In after effects CS5.5, what do I do about Error 5? My uninstall doesn't work either.

My uninstall application doesn't work (the alias). I am on a Mac. The error is 5, and since my uninstall doesn't work, I can't uninstall. What do i do?

Use the Adobe CS Cleaner script. You'll find complete instructions HERE.

Similar Messages

Help, can't install Adobe After Effects CS5 (trial)

I tried to install the trial version of Adobe After Effects CS5 trial version and it doesn't work, when I opened the setup application it was all working fine until the installation, it went for a little bit then stopped and came up with an error message. I'm not sure what's going on, some people on other forums say you need to turn off antivirus and run as administrator but it still doesn't work.
Details of my computer:
RAM: 2GB
Disk Space: 230GB HDD (approx.) 147GB remaining
Operating System: Windows 7 Professional 64bit
Processor: Intel(R) Core(TM)2 Duo
T5450 CPU 1.66GHz 1.67 GHz
Any help please?
If you want to see the error message just ask

Well anyway here's the error message (it's rather long):
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 52 error(s), 50 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Camera Profiles Installer: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - Adobe Media Encoder CS5 X64: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Pixel Bender Toolkit: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - Adobe AIR: Install failed

After Effects CS5 Installation Problem

I'm running Windows 7 64 bit and can't seem to install a trial verion of CS5 After Effects. I have a licensed version of CS5 Design Basic installed. I've followed all of Adobe's troubleshooting tips and Adobe Support Advisor is not detecting any problems. Any thoughts or help is greatly appreciated! The error log is as follows:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 54 error(s), 51 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: MsiConfigureProductEx failed with error: 1612
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Camera Profiles Installer: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - Adobe Media Encoder CS5 X64: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Pixel Bender Toolkit: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - Adobe AIR: Install failed

Verify that your computer meets the minimum system requirements:
http://kb2.adobe.com/cps/836/cpsid_83637.html
Be sure to check each item.
Also, see this page:
http://kb2.adobe.com/cps/843/cpsid_84332.html

What is the easiest ways to create motion menus in Encore CS5 w/ After Effects CS5

Hello,
What is the easiest way to create motion Menus in Encore CS5? I'm creating a motion menu in after effects CS5 and will import as a menu in Encore, but I want to keep the animation, while the buttons will navigate you to the appropriate timelines. I want to keep the animation going throughout the duration of the menu?
Thanks,

Thanks Stan. Big Help
Date: Fri, 10 Jun 2011 20:07:23 -0600
From: [email protected]
To: [email protected]
Subject: What is the easiest ways to create motion menus in Encore CS5 w/ After Effects CS5
The first link is Encore CS5 help. It is a good beginning. I'm not sure if the tutorial it links to is the same as my second link. The AE help link below is also useful.
CS5 allows creation of buttons in AE, but for plain navigation options, I think it is just as easy to add in Encore or Photoshop.
http://help.adobe.com/en_US/encore/cs/using/WSA5513911-0AD1-440c-BDAD-2E0E806B425E.html
Here's an adobe tutorial on using AE for EN menus:
http://www.adobe.com/designcenter/video_workshop/?id=vid0258
From the After Effects help:
http://help.adobe.com/en_US/aftereffects/cs/using/WS3878526689cb91655866c1103906c6dea-7e45 a.html
>

What's new in After Effects CS5

Here it is:
"What's new in After Effects CS5"

> -Still no real 3D or ability to import 3D-files without Photoshop. The
experiences with Photoshop import were not very good with CS4 and I
didn't read about any work done on that in the change list. I hope I'm
wrong on this one!
There has been quite a lot of work to improve stability, but the overall feature is the same in After Effects. Because Photoshop has some additions, you can make more useful things in Photoshop, so overall it's an improvement. See this post.
-I was really really hoping that this would be implemented in AE CS5 http://grail.cs.washington.edu/projects/videoenhancement/videoEnhancement.htm After all, there is an adobe employee involved with project. So this was a bit disappointing for me, but I guess I just have to wait a bit longer.
I was really annoyed at all of the YouTube videos that said that was going to be in CS5. It just goes to show that you can't believe what you see on the Internet. ;-)
Seriously, though, those folks are just down the hall from me, and they are always doing great stuff---much of which eventually makes it into products. Several of the cool features from this and previous release have come in part from them. So, don't lose hope.

