Incopy Crashes when placin docx

Is anyone having trouble placing docx files in Incopy files linked to an Indesign file? I keep crashing.

What version of InCopy/InDesign? I've had no problem with docx files in CS3 or CS4.
Bob

Similar Messages

  • Please Help! InCopy crashes when I try to export...

    Please help me!
    InCopy crashes when I try to export to PDF. The file I'm working in was originally an InDesign CS3 file that was converted to InDesign CS4 when we upgraded our software. We've run into some BIG PROBLEMS with CS4, and so we've exported our CS4 InDesign files as CS3 .INX files so we can work on them in InDesign CS3.
    I've isolated that the problem is only when I try to export pages that have a large ad that goes through the gutter of the newspaper spread. All other pages PDF fine from InCopy CS3.
    I opened an old CS3 file (that was never converted to CS4), and double checked that I can still export the whole file to PDF including the pages that have ads going through the gutter.
    Is this a bug with CS4 files? Does anyone have any suggestions on how to fix the problem? NOTE: I already tried splitting the box for the ad into 2 separate boxes (one on each page), but InCopy still crashes when I try to export either one of the pages that has content through the gutter.
    Thanks for any help you can give me.
    - Valerie

    I've moved your question to the Adobe ExportPDF forum for that service.

  • InCopy Crashes when trying to open InDesign file.

    InCopy just spins when trying to open an Indesign file and will eventualy cause InCopy to crash. When InCopy is then reopened the file will be recovered but the only tab available is layout view, both story view and gallery view are missing. The editor needs story view to make corrections.
    The designer sets up the file with InDesign CS6 v. 8.0.1 on a mac w/osx v.10.7.5 the editor was using InCopy CS6 v.8.0.1 but has received new hardware and is on v8.0.2 windows 7. One of our Editors does receive this message Adobe InDesign is missing required files, Please reinstall.
    We have upgraded editors hardware to allow more resorces.
    Please advise what may be the cause.

    Why would one of your editors receive a message about "Adobe InDesign is missing required files, please reinstall"? Aren't they using InCopy (not InDesign)?
    Re the InCopy crashes, it sounds like the INDD file might be damaged. You can test this by having the InDesign user create a new test document and export one story to the workflow. See if the InCopy user can open that INDD file over the network, check out the test story, make a change, save it, check it back in, and then the InDesign user update the story on their end.
    AM

  • InCopy crashes when adding a note using the Notes Palette

    I wonder if anyone else is experiencing this problem. Frequently InCopy (CS3 5.0.4) will crash when attempting to add a note from inside the notes palette.
    Using the Notes Palette is not always the most efficient. With the curser placed where I want the note (outside a table, of course), the New note option will be grayed out. I then click through the notes already in place and navigate to my current location. After that, the New note option appears. (I would use the Note Tool as a rule, but it is very challenging to place the note right where I want it.)
    I have noticed, that if I save right before attempting to add a note, InCopy will not crash. This may be supersition, however.
    If this matters, the files I am editing come to me via InDesign as InCopy packages. I am on a new MacBook Pro with 4 GB ram.
    I am just wondering if this is a known issue and if there is a fix in the works.
    Terry

    I've not heard of any kind of issue like this but I can tell you that CS3 will not receive any further updates.
    BTW, if you use the story or galley view, inserting a note is far easier.
    Bob

  • Incopy crashes when opening large Indd-files

    We are publishers of a magazine. One layouter on Indesign, and two writers on Incopy. What happens frequently is, that after a while, when the Indd-file becomes fairly big, Incopy stalls on opening the file. Sometimes it opens it in text-mode, but we can't switch to layout-mode. But mostly we don't even come that far. Right now, we are unable to open the file at all under Incopy. We have NO idea how to troubleshoot this, and it's seems independent of size, because we can open other large files. But it regularly happens with our magazine, once the file gets filled with graphics. Is there a log-file that would give us a clue what is happening?

    We are having a similar issue. We have 230 some links in inDesign. When our editor opens the file in incopy it spins and then crashes if we wait long enough. We did get a crash report.
    We checked and recreated all the links however incopy still fails to open. File still works fine in indesign. We to have been unable to isolate the source of the problem.
    Process:         Adobe InCopy CS6 [15554]
    Path: /Applications/Adobe InCopy CS6/Adobe InCopy CS6.app/Contents/MacOS/Adobe InCopy CS6
    Identifier: com.adobe.InCopy
    Version: 8.0.1.406 (8010)
    Code Type:       X86 (Native)
    Parent Process: launchd [14102]
    Date/Time: 2013-04-26 10:05:00.418 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          121909 sec
    Crashes Since Last Report:           10
    Per-App Interval Since Last Report:  34426 sec
    Per-App Crashes Since Last Report:   5
    Anonymous UUID: 6C1B710E-D18A-4F99-9EE5-A824377A122F
    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread: 0  Dispatch queue: com.apple.main-thread

  • InCopy crashes when exporting stories

    I am using InCopy CS6 and I have tried unsuccessfully to export from Story view to PDF. I select all of the appropriate options in the PDF Export dialog box. However, when I click the Export button, I get this error message:
    Adobe InCopy CS6 has stopped working
    A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    I am then forced to close the program. And unfortunately, I am not notified of any available solution.
    I am on a Windows 7 PC and I have Adobe Acrobat X Pro. The assignment has 59 stories, and I am trying to export only 4 of these stories. And, one of my coworkers is having the same issue with other assignments.
    Has anyone else experienced this problem and been able to fix it?
    Thanks!

