Imposible to use my BB ID

Hello everybody,
After my upgrade to OS 10.3.1 in my Q10 smartphone I have a problem with my BB ID.
I can acces to my BB ID perfectly from my PC but I can´t acces or use it in BB World in my Q10 and now even in my Playbook.
What can I do?
Thanks.

Hi and Welcome to the Community!
Please provide more details...from merely "can't acces or use it", we can understand nothing. What, exactly, do you try? What, exactly, happens? What is the exact and complete content of any error messages presented?
Thanks and let us know!
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