What is the best way to send a FCP 7 sequence to After Effects CS5?

I am having trouble sending a film sequence that was done in Final Cut Pro 7 to Adobe After Effects CS5. I have downloaded a free script from Popcorn Island, but all it seems to do is make it unable to add transitions in the AE timeline as seen below. Is it safe to say to go with software as Automatic Duck?
i really just want to use AE to color, and add transitions. Thank you for reading.
-Greg K.

Here's an article that compares various methods.
You can import Final Cut Pro projects into Premiere Pro and then bring that project's components into After Effects.

Sony NEX-5N AVCHD 2.0 1080p50 and Premiere Pro/After Effects CS5.5

Hi all,
I have a new Sony NEX-5N and have shot some test 1080p50 video using it.
On my quest for some new editing/production software to close the loop I have just downloaded and installed a Trial Version of CS5.5 Production Premium.
I am able to load my video files into Premiere Pro.
However, when I attempt to open the Video File in After Effects, I recieve the following Error message:
   After Effects error: '00023.MTS' cannot be imported - this '.mts' file is damaged or unsupported.
I have tried renaming the extension to .MPG, .M4V, .M2TS all with exactly the same result.
Perhaps this is a limitation of the Trial Version or perhaps a limitation of After Effects CS5.5. Is anyone able to advise?
As extra information I include below the TEXT output from MediaInfo for the file I am able to load into Premiere Pro CS5.5 but not After Effects.
Thanks.
General
ID                               : 0 (0x0)
Complete name                    : F:\AVI\Video\SourceMedia\00023.MTS
Format                           : BDAV
Format/Info                      : Blu-ray Video
File size                        : 61.8 MiB
Duration                         : 19s 616ms
Overall bit rate mode            : Variable
Overall bit rate                 : 26.4 Mbps
Maximum Overall bit rate         : 28.0 Mbps
Video
ID                               : 4113 (0x1011)
Menu ID                          : 1 (0x1)
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : Yes
Format settings, ReFrames        : 2 frames
Format settings, GOP             : M=1, N=12
Codec ID                         : 27
Duration                         : 19s 680ms
Bit rate mode                    : Variable
Bit rate                         : 25.1 Mbps
Maximum bit rate                 : 26.0 Mbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate                       : 50.000 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.242
Stream size                      : 58.8 MiB (95%)
Audio
ID                               : 4352 (0x1100)
Menu ID                          : 1 (0x1)
Format                           : AC-3
Format/Info                      : Audio Coding 3
Mode extension                   : CM (complete main)
Codec ID                         : 129
Duration                         : 19s 680ms
Bit rate mode                    : Constant
Bit rate                         : 256 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Compression mode                 : Lossy
Stream size                      : 615 KiB (1%)
Text
ID                               : 4608 (0x1200)
Menu ID                          : 1 (0x1)
Format                           : PGS
Codec ID                         : 144
Duration                         : 19s 135ms

