In firefox, the video from website "tv.vu.edu.pk" is not displaying even i have installed the latest version of JAVA. There rotates a circle around java monogram every time but video is not playing even it is working fine with internet explorer

It's not working here as well with Java 6 U25 on Linux.

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When i go to a website that requires a security code be typed in, the web site appears but the security code to be typed in is blank, however it works fine with Internet Explorer

when i go to a website that requires a security code be typed in, the web site appears but the security code to be typed in is blank, however it works fine with Internet Explorer

See:
* http://kb.mozillazine.org/Images_or_animations_do_not_load
* You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
* You can see image settings in Tools > Options > Content: Load Images
* You can see all exceptions in Tools > Options > Content: Load Images > Exceptions
* You can check the Tools > Page Info > Media tab for blocked images (scroll through all the images)
Some security software and extensions also can block images.
See:
* [[Troubleshooting extensions and themes]]

Printing problem in 2 programs started 2 days ago, only firefox ,works fine with Internet Explorer?

Banking web site has a "Print - Friendly View", text on the upper right side of the page which prints out the account information in a different format if you click on the text. All other print functions work ok. The problem is not their when using Internet Explorer. The other program is at Aflacs Web site, and the problem is very similar. When I click on the text that says "Print copy of Invoice" nothing happens, just like the bank text. They both work perfect with Internet Explorer. The problem started about 2 days ago. When it works right, a window will open up and show you what it is going to print and you click on the "print" text, and it prints. Any help with this problem will be greatly appreciated.
Thank You
Joe Anderson

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
When in Safe Mode... 
* The status of plug-ins is not affected.
* Custom preferences are not affected.
* All extensions are disabled.
* The default theme is used, without a persona.
* userChrome.css and userContent.css are ignored.
* The default toolbar layout is used.
* The JIT Javascript compiler is disabled.
* Hardware acceleration is disabled.
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Ad page for one site won't display, but works fine with Internet Explorer

Main page of one site displays fine, but ad page won't. Works fine under Internet explorer. Didn't have problem before.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove your live.com cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Netflix Instant Play will not work with Firefox but works fine with Internet Explorer

When I log in to Netflix, I cannot play instant movies from my Queue. I called Netflix and they said to reset my router. I did this and now Netflix Instant play works with Internet Explorer but not Firefox.

I am able to type a search word in but on clicking it, nothing changes. No results. the word just stays there.
I also downloaded the https://addons.mozilla.org/firefox/addon/live-http-headers/ -- at first I wondered if it was not letting me install. So I allowed it in exceptions. But I'm not clear on what it does or what I do to use it.

My Bank of America but works finwe site shows this message after signing in but works fine with Internet Explorer; "THE CONNECTION WAS RESET".

I checked with the bank & they said problem may be due to I do not have all the updates to Firefox or problem may not work with my favorite entry to bank site. I checked & did not have a problem with any pending updates. I did get to website and was able to enter ID and Password.
The site was fine when working it on Internet Explorer both through Favorites and direct entry.

Are you now using a direct connection?
Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Many website will not open pdf files with firefox yet the same pages work fine with internet explorer default app

Typically, I have to use the default android internet app to view pdf files on my android. The last page I tried was my progressive website to view my policy documents. Firefox just does nothing when I click on a pdf file. When I go to the download folder, the file is there but has 0kb size (or empty). The default android app goes right to download and shows up in the top android status menu showing it is downloading.
This problem has been around for a long time now and is still not resolved.

Here is one I just tried. It works on my ipad2. When using my android, the file shows up in the download folder, but as usual it is an empty file. Even when the pop for "view file in cloud viewer" is choosen, it loads a blank page.
http://www.carlsalter.com/harley-service-manuals.asp
then choose the 2nd file in the list, file named "harley_davidson_flh electra glide 1970 owners manual v2_2"

I cannot print from the Internet, but my printer works fine with Internet Explorer

When I attempt to print I am asked to save the file and get "unknown error." I can print with this printer from Internet Explorer. I have unistalled and reinstalled Firefox.

See this: 
http://kb.mozillazine.org/Problems_printing_web_pages

I can not save an email to file using XPS Writer. I'm using Windows 7 . Works fine with Internet Explorer?

When I try to perform this function of saving an email to file using Windows 7 XPS Writer. I receive a message stating that Firefox is not responding. XPS Writer is working using Internet Explorer?

I've seen this error with Chrome. Are you using IE and is it updated?
I'm a self-taught noob amateur. Please take this into account when responding to my posts or when taking advice from me.

