that matter, people are always charging their phones on my laptop, they dont want me seeing their photos!) I have to do it for every card I use... which is hundreds of different ones everyday!! and i cant even delete the program! why not???
It wasnt a problem before, this never happened so why is it doing it on the new OS? there MUST be an option for it to never open on its own somewhere???

Go into iPhoto Preferences>General. Connecting camera opens. set to No Application. Your mac can't tell what sort of camera/SD is connected. This should stop your problem.
Hope this helps.
PJRS

Image Capture won't scan: Canon MP 610

Hello,
I experience a strange bug in Image Capture which I use together with my Canon MP610. When I put a document on the scanner Image Capture will show a preview and then scan the document. This works fine.
Sometimes I need to make some manual corrections by using the button "show details" and then resize the scan area after the program has analyzed the picture. After I made the corrections I hit the "Scan" button but Image Capture will return with the message "Scanner has reported an error" and "An error occurred during scanning".
I first thought it might be a driver related problem as I recently updated the drivers from the Canon site. Before I installed the Canon drivers and used the OSX drivers all worked fine.
So I removed all drivers from Canon and hoped the Mac would use the old drivers again. That didn't work either as the system couldn't seem to find any usable driver anymore. I reinstalled the Canon drivers and all works well again except for the Image Capture program.
As long as I don't use the "Show Details" button the scanner works just fine. But as soon as I make some manual corrections the scanner error message pops up and the scanner won't scan the adjusted preview.
So I know for sure the Mac sees the scanner and can control it as the scanner does deliver the images to the folder I specify, but I can't do any manual corrections.
I already deleted the file "com.apple.ImageCaptureApp.plist" but that didn't solve the problem. It appears to be a bug in the program itself or a conflict between the app and the drivers from Canon. How can I revert back to the drivers that my Mac used before I installed the Canon drivers?
Thanks!

Thanks PAHU that were a lot of drivers for sure in your link and I installed those. Unfortunately, nor the driver package nor the ICA driver did solve my problem. I'm beginning to think it might just be a bug within Image Capture, although Image Capture is stating the scanner is reporting an error. Strange thing is that Image Capture will work fine as long as I hide the details pane.
It seems to be an isolated problem too as I can't find any other subject on this on the net. I see more people having trouble to scan images with Image Capture but that's mostly related to not selecting the right part of the preview. I will see if I can reinstall Image Capture from the OSX dvd.

Image Capture won't recognise scanner

Until recently (10.6.5?) I have used Image Capture very successfully to scan with a Canon MP610 multifunction printer, preferring its no nonsense simplicity to the Canon software (MP Navigator EX). But opening Image Capture to initiate a scan now results in an interminable delay before the printer shows up in the Devices pane on the left of the window while the message "No camera or scanner connected" is displayed in the centre pane. The delay is usually several minutes, sometimes longer and then I give up and go back to MP Navigator.
I have tried remedies suggested in other forums (deleting and re-adding the printer, resetting the printing system, changing the USB port and prayer) but to no avail. My research suggests that this issue also occurs with other brands of printer. I thought that the 10.6.7 update might have sorted it but it didn't. Does anyone have any other suggestions so that I can resume digitising 30 years worth of photos?

I would look for apps that would use the USB port, such as other imaging applications for cameras. If you check Activity Monitor you can also see what background services are running - could be something here that sticks out, especially if it is from another printer/camera vendor or even another Canon application for that matter.
Checked the USB port situation - only the printer is using one. To my relatively untutored eye, nothing sticks out from Activity Monitor. I plug in a Canon camera quite often but it's not connected right now.
Another thing you can try is creating another account and then logging in with this account. If this other account works okay then you can look at some service starting just for your main account. This could be found in Accounts > Login Items or Home folder > Library > LaunchAgents.
Created a Test account and logged into it (goodness me, how my normal admin account has changed!) but the problem still remains. The LaunchAgents folder contained a file named com.macupdate.desktop5.scanner.plist and I immediately thought this is it but, no, trashing it made no difference. Login items are
iTunesHelper
Butler
AppTrap
YouControlTunesEngine
MagiCal
iphoto buddy menu
Rainlendar2-Lite
Captur
DropCopy
SurplusMeterAgent
FontExplorerXAutoload
CornerClickBG
finderpop-daemon
Dropbox
SophosUIServer (All Users)
which will give you some idea of how my mind works but probably little else. Many thanks for your suggestions...

