Import audio has no effect

I have Captivate 5 v5.0.1.624. I started a project as I usually do and in some slides I add a MP3 file by pressing F6, all worked perfectly.
However after adding some background music it seems that I cannot import MP3s anymore. When choosing Import audio I can select a MP3 file but then nothing happens. The audio is not added to the slide, and no error messages or warnings.
I tried to remove the background audio, restart Captivate, select different MP3 files, but nothing help, I still have the same problem.
I am completely stuck now, so any help is deeply appreciated.
//Paolo

Hello Paolo and welcome to the forum,
Could you try a small new project to test if you are able there to insert background audio and afterwards slide/object audio?
It is indeed possible that the CP-preferences have been corrupted, as suggested in the other answer, but it is also possible that just this file has somewhere a corrupt slide(s) or objects. That is why it could be useful to try a new project.
Lilybiri

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