Tiscali mail works fine with Internet explorer saying "you have 3 new mails in your inbox", with Firefox 5.0 it says "you have undefined new mails in your inbox". I cannot proceed beyond this point. Please advise david.tose@tiscali.co.uk

Internet Explorer + Tiscali mail gives message "you have 3 new mails in your inbox (18% full)". Mail interaction OK
Firefox 5.0 (freshly installed) + Tiscali mail gives message "you have undefined new mails in your inbox''. From here I cannot proceed.
Is there a mail handler problem that causes Firefox 5.0 to fail?

Yep, exactly the same problem only on W2K SP4. Firefox5 doesn't work but IE (on the same machine) does.
Sorry, I'm not sure what version version of IE is being used.
(It's the PC at work that has the problem and I'm writing this at home on my linux box which has Firefox version 3.6.18 for linux mint - which also works fine.)
I really hope this can be fixed soon.
Andy.

Is anyone using PAM for archiving e-mail? I am having trouble opening archived e-mail attachments using Firefox. I know the reason for this is part of the url gets left out when using Firefox. Works fine with Internet Explorer.

This part of the path https://mail.domain.org/owa/ (see below) when place in allows Firefox to open the attachment.

Autodiscover service on Exchange seems to be ok from the result of testing. We might change our mind and check if this is a network issue.
If you are using Windows 7 or higher version OS, try to run the following command in CMD to disable the Autotuning function:
Netsh interface tcp set global autotuning=disabled
For more information, please visit here:
http://slowpctexpert.blogspot.com/2010/12/speed-up-windows-7-disable-autotuning.html
Tony Chen
TechNet Community Support

Netflix and Youtube will not play on Firefox but I can still hear sound and can pause with the space bar. Works fine on Internet Explorer.

All of a sudden last night after Firefox restarted after an update I am no longer able to play Netflix or Youtube. I can hear the sounds from whatever I select to play but the browser is black and I can even pause using the space bar but no interaction with the cursor. Both Netflix and Youtube work fine on Internet Explorer... I tried updating plug ins, I tried uninstalling and reinstalling plug ins and I even uninstalled and reinstalled Firefox itself but nothing has helped. Not sure what steps to take next...

Hello,
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. [[Image:fpSettings1.PNG]] 
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

I can't see the animations on the website or access most of the options when I log in.Works perfect with Internet explorer though! Please help

I can't see the animations on this page (looks like a very small image) and when I log in can't access/see some of the options in the website . The page however works perfect with Internet explorer though! Please help identify the kind of plugin/add-on needed to make it work.

If you're using it in bright light, you may be getting sunlight through the back of the machine which can wash out the display. The Apple logo on the back of the lid is actually a cut-out that uses the systems back light to make it glow. Bright light (especially sunlight) can actually shine through the back. As the users in the login are typically in the middle of the display, this is the area most likely to be washed out as that is where the Apple logo is. You can try just putting your hand over the Apple logo on the back to block the sunlight when trying to log in.

I try to log in to password protected sites and nothing happens but works fine on Internet Explorer. Can't get past login page. I even had to use Internet Explorer to login to ask this question!

I try to log in to password protected sites and nothing happens but works fine on Internet Explorer. Can't get past log in page. I even had to use Internet Explorer to login to ask this question!
On the page where you enter username and password after entering and pressing "Log in" the page just stays in place. If you look at the error log you see
"Warning: Unknown property 'border-radius'. Declaration dropped.
Source File: https://support.mozilla.com/media/css/common-min.css?build=3fabbc0
Line: 1"

Make sure that you do not block the referrer.
* http://kb.mozillazine.org/network.http.sendRefererHeader
Also make sure that you do not block cookies in Firefox or the firewall.
* [[Cookies]]
* [[Enabling and disabling cookies]]

I'm running OS X Yosemite, Version 10.10 My Adobe Illustrator CS6 is not opening. I have install the legacy Java SE 6 runtime, not working

I'm running OS X Yosemite, Version 10.10 My Adobe Illustrator CS6 is not opening. I have install the legacy Java SE 6 runtime, not working
Also when I click on More Info... button I I get support.apple.com website page, which is blank. When I click on the OK button, same result.
I need help with this, is anyone out there experiencing the same phenomena?

How about this one
Apple Java for Mac | MacUpdate
or
Java for OS X 2014-001

In firefox, the video from website "tv.vu.edu.pk" is not displaying even i have installed the latest version of JAVA. There rotates a circle around java monogram every time but video is not playing even it is working fine with internet explorer

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