Hi and thanks, this is exactly what I am looking for :-)
Tim Kurkoski wrote:
Other question: Is it just this one file that fails to import or is it all files from that camera?
All of the clips I have recorded fail to import to AE but work in PPro
Tim Kurkoski wrote:
Can you post a sample file that exhibits the problem so that I could try the clip on my machine?
I just recorded 4 seconds of a clock pendulum swinging, surprisingly the file was 20Mb!?!? Anyway, I have made the file available for download at the following location:
http://andrew.net.au/~rowan/avchd/00032.MTS
You can browse the directory at http://andrew.net.au/~rowan/avchd/ if you need to "right-click" and save as.
I am hoping it is a limitation of the trial as I have noticed a few other "gotchas" with the trial version.
Thanks for the advice about video format, I have noticed that my computer (Core 2 Duo) is very slow to process the H.264 stream, PremierePro cannot play the 30sec stream in realtime (starts to stutter around 23sec) and After Effects starts its stutter almost immediately (both just playing the stream with no effects) - that said WindowsMediaPlayer has no problem playing the same stream at full speed. I am however reluctant to do any transcoding except to a lossless format as it seems counter intuitive - but this will be the subject of another post, as I don't want to clutter this one.
Thanks again.

Mac OS 10.7 (Lion) won't start After Effects CS5.5 because it's a powerpc app!?

I've had CS 5.5 Master Collection installed on my Mac since it came out. All the CS 5/5.5 apps I've used up to now have worked fine, in 64-bit mode (Photoshop, Illustrator, Acrobat Pro, InDesign). Now I need to use After Effects, but I can't get it to start.
First it said it couldn't rename a Workspaces.xml file in the preferences directory in my home folder. In fact, there was no such file there at all. Nothing to rename. So, I uninstalled After Effects using its uninstaller; then reinstalled it from the install DVDs.
Now, it fails on startup saying the After Effects CS5.5 application cannot be run because PowerPC apps are no longer supported. True: OS X no longer runs apps that require Rosetta. CS 5.5 is does not require Rosetta; it's compatible with Lion. The OS 10.7 Known Issues KB article says nothing about After Effects: http://kb2.adobe.com/cps/905/cpsid_90508.html?promoid=JBQYY
So...what's going on? I need this thing working for a project with a deadline! I don't get it. Anybody seen this before? (I didn't find anything in the discussions about it, nor Google...)

Interesting article, but I knew I was leaving PowerPC apps behind when I moved to OS 10.7, and Adobe claims that After Effects CS 5.5 is fully compatible with Lion. But you must be right about prefs; there's gotta be something causing the Mac OS to think this version of CS is ancient...
Since my initial message, I've tried and failed to find any details about how to select the right prefs to delete. I also ran Disk Utility to repair permissions on my system drive. That got rid of the PowerPC error:) Now on startup AE says mediacore fails to initialize. I can choose to quit or continue on that error, but continuing just results in another error that says dynamiclinkmanager unexpectedly quit, and then AE locks up and I have to force quit it. Not much progress!
No other answers on this so far... Before I uninstall the entire Creative Suite and then delete all Adobe system and hidden files everywhere, any more suggestions? Or a list of the right prefs I should trash?

MBP 17" 2,3 GHz - After Effects CS5.5 is not usable - too slow

Hey!
I am a motiongraphics artist working mainly with After Effects CS5.5. I am coming from PC and I am quite new to the Mac-World. But for now I am not really satisfied - actually very disappointed. I have worked the last three years on a cheapo Acer Laptop - and I really have to say it was at least (I am not kidding!) twice as fast as my new MBP mid 2011. The other Adobe Apps don't run that good either - though I have to say I haven't had to work with them as much as with AE 5.5.
To name one thing that is really slow: Ram Preview, in the first place it takes ages per frame to render it, then mostly when it's done with rendering it is not played in realtime (more 1,2 fps ... in this range). So it's really not fun to work with this combination MBP + AE.
This can't be. The Macbook was 4x as expensive. And was build 3 years later. What's wrong with the Macbook?
My Specs:
2,3 GHz MBP mid 2011, 4 GB Ram (going to be 8 GB soon), 750 GB HDD, Hi-Res 17" Matte, OS X 10.6.7
I already tried running Windows 7 on this Macbook it was so terrible that I was kinda frightend and really just wanted to bring it back to the shop. But maybe there is some way I can fix this?
Thanks in advance for your help!
Cheers!

