Import contacts to macbook pro retina
i have a macbook pro retina. how do I import my contacts from my iphone without using icloud? i dont know how to import to icloud. thanks!
The only way to synchronize contacts between devices is to use a network server. Some people (including me) prefer not to use iCloud for privacy reasons, but that doesn't seem to be an issue for you. Open the iCloud preference pane and check the box marked Contacts. If you haven't already done so, you'll first need to create an Apple ID and sign in to it.
You cannot sync contacts with iTunes.
Similar Messages
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How to transfer contacts from MacBook Pro Retina to old MacBook Pro running 10.5.8?
How do I transfer my latest updated contacts from my MacBook Pro Retina running 10.9.1 which uses the cloud to my old Macbook Pro running 10.5.8 which is not in the cloud?
Thank you very much, Linc, for your suggestion. I should have mentioned one other thing. The reason I want to do this is that I use an old phone and, after I upgraded to Mavericks, Missing Sync no longer worked with my MacBook Pro Retina - so my address book in my phone is getting out of date. Because my phone is old (it's a Palm Centro), they apparently will not likely update their software for this phone. So I was thinking I could sync my phone with my old MacBook Pro running 10.5.8 if I could regularly get that old address book to mirror contacts in my new MacBook Pro. You said I could open the contacts in the old MacBook by double-clicking the vCard file. But will that action put them into the old address book on the old Mac so that I could then sync the phone to it? I really need to overwrite the address book in the old Mac with the info that I am bringing over from the new MacBook.
I'd be grateful if you could tell me whether what I want to do is doable. This old phone works perfectly well and I don't need a new phone with a data plan that I would pay for but never use.
Thanks!
Note - I accidentally indicated that my response solved my question. I clicked the wrong box. Linc is the one who solved the problem. -
Backing up Contacts from Samsung Galaxy S4 to Macbook Pro Retina
Hi,
I'm going to change samsung phones and I need to back up my contacts. I have a Samsung Galaxy S4 and a Macbook Pro Retina, Late 2013, with Mavericks. When I try to back up the contacts through bluetooth the phones pair up but connection is can never be established. I can't even browse the device. So I downloaded Android File Transfer and I can back up pictures, documents, and music, but I don't see where to back up contacts so i can upload them to the next samsung I will have.
Please Let me know. ThanksDunno if you helps you, but you do need some sort of Android File transfer application. go to www.android.com/filetransfer to get that tool/ You may also need Samsung Kies. (www.samsung.com/us/kies) which should get you somewheres. I don't know if you can use Bluetooth on your MacBook to do that kind of thing. I think it's for mice, keyboards, maybe headphones, but file transfer? not too sure about that. I used to have this old flip phone that used to work with Bluetooth, but that was a long time ago and doesn't really apply here. Oh, and you know this forum is for Mac Pro's (the desktop Mac), right?
JB -
Cannot import any pic file type already on my "hard disk" to LR 4.4 library on macbook pro retina.
Cannot import any pic file type already on my "hard disk" to LR 4.4 library on macbook pro retina. I am able to it on my pc win7-64 with LR 4.3. Any solution? Import from sd card works ok.
Just found out I can open the pics in LR 4.4 and they go into the library. I just cannot import from LR4.4. They are greyed out.
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HT1473 how do you import an audio cd to macbook pro retina 13" itunes from windows shared cd drive?
Just bought the macbook pro retina 13" obviously no cd drive and I don't have a super drive, however I shared the cd drive on my windows 7 laptop and inserted the audio cd which didnt work
How the **** to you add audio cds via a windows share in to a macbook itunes library?Posting to the MAC forum would be more appropriate. If it's possible, that is where the assistance would come from.
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Macbook Pro Retina GeForce 650M Cuda Crash (Important Information for Mac Users)
Over the past 4 months, I've experience random Open CL issues with PR CC and also complete computer shutdowns with PR CC using Cuda acceleration. In this time, both Adobe and Apple have looked at my computer. Apple has replaced the Logic Board and the graphic cards and the same issue is still present.
