In fcp7 there is a "close gap" option so you don't have to highlight and move everything every time you delete a small section in the middle of a video. Is it possible to do this in fcpx? I can't seem to find it...Thanks!
In fcp7 there is a "close gap" option so you don't have to highlight and move everything every time you delete a small section in the middle of a video. Is it possible to do this in fcpx? I can't seem to find it...Thanks!
This isn't the actual clip, I fixed it by highlighting and moving everything over but it'd still be a good thing to know for the future. This is essentially the situation i'm talking about. I would never use it for something this simple, but when more complicated editing is being done it isn't so easy to just move all the clips over.
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when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes64.msi. What does this mean as I can't seem to find any such folder.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder
Hello there, AndyB73.
The following Knowledge Base article offers some great troubleshooting recommendations for issues installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
downloaded 11.0.3 (42) 64 bit to my MacBook Pro and it crashes every time I select a song a use the 'add to' function to add to a play list. It's never done this before, is it a bug with the new version?
You could just disable updates. Change these settings in about:config.
* app.update.auto - set to false
* app.update.enabled - set to false
You can still check for updates with the "Check for Updates" button in the About Firefox window, but it will download the update file anyway if there is an update available. You can also check which is the current release from here:
* http://sjc.mozilla.com/en-US/firefox/new/ -
It keeps saying that I used a different computer to access my account. I haven't. How can I get it to stop this so I don't have to enter my card number every time?
It also says that "your account information has changed. Please review your account and email address and approve them for use in the itunes store." It happens EVERY time I buy a new song, a new album, anything. Even if I buy an album and five minutes later, without closing itunes, buy another one, I have to go through this whole process. It's REALLY annoying.
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I am having problems with Safari --- running slowly at times but shutting down unexpectedly at other times and displaying the error message saying something about the sonic foundry plug-in. I cannot find this anywhere on my computer. It seems to happen when I visit the Cooking Light website. Strange.
Anyone have any ideas?
Also, when the box pops up asking if I would like to submit a report to Apple, and I choose submit, it tells me that I cannot submit the report. Frustrating.
Help!You're infected with the Flashback malware. It takes advantage of a defect in the Java web plugin to install itself when you visit a contaminated website. No fix is available from Apple for your obsolete version of the Mac OS. You may be able to clear the infection by running the removal tool developed by a third party:
Flashback Removal Tool - F-Secure
Back up all data before you take this step. If it works, change every Internet password you have, starting with banking passwords, and check all financial accounts for unauthorized transactions.
Disable Java (not JavaScript) in the settings of all your web browsers, and leave it disabled as long as you're running Mac OS 10.5.x. To disable Java in Safari, select Safari ▹ Preferences ▹ Security and uncheck the box labeled Enable Java. -
Yahoomail the text and everything is so large it doesn't fit on the screen. I always have to scroll left and right to read my mail. It's really annoying. I don't know how to adjust that . I tried Google Chrome and it was more normal. Everything fit. I prefer Firefox so what can be done about this?
Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
Is there a live chat forum here on this site? I can't seem to find one
It seeems to me like there should be one. Is there?
To get problems resolved quicker?
Or is there a popular website that mac users use more?
Thanks.
-chHi, Christopher.
As noted, there's no live chat here.
According to one of your other posts, you have a new computer: a MacBook Pro. It should still be under warranty.
It comes with a one-year hardware warranty and 90 days of free, telephone-based tech support for problems like the one you've been posting about elsewhere, i.e. you can't "turn if off" or, more precisely, it won't shut down, as you've posted here.
If you want to talk to someone, call AppleCare at 1-800-275-2273 and take advantage of your warranty.
You paid for the warranty (it's factored into the price of your computer) so you should use it.
If you're beyond the 90 days, then I suggest you buy an AppleCare Protection Plan, which extends the hardware warranty by an additional two years and gives you three years of telephone-based support. If you think it's a waste of money, try pricing a replacement LCD for your Mac: the AppleCare Protection Plan is cheap insurance.
Whether questions are answered or unanswered here, particularly by "the regulars," can often depend on how well they are written. See my "Obtaining Help Online" FAQ for some tips on writing better posts than "it won't turn off."
PS: As a tip for future question posts, please fill in your Discussions settings with complete information about your Mac (specific model, RAM, hard drive size, Mac OS X version, etc.). Click "My Settings" in the "Welcome yourscreenname" box in the upper-right corner of this page, then add those details to the "Computer" field therein. Use the "Other Computer Information" field if additional space is required.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
I recently purchased an app. from iTunes that was on a monthly direct debit subscription. Despite trying to following directions from iTunes to cancel it - I am getting no where. Seem to be going around in circles. Can any one help with some straightforward directions on how to do this please?
See here:
http://support.apple.com/kb/HT4098 -
Does iTunes have to check all my music for match every time I open iTunes even when nothing has changed in the music folder? This is just one problem I have with iTunes and match. Every time I open iTunes, the first thing happening is iTunes checking my music and sending the information to Apple and then waiting for Apple to send back information about match. There is a third step that I have never seen iTunes actually reach as it always crashes before finishing this ritual with my music and match. Since I paid for match I can no longer use iTunes to listen to any of my music. I like having match function on my iPhone because even 128 GB is not enough space to keep a music library and everything else needed on the iPhone. But it's been a disaster with iTunes on my Windows 7 PC. I updated iTunes recently and the same problem continues. I can't find any clear description of how match works but it seems if there has been no change to the music folder then the tedious and buggy process of checking all music for match and sending data back and forth to Apple every time iTunes is used should not be necessary. Is there possibly something I have to change settings for to help iTunes start without so much to do?
If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
The page load progress bar that was on the lower right of the window is no longer there. After updating to the latest version of Firefox on my Mac there is no progress bar for the page load. I really miss this feature and can't seem to find a way to obtain it. The tab has a circular progress wheel but this is useless for determining a stuck or slow loading page.
PLEASE NOTE: I am typing this in from a Windows based work computer but am asking about my Apple MacBook Pro that i use at home.Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session.<br />
You can use "Firefox > History > Restore Previous Session" to get the previous session at any time.<br />
There is also a "Restore Previous Session" button on the default <b>about:home</b> Home page.<br />
Another possibility is to use:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time" -
. Every time i click on it says to reopen or dont reopen. i press reopen i gives me this long screen and it says reopen or press okay. when i press ok it closes the box and doesnt open. when i press reopen the long screen and stays like that.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I have created a merged letter (mail merge) using Word for Mac. But I cannot merge the letter to my contacts which are in the Apple Mail Application. Is it possible to do this?
Word for Mac 8
i mac intelThis is the Apple Keynote discussion, you should post in the Microsoft forums where the experts there can help you, there is a dedicated mailmarge discussion here: Microsoft Office Word Mailmerge
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Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
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