    Hi Sushmar
    My editor edits with Incopy 6, everything goes well until she wants to export a pdf, Incopy 6 then crashes. Incopy 5.5 does not have this problem. Please point me in the right direction, as we have extremely tight deadlines and no other way of working.
    Tx
    LVG

  • Incopy CS6 crashes when exporting to pdf

    Incopy 6 crashes when exporting to pdf. Message – unknown error

    Hi Sushmar
    My editor edits with Incopy 6, everything goes well until she wants to export a pdf, Incopy 6 then crashes. Incopy 5.5 does not have this problem. Please point me in the right direction, as we have extremely tight deadlines and no other way of working.
    Tx
    LVG

  • InCopy CS6 crash when open icap file (packaged file)

    I created a package (icap) file in InDesign CS6. The InCopy CS6 is crashed when open in in eveytime.
    Here is what I have to try to solve the problem.
    I tired to update it InCopy CS8.0.1

    This is what I get when Audition crash (Sorry for the parts in spanish)
    Firma con problemas:
      Nombre del evento de problema:          APPCRASH
      Nombre de la aplicación:          Adobe Audition CS6.exe
      Versión de la aplicación:          5.0.0.708
      Marca de tiempo de la aplicación:          4f70c4f6
      Nombre del módulo con errores:          StackHash_aa17
      Versión del módulo con errores:          6.1.7601.17725
      Marca de tiempo del módulo con errores:          4ec49b8f
      Código de excepción:          c0000374
      Desplazamiento de excepción:          000ce6c3
      Versión del sistema operativo:          6.1.7601.2.1.0.256.1
      Id. de configuración regional:          3082
      Información adicional 1:          aa17
      Información adicional 2:          aa1722cab75e6dfd3581220345349f4b
      Información adicional 3:          2722
      Información adicional 4:          272238ce25d2c25029dd7dd5c41913f5

  • InCopy CC crashes when opening a DPS assignment

    Opening a brand new assignment created by Adobe InDesign CC makes InCopy CC crash when the document intent is Digital Publishing.(bug?)
    Regards,
    Pieter

    i have the same problem

  • CS5 crashing when exporting to InCopy

    ID CS5 crashes when we export to InCopy (CS5). We've tried many work arounds - move folder from server to desktop, turned off ID and PS pluggins in suitcase, restarted, saved IC by adding all stories to assignments, etc.
    Has anyone encountered anything like this? What helped you?

    Based on this description, it sounds like a placed graphic is causing the problem. Try item #3 underTroubleshoot print/export problems at the document level in this document:
    http://kb2.adobe.com/cps/499/cpsid_49998.html#main_DocumentLevel
    Matthew

  • Indesign crashes when updating incopy content

    I'm having a lot of bother with (Mac) Indesign CS6 crashing when updating Incopy content. The problem first appeared after upgrading from CS4 to CS6 on OSX 10.6.8.
    I've since upgraded to Mountain Lion (10.8.2) and the problem still persists (with fully updated InDesign 8.01 and Incopy).
    Incopy is Windows version if that has any bearing on the issue.
    The crash occurs when opening an Indesign document with Incopy content that has been edited. I can open the document if I choose not to update content, but ID will subsequently crash if I choose to manually update the content from the assignments dialog. This doesn't happen with all my documents - perhaps about 1 in 4 with Incopy assignments.
    I can place the ICML files in a new Indesign document without incedent. In other words the ICML files don't appear to be corrupt.
    Suggestions anyone?
    Ian