The issue is still very much present! It appears to be solely hardware related. A typical response from the Macbook Pro Retina is that the video image will appear briefly and then disappear in the video monitor. Next, the computer will completely crash and restart or if I am lucky the program will shut down and display an error message, "A serious graphic issue has been detected."
For your sack and mine, I hope we can come together to solve this issue.
Sincerley,
LeviI'm in the exact same boat, idareu2mov. I got a new MBP Retina with OSX 10.8 Mountain Lion preloaded, downloaded the latest Nvidia Cuda driver 5.0.24, edited the TXT files to accept the GeForce GT 650M video card, opened up After Effects CS6 11.0.0 and BAM! I got the error on start up:
"After Effects error: Ray-traced 3D: Initial shader compile failed. ( 5070 :: 0 )"
When I go into my After Effects > Preferences > Previews settings, I now have the ability to switch between CPU and GPU, which is new since I updated the TXT file to accept my video card.
What's strange is that if I set the Previews setting to CPU, then restart AE, I don't get the error. When I turn on GPU while in AE, still no error. But if I leave the GPU setting on and restart AE, up pops the error again.
I've been to the end of the internet and back and haven't found a solution yet. The latest advice is to update to AE CS6 11.0.1. Hopefully that will fix the error.
Does anyone have any other suggestions? -
Apple replaced the logic board, wiped the computer, did a fresh instal of the OS, and also a fresh instal of all the programs during the beginning of 2015. The GeekBench scores are the highest of any of the similar computers (at least on the day of my testing). But here's what's happening. The Macbook Pro Retina has a GeForce GT 650m with Cuda Technology and it can't handle editing in Premiere Pro with Cuda Acceleration turned on. Open CL, a second form of graphic acceleration on the Macbook Pro, appears to be functioning properly.
At the Apple Store on 1-10-2015, I was told that since the logic board and the graphic cards have been replaced that there is nothing they can do and they recommend contacting Corporate. This comes after they told me to buy a new logic board and that that would solve the problem. This comes after Apple did not listen, for over a month, about the possibility that they didn't properly build a professional notebook computer.
The computer displays a black program monitor screen, at random times, when the user edits footage with Cuda Acceleration enabled. It used to lead to an entire system crash and/or a Premiere Pro crash before the operating system was completely re-installed. My solution, since I bought the computer, was to edit in Open CL... However, I've come to learn that there is a major difference in performance between Open CL and Cuda Acceleration.
For the Macbook Pro Retina, Adobe Media Encoder render times are about 20% faster with Cuda Acceleration than Open CL. The 2013 Macbook Pro Retina appears to be able to handle Cuda Acceleration in Media Encoder, but I have had a number of issues leading to program crashes on every project before the new logic board and operating system were installed. For over a year and a half, I actually never used Cuda Acceleration. Having sent every crash report and user data to Apple over that time, I truly expected an update of some sorts and it never came.
FYI: The latest Macbook Pro Retina uses the GeForce GT 750m... This is essentially the same graphic card that performs about 10 - 20% faster due to a new "boost mode." More importantly, it actually has the exact same number of Cuda cores. Having the same number of Cuda Cores means that the Cuda Acceleration is essentially the same when exporting or viewing video. To prove a point to Apple that their 2013 Macbook Pro Retina isn't functioning properly, I bought the latest computer with the 2.5 i7, 16gb Ram, 512gb SSD and I can honestly say that the 2014 model works perfectly fine with Cuda Acceleration turned on while editing in Premiere. I can also say that a proper render test proved the 2013 and 2014 model to be the exact same.