petershawn wrote:
And I always thought OS X / Apple Hardware was the way to go in the video-business. Obviously I was wrong all along.
The problem is OSX Lion not the specs of the hardware or CS5.x
If you can manage to revert the OS back to Snow Leopard ( which also can run 64bit software ), I bet your issues will be fixed.
And if you want to give Apples own Video-software a shot, then stay away from FinalCut X which has the same "quality" like the Lion..
Sorry, just saw that you have no Lion, I was redirected here from within Lions forum..
Message was edited by: Sjazbec

Why does my After Effects CS5.5 keep crashing on me when I switch to other apps?

I have Adobe After Effects CS5.5 (v.10.5.1) and it keeps crashing when switching between AE and other programs. Here's a video so you can see what's happening.
I don't have any special plug-ins loaded except for what came with the program. OpenGL rendering is turned on and have tried turning it off to see if it make the problem go away and it doesn't make a difference.
Greatly appreciate any assistance I can get on this.
Computer System
Dell Precision M6600 Laptop
Intel(R) Core(TM) i7-2920XM CPU @ 2.50GHz
16GB RAM
2GB NVIDIA Quadro 4000M
Driver Version 285.62
Optimus is turned off so it's just the Quadro 4000M Card - no Intel HD Graphics in the background
413GB Free (687GB Total) Primary HD
200GB Free (250GB Total) D Drive
Windows 7 64-bit SP1 Professional
Adobe Master Collection CS5.5 (Website Download)
After Effects v.10.5.1 Update (Website Download version)

I opened the Event Viewer and it listed the problem as an Application Error. Here is the information that it gave me. Is the .dll file that it's listing causing my problem?
Log Name:
Application
Source:
Application Error
Date:
12/12/2011 9:25:48 PM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
adsfa-PC
Description:
Faulting application name: AfterFX.exe, version: 10.5.1.2, time stamp: 0x4dc4fb01
Faulting module name: NtrigInterfacePressure.dll_unloaded, version: 0.0.0.0, time stamp: 0x4d2dae27
Exception code: 0xc0000005
Fault offset: 0x0000000037e16090
Faulting process id: 0x161c
Faulting application start time: 0x01ccb946c75ad65a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe
Faulting module path: NtrigInterfacePressure.dll
Report Id: 25e2b81d-253a-11e1-9bd8-90004edb40d6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-13T03:25:48.000000000Z" />
<EventRecordID>11585</EventRecordID>
<Channel>Application</Channel>
<Computer>adfsa-PC</Computer>
<Security />
</System>
<EventData>
<Data>AfterFX.exe</Data>
<Data>10.5.1.2</Data>
<Data>4dc4fb01</Data>
<Data>NtrigInterfacePressure.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4d2dae27</Data>
<Data>c0000005</Data>
<Data>0000000037e16090</Data>
<Data>161c</Data>
<Data>01ccb946c75ad65a</Data>
<Data>C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe</Data>
<Data>NtrigInterfacePressure.dll</Data>
<Data>25e2b81d-253a-11e1-9bd8-90004edb40d6</Data>
</EventData>
</Event>
Any ideas?
Thanks - jjgleim

Is After Effects CS5.5 PowerPC-only? (Installation Problem)

I just installed Adobe Creative Suite 5.5 Production Premium on a new (2012) Mac Mini (Intel Core i7 processor) running OS X Mountain Lion 10.8.2. Most of the apps installed correctly, but After Effects CS5.5 gives me the following error when I try to launch:
You can't open the application "Adobe After Effects CS5.5" because PowerPC applications are no longer supported.
I tried uninstalling and re-installing the app (along with Flash Catalyst, which also fails), but the error remains. What's the deal here? Is it an installation problem, or is After Effects CS5.5 truly incompatible with my new hardware/OS? Any suggestions appreciated.

