In privacy settings-photos all are GREYED over and set to 'ON'. How can i change this?

I have just downloaded the app 'Instacollage' and really want to use it but I can not add photos. It gives me the message
'This app does not have access to your photos or video. Enable access  in privacy settings'
So naturally, I went to SETTINGS>PRIVACY>PHOTOS....
And the app is not there, BUT all other options are grey over and set to 'ON' I can not change this!
Please help, this happened a few months ago but to WIFI settings and I had to get a replacement iphone.

Thankfully, I had to close all running applications, and hard reset my iphone (home button and lock button simultaniously) this worked and I can now change my privacy settings!
Unfortunately I couldn't 'Allow changes' the button was unresponsive! Thanks anyway!

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