Images Issue when saving an illustrator file as pdf

Hi,
I have been suffering these couple of days with the pdfs I save from my illustrator CS5 multi page file. It is a brochure that I designed using many images that I adjusted in Photoshop to CMYK & 300 dpi & embedded in ai. I used some drop shadows for some images & have some transparent vectors & gradient fills in the pages.
The pdfs I save open very normally on my pc, but the issues appear for the client. He gets some images missing in some pages (the ones that got the gradient transparency). The pages also tend not to load completely & stay blurred. He also got the “drawing error” message.
I tried to make sure all color modes are the same_ used the US web coated SWOP (default)
He still gets missing images!
The same file I sent to a friend of mine, it opened normally! but informed me that Adobe considers the file with “special features”.
I had to export the pages to jepgs so that he gets to see the design.
I tried to flatten the gradient transparent vectors but also used the downsampling for the images when saving the pdf & used the “Zip” for compression to reduce the size… what did he get??? no images at all in all the pages.
I started seeing pdf nighmares last night :S really.
Please help :’(
Thanks

We all have Acrobat Professional reader 7.0.
I guess he has Windows but tried to open the file from his ipad too.

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