Okay, answered my own question. I was installing on a Mac Mini, which doesn't have an optical drive, so I was using a remote optical drive to install across my network. Turns out that confused the installer. I ended up copying the install DVD onto a flash drive and installing from that. Problem went away.

Nikon D7000 .MOV files in Premiere Pro and After Effects CS5.5

I recently upgraded from Production Premium CS5 to CS5.5. Initially Nikon D7000 .MOV files used in previous CS5 Premiere Pro project would not play well in CS5.5. Now .MOV files do work in both PP and AE CS5.5. Here are the steps I followed. Not recommending you follow my steps exactly, just providing info for those that are interested.
1.       Launch Premiere Pro CS5.5 and open previous PP CS5 project, convert project to CS5.5 and rename project file as not to replace previous CS5 project file.
a.       At this point .MOV files do not play in new project or in AE CS5.5
b.      Close Premiere Pro and After Effect if still running.
2.       Using Adobe Bridge CS5.5, batch rename;
a.       Make copies of original files to new folder location while renaming file extension from .MOV to .mpg
b.      Let Adobe Bridge finish creating all new thumbnail previews.
c.       Leave Bridge running in background.
3.       Launch Premiere Pro CS5.5, let Premiere finish recreating thumbnail previews if needed.
a.       Attempt to preview existing .MOV file in project. It worked for me.
b.      Attempt to play sequence containing .MOV files. It worked for me.
c.       Attempt to play or modify sequence .MOV files in AE CS5.5 via Dynamic Link within Premiere. It worked for me.
d.      Close Premiere Pro project and AE projects if open.
4.       Create new Premiere Pro project and sequence
a.       Import a different Nikon D7000 .MOV file not previously used or renamed.
b.      Attempt to play this newly imported .MOV file. This worked for me as well.
c.       The new, previously un-renamed .MOV file also worked in AE CS5.5 for me.
I will perform additional tests but at the moment Nikon D7000 .MOV files are working for me in CS5.5 after initially performing a batch rename in Bridge CS5.5 from .MOV to .mpg and letting Bridge create preview files. Even .MOV files not renamed now work.
An example of Nikon D7000 footage edited with Adobe Premiere Pro CS5.5, After Effects CS5.5, and Sound Booth CS5 can be seen on my blog, http://stevelandonsmyth.typepad.com/steve-landon-smyths-blog/2011/07/my-first-hd -video-shoot-with-nikon-d7000.html
My system: MacBook Pro 17" 2.3 GHz i7 quad core, 8GB RAM, 500MB SSD
Message was edited by: Steve Landon-Smyth

Hello,
I see 2 post in this thread from Todd that say they are working on a fix and it should be out soon. One is from July, the other from August. It is now Sept 7th and I still see no patches or fixes for any bugs. I spent 400 dollars on an upgrade, but is this upgrade going to be supported?
This is making me rethink upgrading to the .5's in the future.
It is a minor bug to most, but in that sense it should be an easy quick fix. Am I wrong? Is this really a complicated issue?
I apologize if this comes off like a rant, but thats kinda what it is. It is not hard to batch rename files, but its a pain to have to relink all those files in PP.

Mercury Engine in After Effects CS5.5? Or, why is After Effects so much slower the Premiere Pro?

Take this quote :
"by Todd Kopriva on Apr 25, 2010 at 8:08:14 am
'Mercury' is a marketing name for these performance improvements in Premiere Pro: - multiprocessing
- multithreading
- 64-bit application
- use of CUDA to to some processing on supported hardware
The first three of these are in After Effects CS5. (The first two have been in After Effects for much longer.)"
However, if I drop my Canon 5D Mark II footage (h264) into Premiere Pro it plays back SO MUCH better then the exact same footage in After Effects. Why is that? I DO NOT have an NVideo card and I have NOT applied any effects or scaling to the clip, just raw footage dropped into each program.
I do notice that After Effects has to render to play back (green bar being generated above footage). But it does slow very slowly, like 9fps. Premier Pro seems to cruise right along at near realtime. This is 24fps 1080p footage. One other point of interest, I have encoded the clip into Cineform codec as well. On Premier Pro I can tell a difference, the cineform scrubs a lot smoother then the original H264 clip. But, again, in After effects both the h264 and Cineform clips are very slow to render and scrub.
Any improvements along these lines for CS5.5?
Am I just missing something obvious?
Thanks for any info,
--greg.