I'm new to this whole pay $2700 for a computer that your manufacturer didn't / can't test properly, so I will be contacting Apple and speaking with Senior Advisors, their Customer Support division, and will soon speak with their Corporate branch. I'm confident that the Early 2013 Macbook Pro Retina with a 2.7 i7 16gb Ram and a 512 SSD is nearly the same at rendering video and editing video, provided the Cuda Acceleration works, as their latest 2014 Macbook Pro Retina with the 2.5 i7 processor 16gb Ram, and a 512 SSD. It's truly a great computer and a great build, minus their current inability to properly test / diagnose their computer.
Knowing that the latest graphic card in the Macbook Pro lineup is essentially the same model, I feel that Apple is not directly looking into the viability and life span of their current Macbook Pro Retina product line. They can't test for performance issues relating to their graphic cards, so why consider buying from them when the end user is actually in a position to experience up to a 20% decrease in certain professional programs.
For future reference, I'd strongly urge other individuals to avoid purchasing Apple products if they offer Cuda Technology. In my opinion, Apple is an Open CL organization, at best, who is not responsibly manufacturing / producing computers that fit their organization's strengths. For a fact, they can't test their Cuda Technology and won't even attempt to address Cuda Acceleration errors for Apple owners (01-11-2015). I say this having walked out of the Apple Store on 1-10-2015 with virtually no support other than to contact Corporate.Looks like a RAM issue.
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000 -
MacBook Pro Retina 13' HDMI Problem
Hi all,
Two weeks ago I discovered a problem with the HDMI output on my external monitor (LG IPS 234) when connected to a MacBook Pro Retina 13'. The monitor wasn't able to display greyscale information. E.g. the underlying greyscales of a Google preview search suggestion when hovering a mouse over the suggestions. Also the whole monitor display looked washed out and fuzzy. I thought it would be a problem with the monitor, so I hauled it back to the store. We checked the monitor with a MBPR 15' and everything was fine (screens not in sync - important see below). I started thinking the new 13' MBPR might be the issue. But before leaving the store and blaming my MBPR 13' we checked out another 13' MBPR and (supprise!) the same effect again. To double check we tried another external monitor from Samsung (ok, I know if Samsung is not working with an Apple MBPR...). But seriously... The same effect again.
I contacted the Apple support and after discussing this with the 1st level (with little helpful tips ... SMB reset etc.) I was forwarded to the 2nd level. The guy wasn't able to help me either. He blamed my monitor and that it might need a firmware update. The problem could be linked with some incompatible HDCP. But a firmware update can only be done by the monitor vendor or a service partner and LG doesn't even indicate that this is possible at all.
Now my question is, does anybody else experience problems with external IPS displays and the MBPR 13'?
As I said, we tested it with 2 different MBPR 13' and 2 monitors from different vendors. In each combination the same problem. Always the same effect. For me this is an indication that there might be a bigger problem under the surface.
Kird
PS: a friend with a MPBR 15' has the same effect but only when the internal and the external IPS monitor is in sync
PS: the Apple 2nd level support promised me to give me a call regarding further steps to solve the problem (with a fixed date on Monday this week) ... They never called... Poor service Apple!Hello Daniel,
I gave Apple a call last week and asked for a feedback on my ticket. The guy I talked to at least tried to help me with the issue. In the meantime since my last attempt to receive something from Apple nothing has happened on the issue. Surprise! So we started from 0 again... Ok... Bought in customer with a decent pain level...
I received some test tools from the guy that I ran on the MPPR creating an encrypted file (...yes I can imagine what you think and I can assure you I had similar thoughts...) and mailed this stuff back to Apple. Now that they have insight of my whole digital live (ok I distend it a bit, but in reply to my question what's all included in this file the guy mentioned something like "don't worry only technical stuff..." Ah yea... That's why it is encrypted... You might find an info about a malfunction in the HDMI inside... very confident... Ok... What you all do for a chance of solving an HDMI problem).
So the current status is: Apple engineers are spending nights in the office to dig into whatever this tools squeezed out of my innocent MacBook. You see I have reached a state where I am slowly drifting into sarcasm ;-)
The guy mentioned there might ! be a patch coming with the next release if Apple finds the issue important enough ! and ! enough other customers have the problem as well. And on this I am not kidding. That's what he said.