    I got another crash.  This time just on trying to launch inDesign.
    Below is the report.  If anyone can help it would be very appreciated.
    Process:    
    Adobe InDesign CS6 [621]
    Path:       
    /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    Identifier: 
    com.adobe.InDesign
    Version:    
    8.0.1.406 (8010)
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [172]
    User ID:    
    505
    Date/Time:  
    2013-02-14 13:25:08.237 -0500
    OS Version: 
    Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:     
    3983 sec
    Crashes Since Last Report:      
    2
    Per-App Interval Since Last Report:  2270 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                 
    B8865CAA-B81B-3211-BACA-1F5C06EF8F47
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   PublicLib.dylib          
    0x016c5372 ProtectiveShutdown::~ProtectiveShutdown() + 278
    1   PublicLib.dylib          
    0x016c53f5 ProtectiveShutdown::~ProtectiveShutdown() + 17
    2   ObjectModelLib.dylib     
    0x016082d2 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 28162
    3   ObjectModelLib.dylib     
    0x0160691c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 21580
    4   ObjectModelLib.dylib     
    0x015f70c3 0x15d6000 + 135363
    5   ObjectModelLib.dylib     
    0x015f5742 0x15d6000 + 128834
    6   ObjectModelLib.dylib     
    0x0160566f ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16799
    7   ObjectModelLib.dylib     
    0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
    8   com.adobe.InDesign       
    0x00001dc2 main + 82
    9   com.adobe.InDesign       
    0x00001d55 start + 53
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x942f49ae kevent + 10
    1   libdispatch.dylib        
    0x9a59ec71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib        
    0x9a59e7a9 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib   
    0x942f38e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x9374c289 _pthread_cond_wait + 938
    2   libsystem_c.dylib        
    0x9374c512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore
    0x99e496ad TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore
    0x99d95b9b MPWaitOnQueue + 261
    5   PMRuntime.dylib          
    0x005b9581 SetVSizeBaseline(unsigned long) + 1473
    6   com.apple.CoreServices.CarbonCore
    0x99e1ca7b PrivateMPEntryPoint + 68
    7   libsystem_c.dylib        
    0x93747557 _pthread_start + 344
    8   libsystem_c.dylib        
    0x93731cee thread_start + 34

  • Indesign CS5 Crashes When Exporting to Incopy

    Our company just migrated to CS5 and about half of my designers are crashing when trying to export to Incopy. It seems to happen when they use the "export layer" feature, which is what I have encouraged them to use to save time. Because it's random (some have experienced this and some have not), I'm having trouble pinpointing what could be the culprit. I've actually had this happen to me also on a particular file, but not on others. We tried exporting the files used as templates to idml then opening back up in CS5. That has appeared to work for some files but not others. Just wondered if anyone else is having this problem.

    Everyone is patched to 7.0.3. I haven't found a commonality among the files. They span across different departments. We've moved to opentype fonts; however, I will go back and check some of these files to see if there are still some postscript in there.
    One thing I haven't thought to do is to change the "basic paragraph" font. Since these files were originally CS4, that style sheet would still be set to Times Roman. Although we don't generally use that default style sheet, it's still stuck in those files. I do know that converting a file from CS4 to CS5 does not change that default font to Minion Pro.

  • Indesign CS5 Crashes When Exporting Layer to Incopy

    I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).

    Corrupt font perhaps?
    Bob

  • InDesign crashing when updating associated InCopy files

    We just upgraded to CS6 and Creative Cloud. When graphic designers are using InDesign and writers update the affiliated InCopy files, when the designers hit the Update button to pull in the updates, it crashes InDesign. Here is Pastebin link of a recent crash log.
    http://pastebin.com/Luc13HET
    Designers are using Macs, writers are using PCs, we use DropBox to share the files, and re-placing the files seems to be ok, just not using the actual Update button. We've tried a ton of potential fixes, including resetting preferences, placing the file on to a new document, saving as IDML, exporting InCopy links separately.
    Anyone know of any fixes?

    This is the same for our department and the workflow sounds very similar except we are using Stand alone installs and not creative cloud with both design and editoiral using PCs.
    We have really experienced the problems when using previously designed templates from CS4 and are now having to go through systematcally and redo these from the ground up which seems to fix most but not all and is really annoying. Adobe of yet have not released a fix for this even thou there have been quite a few pastbin reports sent to them.
    CS6 using Indesign and Incopy is a real disappointment considering all the excellent features under the hood.
    See a long post here it might help
    http://forums.adobe.com/thread/671820?start=80&tstart=0

  • Indesign crashes when updating incopy assignments!

    Hi,
    I've read through some forums and it appears others are having this problem.
    When I open indesign and it says do you want to update links (referring to the incopy assignements) that need updated.
    I click ok, and Indesign crashes!!!!
    One thing I read could be the issue....
    - anchored objects, (incopy can't handle all the anchored objects)
    That is RIDICULOUS if that is the issue.  If so, Adobe should have had a disclaimer....don't buy incopy if you plan on having more than text in your document.
    There are no error messages that come up, the program just crashes.  I'm using Indesign CS5 version 7. 
    A solution I read was to save the indesign file that keeps crashing when updating the assignments as an .idml file.
    I tried this and it appeared to work, but what a joke!
    This is very unreliable and has caused a lot of stress.
    Anyone else have any solutions or can ADOBE come up with a solution???
    Thanks

    First question is are you fully patched to 7.0.4? If not, download and install that patch.
    Second: Do you have Suitcase Fusion 3 installed? If so, try disabling the autoactivation plugin.
    Bob

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