Gregory Seattle wrote:
I think the problem is that hitting the space bar and hitting '0' (ram preview) both draw that green bar, and both seem to use it if it is already there. I guess the real difference is how that green bar gets generated. It does seem to get generated faster when I ram preview as opposed to hitting the space bar. Using both cores I have I guess (early 2009 24" iMac).
When you hit the space bar, AE TRIES to play back as it renders each frame. Imagine what happens if it's a comp with 120 3D layers that all accept lights and cast shadows. That's why you don't use the space bar.
In a RAM Preview, AE fills up the memory available to it with rendered frames, then plays them back from RAM. Depending on processor speed, dimensions of comp & frame rate, this may or may not be real time, but there are ways to get real time. With the space bar, you don't stand a chance at real time.
Gregory Seattle wrote:
From what I hear new iMacs are due out soon with the new Thunderbolt (!) and Sandy Bridge processors/chipsets. Should be a LOT faster then what I have now.
For AE work I'd say maybe yes, maybe no. To make AE REALLY speedy, you need a lot of processor cores and a boatload of RAM. iMacs aren't known for either of those things.

After Effects CS5 crashes when I make a selection in the destination field of BCC Morph plug-in

Steps to reproduce bug:
1.Open AE
2.Create a composition
3.Import photos (.png)
4.Put photos on timeline
5. Add BCC Morph from Effects&Presets BCC7 OpenGL to first photo on timeline
6. Select Source Unwarped in Render Mode field
7. Select 2nd photo in Destination field
Results: AE crashes
Error messages displayed for several attempts:
A.Crash occurred while invoking effect plug-in BCC last logged message 4424, 4604
B.Crash in progress. Last logged message was : <5000> <DynamicLink><5> C:\ Program Files (x86) \Common Files\Adobe\dynamiclink/CS5/dynamiclinkmanager.exe
C. AE can't continue: sorry AE has crashed. See www.adobe.com/support/products/aftereffects.html for know issues (0 :: 42)
Expected results:
Able to continue selecting options (setup the duration of the Morph by adding a key frame using the Key Marker)
What I've tried so far:
- I verified I have the latest version of After Effects
- I Removed the OpenGL plug-in from the After Effects plug-ins folder and After Effect still crashed
- My PC meets the minimum requirements for After Effects
- My video card driver is the most current the manufacture has available to date
Video information: NVIDIA, GeForce GTX 480, driver ver 266.58
Prod Name: After Effects CS5
Prod Ver: 10.0.1.19
OS: Windows 7
OS Ver: 64-bit
DirX: 11
BCC ver: 7.0.7.200
Processor: Intel(R) Core(TM) i7 CPU
Memory: 6.00 GB

Sorry, but you are at the wrong forum; this one is only for disc
ussions on the forums themselves. The After Effects forums is here:
http://forums.adobe.com/community/aftereffects_general_discussion

Adobe after effects cs5 help

i downloaded the trial and magic bullet advance hd trial.i can't figure out how to convert my 4:3 video to 1080p hd.
can someone explane the steps i need to take?
thank you in advance.

Thank You Sebastien,I did what you told me to do I got the 4:3 video to 1080p but unfortunately the quailty got damaged.
Is there a way to convert a 4:3 video to 1080p with out doing damage to the video?
I also downloaded magic bullet insatant hd advance trial.If that plug-in will help how do work with that plug-in in after effects cs5?

In after effects CS5.5, what do I do about Error 5? My uninstall doesn't work either.

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