Hmm... Will 3 customers be enough? I doubt it... We'll find out with the next release. Maybe we can increase the complains from release to release and empirically estimate when Apple starts taking customers seriously.
My personal guess is that they will dismount the HDMI port and send us an aluminum plug that fits perfectly in the hole. I have a flashback... There was once an issue with an antenna and they offered a piece of plastic to...
I am getting carried away so I better stop now :-) and return to my wine
Let's stay in touch if you find out something on the GB
Kird -
Macbook Pro Retina 15" strange stain on screen
Hi guys. Today i noticed a strange stain on the bottom right corner of my Macbook Pro Retina 15 screen (plase see the photo provided). I thought that it's just dirty but it's impossible to clean it. Any thoughts?
Thanks!Hi!, this is a message that I left in another post that is related to this case:
Hi guys. I have the same problem and this clearly is a design problem.
We all have had bad experiences in both official Apple stores and partners stores separately so I think is time to make Apple seriously aware of this issue and ask them to find us a free and permanent solution. We are all Apple loyal customers and this problem clearly is not our fault, it is not driven by bad use so we need to join forces and push the company to solve this.
I have created an online database so the people that want can get it and share your problem details, pictures as well as your Macbook details and contact info. As soon as I have an important amount of people (let's say 50 - 100 people) I will start contacting Apple employees via social networks and provide them with details of the people in the list.
https://macbookscreenproblem.wufoo.com/forms/zsnnv1p0gc67dc/
Of course this DB is STRICTLY CONFIDENTIAL and will ONLY be used to contact Apple and show them that there is a significant amount of people with this problem and that we are demanding a solution to this.
Let's join forces and fix this annoying problem.
Thanks,
Eduardo -
MacBook Pro Retina 15 - Eyestrain and Headaches
Hello all!
I would like to come back to the eyestrain topic. This problem was discussed intensively, and I've been following the long thread about LED causing eyestrain on MacBooks, but I don't know if we reached a conclusion.
Well. I bought a MacBook Pro Retina 15 (Mid 2014) three weeks ago and since then I have eyestrain, headaches, red eyes and dry eyes daily. I've never felt such things in years working with computers.
Like some people, I think that I don't have issues with LED screens. My old laptop has a glossy LED screen, I have LED TV in my house and I never ever had such symptoms!
I've directly contacted Apple Support too, but the only thing they've told me is that I should have my eyes checked, since there is nothing wrong with the machine. ****! My eyes are not the problem too! I am 29 years old, and I wear reading glasses, because I have small degree of myopia.... my lens have a special coating anti-glare and with UV protection (Crizal). But nothing seems to help me to have a painless experience using the rMBP. Due to that eyestrain, I went to an opthamologist, but he hasn't found anything wrong with my eyes!
I feel tremendously sad, frustrated and disappointed that this is happening with me (and other people), even more when this is my first Apple product. So sad.
Well, guys. I don't know what to do anymore! I tried everything that I could: went to the doctor, increased and lowered the resolution (i am using Best for retina now), increased and lowered the screen brightness; tried to use f.lux app and Shades. And these symptoms appears both when using the Intel Iris as the GT 750M. I'm using Mavericks, but tried the Yosemite too.
Nothing worked!
I still don't tried to put a screen protector, but I guess that also will not work. By the way, someone knows a good screen protector to test?
Besides, anyone knows if this issue is due the LED backlid, software related, PWD, refresh rate or what? Anyone reached a conclusion? Or, more important, anyone knows how to fix it?
Apple never expressed respect. And although we are the exception, I think it would be important to have a satisfaction about what is happening. And not just talk that the problem is in our eyes.
I would not want to get rid the machine - I liked it very much! But I think that sell this Mac is the only way to me. I don't want to stay with a computer that I can't use like I want, because it is hurting me.
This is very disapointing... so if anyone could help me, I'll be very glad.