Mountain Lion Image Capture won't recognize my Canon MP600 Scanner

I'm not sure when it happened as I don't use my scanner all that much but at some point in the last month or so Image Capture can'is no longer able to see my scanner. It's a multi function Canon MP600 printer/scanner. I can still print but no go on scanning. I checked out the Canon site for drivers/updates but there are none. System Report sees the MP600 and like I said, I can print just not scan. I'm running 10.8.2.
Any ideas or help is greatly appreciated.
Joe

This might have been my fix, too. I did as this instructed; however, after installing v.2.11 from Apple's site and deleting the printer, then adding it back again (I also unplugged and replugged the printer), nothing changed.
I then did as "noseyp" below suggested and at the Canon site added the scanner driver for Mac OS 10.7. That process (after I bypassed my security roadblock), required a computer restart.
So was is it v.2.11 installation (plus the restart) that made the difference? Or was it the 10.7 scanner driver? I won't know.
I'd suggest to anyone to do as "legendarybc" suggested, but then do restart your computer. If that doesn't work, then add the 10.7 scanner driver from:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_s eries/pixma_mp600#Overview

Image Capture Won't Import to Selected Directory

OK, this is really annoying. I use Image Capture to import images from my CF cards via a Sandisk USB reader. I open image capture, select the path and then IC copies the images wherever it darn well pleases. I can do a search and find the images and move them where I want them but I shouldn't have to. I have repaired permissions as well as run Disk Warrior on all drives. I have a PowerMac G5, 10.4.10, 6GB RAM, and a total of 8 drives mounted (SATA). Any thoughts?
Mike

When Image Capture launches there should be a location showing in the drop down menu at the top of its window. You change the location by opening the drop down menu, selecting Other, and then navigating to a new location, which then becomes the new default location for saving the things Image Capture downloads. Image Caputre saves this information in its preference file:
"/Users/yourname/Library/Preferences/com.apple.ImageCaptureApp.plist"
If changing the location doesn't work you could try removing the plist, then launch Image Capture and see if the location returns the default (I believe that is the home Pictures folder). There are also two cache files:
"/Users/yourname/Library/Preferences/ByHost/com.apple.ImageCapture2.xxxx.plist"
"/Users/yourname/Library/Preferences/ByHost/com.apple.ImageCaptureExtension2.xxx x.plist"
You might also remove them as well if deleting the plist didn't return Image Capture to the default state.
Francine
Francine
Schwieder

Image Capture won't scan to Photoshop

I just downloaded Lion (10.7.2) and everything works fine, except ...
When scanning through Image Capture, it won't open the scanned images in Photoshop (CS4) when set to do so. It will open in any other program I try (Preview, Illustrator, etc ...) but not Photoshop.
When I scan an image with PS set as the "scan to" app, Photoshop will open, but it doesn't open the image. Instead, Image Capture opens a "scan results" dialog box with the name of the image and a magnifying glass icon that shows me that the image has been saved in my "pictures" folder. I'm clearly choosing the PS app, and not the PS folder in Image Capture, but for some reason it doesn't know what to do with the image when it gets there. Again, the PS app OPENS, but the image doesn't. It just dumps it in the "pictures" folder.
By all accounts, Photoshop seems to be working properly. I can click on a scanned image and open it with Photoshop manually. Scanned images just won't open in PS automatically through Image Capture like they used to before I upgraded to Lion.
I tried rebooting and repairing permissions just for the heck of it, but those did nothing. Image Capture has no problem recognizing my scanner (Brother MFC 6490CW) and I made sure to download the latest driver for it.
I'm really at a loss as to why this is occuring. If anyone has a theory, I'd love to hear it. Scanning stuff into Photoshop is my job basically, so this is driving me crazy.

I can duplicate that behaviour, best file it as a Bug with Apple if you have a Developer ID ?
http://developer.apple.com/bugreporter/
I will file it also and see what response I get.
BR filed: I note that in testing this if I set the Import To selector to Preview, Mail and iPhoto it behaves as expected so it's possible this is an Adobe issue not an Apple one. Might be worth looking in their support forums to see if anyone elase has this and has found a work-around.

Yosemite 10.10.3 Bug in Image Capture - no automatic delete

After updating Yosemite to 10.10.3, the "Delete After Import" feature in Image Capture no longer works. The images import properly, but they do not automatically delete (even though the box is checked). You are then able to manually delete the images, but one image is always permanently un-deletable (I was able to replicate this bug by importing images from my iPhone, iPad and Canon Digital Camera).

Don't think it's a bug, just tried with my iPhone 4s and image capture imported pictures followed by deleting same from phone - same with manual delete, all removed if all selected. Think the clue to your issue might be the fact you can not manually delete a particular picture, is it protected or could it be corrupt?
Try deleting the troublesome picture via the iDevice and then see what happens when you attempt importing others, if you have the same issue but on another picture you might try restoring the iDevice (but that will not resolve the problem if it also happens with the camera!).
I might just be lucky, wait and see if others report similar problem after 10.10.3 upgrade.

