In new iphone 5 very first call getting busy tone for all the numbers

in new iphone 5 very first call getting busy tone for all the numbers.

my son had this problem.  I went to the apple store and they wiped out and restored the phone..  They said that was all they could do but that I should call our phone carrier and ask them.  I did.  They asked if in the top left side, next to battery power there was a icon of a half moon.  There was. They said to go in to settings and go to "Do not Disturb" and turn it off.  I did.....problem solved!!! Somehow "do not disturb" was turned on and that is what happens if it is!!
I hope this helps.

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