Impossible to change Apple id for iCloud

Hello,
I have an Apple Id for iTunes on my MB and unfortunatlely I gave another email adress (this means another apple id was created) for iCloud.
So I have 2 Apple Id, and of course I forgot the pwd of the second one (for iCloud) and it's just impossible to change it because for some unknowable reasons :
1- the email confirmation to verify this mail address never arrives on my mbox !!!
2- the asnwer to the private question is wrong !!! Awesome, i think i know my birthday but it seems like iCloud stored a wrong information !!
So I just can't change neither the pwd of this second Apple Id neither the Id itself to come back to a simplier configuration : only one apple id ...
Consequences are awesome :
1- By default, appstore on the iPhone use the iCloud Apple ID --> I can't download anymore apps because i don't have the pwd
2- It's impossible to change iCloud id on the iPhone to put the first one used for iTunes on my MB
The most strangest thing is that on the website https://www.icloud.com/ , I can log on with the iTunes apple Id  ....
I called the hotline, they can't answer me and of course, there's no contact mail on iCloud website ....
Please help ...
Thank you

From the knowledgeable Roger Wilmut:
You can't change the primary email address, the one you created when you opened an iCloud account (or if you migrated from MobileMe the address you log in with) other than by opening a completely new account.
http://support.apple.com/kb/HT5621
However you can create three 'email aliases' - these are extra addresses, not accounts, which deliver into the same inbox as the main address.
http://help.apple.com/icloud/#mm6b1a490a
It's actually quite a good idea to give out an alias address rather than the main one, since these can be easily changed should you get spammed.

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