Thank you, guys!
Sorry for any inconvenience and my english, it's not my native language.The best option is an appointment at an Apple store genius bar and have the technicians diagnose the problem.
Ciao. -
Macbook Pro Retina 13" late 2013 lag
Hello everybody,
4 days ago i bought Macbook Pro Retina 13" late 2013. overall i like it as a first time mac user.
my problem is it feels very slow and unstable and laggy.
After some testing:
1024x640 (Larfer Text) - no lag best performance
1280x800 (Best for Retina) - some lag
1440x900 (Middle) - Some lag
1680x1050 (More space) - Lots of lag
The lag is most visible when scrolling, resizing the window, and overall performance of third party applications for example netBeans is very slow under highest resolution and even with best for retina.
But what is interesting is when i conect the macbook pro to an external tv using hdmi there is no lag, very smoth.
I have contact apple support couple of times since i get the device, i even went to the apple store genius bar., all their representative in the apple store pretended that everything is ok with the mac, but some phone representative agreed with me that i have to lower the resolution when using some applications. basically there is no solution for the lag.
i am very disappointed with this issue. I should be able to use any resolution I want without any lag.
sometimes i can not feel the fast SSD it feels like an old HDD.
I think its unacceptable to pay $1500 for a computer that doesn't work as advertised
I think i am going to return it until they find a solution
Are you experiencing this problems with your macbook pro retinaHere is my post on another Forum. My problem with the UI is now solved :
hi there,
same problem here. i had a mba 13" 2012 and wanted to switch to rmbp 13 because i need more real estate.
i sold the mba on ebay, but had a few days to compare my rmbp and mba side by side. both with exactly the same software configuration and OS Mavericks.
the mba was obviously snappier and i didn't know why.
after reading tons of threads, exchanging the rmbp one time and being frustrated i discovered this thread.
so i downloaded RDM, set the resolution to 1680x1050 (non-high-dpi!!!) and there it is, a snappy rmbp with mavericks.
(for me real estate is more import than a shiny retina thinggy, but also i don't see a bit difference between 1680 hiDPI and 1680 "normal")
i suspect the os isn't yet optimized, but i am far away from a software expert.
here is the link for RDM:
http://www.reddit.com/r/apple/commen..._resolution_to -
MacBook Pro Retina - 3 beeps on start straight from box
While on a trip to the USA I bought a new MacBook Pro Retina. It was shipped to me in New York and I brought it back to Israel with me without turning it on.
I have just opened it up, pressed power and I get three beeps over and over. Machine is completely dead on arrival. DOA.
Not a happy camper. Will have to wait till later to phone the retailer (who I have bought a ton of stuff from). Now I'm going to discover just how nasty the local importer and Apple service provider can be on goods not bought from his store. I even declared this computer at the airport and paid VAT on it.
Moral: always check for DOA before flying around the world. I'm starting to have very bad feelings toward Apple quality. The reason for buying this machine is because my MBP 2011 failed on me but I managed to get it fixed (at my own expense of course) with a change of graphic card and re-flow of the motherboard.
Apple quality is deteriorating.
Open to any other suggestions.Click on the Contact Us link at the bottom of this website. Ask politely & firmly that you want to be transferred to Customer Relations Department. Tell them exactly what you stated in your post. See what they can do for you. This department jumps through hoops to keep Apple customers happy.
GOOD LUCK! -
Macbook Pro Retina corrupting hard drives?
I work off a Macbook Pro Retina and G-Technology hard drives. I've been editing Sony 4K raw footage filmed on the Sony FS-700. I have noticed that when I am working with this footage on this computer and try to run other apps the computer will freeze and/or just shut down abruptly. Bringing the computer back on after this shut down has killed some of my hard drives. The computer won't even recognize them. I can only see them on the disk utility and was able to reformat most of the drives I've lost. One was unrepairable.
