In trying to update itunes to version 10.7 I get messages that older versions of "Bonjour" and "Apple Software update" cannot be removed and so the update fails. Itunes works well on my old ipod nano but not on my new ipod touch? Any ideas

Any ideas as to how I can update an older version of iTunes to at least version 10.7 given the problems I'm having with "bonjour" and the "software update"?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

Similar Messages

HT1351 My 2nd generation iPod Nano is not showing my new playlists after syncing (the playlists were created in my computer). Help!

My 2nd generation iPod Nano is not showing my new playlists after syncing (the playlists were created in my computer). Help!

So, your iPhone (and new shuffle) still work properly with iTunes, correct?
Your 1st gen shuffle... It's the white one with USB plug, that looks like a USB flash drive...?
Are you able to see it in Windows, and maybe change the drive letter back to E:?

TS1424 I purchased and downloaded a book in iBooks. I read about 16 chapters. The next time I opened the app to read the book, no words loaded on the pages. It would go to the table of contents, but not to pages in chapters. Any ideas?

I purchased and downloaded a book in iBooks. I read about 16 chapters. The next time I opened the app to read the book, no words loaded on the pages. It would go to the table of contents, but not to pages in chapters. Any ideas?

Try to reset your phone, hold the home/sleep buttons until it reboots and the apple logo appears, don't release the buttons till apple logo appears. If no luck there, Resync the book. Or delete it and redownload it. Downloading past purchases from the App Store, iBookstore, and iTunes Store

Trying to download new version of I-tunes getting message that says does not have permision from system administrator

trying to download new version of I-tunes getting message that says does not have permision from system administrator ??

Is the account (computer not iTunes) that the user is signed in with an Administrator account?

How can I force mount a dvd that isn't even seen by Disk Utility? I can see it on the Mac when using my Windows 7 partition via Boot Camp, but not in Lion, which is how I would rather be running.

How can I force mount a dvd that isn't even seen by Disk Utility? I can see it on the Mac when using my Windows 7 partition via Boot Camp, but not in Lion, which is how I would rather be running.

Well if there is a EFI block, then running a program in OS X isn't going to do a lick of good.
After all EFI was designed for Trusted Computing and Digital Rights Management, to act between the OS and hardware, can read drives, contact the Internet and everything.
Windows doesn't use EFI, will have UEFI in Windows 8 though.

I can't seem to run my Playlist under Yahoo Music.. it runs fine with IE 9 but not Firefox 4 .... any idea why?

I can't seem to run my Playlist under Yahoo Music.. it runs fine with IE 9 but not Firefox 4 .... any idea why? I can run a single song just not my playlist.
Thanks.

Had this problem for quite a while but found a work-a-round. I click anywhere in the text I want to delete and insert any character. I am then able to block and delete any text I want to. It's been working great.

Why will my music library download onto my iPod nano but not on my iPod touch (5th gen.)?

I imported a few CDs to my music library earlier and I tried to download them onto my iPod touch and it wouldn't work. The songs just have grey dotted circles beside them. I'm not sure what this means.. Anyways, since it wouldn't work on my touch I thought I'd try and put them on my nano. And sure enough when I synced it, it worked. Can someone please help me out? I'd rather not have to carry around 2 iPods around with me now..

Dotted circles next to songs, won't...: Apple Support Communities
What does the gray dotted circle in...: Apple Support Communities
what does the dotted circle mean?: Apple Support Communities

Deleting songs off of Ipod Nano but NOT off of playlist

Hi,
I'm brand new to my Ipod and not very computer savvy. Can anyone tell me an EASY way to delete songs off of my Ipod but not my playlist. I don't get the whole "restore" thing-help!! Thanks so much!

To delete songs from the iPod but keep them in iTunes you have to set your iPod to manual update. Your iPod will not sync with iTunes in this mode so it can have different content, you can get details here:
Managing content manually on iPod
iPod 101: Fill 'er Up
Once your iPod is in manual mode, you click on the chevron to the left of the iPod icon (the little black triangle) to display the icons for the iPod itself, Music, playlists etc. You click on the Music icon relating to the iPod and this bring up the songs that are on your iPod in the main pane to the left. In the main pane you find what you want to delete, highlight it and hit the delete key.
Something else to be aware of when using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device. In that case use Safely Remove Hardware icon in the Windows system tray on your desktop or check this link: Safely Disconnect IPod

My computer recognizes my iPod nano but not my iPod shuffle

I don't know how to get my computer and iTunes to recognize my iPod shuffle, but I already have a nano that works perfectly with my computer.

If you're connecting them both at the same time -- don't. Unplug the Nano dock, and plug the Shuffle into the same USB port -- preferably through a USB extension cable (to preclude any physical connection problems with the Shuffle). Unless there's something wrong with your Shuffle it should appear in the iTunes Source List, just like your Nano.
Roger

My Mac won't recognize iPod nanos but it does recognize an iPod touch and an iPad?

