In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.

In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.i

As of a minute ago you can still download the trial at this link. Note: clicking the link will automatically start the download.

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I've bought 640 rubies pack and have used it. But the day after, my pack ran out. I'd appreciate if you could give me back my pack or help me in any way possible.

I've bought 640 rubies pack and have used it.
But the day after, my pack ran out.
I'd appreciate if you could give me back my pack or
help me in any way possible.
The Glu Customer Care answer my question;
Hello, and thank you for contacting Glu Mobile Customer Care
The game you mentioned does not save online. If you have made a backup using "iCloud" or "iTunes backup" then you may be able to restore to that last save point on your device which will include whatever you had for currency at the time when the save was created.
Unfortunately, we do not have a way to restore game progress, this is done by the user on the device itself using the backup and restore method for the entire device.
If you have not performed a backup save for your device before this problem happened and you have lost currency from purchases, please contact the iTunes store customer service to inquire about your purchase and request help regarding this loss of currency issue.. Apple does not allow developers to handle billing issues.
If you get an answer saying that In-App purchases are the responsibility of the developer, please insist that they assist you as we have no way of accessing their purchase records. We are the developer and do not have access to any account or billing information on the iTunes App Store.
We hope this information assists you and we sincerely apologize for the inconvenience.
Regards,
Glu Mobile Customer Care

We are fellow users here on these forums, you're not talking to iTunes Support. You say that you used the pack that you bought and that it then ran out - does that mean that you used it all up ? If you didn't use it all up but your game lost the purchase then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1766 Is there any way to get any of the bejeweled games on the Iphone 3G with a 4.2.2 IOS? Through the app store I can't install the free or paid versions. Does anyone know how I can do this?

I just recently, well I guess finally upgraded my IOS to 4.2.1, and now I can't get my bejeweled game, my facebook, or many other aps that I had installed. I find it very frustrating that just becaseu I can't afford to purchase a new phone that I have to suffer. There is nothing wrong with my 3G. It still works, granted it may be slow compared to the later Iphone models, but I don't mind being a bit more patient and I it works just fine. I have had it for a while and also just recently switched my carrier service to H2). Does anyone know how I may be able to get the bejeweled game?

If the developers of the app don't support 4.2.1 then the answer is no, unless you have an older version lying around.

Updated apps in the App Store,how to clear the list of updated apps?

Once you have updated your apps in the App Store, how do you clear the list of updated apps? The clutter is driving me crazy.

You don't. This is part of the Automatic Downloads Update option that comes with iOS 7.
If your apps are updated automatically, then you would have no way of knowing which ones were updated or when. The list you see has dates above the updates to show which ones were updated on what date.
Cheers,
GB

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I have games that I bought in the App store prior to registering in the Game Center. How do I get those games on my iPad into the game cenetr?

I have games on my iPad that I bought in the App Store prior to registering in the Game Cenetr. How can I get those games into the Game Cenetr?

Have you tried downloading the shows via the purchased tab in the iTunes app? That is where you will be able to find previously purchased TV shows. Try in there, but take note.
Note: Previously purchased TV shows are only available through iTunes in the Cloud in Australia, Canada, United Kingdom, and United States.
You can read more here ....
Downloading past purchases ....

HT1725 I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help

I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help

Hi usmanladu,
You can redownload your apps from the App Store.
The article below explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Hope this helps!
- Judy

When I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

when I try to download Mavericks OS from the App store, it says "waiting". The download process doesnt actually start. How can i fix this?

- Temporarily disable anti virus software if installed.
- Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading including Mountain Lion.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select Mountain Lion. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

I have two computers. my laptop has os 10.6.8. my mac mini has 10.5.8, hence no app store. can i buy lion on my laptop and then burn a dvd of it and install it on my mac mini or does it have to be installed on the same computer it is bought with?

i have two computers. my laptop has os 10.6.8. my mac mini has 10.5.8, hence no app store. can i buy lion on my laptop and then burn a dvd of it and install it on my mac mini or does it have to be installed on the same computer it is bought with?

You can do it. This article from Macworld will be helpful to you:
http://www.macworld.com/article/161087/2011/07/install_lion_over_leopard.html
I recommend the "brute-force" method.
Just make sure you have your data backed up properly!

I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!

I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!

snigdhachavan wrote:
so does this mean i cannot download anything from the app store.. ...
Not the US Store... if you are in India.
snigdhachavan wrote:
... i wanted to buy the Mac OS X Lion... how do i do the purchase?
http://www.apple.com/in/mac/app-store/

Is it possible to completely remove an app from my account so that when I go on the app store it comes up with the price/free instead of install?

I want to completely remove the skype app from my apple id as im having issues with it. Thanks in advance for all help.

The problem is, when I first opened the app I accidentally clicked 'don't allow push notifications' this has stopped the app from working properly as when I receive a call or IM on Skype I am not notified unless I happen to be on the app at the time the call/IM isis recieved. I have tried to delete the app from my PC and my iPhone however when I went back to the app store it came up INSTALL instead of FREE. I figure that if I can install the app by clicking FREE will allow me to enable Push Notifications as other apps that have never been associated with my account always ask when I install them

Hello guys i face a problem when i upgrade from iOS 4.2.1 to iOS 5.1.1 .when i upgrade i don' t found the camera app from the built in apps.when i try to install from the app store i don't found the correct camera app .please help me .

hello guys i face a problem when i upgrade from iOS 4.2.1 to iOS 5.1.1 on ipad 3 .when i upgrade i don' t found the camera app from the built in apps.when i try to install from the app store i don't found the correct camera app .please help me .please give any suitable link where i find the correct camera app

It's a built-in app, so it can't be deleted nor downloaded from the store. If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > Camera being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Lovoo app by k2g media ltd is spam advertising and keeps opening the App Store, how can I stop it

How can I stop this app from hijacking safari.

It is the site you are going to.
The advertising they are using is giving safari a URL for the App Store, causing safari to open the App Store.
Stop going to the site using this kind of advertising, it will stop happening.
I had this is issue with a Mac news site.
I stooped going to their site, it stopped happening.
I also used the contact us link on their site to tell them I was leaving and why.

How do I use credit that I have with the App store to purchase music from the Apple store in iTunes?

That's the question - I understand that I can use credit that i have on the App store to make purchases in the iTunes Apple Store but I dont know how to do it. If I select and album there is no option presented to allow me to access the App Store credit to make the payment. How is it done?

It's done automatically, you don't need to select anything
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.

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