I've worked with these drives for years and have never had these issues. I've contacted them and they suggested I contact Apple. Sony in talking to their customers service suggested the same. This is after hours on the phone with both going through setup and video editing workflow. I do not have this issue on my iMac at home or another iMac at work. It only occurs with this laptop.
This is really frustrating as I've lost tons of data. Good thing I back up.
I don't know if this can be solved but really wanted to bring this to someone's attention.
I have a 15inch MCB Pro retina and have 2 thunderbolt displays.
Are the displays drawing too much power and killing my drives? Simplistic but my renders go faster or actually go when those displays are not connected.There are two things you could do:
Turn your Aperture Library into a referenced library and relocate the master image files to your external drive. You will be able to browse, grade, and tag your images even if the external drive is not connected, but you can only edit those images whose masters are managed. Sp perhaps you could keep the masters of the most recent projects managed. while you are on the road import the new images into the library and relocate them to your external drive when you get back.
To relocate to an external drive: Select the images and use
File -> Relocate Masters
What I sometimes do when on vacation: create a new, second Aperture Library on my travel MacBook Pro and import my new pictures from the trip into this library. When I return I import the new Library from the trip into my main Aperture LIbraryFile -> Import -> Library/Project
Regards
Léonie -
2012 Macbook Pro Retina High Temperatures
I recently started noticing my 2012 Macbook Pro Retina was feeling warm to the touch on my legs. I installed temperature gauge and was startled by the temperatures I saw.
Idling the CPU is around 40-45 C but spikes easily to 70-80 with any activity. As an example when Intellij compiles my java code my CPU will jump to 80C
The SSD temperatures is constantly at 65C.
I tried reseting the NVRAM with the instructions from Apple website. It didn't make any differences.
What is even more concerning is the fan speed does not change! It stays right around 2000 RPM no matter what the temperature is.
Has anyone else had similar experiences with their 2012 Retina? I recently had it at the Apple Store for repair to replace my screen, ghosting issues.Hi there,
You may find the information in the article below helpful.
Mac notebooks: Operating temperature
Mac notebooks comply with temperature limits set in national and international safety standards when used in accordance with the instructions in the user guide.
While there are third-party utilities that measure the temperature of a notebook computer, it is important to understand that these utilities are not measuring the external case temperature. The actual case temperature is much lower. Never use third-party applications to diagnose possible hardware issues—instead, contact Apple or go to an Apple Retail Store or Apple Authorized Service Provider.
-Griff W. -
I'm receiving SBBOD randomly on my Macbook Pro Retina running Yosemite
For the last several weeks I've occasionally received a SBBBOD when performing various tasks on my system. Not sure what in particular might be causing it but I feel like more often than not it is when I'm using Safari. It always results in a spinning ball and the only thing I can do is move windows around but can not click anything. It requires me to force power off the system.
Most importantly, sometimes when rebooting I'll experience a flashing folder icon as if the system can not find the bootable drive. If I power off the system again, it will usually load the OS. This pointed to potential HDD corruption and so I ran the necessary checks there and never got any HDD error reported. Also have run memtests and overall Apple Hardware Tests...all with no errors reported.
I recently updated Java Plugin and also ran an EtreCheck as recommended in other similarly reported problems. Here is the results of that report...