Image Capture won't launch

I went to try to turn OFF the iPhoto auto launching feature today and Image Capture will not launch.
The 184k app is right there in my Apps folder, but nothing.
Any clues other than a system restore?
I've never looked, but is there a custom incremental restore that allow me to grab just that app off the original system disks? (if needed)

Did you read this part of the article
If you’d like to reinstall applications that aren’t offered in the Custom Install screen—applications in the Utilities folder, for example—you can use Charles Srstka’s $20 Pacifist. It works this way:
Insert your Mac OS X Installer disc. Download Pacifist and launch it. In the window that appears click the Open Apple Install Discs button. A window will appear offering you the single choice to look at the OSInstall package. Click OK.
Pacifist will churn away for a bit and then you’ll see a window titled OSInstall.mpkg. In this window you can dig down through the hierarchy of folders to find what you seek or you can enter the name of what you’re after in the Find field and press Return. A drawer appears that lists the names of matching files.
To install an item click the Install button in the upper-left corner of the window. You’ll be prompted for your administrator’s password. Enter it, click OK, and the item will be installed into its proper location on your Mac’s hard drive.
There is no preference for Image Capture in iPhoto v5.
Sorry - my error - in iPhoto 5 that preference is in image capture to select image capture, iPhoto or no application - so you can't deal with that until you restore image capture
LN

Image Capture Won't Open

Whenever I try to open Image Capture I get the following message: You cannot open the application "Image Capture" because it may be damaged or incomplete.
Any idea where I can download the program? I just checked my most recent backup and it has the same problem. The icon has changed to the generic application program instead of the camera icon.
Thank for any assistance you can provide.

HI and Welcome to Apple Discussions...
Try deleting this file. com.apple.ImageCaptureApp.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and restart your Mac and try and launch Image Capture.
If that doesn't work you can reinstall the Image Capture application from your install disk.
Insert the Mac OS X Install Disc and double-click the package that installs bundled software or additional software. A package has an icon that looks like an opened box.
Follow the onscreen instructions. If you see a pane with a Customize button, click Customize and select the application you want to install. If you see a pane that lets you choose what to install, click the disclosure triangle beside Applications and select the application you want to install.
If you can’t find the application you’re looking for, you may need to reinstall Mac OS X. Your documents and user settings will remain.
Insert the Mac OS X Install Disc and double-click the Install Mac OS X icon. In the pane where you select the destination disk, select your current Mac OS X disk, and click Options. Select “Archive and Install” and “Preserve Users and Network Settings.”
Carolyn

Image Capture won't select individual photos

When I connect a camera to my computer, and Image Capture opens, I'm normally used to selecting multiple items in a list by using the Apple-key, but this doesn't seem to work in Image Capture. I can only select one at a time, or a whole series as if the Shift key was held down. Has anyone else experienced this apparent bug, and does anyone have a solution?
Thanks.

Hi.
Command-click will work as expected. After you click "Download Some..." you get the window that shows the camera's contents. At the top left of that window is a View selection. You have to change the view to List (it defaults to icon or thumbnail view). Once in List View, Shift-click and Command-click work as they should. You can select non-consecutive items to download. (Be sure to download to a location NOT inside the iPhoto library folder. If you want the photos inside iPhoto, you must import them after the download is complete.)
The list view Image Capture window is really informative. Drag it to a larger size, and it shows you not only the filename and thumbnail, but lots of other info from your camera. It even says whether the flash was off, on, or in red-eye reduction mode. Very cool.
Regards.

Image Capture won't capture (Canon 9950F)

I have recently bought a Canon 9950F for a specific project. It replaced an Epson Perfection 2450 Photo which worked perfectly but was limited in the size (area) of its film scanning capabilities. I have used a range of software including VueScan and Silverfast v6.6 but the most direct scanning tool I have used is Image Capture. The feature that I really like with Image Capture is the ability to select multiple scan areas in the 'preview' and have Image Capture scan them as a batch. The project I am working on (family archive photos, documents and film negs of various formats) really makes the most of this feature.
I have moved over to the Canon 9950F and immediately noticed that Image Capture does not see the film scanning feature of the 9950F. It scans documents exactly as the Epson 2450 did but does not offer the option of scanning film or transparency, only documents on the flatbed. I have updated the Canon Drivers and the scanner is visible under System Prefs > Printers. VueScan and SilverFast recognise the scanner (but neither have the selectable scanning feature that Image Capture offers) and Photoshop Elements 10 also sees the scanner under File > Import.
Has anyone experienced this problem and, if so, is there a 'work around'.
Many thanks.
iMac 24", Intel Core 2 Duo, 3Gb RAM, OS10.6.8,

Thanks PAHU that were a lot of drivers for sure in your link and I installed those. Unfortunately, nor the driver package nor the ICA driver did solve my problem. I'm beginning to think it might just be a bug within Image Capture, although Image Capture is stating the scanner is reporting an error. Strange thing is that Image Capture will work fine as long as I hide the details pane.
It seems to be an isolated problem too as I can't find any other subject on this on the net. I see more people having trouble to scan images with Image Capture but that's mostly related to not selecting the right part of the preview. I will see if I can reinstall Image Capture from the OSX dvd.

Image Capture won't delete items

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