So I tried troubleshooting didn't work the iPod nanos, tried differentt cords and USB ports and ended with the same result, iPad and iPod touch are able to connect but the iPod nanos don't even get recognize by the desktop. It just seems as if the iPod nanos are just charging and I'm trying to avoid uninstalling iTunes like the plague. Someone help please??

I'm having the same issues with my brand new iphone 5.

New ipod nano with problems: Is my new ipod nano ejecting correctly?

My new 4th gen. ipod nano was doing all sorts of wacky things with the sync disconnection process like requiring a manual eject when it shouldnt do that (enable disk use and manual music checkboxes were not checked) so I had to restore it and now I am not sure if it is completely fixed so could you please tell me if the process below is the normal disconnect process when a sync concludes on an ipod nano 4th gen:
1. In itunes, display at top of window says, "ipod sync is complete", but it does not show "ok to disconnect" underneath that like when I sync my iphone.
2. On the ipod nano display though, it says a brief "Ejecting-You may now disconnect" and then turns into a progress bar that lasts for about 10 seconds and says "OK to disconnect" next to it, then after the progress bar completes, it goes to the normal ipod menu home screen.
It seems to me that it should say OK to disconnect in the itunes window and then in the nano screen it should immediately return to the home screen just like it does with my iphone.
So, is my ipod now operating normally or is it still buggy?
Thanks for your help!

Are you clicking the little eject button that is next to the name of the ipod in iTunes?
i

My iPod nano is constantly powering down then restarting. Any ideas?

My nano needs re charging every day as it won't turn itself off. Every time I switch it off it turns itself on again .

Doublechecking ... do you have the new iTunes 10.6.1.7 version ?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

"Compilations" option present on iPod Classic but not on 5th Gen. iPod

I have two iPods, a Classic (newer) and a 5th Generation (older).
On the Classic, there is a nice Compilations menu item (Music > Compilations) so that albums with multiple artists do not clutter up the Music > Artists menu. I'm able to edit tracks in iTunes to mark certain tracks as part of compilations.
However, my iPod 5th Generation does not have the Music > Compilations menu item. As a result, my Music > Artists menu is very cluttered, with a many artists only corresponding to a single track. Is there any way I can get the Compilations menu choice on the 5th Generation iPod? Is there a firmware update that will help?
By the way, in my early days of using iPod (I had an even older device than the 5th Gen.) iTunes would occasionally ask if I wanted to update my firmware. It never does that any more. Does Apple no longer update the firmware in iPods?

On the 6th gen. series enabling either *Settings > Main Menu > Compilations* or *Settings > Music Menu > Compilations* causes artists who only appear on compilation albums to be hidden from the Artists menu. On my 5th gen. model there is a menu option at *Settings > Compilations* which has the same effect.
For avoiding the clutter caused by guest/featured artists see http://www.samsoft.org.uk/iTunes/grouping.asp
tt2

IPod Hi-Fi not fully supporting new iPod classic yet ?

i got my new classic as a replacement for an old gen3 iPod that was never fully supported by my iPod Hi-Fi, because it was already quite old, when the Hi-Fi was released.
now that i have the classic, i was expecting that to be fully supported, meaning the additional menu option 'speaker' should appear, when i dock it into the Hi-Fi, but it doesn't !
instead the light on the Hi-Fi keeps blinking green for a while. it has never done that before with my old iPod. so i checked the manual, but couldn't find an explaination that made any sense ?!
am i expecting too much, or am i doing something wrong ?
otherwise i hope this is something that will be fixed with the first iPod-software-update for the new classics soon ?

First, unplug your HiFi from power for about 5 minutes and then plug it back in and try again. If that doesn't work:
Put the iPod back in the HiFi dock and Reset the iPod (hold down the menu and center buttons for 6 seconds) and see if it fixes your problem.
If it doesn't, try connecting something to the Aux connector on the HiFi and see if you can hear it. If you can, then the dock connector may be damaged on the HiFi and you need to take/send it in for service.
Message was edited by: deggie

Menu works on Mac but not in DVD player...any idea why?

I created a DVD using IDVD6. The burn process, etc. seemed to go fine. When I stick the DVD in the DVD player, the menu does come up but I am only allowed to press play. I am not able to click to the other button (scene selection), however I am able to if I play the DVD on the Mac.
iMac G5 Mac OS X (10.4.7)

Nevermind. Figured it out. It was my darn DVD player remote control!!!! Ugh.

In trying to update itunes to version 10.7 I get messages that older versions of "Bonjour" and "Apple Software update" cannot be removed and so the update fails. Itunes works well on my old ipod nano but not on my new ipod touch? Any ideas

Similar Messages

Maybe you are looking for