EtreCheck version: 2.1.8 (121)
Report generated March 30, 2015 at 9:40:54 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 237
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
SMS23A550H spdisplays_1080p
SMS23A550H spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 12:12:5
Disk Information: ℹ️
OWC Aura rMBP disk0 : (480.1 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 478.75 GB (101.83 GB free)
Core Storage: disk0s2 479.11 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 42
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.10) [Click for support]
[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.10) [Click for support]
[not loaded] com.displaylink.dlusbncm (1.11.0 - SDK 10.9) [Click for support]
[loaded] com.displaylink.driver.DisplayLinkDriver (2.3 - SDK 10.9) [Click for support]
[loaded] xxx.qnation.PeerGuardian (1.1.10) [Click for support]
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (3.5.0 - SDK 10.0) [Click for support]
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]
[not loaded] com.antecea.driver.AnteceaAudioDrv (1.0.0) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
Startup Items: ℹ️
DynDNSUpdater: Path: /Library/StartupItems/DynDNSUpdater
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.trial.plist [Click for support]
[loaded] com.paragon.NTFS.upd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.amazon.sendtokindle.launcher.plist [Click for support]
[not loaded] com.displaylink.useragent-prelogin.plist [Click for support]
[running] com.displaylink.useragent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.lexmark.bmspecificlaunchd.plist [Click for support]
[loaded] com.lexmark.lxknetlaunchd.plist [Click for support]
[running] com.Logitech.Control Center.Daemon.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.displaylink.displaylinkmanager.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.jungledisk.service.plist [Click for support]
[running] com.jungledisk.workgroupservice.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[failed] com.vmware.launchd.vmware.plist [Click for support]
[loaded] xxx.qnation.PeerGuardian.kextload.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Bartender UNKNOWN (missing value)
Google Notifier Application Hidden (/Applications/Google Notifier.app)
GrowlHelperApp Application (/Users/[redacted]1/Library/PreferencePanes/Growl.prefPane/Contents/Resources/G rowlHelperApp.app)
Skype Application (/Applications/Skype.app)
AirDisplayStatusItem UNKNOWN (missing value)
ScreenCapture UNKNOWN (missing value)
Cloud UNKNOWN (missing value)
AppTrap Application (/Users/[redacted]1/Library/PreferencePanes/AppTrap 2.prefPane/Contents/Resources/AppTrap.app)
Caffeine Application (/Applications/Caffeine.app)
MacLWSLauncher Application (/Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/MacLWSLauncher.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
BetterTouchTool Application (/Applications/BetterTouchTool.app)
Isolator Application (/Applications/Isolator.app)
Pomodoro Application (/Applications/Pomodoro.app)
Alfred UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
Knock Application (/Applications/Knock.app)
Air Display Host Application (/Applications/Air Display Host.app)
Cinch Application (/Applications/Cinch.app)
Google Drive Application (/Applications/Google Drive.app)
Spotify Application Hidden (/Applications/Spotify.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
CNQL1212_ButtonManager Application Hidden (/Library/CFMSupport/CNQL1212_ButtonManager.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.5.5 [Click for support]
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 1.4 [Click for support]
LogMeIn: Version: 1.0.970 - SDK 10.7 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.970 - SDK 10.7 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 9.5.5 [Click for support]
PepperFlashPlayer: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
Safari Extensions: ℹ️
Google Analytics Opt-out Browser Add-on
mailto:
Save to Pocket
LastPass
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
AppTrap [Click for support]
BTTPrefs [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Logitech Control Center [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 478.75 GB Disk used: 376.92 GB
Destinations:
WD 2TB TimeMachine [Local]
Total size: 2.00 TB
Total number of backups: 129
Oldest backup: 2011-09-14 04:46:20 +0000
Last backup: 2015-03-27 22:53:14 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 478.75 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% loginwindow
0% Cubby
0% fontd
0% blued
Top Processes by Memory: ℹ️
524 MB AppTrap
455 MB softwareupdated
429 MB mds_stores
215 MB QuickLookSatellite
206 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
115 MB Free RAM
3.19 GB Active RAM
3.10 GB Inactive RAM
1.48 GB Wired RAM
8.72 GB Page-ins
10 MB Page-outs
Diagnostics Information: ℹ️
Mar 29, 2015, 09:28:33 PM Self test - passed
Mar 27, 2015, 07:47:02 PM /Library/Logs/DiagnosticReports/blued_2015-03-27-194702_[redacted].crash
Mar 27, 2015, 05:39:56 PM /Users/[redacted]1/Library/Logs/DiagnosticReports/garcon_2015-03-27-173956_[red acted].crash
Thank you in advance for any support you can offer here.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1309 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) 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o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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